# Translation of Odoo Server. # This file contains the translation of the following modules: # * helpdesk # # Translators: # Fishfur A Banter , 2022 # Mor Kir , 2022 # Adi Sharashov , 2022 # Lilach Gilliam , 2022 # Ofir Blum , 2022 # hed shefer , 2022 # Amit Spilman , 2022 # ExcaliberX , 2022 # Jonathan Spier, 2022 # שהאב חוסיין , 2022 # דודי מלכה , 2022 # Lilach Gilliam , 2022 # Yihya Hugirat , 2022 # david danilov, 2022 # Martin Trigaux, 2022 # Netta Waizer, 2022 # ZVI BLONDER , 2022 # NoaFarkash, 2022 # Roy Sayag, 2022 # Ha Ketem , 2022 # "Tiffany Chang (tic)" , 2025, 2026. # Weblate , 2025. # or balmas , 2025, 2026. msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0+e\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2026-05-08 17:41+0000\n" "PO-Revision-Date: 2026-05-16 09:44+0000\n" "Last-Translator: \"Tiffany Chang (tic)\" \n" "Language-Team: Hebrew \n" "Language: he\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=4; plural=(n == 1) ? 0 : ((n == 2) ? 1 : ((n > 10 && " "n % 10 == 0) ? 2 : 3));\n" "X-Generator: Weblate 5.17\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count msgid "# Exchanges" msgstr "# החלפות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count msgid "# Open Tickets" msgstr "# קריאות שירות פתוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count msgid "# Ratings" msgstr "# דירוגים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count msgid "# SLA Policy" msgstr "# מדיניות SLA" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket msgid "# Urgent Ticket" msgstr "# קריאת שירות דחופה" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/res_partner.py:0 msgid "%(partner_name)s's Tickets" msgstr "קריאות שירות של %(partner_name)s" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_sla.py:0 #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "%s (copy)" msgstr "%s (העתק)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "(any of these tags)" msgstr "(כל אחת מהתגיות הללו)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "" ",\n" "

" msgstr "" ",\n" "

" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1 msgid "2 days to start" msgstr "2 ימים כדי להתחיל" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2 msgid "7 days to finish" msgstr "7 ימים לסיום" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3 msgid "8 hours to finish" msgstr "8 שעות לסיום" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "טיפ: צור טיקטים ממיילים נכנסים" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Drag & drop the card to change the stage of your ticket." msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Log internal notes and use @mentions to notify your colleagues." msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template msgid "" "
\n" " Dear Madam/" "Sir,

\n" " We would like to inform you that we have closed your ticket " "(reference 15).\n" " We trust that the services provided have met your expectations and " "that you have found a satisfactory resolution to your issue.

\n" " However, if you have any further questions or comments, please do " "not hesitate to reply to this email to re-open your ticket. \n" " Our team is always here to help you and we will be happy to assist " "you with any further concerns you may have.

\n" " Thank you for choosing our services and for your cooperation " "throughout this process. We truly value your business and appreciate the " "opportunity to serve you.

\n" " Kind regards,

\n" " Helpdesk Team.\n" "
\n" " " msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template msgid "" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " Hello Brandon Freeman," "

\n" "
\n" " \n" " Hello,
\n" "
\n" " Please take a moment to rate our services related to the ticket " "\"Table legs are unbalanced\"\n" " \n" " assigned to Mitchell Admin.
\n" "
\n" " \n" " .

\n" "
\n" "
\n" " \n" " \n" " \n" "
\n" " Tell us how you feel about our services
\n" " (click on one of " "these smileys)\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \"Happy\"\n" " \n" " \n" " \n" " \"Neutral\"\n" " \n" " \n" " \n" " \"Unhappy\"\n" " \n" "
\n" "
\n" "
\n" " We appreciate your feedback. It helps us improve continuously.\n" "

This customer survey has been sent " "because your ticket has been moved to the stage In Progress.\n" "
\n" "
\n" " " msgstr "" #. module: helpdesk #: model:mail.template,body_html:helpdesk.new_ticket_request_email_template msgid "" "
\n" " Dear Madam/Sir,

\n" " Your request\n" " \n" " Table legs are unbalanced\n" " \n" " has been received and is being reviewed by our VIP Support team.

