# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk
#
# Translators:
# Nikola Iliev, 2023
# Александра Николова <alexandra1nikolova@gmail.com>, 2023
# B Dochev, 2023
# Igor Sheludko <igor.sheludko@gmail.com>, 2023
# kalatchev, 2023
# Vladimir Petrov <vladimir.petrov@gmail.com>, 2023
# Kaloyan Naumov <kaloyan@lumnus.net>, 2023
# Ivan Goychev <igoychev.projects@gmail.com>, 2023
# Ивайло Малинов <iv.malinov@gmail.com>, 2023
# Boyan Rabchev <boyan.rabchev@plana.solutions>, 2023
# Albena Mincheva <albena_vicheva@abv.bg>, 2023
# Rosen Vladimirov <vladimirov.rosen@gmail.com>, 2023, 2026.
# aleksandar ivanov, 2023
# Martin Trigaux, 2023
# Maria Boyadjieva <marabo2000@gmail.com>, 2023
# "Tiffany Chang (tic)" <tic@odoo.com>, 2025.
# Weblate <noreply-mt-weblate@weblate.org>, 2025.
# Toma Tomov <toma.tomov@gmail.com>, 2026.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2026-05-08 17:41+0000\n"
"PO-Revision-Date: 2026-07-25 12:44+0000\n"
"Last-Translator: Rosen Vladimirov <vladimirov.rosen@gmail.com>\n"
"Language-Team: Bulgarian <https://translate.odoo.com/projects/odoo-19/"
"helpdesk/bg/>\n"
"Language: bg\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Generator: Weblate 2026.6.1\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr "# Обмени"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr "# Отворени тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr "# Оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr "# Политика на SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr "# Спешни тикети"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid "%(partner_name)s's Tickets"
msgstr "Заявки на %(partner_name)s"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "%s (copy)"
msgstr "%s (копие)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr "(някой от тези тагове)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid ""
",\n"
"    <br/><br/>"
msgstr ""
",\n"
"    <br/><br/>"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr "2 дни до началото"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr "7 дни до завършване"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr "8 часа до завършване"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr "<b class=\"tip_title\">Съвет: Създайте тикети от входящи имейли</b>"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr ""
"<b>Плъзнете и пуснете</b> картата, за да промените стадия на вашия тикет."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
msgstr ""
"<b>Записвайте вътрешни бележки в</b> и използвайте споменавания с @<b></b> , "
"за да уведомите колегите си."