\n" " The reference for your ticket is 15.

\n" "\n" " To provide any additional information, simply reply to this email.

\n" " \n" " Don't hesitate to visit our Help Center. You " "might find the answer to your question.\n" "

\n" "
\n" " \n" " Feel free to close your ticket if our help is no longer needed. " "Thank you for your collaboration.

\n" "
\n" "\n" "
\n" " \n" " View Ticket\n" " \n" " \n" " View Ticket\n" " \n" " \n" " Close Ticket\n" " \n" " \n" " Close Ticket\n" " \n" " \n" " Visit Help Center\n" "

\n" "
\n" "\n" " Best regards,

\n" " Helpdesk Team\n" "
\n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" " " msgstr "" "ו" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "\n" " \n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" "תאריך אחרון להסכם תנאי שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "To use an " "email alias, the first step is to configure an Alias Domain. You can achieve " "this by navigating to the General Settings and configuring the corresponding " "field." msgstr "" "כדי להשתמש " "בכינוי דוא\"ל, הצעד הראשון הוא להגדיר דומיין כינוי. אתה יכול להשיג זאת על " "ידי ניווט אל ההגדרות הכלליות והגדרת השדה המתאים." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " A rating request " "will automatically be sent by email to the customer when their ticket " "reaches the corresponding stage with the email template set." msgstr "" "\n" "בקשת דירוג תישלח אוטומטית בדוא\"ל ללקוח כאשר קריאת " "השירות שלו תגיע לשלב המתאים עם תבנית המייל." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " \n" " Type /ticket to create tickets
\n" " Type /search_tickets to find " "tickets
\n" "
" msgstr "" "\n" "\n" "סוג /קריאת שירות לייצר קריאות שירות
\n" "סוג חיפש_קריאות שירות כדי למצוא קריאות שירות
\n" "
" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " Set an Alias Domain" msgstr " הגדר קידומת מייל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Assigned to" msgstr "משויך ל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Customer" msgstr "לקוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "#" msgstr "#" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Stage:" msgstr "שלב:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity msgid "#" msgstr "#" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Working Hours" msgstr "שעות עבודה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Open" msgstr "פתוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Tickets" msgstr "קריאות שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " Avg. Rating\n" " " msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk msgid " Tickets" msgstr " קריאות שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Rating" msgstr "דירוג" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Failed" msgstr "נכשל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Open" msgstr "פתוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Unassigned" msgstr "לא משויך" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Urgent" msgstr "דחוף" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Followers " msgstr "עוקבים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average Rating" msgstr "דירוג ממוצע" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Reporting" msgstr "דו\"חות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Success Rate" msgstr "דירוג מוצלח בSLA" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Tickets Closed" msgstr "קריאות שירות סגורות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "View" msgstr "תצוגה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "Your ticket has successfully been closed. Thank you for your " "collaboration." msgstr "קריאת השירות שלך נסגרה טופלה. תודה על שיתוף הפעולה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "days of inactivity" msgstr "ימים של חוסר פעילות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Reported on" msgstr "דווח ב" #. module: helpdesk #: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour msgid "" "Good job! You walked through all steps of this tour." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After" msgstr "אחרי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Alias " msgstr "קידומת" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults msgid "" "A Python dictionary that will be evaluated to provide default values when " "creating new records for this alias." msgstr "" "מילון פייתון שיוערך כדי לספק ערכי ברירת מחדל בעת יצירת רשומות חדשות לכינוי " "זה." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique msgid "A tag can only be used once per team." msgstr "" #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq msgid "A tag with the same name already exists." msgstr "תגית עם אותו שם כבר קיים." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description msgid "About Team" msgstr "על הצוות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Accept Emails From" msgstr "קבל הודעות דוא\"ל מ" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning msgid "Access warning" msgstr "אזהרת גישה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction msgid "Action Needed" msgstr "נדרשת פעולה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active msgid "Active" msgstr "פעיל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "פעילויות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "סימון פעילות חריגה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "מצב פעילות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Activity Type Icon" msgstr "סוג פעילות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type msgid "Activity Types" msgstr "סוגי פעילויות" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Adapt your pipeline to your workflow by adding stages (e.g. " "Awaiting Customer Feedback, etc.)." msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action msgid "" "Adapt your pipeline to your workflow and track the progress of your tickets." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Add details about this ticket..." msgstr "הוסף פרטים על קריאת שירות זו..." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Add your stage and place it at the right step of your workflow by dragging & " "dropping it." msgstr "" "הוסף את השלב שלך והצב אותו בשלב הנכון של זרימת העבודה שלך על ידי גרירה " "ושחרור שלו." #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket msgid "Add/remove followers" msgstr "" #. module: helpdesk #: model:res.groups,name:helpdesk.group_helpdesk_manager msgid "Administrator" msgstr "מנהל מערכת" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After-Sales" msgstr "אחרי-מכירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id msgid "Alias" msgstr "כינוי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact msgid "Alias Contact Security" msgstr "כינוי אבטחה של איש קשר" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id msgid "Alias Domain" msgstr "שם-מתחם (דומיין)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain msgid "Alias Domain Name" msgstr "כינוי שם (דומיין)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name msgid "Alias Email" msgstr "קידומת מייל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name msgid "Alias Name" msgstr "שם כינוי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status msgid "Alias Status" msgstr "סטטוס" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status msgid "Alias status assessed on the last message received." msgstr "סטטוס כינוי הוערך בהודעה האחרונה שהתקבלה." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id msgid "Aliased Model" msgstr "מודל בעל כינוי" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "All" msgstr "הכל" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all msgid "All Tickets" msgstr "כל קריאות השירות" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal msgid "All internal users (company)" msgstr "כל המשתמשים הפנימיים (חברה)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Allow customers to help each other on a forum. Share answers from your " "tickets directly." msgstr "" "אפשר ללקוחות לעזור זה לזה בפורום. שתף תשובות מהקריאות שירות שלך ישירות." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Allow your customers to close their own tickets" msgstr "אפשר ללקוחות שלך לסגור את קריאות השירות של עצמם" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Archive Stages" msgstr "שלב ארכיון" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Archived" msgstr "בארכיון" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "Are you sure you want to continue?" msgstr "האם אתה בטוח שברצונך להמשיך?" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Are you sure you want to delete these stages?" msgstr "האם אתה בטוח שברצונך למחוק את השלבים האלה?" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment msgid "" "Assign tickets to the appropriate team members by defining who can work on " "tickets with certain tags." msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main msgid "Assigned" msgstr "משויך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id msgid "Assigned To" msgstr "משויכת ל" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk msgid "Assigned to" msgstr "משויכת ל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Assignee" msgstr "ממונה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method msgid "Assignment Method" msgstr "שיטת הקצאה" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "" "At this time, there is no preview available to show. The current ticket " "cannot be accessed by the customer, as it belongs to a helpdesk team that is " "not publicly available, or there is no customer associated with the ticket." msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count msgid "Attachment Count" msgstr "כמות קבצים מצורפים" #. module: helpdesk #: model:res.groups,name:helpdesk.group_auto_assignment msgid "Auto Assigment" msgstr "שיוך אוטומטי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Automate the assignment of new tickets to the right people, and make sure " "all tickets are being handled" msgstr "" "הפוך את ההקצאה של קריאות שירות חדשות לאנשים הנכונים, וודא שכל הכרטיסים " "מטופלים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment msgid "Automatic Assignment" msgstr "הקצאה אוטומטית" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket msgid "Automatic Closing" msgstr "סגירה אוטומטית" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours msgid "Average Hours to Respond" msgstr "שעות ממוצעות לתגובה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Average Rating" msgstr "דירוג ממוצע" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage msgid "Average Rating (%)" msgstr "דירוג ממוצע (%)" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Average Rating for the Past 7 Days" msgstr "דירוג ממוצע של 7 הימים האחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Happy" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Neutral" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Unhappy" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Average