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
"        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
"Sir</t>,<br/><br/>\n"
"        We would like to inform you that we have closed your ticket "
"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
"        We trust that the services provided have met your expectations and "
"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
"        However, if you have any further questions or comments, please do "
"not hesitate to reply to this email to re-open your ticket. \n"
"        Our team is always here to help you and we will be happy to assist "
"you with any further concerns you may have.<br/><br/>\n"
"        Thank you for choosing our services and for your cooperation "
"throughout this process. We truly value your business and appreciate the "
"opportunity to serve you.<br/><br/>\n"
"        Kind regards,<br/><br/>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
"    </div>\n"
"        "
msgstr ""
"<div>\n"
"        Уважаеми <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">"
"Madam/Sir</t>,<br/><br/>\n"
"        Бихме искали да ви уведомим, че затворихме вашата заявка (референция "
"<t t-out=\"object.ticket_ref or ''\">15</t>).\n"
"        Вярваме, че предоставените услуги са отговорили на очакванията ви и "
"че сте намерили задоволително разрешение на проблема си.<br/><br/>\n"
"        Ако обаче имате допълнителни въпроси или коментари, моля, не се "
"колебайте да отговорите на този имейл, за да отворите отново заявката си. \n"
"        Нашият екип винаги е насреща, за да ви помогне, и с радост ще ви "
"съдействаме при всякакви по-нататъшни въпроси.<br/><br/>\n"
"        Благодарим ви, че избрахте нашите услуги, и за съдействието по време "
"на целия процес. Истински ценим бизнеса ви и оценяваме възможността да ви "
"обслужваме.<br/><br/>\n"
"        С уважение,<br/><br/>\n"
"        Екип <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>.\n"
"    </div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
"<br/><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Hello,<br/>\n"
"            </t>\n"
"            Please take a moment to rate our services related to the ticket "
"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assigned to <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Tell us how you feel about our services</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(click on one of "
"these smileys)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            We appreciate your feedback. It helps us improve continuously.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
"because your ticket has been moved to the stage <b t-"
"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/>"
"\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Здравейте, <t t-out=\"partner.name or ''\">Brandon Freeman</"
"t>,<br/><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Здравейте,<br/>\n"
"            </t>\n"
"            Моля, отделете малко време, за да оцените услугите ни, свързани "
"със заявката \"<strong t-out=\"object.name or ''\">Table legs are "
"unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                възложена на <strong t-out=\"object._rating_get_operator()"
".name or ''\">Mitchell Admin</strong>.<br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Споделете как се чувствате относно услугите ни</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(щракнете върху едно "
"от тези усмихнати личица)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Доволен\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Неутрален\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Недоволен\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            Оценяваме вашата обратна връзка. Тя ни помага да се подобряваме "
"непрекъснато.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">Тази клиентска анкета е изпратена, "
"защото вашата заявка беше преместена в етап <b t-out=\"object.stage_id.name "
"or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
"    Dear <t t-out=\"object.sudo().partner_id.name or "
"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
"    Your request\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
"''\">Table legs are unbalanced</a>\n"
"    </t>\n"
"    has been received and is being reviewed by our <t t-"
"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
"    The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
"''\">15</t></strong>.<br/><br/>\n"
"\n"
"    To provide any additional information, simply reply to this email.<br/"
"><br/>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Don't hesitate to visit our <a t-attf-"
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
"might find the answer to your question.\n"
"        <br/><br/>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Feel free to close your ticket if our help is no longer needed. "
"Thank you for your collaboration.<br/><br/>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
"target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Visit Help Center</a>\n"
"        </t><br/><br/>\n"
"    </div>\n"
"\n"
"    Best regards,<br/><br/>\n"
"    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    Уважаеми <t t-out=\"object.sudo().partner_id.name or object.sudo()"
".partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
"    Вашата заявка\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and object.get_portal_url"
"()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/{{ "
"object.id }}/{{ object.access_token }}\" t-out=\"object.name or ''\">Table "
"legs are unbalanced</a>\n"
"    </t>\n"
"    беше получена и се преглежда от нашия екип <t t-"
"out=\"object.team_id.name or ''\">VIP Support</t>.<br/><br/>\n"
"    Референтният номер на вашата заявка е <strong><t t-"
"out=\"object.ticket_ref or ''\">15</t></strong>.<br/><br/>\n"
"\n"
"    За да предоставите допълнителна информация, просто отговорете на този "
"имейл.<br/><br/>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Не се колебайте да посетите нашия <a t-attf-href=\"{{ "
"object.team_id.get_knowledge_base_url() }}\">Помощен център</a>. Може да "
"намерите отговора на въпроса си.\n"
"        <br/><br/>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Чувствайте се свободни да затворите заявката си, ако помощта ни вече "
"не е необходима. Благодарим ви за съдействието.<br/><br/>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: {"
"{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">Преглед на заявката</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: {"
"{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" target=\"_blank\">"
"Преглед на заявката</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: {"
"{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Затваряне на заявката</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: {"
"{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Затваряне на заявката</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: {"
"{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Посетете помощния център</a>\n"
"        </t><br/><br/>\n"
"    </div>\n"
"\n"
"    С уважение,<br/><br/>\n"
"    Екип <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Happy\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutral\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Unhappy\"/>"
msgstr ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Доволен\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Неутрален\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Недоволен\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve "
"this by navigating to the General Settings and configuring the corresponding "
"field.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">За да "
"използвате имейл псевдоним, първата стъпка е да конфигурирате домейн за "
"псевдоними. Можете да направите това, като отидете в Общите настройки и "
"конфигурирате съответното поле.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">A rating request "
"will automatically be sent by email to the customer when their ticket "
"reaches the corresponding stage with the email template set.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">Заявка за оценка "
"автоматично ще бъде изпратена по имейл до клиента, когато неговата заявка "
"достигне съответния етап със зададен имейл шаблон.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Type <b>/ticket</b> to create tickets<br/"
">\n"
"                                    Type <b>/search_tickets</b> to find "
"tickets<br/>\n"
"                                </span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Напишете <b>/ticket</b>, за да създавате "
"заявки<br/>\n"
"                                    Напишете <b>/search_tickets</b>, за да "
"намирате заявки<br/>\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-warning\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
msgstr "<i class=\"oi oi-arrow-right\"/> Задайте псевдоним на домейн"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr "<small class=\"text-muted\">Възложено на</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr "<small class=\"text-muted\">Клиент</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr "<small>#</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small>Stage:</small>"
msgstr "<small>Етап:</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr "<span class=\"m-1\"/>#"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr ""
"<span class=\"o_field_widget o_readonly_modifier\">Работни часове</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr "<span class=\"o_stat_text order-2\">Отвори</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr "<span class=\"o_stat_text order-2\">Тикети</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
"                                    Avg. Rating\n"
"                                </span>"
msgstr ""
"<span class=\"o_stat_text\">\n"
"                                    Осреднен рейтинг\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr "<span class=\"o_stat_text\"> Тикети</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr "<span class=\"o_stat_text\">Рейтинг</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
msgstr "<span class=\"text-muted text-nowrap\">Неуспешен опит</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
msgstr "<span class=\"text-muted text-nowrap\">Отворете</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
msgstr "<span class=\"text-muted text-nowrap\">Неназначен</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
msgstr "<span class=\"text-muted text-nowrap\">Спешен</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr "<span><b>Последователи </b></span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr "<span>Осреднен рейтинг</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>Отчети</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr "<span>Степен на успеваемост на SLA</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr "<span>Затворени билети</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>Изглед</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr ""
"<span>Вашият тикет беше успешно затворен. Благодарим ви за сътрудничеството."
"</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr "<span>дни неактивност</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr "<strong class=\"col-lg-3\">Докладвано на</strong>"

#. module: helpdesk
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
msgid ""
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
msgstr ""
"<strong><b>Добра работа!</b>Преминахте през всички стъпки на тази обиколка.</"
"strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr "<strong>След</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr "<strong>Псевдоним</strong>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
"Python речник, който ще бъде оценен, за да предостави стойности по "
"подразбиране при създаването на нови записи за този псевдоним."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
msgid "A tag can only be used once per team."
msgstr "Един етикет може да се използва само веднъж за екип."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr "Таг със същото име вече съществува."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "За екипа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "Приемай Имейли От"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "Предупреждение за достъп"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "Необходимо Действие"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "Активно"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "Дейности"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "Декорация за изключение на дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "Състояние на Дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "Икона за Вид Дейност"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "Тип дейности"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
"Awaiting Customer Feedback, etc.).</i>"
msgstr ""
"Адаптирайте Вашия <b>поток от сделки</b> с Вашия работен процес като "
"добавите <b>етапи</b> <i>(напр. изчакване на обратна връзка от клиента и "
"т.н.).</i>"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr ""
"Адаптирайте Вашия поток от сделки с Вашия работен процес и следете прогреса "
"на вашите заявки."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Add details about this ticket..."
msgstr "Добавете подробности за този тикет..."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Add your stage and place it at the right step of your workflow by dragging & "
"dropping it."
msgstr ""
"Добавете своя етап и го поставете на правилната стъпка от работния процес, "
"като го плъзнете и пуснете."

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
msgid "Add/remove followers"
msgstr "Добавяне/премахване на последователи"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "Администратор"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr "Следпродажбено обслужване"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "Псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "Псевдноним контакт Сигурност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "Домейн-псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr "Псевдоним на име на домейн"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr "Псевдоним имейл"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "Име на Псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr "Псевдоним статус"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr "Статус на псевдонима, оценен при последното получено съобщение."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "Преименуван модел"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "All"
msgstr "Всички"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "Всички тикети"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr "Всички вътрешни потребители (компанията)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Allow customers to help each other on a forum. Share answers from your "
"tickets directly."
msgstr ""
"Позволете на клиентите да си помагат във форум. Споделяйте директно отговори "
"от вашите тикети."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr "Позволете на клиентите си да затварят собствените си тикети"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr "Етапи на архивиране"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "Архивирано"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr "Сигурни ли сте, че искате да продължите?"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr "Сигурни ли сте, че искате да изтриете тези етапи?"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid ""
"Assign tickets to the appropriate team members by defining who can work on "
"tickets with certain tags."
msgstr ""
"Възлагайте заявки на подходящите членове на екипа, като определите кой може "
"да работи по заявки с определени етикети."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
msgid "Assigned"
msgstr "Назначен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "Разпределен към"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Assigned to"
msgstr "Разпределен към"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "Разпределено лице"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr "Метод на възлагане"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid ""
"At this time, there is no preview available to show. The current ticket "
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
"not publicly available, or there is no customer associated with the ticket."
msgstr ""
"В момента няма наличен преглед за показване. Текущата заявка не може да бъде "
"достъпена от клиента, тъй като принадлежи на екип по поддръжка, който не е "
"публично достъпен, или няма клиент, свързан със заявката."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "Брой Прикачени Файлове"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr "Автоматично възлагане"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr ""
"Автоматизирайте възлагането на нови тикети на правилните хора и се уверете, "
"че всички тикети се обработват"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr "Автоматично възлагане"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr "Автоматично затваряне"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr "Средно време за отговор"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Average Rating"
msgstr "Средна оценка"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr "Средна оценка (%)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Average Rating for the Past 7 Days"
msgstr "Средна оценка за последните 7 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Happy"
msgstr "Средна оценка: Доволен"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Neutral"
msgstr "Средна оценка: Неутрален"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Unhappy"
msgstr "Средна оценка: Недоволен"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Average rating daily target"
msgstr "Дневна цел за средна оценка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr "Средна оценка за последните 7 дни"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Last 7 days"
msgstr "Средна стойност за последните 7 дни"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Open Hours"
msgstr "Ср. отворени часове"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr ""
"Начислете на клиентите си времето, което сте отделили за техните тикети."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Blocked"
msgstr "Блокиран"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "CRM"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "Кампании"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Cancelled"
msgstr "Отменен"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "Предварителнто изготвени отговори"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr ""
"Централизирайте, управлявайте, споделяйте и развивайте своята библиотека от "
"знания. Позволете на клиентите да търсят във вашите статии в помощния център "
"за отговори на въпросите си."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "Канали"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Click to Set Your Daily Rating Target"
msgstr "Кликнете, за да зададете вашата дневна цел за оценка."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
msgid "Click to set"
msgstr "Натиснете, за да настроите"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "Затвори"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr "Затваряне на тикет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
msgid "Close date"
msgstr "Дата на затваряне"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr "Автоматично затваряне на неактивни тикети"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr "Затваряне на тикета"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed"
msgstr "Затворено"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed On"
msgstr "Затворено на"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Closed Tickets"
msgstr "Затворени тикети"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "Анализ на затворени тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr "Затворен от партньор"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Closing Date"
msgstr "Крайна дата"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr "Затваряне от клиенти"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "Цвят"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "Цветен индекс"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "Коментар"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "Търговски обект"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr "История на комуникацията"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr "Форум на общността"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "Фирми"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "Фирма"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "Конфигурация"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
msgid "Configure Tags Handled by Team Members"
msgstr "Конфигуриране на етикети, обработвани от членове на екипа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Configure tags handled by team members"
msgstr "Конфигуриране на етикети, обработвани от членове на екипа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "Потвърждение"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
msgid "Confirmation"
msgstr "Потвърждение"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "Поздравления!"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Contact"
msgstr "Контакт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr "Купони"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "Задайте дата"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_res_partner
msgid "Create a Customer"
msgstr "Създаване на клиент"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr "Създаване на заявка"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr "Създайте нов шаблон"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr ""
"Създайте екипи, за да организирате тикетите си по експертиза или географски "
"регион, и определете различен работен процес за всеки екип."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr "Създайте тикет като изпратите имейл до псевдоним."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr "Създайте тикети, за да получите статистически данни."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
msgid "Created by"
msgstr "Създадено от"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
msgid "Created on"
msgstr "Създадено на"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "Дата на създаване"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr "Критерии"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr "Персонализирано отвхвърлено съобщение"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Customer"
msgstr "Клиент"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
msgid "Customer Care"
msgstr "Обслужване на клиенти"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
msgid "Customer Email"
msgstr "Клиентски имейл"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "Потребителско име"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr "Телефон на клиента"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "URL адрес на клиентския портал"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "Клиентски оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "Клиенти"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "Customers will be added to the followers of their tickets."
msgstr "Клиентите ще бъдат добавени към последователите на своите тикети."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Daily Target"
msgstr "Цел на деня"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr "Дата и час, в които етапът на SLA е достигнат за първи път"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Day count since this resource was last updated"
msgstr "Брой дни от последната актуализация на този ресурс"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr ""
"Ден за достигане на етапа на SLA, без да се взема предвид работният календар"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Days Rotting"
msgstr "Дни на застой"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Days to rot"
msgstr "Дни до застой"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "Краен срок"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "Deadline reached"
msgstr "Крайният срок е достигнат"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "Стандартни стойности"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "Изтриване"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Delete Stage"
msgstr "Изтрийте етапа"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
msgid "Delivery Status"
msgstr "Статус на доставка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr "Опишете екипа си пред колеги и клиенти..."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "Описание"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "Описание на политиката..."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "Публикация"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "Отхвърлете"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
msgid "Dispatch tickets based on tags"
msgstr "Разпределяне на заявки според етикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
msgid "Display Name"
msgstr "Име за показване"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
msgid "Do not have access, skip this data for user's digest email"
msgstr ""
"Нямате достъп, пропуснете тези данни за електронната поща на потребителя"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr "Всеки потребител има равен брой отворени тикети"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr "На всеки потребител се присвояват равен брой тикети."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "Имейл псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "Шаблон за имейл"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this "
"stage.\n"
"By default, the email will be sent from the email alias of the helpdesk "
"team.\n"
"Otherwise it will be sent from the company's email address, or from the "
"catchall (as defined in the System Parameters)."
msgstr ""
"Имейл, изпращан автоматично до клиента, когато тикетът достигне този "
"стадий.\n"
"По подразбиране имейлът ще бъде изпратен от имейл псевдонима на екипа за "
"поддръжка.\n"
"В противен случай ще бъде изпратен от имейл адреса на фирмата или от "
"catchall (както е дефинирано в Системните параметри)."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "Имейл копие"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
msgstr "Имейл домейн напр. 'example.com' в 'odoo@example.com'"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr "Имейли, изпратени до"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr ""
"Имейли, изпратени до псевдоним на екипа на помощния център, създават заявки "
"във вашия поток от сделки."