rating daily target" msgstr "יעד דירוג ממוצע יומי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average rating for the last 7 days" msgstr "דירוג ממוצע של 7 הימים האחרונים" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Avg Last 7 days" msgstr "ממוצע 7 ימים אחרונים" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Avg Open Hours" msgstr "ממוצע שעות פתוחות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Bill the time spent on your tickets to your customers" msgstr "חייב את הזמן המושקע בקריאות השירות שלך ללקוחות שלך" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_blocked:helpdesk.stage_new #: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Blocked" msgstr "חסום" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_crm msgid "CRM" msgstr "ניהול קשרי לקוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id msgid "Campaign" msgstr "קמפיין" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_cancelled msgid "Cancelled" msgstr "בוטל" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu msgid "Canned Responses" msgstr "קיצורי דרך לתגובות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Centralize, manage, share and grow your knowledge library. Allow customers " "to search your articles in the help center for answers to their questions." msgstr "" "רכז, נהל, שתף והגדל את ספריית הידע שלך. אפשר ללקוחות לחפש במאמרים שלך במרכז " "העזרה כדי לקבל תשובות לשאלותיהם." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Channels" msgstr "ערוצים" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Click to Set Your Daily Rating Target" msgstr "לחץ כדי להגדיר את יעד הדירוג היומי שלך" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0 msgid "Click to set" msgstr "לחץ כדי להגדיר" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close" msgstr "סגור" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close Ticket" msgstr "סגור קריאת שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date msgid "Close date" msgstr "תאריך סגירה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Close inactive tickets automatically" msgstr "סגור קריאות שירות לא פעילות באופן אוטומטי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close ticket" msgstr "סגור קריאת שירות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed" msgstr "סגור" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed On" msgstr "נסגר ב" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "Closed Tickets" msgstr "קריאות שירות סגורות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis msgid "Closed Tickets Analysis" msgstr "ניתוח נתוני קריאות שירות סגורות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner msgid "Closed by Partner" msgstr "נסגר ע\"י לקוח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date msgid "Closing Date" msgstr "תאריך סגירה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing msgid "Closure by Customers" msgstr "סגירה על ידי לקוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color msgid "Color" msgstr "צבע" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color msgid "Color Index" msgstr "אינדקס צבעים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Comment" msgstr "הערה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Entity" msgstr "יישות מסחרית" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Communication history" msgstr "היסטוריית התקשרות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum msgid "Community Forum" msgstr "פורום קהילתי" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_company msgid "Companies" msgstr "חברות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Company" msgstr "חברה" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config msgid "Configuration" msgstr "תצורה" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment msgid "Configure Tags Handled by Team Members" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Configure tags handled by team members" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Confirm" msgstr "אשר" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0 msgid "Confirmation" msgstr "אישור" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "Congratulations!" msgstr "מזל טוב!" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_partner #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Contact" msgstr "איש קשר" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons msgid "Coupons" msgstr "קופונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Create Date" msgstr "תאריך יצירה" #. module: helpdesk #: model:ir.model,website_form_label:helpdesk.model_res_partner msgid "Create a Customer" msgstr "יצירת לקוח" #. module: helpdesk #: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket msgid "Create a Ticket" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk msgid "Create a new template" msgstr "צור תבנית חדשה" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "" "Create teams to organize your tickets by expertise or geographical region, " "and define a different workflow for each team." msgstr "" "צור צוותים כדי לארגן את הקריאות שירות שלך לפי מומחיות או אזור גיאוגרפי, " "והגדר זרימת עבודה שונה עבור כל צוות." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Create tickets by sending an email to an alias" msgstr "צור קריאות שירות על ידי שליחת אימייל לכינוי" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance msgid "Create tickets to get statistics." msgstr "צור קריאות שירות על מנת לקבל סטטיסטיקות." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid msgid "Created by" msgstr "נוצר על-ידי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date msgid "Created on" msgstr "נוצר ב-" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Creation Date" msgstr "תאריך יצירה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Criteria" msgstr "קריטריונים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content msgid "Custom Bounced Message" msgstr "הודעה מותאמת אישית להודעות שגויות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Customer" msgstr "לקוח" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/res_company.py:0 #: model:helpdesk.team,name:helpdesk.helpdesk_team1 msgid "Customer Care" msgstr "שירות לקוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email msgid "Customer Email" msgstr "דוא\"ל לקוח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name msgid "Customer Name" msgstr "שם לקוח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone msgid "Customer Phone" msgstr "טלפון לקוח" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url msgid "Customer Portal URL" msgstr "כתובת אתר של פורטל לקוחות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings msgid "Customer Ratings" msgstr "דירוגי לקוח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids msgid "Customers" msgstr "לקוחות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "Customers will be added to the followers of their tickets." msgstr "לקוחות יתווספו לעוקבים של קריאות השירות שלהם." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Daily Target" msgstr "יעד יומי" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Datetime at which the SLA stage was reached for the first time" msgstr "שעה ותאריך בהם הגיע לראשונה שלב הסכם תנאי השירות" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days msgid "Day count since this resource was last updated" msgstr "מספר הימים מאז העדכון האחרון של משאב זה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours msgid "" "Day to reach the stage of the SLA, without taking the working calendar into " "account" msgstr "" "ימים להגיע לשלב הסכם תנאי שירות, מבלי לקחת בחשבון את ימי העבודה של העובד" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days msgid "Days Rotting" msgstr "מספר הימים ללא התקדמות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days msgid "Days to rot" msgstr "ימים ללא התקדמות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline msgid "Deadline" msgstr "תאריך יעד" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "Deadline reached" msgstr "תאריך יעד הגיע" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults msgid "Default Values" msgstr "ערכי ברירת מחדל" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Delete" msgstr "מחק" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Delete Stage" msgstr "מחק שלב" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status msgid "Delivery Status" msgstr "סטטוס משלוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Describe your team to your colleagues and customers..." msgstr "תאר את הצוות שלך לעמיתים וללקוחות שלך..." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Description" msgstr "תיאור" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Description of the policy..." msgstr "תיאור המדיניות ..." #. module: helpdesk #: model:ir.model,name:helpdesk.model_digest_digest msgid "Digest" msgstr "תמצית" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Discard" msgstr "בטל" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags msgid "Dispatch tickets based on tags" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name #: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name #: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name #: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name msgid "Display Name" msgstr "שם לתצוגה" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/digest.py:0 msgid "Do not have access, skip this data for user's digest email" msgstr "אין לך גישה, דלג על נתונים אלה עבור תקציר דוא\"ל של המשתמשים" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced msgid "Each user has an equal number of open tickets" msgstr "לכל משתמש יש מספר שווה של קריאות שירות פתוחות" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly msgid "Each user is assigned an equal number of tickets" msgstr "לכל משתמש מוקצה מספר שווה של קריאות שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree msgid "Email Alias" msgstr "כינוי דוא\"ל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id msgid "Email Template" msgstr "תבנית דוא\"ל" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id msgid "" "Email automatically sent to the customer when the ticket reaches this " "stage.\n" "By default, the email will be sent from the email alias of the helpdesk " "team.\n" "Otherwise it will be sent from the company's email address, or from the " "catchall (as defined in the System Parameters)." msgstr "" "מייל נשלח אוטומטית ללקוח כאשר קריאת השירות מגיעה לשלב זה.\n" "כברירת מחדל, הדוא\"ל יישלח מהקידומת הדוא\"ל של צוות העזרה.\n" "אחרת הוא יישלח מכתובת המייל של החברה, או מה-catchall (כפי שמוגדר בפרמטרי " "המערכת)." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc msgid "Email cc" msgstr "עותק דוא\"ל" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" msgstr "דומיין דוא\"ל, למשל, 'example.com' ב-'odoo@example.com'" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Emails sent to" msgstr "מיילים שנשלחו אל" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline." msgstr "" "הודעות דוא\"ל שנשלחות לקידומת מוקד תמיכה בלקוחות מייצרים קריאות שירות." #. module: helpdesk #: model:mail.template,description:helpdesk.rating_ticket_request_email_template msgid "Enable \"customer ratings\" feature on the helpdesk team" msgstr "הפעל את התכונה \"דירוג לקוחות\" בצוות העזרה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Enter the subject of your ticket