#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr "Активирайте функцията \"оценки на клиенти\" в хелпдеск екип"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr ""
"Въведете <b>темата</b> на вашия тикет <br/><i>(напр. Проблем с инсталацията "
"ми, Грешна поръчка и т.н.).</i>"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr "Превишаване на работните часове"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr "С изключение на етапите"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "Допълнителна информация"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "Неуспешен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "Неуспешна политика по Споразумението за нивото на услугите - SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr "Неуспешен SLA тикет"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Failed Tickets"
msgstr "Неуспешни тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr "Обслужване на място"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr "Дата на първото задание"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr "Дата на първото задание"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
msgid "Folded"
msgstr "Сгънато"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr "Проследете всички тикети на екипа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr "Следете всички свои заявки за поддръжка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "Последван"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "Последователи"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "Последователи (партньори)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "Икона, примерно fa-tasks"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "Бъдещи дейности"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors, and engage them with scripted "
"chatbot conversations. Create and search tickets from your conversations."
msgstr ""
"Свържете се с посетителите на вашия уебсайт и ги ангажирайте със сценирани "
"разговори с чатбот. Създавайте и търсете заявки от своите разговори."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr ""
"Получавайте статистики за вашите тикети и колко време отнема да бъдат "
"възложени и разрешени."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr "Вземете тикети чрез онлайн формуляр"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
msgid "Gift Cards"
msgstr "Подаръчни карти"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr "Предоставяне на отстъпки, безплатни продукти или безплатна доставка"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr ""
"Дайте на служителите достъп до вашия екип за поддръжка или тикети, като ги "
"добавите като последователи. Служителите автоматично получават достъп до "
"тикетите, които са им възложени."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as "
"followers. Customers automatically get access to their tickets in their "
"portal."
msgstr ""
"Дайте на портал потребителите достъп до вашия екип за поддръжка или тикети, "
"като ги добавите като последователи. Клиентите автоматично получават достъп "
"до своите тикети в техния портал."

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "Зелено"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr "Зелен канбан етикет"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr "Сив"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr "Сив канбан етикет"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "Доволен"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr "Усмихнато лице"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr "Има съобщение"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr "Постигнато ли е SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr "Постигнато ли е SLA късно"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "Hello"
msgstr "Здрасти"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "Помощен център"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "Хелпдеск"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr "Общ преглед на Helpdesk"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "Хелпдеск за SLA политики"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr "Хелпдеск етап"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr "Помощник за изтриване на стадий на поддръжка"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
msgid "Helpdesk Tag Assignment"
msgstr "Възлагане на етикети в поддръжката"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr "Маркери за поддръжка"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "Хелпдеск екип"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr "Търсене на екип по поддръжка"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "Хелпдеск екипи"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "Хелпдеск тикет"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr "Тикет за поддръжка: Автоматично затваряне на тикетите"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "Хелпдеск тикети"

#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr "Поддръжка: Затворен тикет"

#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr "Поддръжка: Заявка за оценяване на тикет"

#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr "Поддръжка: Получена заявка"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "High Priority"
msgstr "Висок приоритет"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "Висок приоритет"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Highlight tickets that haven't been updated for this many days."
msgstr "Открояване на заявки, които не са актуализирани от толкова дни."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "История"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr "Работно време"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr "Часове до първата реакция"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"
msgstr ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
msgid "IT Support (Auto Assignment by Tags)"
msgstr "ИТ поддръжка (автоматично възлагане по етикети)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "Икона"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "Икона за обозначаване на дейност с изключение."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr "Ако е отметнато, новите съобщения ще изискват внимание."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "Ако е отметнато, някои съобщения имат грешка при доставката."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr ""
"Ако е зададено, това съдържание ще се изпраща автоматично на неупълномощени "
"потребители вместо съобщението по подразбиране."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "In Progress"
msgstr "В процес"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr "В етапи"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
msgid "In progress"
msgstr "В развитие"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr "Период на неактивност (дни)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr "Поканени вътрешни потребители (частни)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr "Поканени портал потребители и всички вътрешни потребители (публично)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
msgid "Is Follower"
msgstr "е последовател"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr "Издаване на кредитни бележки"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr ""
"JSON, който съпоставя идентификатори от поле many2one към изразходвани "
"секунди"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "Обяснение за блокиран Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "Обяснение за функциониращ Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "Състояние Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr "Етикет за състояние в Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "Валидно обяснение Канбан"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "Познания"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "Последните 3 месеца"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 30 Days"
msgstr "Последните 30 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "Последните 30 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 365 Days"
msgstr "Последните 365 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 7 Days"
msgstr "Последните 7 дни"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "Последните 7 дни"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
msgid "Last Stage Update"
msgstr "Последна фаза на актуализация"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
msgid "Last Updated by"
msgstr "Последно актуализирано от"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
msgid "Last Updated on"
msgstr "Последно актуализирано на"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "Просрочени дейности"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr "Последни оценки"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's create your first <b>ticket</b>."
msgstr "Да създадем първия ви <b>тикет</b>."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr ""
"Нека се върнем към <b>kanban изгледа</b> за да се запознаем със следващите "
"ви тикети."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's view your <b>team's tickets</b>."
msgstr "Нека прегледаме <b>тикетите на вашия екип</b>."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "Чат на живо"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr "Откриване на входящи съобщения на база локалната част на имейла"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr "Нисък приоритет"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "Нисък приоритет"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr ""
"Уверете се, че тикетите се обработват своевременно, като използвате политики "
"за SLA.<br>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr "Уверете се, че тикетите се обработват навреме"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr ""
"Уверете се, че тикетите се обработват навреме, като използвате SLA политики."
"<br>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr ""
"Максимален брой работни часове, които трябва да са необходими на даден "
"тикет, за да достигне целевия етап, считано от датата на създаването му."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr ""
"Измерете удовлетвореността на клиентите си, като изпратите заявки за оценка, "
"когато вашите тикети бъдат разрешени."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "Преносител"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr "Среден приоритет"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr "Среден приоритет"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "Меню"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "Съобщение"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "Грешка при доставката на съобщение"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "Съобщения"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "Минимален приоритет"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr ""
"Минимален етап, който тикетът трябва да достигне, за да отговаря на това SLA"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "Модул"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr "Преминаване към етап"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "My Activities"
msgstr "Моите дейности"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "Краен срок за моята дейност"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr "Моят краен срок"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "My Performance"
msgstr "Моето представяне"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "My Tickets"
msgstr "Моите тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "Име"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Neutral"
msgstr "Неутрален"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr "Неутрално лице"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
msgid "New"
msgstr "Нов"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr ""
"Новите тикети ще бъдат автоматично възлагани на членовете на екипа, които са "
"на разположение, според работното им време и отпуските им."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Newest"
msgstr "Най-новите"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr "Следващото събитие от календара на дейностите"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "Краен срок на следващо действие"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "Обобщение на следваща дейност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "Вид на следващо действие"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "No Customer"
msgstr "Няма клиент"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr "Не са намерени политики за SLA. Нека създадем такава!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr "Не са намерени видове дейности. Нека създадем един!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr "Все още няма данни!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid "No stages found. Let's create one!"
msgstr "Не са открити етапи. Нека създадем такъв!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr "Не са открити никакви етикети. Нека създадем такъв!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid "No tags or team members found. Let's create them!"
msgstr "Не са намерени етикети или членове на екипа. Нека ги създадем!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr "Няма намерени екипи"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr "Не са намерени екипи. Нека създадем такъв!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr "Не са намерени тикети"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr "Не са намерени тикети.Нека създадем такъв!"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "None"
msgstr "Никакъв"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "Брой действия"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLAs Failed"
msgstr "Брой неуспешни SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr "Брой тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "Брой грешки"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr "Брой съобщения, изискващи действие"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "Брой съобщения с грешка при доставка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr "Брой отворени билети с поне един неуспешен SLA."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr "Брой други отворени тикети от същия партньор"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr "Брой други тикети от същия партньор"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr "Брой тикети, затворени през последните 7 дни."

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr "В режим на изчакване"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "Протичащ"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Open"
msgstr "Отворен"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Open Tickets"
msgstr "Отворени тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "Отворено време (часове)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Open the ticket."
msgstr "Отворете тикета."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr ""
"Незадължителен идентификационен номер на нишка (запис), към която ще бъдат "
"прикрепени всички входящи съобщения, дори ако не са отговорили на него. Ако "
"е настроено, това ще забрани напълно създаването на нови записи."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr "Нашите оценки"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr "Общ преглед"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "Parent Model"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "Parent Record Thread ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not "
"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"Parent model holding the alias. The model holding the alias reference is not "
"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr "Партньорски тикети"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets "
"they are following. This access can be modified on each ticket individually "
"by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access "
"this team and its tickets, even if they are not explicitely part of the "
"followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its "
"tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access "
"the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can "
"be modified on each ticket individually by adding or removing the portal "
"user as follower."
msgstr ""
"Хора, за които този екип за поддръжка и неговите тикети ще бъдат видими.\n"
"\n"
"- Поканени вътрешни потребители: вътрешните потребители имат достъп до екипа "
"и тикетите, които следват. Този достъп може да бъде променян за всеки тикет "
"индивидуално, като потребителят се добавя или премахва като последовател.\n"
"Потребител с право на достъп ниво поддръжка > администратор все пак има "
"достъп до този екип и неговите тикети, дори ако не е изрично част от "
"последователите.\n"
"\n"
"- Всички вътрешни потребители: всички вътрешни потребители имат достъп до "
"екипа и всички негови тикети без разлика.\n"
"\n"
"- Поканени портал потребители и всички вътрешни потребители: всички вътрешни "
"потребители имат достъп до екипа и всички негови тикети без разлика.\n"
"Портал потребителите имат достъп само до тикетите, които следват. Този "
"достъп може да бъде променян за всеки тикет индивидуално, като портал "
"потребителят се добавя или премахва като последовател."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr "Хора, за които този екип и неговите тикети ще бъдат видими"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr "Процент на положителни оценки"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr "Процент на затворени тикети без пропуснати SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over "
"the total number of tickets closed within the past 7 days."
msgstr ""
"Процент на тикетите, чиито SLA са успешно постигнати навреме, спрямо общия "
"брой тикети, затворени през последните 7 дни."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "Производителност"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "Анализ на производителността"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr ""
"Период на неактивност, след който тикетите ще бъдат автоматично затваряни."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "Телефон"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr "Планирайте действия на място"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a number."
msgstr "Моля, въведете номер."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a percentage below 100."
msgstr "Моля, въведете процент под 100."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a positive value."
msgstr "Моля, въведете положителна стойност."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a value less than or equal to 5."
msgstr "Моля, въведете стойност, по-малка или равна на 5"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following "
"channels\n"
msgstr ""
"Политика за публикуване на съобщение в документа чрез пощенската кутия.\n"
"- всеки: всеки може да публикува\n"
"- партньори: само удостоверени партньори\n"
"- последователи: само последователи на свързания документ или членове на "
"следните канали\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "URL адрес за достъп до портала"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_portal_share
msgid "Portal Sharing"
msgstr "Споделяне на портал"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr ""
"Потребителите на портала ще бъдат премахнати от последователите на екипа и "
"неговите тикети."

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Preview"
msgstr "Преглед"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "Приоритет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "Свойства"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_rating_rating
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "Оценяване"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
msgid "Rating (1-5)"
msgstr "Оценка (1-5)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr "Текст за средна оценка"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr "Оценка Последни отзиви"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr "Последно изображение за оценяване"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "Оценяване последна стойност"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr "Оценка на удовлетвореността"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr "Текст на оценката"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "Брой оценявания"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "Оценявания"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "Достигнете етап"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "Достигнат"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr "Достигната дата"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Ready"
msgstr "Готово"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in "
"this team"
msgstr ""
"Получаване на нотификации по всяко време когато заявките са създадени, "
"оценявани или дискутирани за този екип"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "Записване на идентификатора на нишката"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "Червен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr "Червен канбан етикет"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr "Статус на възстановяване"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "Кредитни известия"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Reimburse customers with a voucher code for future purchases"
msgstr "Възстановявайте средства на клиентите с код за ваучер за бъдещи покупки"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "Поправка"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr "Статус поправка"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "Попоравки"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
msgid "Replacements"
msgstr "Замени"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr "Докладвано на"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "Отчитане"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "Отговорник"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "Възстанови"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr "Статус на връщане"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr "Връщане на дефектни продукти"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "Рекламации"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Rotting"
msgstr "Застой"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr "SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr "Краен срок за SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "Неуспешно SLA"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "Политики на SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr ""
"SLA политики, които ще се прилагат автоматично към тикетите, подадени от "
"този клиент."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "Политика на SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "Описание на политика на SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr "SLA етап"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
msgid "SLA Status"
msgstr "SLA статус"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr "Анализ на статуса на SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr "Неуспешен SLA статус"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr "Успешен статус по SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr "SLA успех"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "SLA Success Rate"
msgstr "Процент на успеваемост на SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr "SLA в ход"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr "SLA-та"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "SMS грешка при доставка"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Sample"
msgstr "Мостра"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Save this ticket and the modifications you've made to it."
msgstr "Запазете този билет и промените, които сте направили в него."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Schedule your <b>activity</b>."
msgstr "Планирайте своята <b>активност</b>."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "Търсете политики на SLA"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Assigned to"
msgstr "Потърсете във Възложен на"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Customer"
msgstr "Търсене в Клиенти"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Helpdesk Team"
msgstr "Търсене в Helpdesk екип"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Stage"
msgstr "Търсене в Етап"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search%(left)s Tickets%(right)s"
msgstr "Търсене%(left)s Тикети%(right)s"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "Токен за сигурност"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Select the <b>customer</b> of your ticket."
msgstr "Изберете  <b>клиент</b> на вашия тикет."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "Самообслужване"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "Изпратете имейл"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr "Изпращане на повредени продукти за поправка"

#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""
"Изпращайте на клиентите имейл за потвърждение, който да ги уведоми, че "
"тяхната заявка за поддръжка е получена и в момента се преглежда от екипа по "
"поддръжка. Автоматично изпращайте имейл до клиентите, когато заявката "
"достигне определен етап в екип по поддръжка, като зададете този шаблон на "
"въпросния етап."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send customers a replacement for a lost, damaged, or returned item"
msgstr "Изпратете на клиентите замяна за изгубен, повреден или върнат артикул"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "Обслужване"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr "Задайте имейл шаблон на стадиите"

#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr ""
"Задайте този шаблон на стадий на проекта, за да автоматизирате имейл, когато "
"задачите достигнат стадиите"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "Настройки"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
msgid "Share Ticket"
msgstr "Споделете тикет"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to "
"their questions."
msgstr ""
"Споделяйте презентации и видеоклипове и ги организирайте в курсове. "
"Позволете на клиентите да търсят във вашите курсове за електронно обучение в "
"помощния център за отговори на въпросите си."

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr "Показване на клиентски оценки"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "Показвайте политики на SLA"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records whose next activity date is past"
msgstr "Показване на всички записи, чиято дата на следваща дейност е изминала"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr "Sla"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr "Разрешен"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "Източник"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Stage"
msgstr "Стадий"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "Промяна в статуса"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "Търсене на етап"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "Стадии"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr "Етапи за изтриване"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr ""
"Етапи, които ще използва екипът. Тикетите на този екип ще могат да "
"присъстват само в тези етапи."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "Състояние"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"Статус според дейностите\n"
"Пресрочени: Крайната дата е в миналото\n"
"Днес: Дейности с дата на изпълнение днес \n"
"Планирани: Бъдещи дейности."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr "Време в статус"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
msgid "Subject"
msgstr "Тема"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "Оценяване на успеха"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "Анализ на оценяването на успеха"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr "Успешна SLA политика"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
msgid "Tag"
msgstr "Маркер"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "Маркери"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr "Етикетите са идеални за организиране на тикети."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "Цел"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
msgid "Target Stage"
msgstr "Целеви етап"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "Екип"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
msgid "Team Member"
msgstr "Член на екипа"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "Членове екип"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
msgid "Team Stages"
msgstr "Етапи на екипа"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "Шаблони"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "The customer cannot belong to a different company than the ticket."
msgstr "Клиентът не може да принадлежи на различна фирма от тази на заявката."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
"email that does not reply to an existing record will cause the creation of a "
"new record of this model (e.g. a Project Task)"
msgstr ""
"Моделът (Odoo Document Kind), към който съответства този псевдоним. Всеки "
"входящ имейл, който не отговаря на съществуващ запис, ще доведе до "
"създаването на нов запис на този модел (например задача за проекта)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr ""
"Името на имейла, напр. \"работни места\", ако искате да уловите имейли за "
"<jobs@example.odoo.com>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "The team does not allow ticket closing through portal"
msgstr "Екипът не позволява затваряне на билети през портала."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr ""
"Времето, отделено за тези етапи, няма да бъде взето предвид при "
"изчисляването на SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "Понастоящем няма наличен тикет за профила Ви."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "Този"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
msgstr ""
"Тази политика за SLA ще се прилага за тикети, отговарящи на ВСИЧКИ от "
"следните критерии:"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts, "
"e.g. Fall_Drive, Christmas_Special"
msgstr ""
"Това е име, което ви помага да проследявате различните кампании, например "
"\"Есенна кампания\", \"Коледна оферта\"."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr ""
"Това е начинът на доставка, например пощенска картичка, имейл или банерна "
"реклама."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr ""
"Това е източникът на връзката, напр. търсачка, друг домейн или име на списък "
"с имейли"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr "Този тикет е затворен %s часа след крайния срок на SLA."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr "Този билет беше успешно затворен %sчаса преди крайния срок на SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr ""
"Това ще архивира етапите и всички съдържащи се в тях тикети от следните "
"екипи:"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr ""
"Те представляват различните категории задачи, които трябва да изпълните "
"(напр. \"Обаждане\" или \"Изпращане на имейл\")."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Three stars, maximum score"
msgstr "Три звезди, максимален брой точки"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "Тикет"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "Анализ на тикетите"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr "Затворен тикет"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid ""
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
"15 }}"
msgstr ""
"Затворена заявка - Референция {{ object.ticket_ref if object.ticket_ref else "
"15 }}"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
msgid "Ticket Count"
msgstr "Брой на тикетите"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "Създаден тикет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Ticket Creation Date"
msgstr "Дата на създаване на тикета"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr "Краен срок за тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr "Последователност на идентификаторите на тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr "Свойства на тикет"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr "Оценка на тикета"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr "SLA статус на тикет"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
msgid "Ticket Tag"
msgstr "Етикет на заявка"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr "Тикет заглавие"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Ticket closed by the customer"
msgstr "Тикетът е затворен от клиента"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "Създаден тикет"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Tickets"
msgstr "Тикети"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
msgid "Tickets Analysis"
msgstr "Анализ на тикети"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr "Затворени тикети"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "Търсене на тикети"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr "Тикетите в сгънат стадий се считат за затворени."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr "Таксуване на време"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr "Време за затваряне (часове)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr "Време до първо възлагане (часове)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "Графици"

#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr "Съвет: Създавайте тикети от входящи имейли"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
"                Collaborate efficiently by chatting in real-time or via "
"email."
msgstr ""
"За да свършите нещата, планирайте дейности и използвайте статуса на "
"тикета.<br>\n"
"                Сътрудничете ефективно, като чатите в реално време или по "
"имейл."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Today"
msgstr "Днес"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "Днешни дейности"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Today's Average Rating"
msgstr "Днешна средна оценка"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr "Общо време за обмен в часове"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr "Проследяване и таксуване на време"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr "Проследяване на удовлетвореността на клиентите по тикети"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr ""
"Проследявайте представянето на вашите екипи, степента на успеваемост на "
"вашите тикети и колко бързо постигате вашите споразумения за ниво на "
"обслужване (SLA)."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr "Проследяване на времето, прекарано по тикети"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Two stars, with a maximum of three"
msgstr "Две звезди, с максимум три"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "Вид на изключение на дейност в базата."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
msgid "Unarchive Tickets"
msgstr "Разархивиране на тикети"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Unassigned"
msgstr "Неназначени"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "Неразпределени тикети"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Unhappy"
msgstr "Недоволен"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Unhappy face"
msgstr "Недоволно лице"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "Непрочетени съобщения"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Urgent"
msgstr "Спешно"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Use <b>activities</b> to organize your daily work."
msgstr "Използвайте <b>дейности</b>, за да организирате ежедневната си работа."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr "Използване на псевдоним"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr "Използване на купони"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
msgid "Use Gift Cards"
msgstr "Използване на подаръчни карти"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
"customers. Add new people to the followers' list to make them aware of the "
"progress of this ticket."
msgstr ""
"Използвайте чатъра, за да <b>изпращате имейли</b> и да общувате ефективно с "
"клиентите си. Добавяйте нови хора към списъка с последователи, за да ги "
"информирате за напредъка по тази заявка."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "Потребител"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr "VIP поддръжка"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "Видимост"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr "Видимост и възлагане"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr ""
"Искате ли да <b>повишите удовлетвореността на клиентите си</b>?<br/><i>"
"Кликнете върху Поддръжка, за да започнете.</i>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Want to use the website form? Just adjust your team's visibility to "
"\"Invited portal users and all internal users\" and watch the magic happen!"
msgstr ""
"Искате да използвате формуляра на уебсайта? Просто настройте видимостта на "
"вашия екип на \"Поканени портални потребители и всички вътрешни "
"потребители\" и вижте магията!"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need "
"our assistance, please close this ticket. Thank you for your collaboration."
msgstr ""
"Надяваме се, че удовлетворихме вашето запитване. Ако вече не се нуждаете от "
"нашата помощ, моля затворете този тикет. Благодарим ви за съдействието."

#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
"provided within 2 working days.<br>\n"
"            Support is mainly provided in English. We can also assist in "
"Spanish, French, and Dutch."
msgstr ""
"Предоставяме поддръжка 24/7, от понеделник до петък. Отговорите на тикети "
"обикновено се предоставят в рамките на 2 работни дни.<br>\n"
"            Поддръжката се предоставя основно на английски. Можем да "
"съдействаме също на испански, френски и нидерландски."

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "Уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "Форма на уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
msgid "Website Messages"
msgstr "Съобщения в уебсайт"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "История на комуникацията на уебсайт"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr "В рамките на"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "Работни часове"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Assign"
msgstr "Работни часове за възлагане"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Close"
msgstr "Работни часове за затваряне"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Working Hours until SLA Deadline"
msgstr "Работни часове до крайния срок по SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr ""
"Превишени работни часове за постигнати SLA спрямо крайния срок. Положително "
"число означава, че SLA е постигнат след крайния срок."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr ""
"Работни часове, използвани за определяне на крайния срок на SLA политиките."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr ""
"Искате ли също да разархивирате всички тикети, съдържащи се в тези стадии?"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
msgid "X"
msgstr "X"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr ""
"Не можете да изтриете стадии, съдържащи тикети. Можете или да ги архивирате, "
"или първо да изтриете всичките им тикети."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr ""
"Не можете да изтриете стадии, съдържащи тикети. Първо трябва да изтриете "
"всичките им тикети."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr "Не можете да имате отрицателни цели"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid ""
"You cannot update the company of this partner because it would lead to "
"inconsistency with some of its tickets."
msgstr ""
"Не можете да актуализирате фирмата на този партньор, защото това би довело "
"до несъответствие с някои от неговите заявки."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr "Завършихте всичките си тикети навреме."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "You have been invited to follow %s"
msgstr "Поканени сте да следвате %s"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "You have been invited to follow Ticket Document :"
msgstr "Поканени сте да следвате документ на заявка:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "alias"
msgstr "псевдоним"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "close_date"
msgstr "close_date"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "напр. Непосредствено спешни тикети в рамките на 36 часа"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr "напр. Грижа за клиента"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. My Company"
msgstr "напр. моята компания"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr "напр. Продуктът пристигна повреден"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. mycompany.com"
msgstr "напр. mycompany.com"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "Електронно обучение"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr "Генериране на заявки във вашия поток от сделки."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr "е създаден от тикет:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "търсене на екип"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "team_id"
msgstr "team_id"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "tickets"
msgstr "тикети"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "user_id"
msgstr "user_id"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or "
"'Helpdesk' }}: Service Rating Request"
msgstr ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' }}"
": Заявка за оценяване на услугата"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.name }}"
msgstr "{{ object.name }}"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "👤 Unassigned"
msgstr "👤 Невъзложена"

#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
#~ msgstr "Затворен тикет - Референция {{ object.id if object.id else 15 }}"

#~ msgid "<strong>Assigned to</strong>"
#~ msgstr "<strong>Разпределен към</strong>"

#~ msgid "<strong>Customer</strong>"
#~ msgstr "<strong>Клиент</strong>"

#~ msgid "<strong>Message and communication history</strong>"
#~ msgstr "<strong>История на съобщенията и комуникацията</strong>"

#~ msgid "Add a description..."
#~ msgstr "Добавете описание ..."

#~ msgid "Alias domain"
#~ msgstr "Обхват на Псевдоним"

#~ msgid "Average"
#~ msgstr "Средно аритметично"

#~ msgid "Bad"
#~ msgstr "Лош"

#~ msgid "Canceled"
#~ msgstr "Отменен"

#~ msgid "Current stage of this ticket"
#~ msgstr "Настоящ етап на този тикет"

#~ msgid "Dashboard"
#~ msgstr "Табло за управление"

#~ msgid "Documentation"
#~ msgstr "Документация"

#~ msgid "Edit"
#~ msgstr "Редактирай"

#~ msgid "Folded in Kanban"
#~ msgstr "Сгънато в Канбан"

#~ msgid "Group By"
#~ msgstr "Групиране по"

#~ msgid "In"
#~ msgstr "В"

#~ msgid "Issue"
#~ msgstr "Грешка"

#~ msgid "Number of messages which requires an action"
#~ msgstr "Брой съобщения, които изискват внимание"

#~ msgid "Okay"
#~ msgstr "Окей"

#~ msgid "Owner"
#~ msgstr "Собственик"

#~ msgid "Question"
#~ msgstr "Въпрос"

#~ msgid "Reference"
#~ msgstr "Индетификатор"

#~ msgid "Sequence"
#~ msgstr "Последователност"

#~ msgid "Share"
#~ msgstr "Споделете"

#~ msgid "Show all records which has next action date is before today"
#~ msgstr ""
#~ "Показване на всички записи, на които следващата дата на действие е преди "
#~ "днес"

#~ msgid "Target Customer Rating"
#~ msgstr "Целево оценяване на клиенти"

#~ msgid "Target Success Rate"
#~ msgstr "Оценка на целева успеваемост"

#~ msgid "Target Tickets to Close"
#~ msgstr "Целеви тикети за затваряне"

#~ msgid "Teams"
#~ msgstr "Екипи"

#~ msgid ""
#~ "The owner of records created upon receiving emails on this alias. If this "
#~ "field is not set the system will attempt to find the right owner based on "
#~ "the sender (From) address, or will use the Administrator account if no "
#~ "system user is found for that address."
#~ msgstr ""
#~ "Собственикът на записите е създаден при получаване на имейли по този "
#~ "псевдоним. Ако това поле не е зададено, системата ще се опита да намери "
#~ "подходящия собственик въз основа на адреса на изпращача (От) или ще "
#~ "използва администраторския профил, ако за този адрес не бъде намерен "
#~ "системен потребител."

#~ msgid "Ticket Stage Changed"
#~ msgstr "Променен етап на тикета"

#~ msgid "Ticket Type"
#~ msgstr "Вид билет"

#~ msgid "Twitter"
#~ msgstr "Twitter"

#~ msgid "Type"
#~ msgstr "Вид"