(e.g. Problem with my " "installation, Wrong order, etc.)." msgstr "" "הזן את נושא קריאת השירות שלך
(למשל בעיה בהתקנה שלי, הזמנה " "שגויה וכו')." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "Exceeded Working Hours" msgstr "חרג משעות העבודה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "Excluding Stages" msgstr "לא כולל שלבים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Extra Info" msgstr "מידע נוסף" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed msgid "Failed" msgstr "נכשל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail msgid "Failed SLA Policy" msgstr "מדיניות הסכם תנאי שירות (SLA) נכשלה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed msgid "Failed SLA Ticket" msgstr "קריאות שירות עם SLA נכשל" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Failed Tickets" msgstr "קריאות שירות שנכשלו בSLA" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm msgid "Field Service" msgstr "שירות שטח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "First Assignment Date" msgstr "תאריך שיוך ראשוני" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date msgid "First assignment date" msgstr "תאריך שיוך ראשוני" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold msgid "Folded" msgstr "מקופל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Follow All Team's Tickets" msgstr "עקוב אחר קריאות השירות של כל הצוות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket msgid "Follow all your helpdesk tickets" msgstr "עקוב אחר כל קריאות השירות שלך" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Followed" msgstr "במעקב" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids msgid "Followers" msgstr "עוקבים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids msgid "Followers (Partners)" msgstr "עוקבים (לקוחות/ספקים)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Font awesome icon e.g. fa-tasks" msgstr "פונט מדהים למשל עבור משימות fa-tasks" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Future Activities" msgstr "פעילויות עתידיות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Get in touch with your website visitors, and engage them with scripted " "chatbot conversations. Create and search tickets from your conversations." msgstr "" "צור קשר עם המבקרים באתר שלך, וצור איתם מעורבות בשיחות צ'טבוט מתוסרטות. צור " "וחפש קריאות שירות מהשיחות שלך." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action msgid "" "Get statistics on your tickets and how long it takes to assign and resolve " "them." msgstr "" "קבל נתונים סטטיסטיים על הקריאות שירות שלך וכמה זמן לוקח להקצות ולפתור אותם." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Get tickets through an online form" msgstr "קבל קריאות שירות באמצעות טופס מקוון" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards msgid "Gift Cards" msgstr "כרטיסי מתנה / Gift cards" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Grant discounts, free products or free shipping" msgstr "הענק הנחות, מוצרים בחינם או משלוח חינם" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Grant employees access to your helpdesk team or tickets by adding them as " "followers. Employees automatically get access to the tickets they are " "assigned to." msgstr "" "הענק לעובדים גישה לצוות העזרה או לכרטיסים שלך על ידי הוספתם כעוקבים. עובדים " "מקבלים באופן אוטומטי גישה לכרטיסים שהם מוקצים אליהם." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Grant portal users access to your helpdesk team or tickets by adding them as " "followers. Customers automatically get access to their tickets in their " "portal." msgstr "" "הענק למשתמשי הפורטל גישה לצוות העזרה שלך או לקריאות השירות על ידי הוספתם " "כעוקבים. לקוחות מקבלים באופן אוטומטי גישה לקריאות השירות שלהם בפורטל שלהם." #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done msgid "Green" msgstr "ירוק" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done msgid "Green Kanban Label" msgstr "תווית קנבן ירוקה" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal msgid "Grey" msgstr "אפור" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal msgid "Grey Kanban Label" msgstr "תווית קנבן אפורה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Happy" msgstr "שמח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Happy face" msgstr "פרצוף שמח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message msgid "Has Message" msgstr "יש הודעה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached msgid "Has SLA reached" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late msgid "Has SLA reached late" msgstr "Has SLA reached late" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "Hello" msgstr "שלום" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Help Center" msgstr "מרכז עזרה" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root #: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form msgid "Helpdesk" msgstr "מוקד תמיכה ללקוחות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main msgid "Helpdesk Overview" msgstr "סקירה כללית של מוקד תמיכה" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla msgid "Helpdesk SLA Policies" msgstr "מדיניות הסמכי רמת שירות של מוקד תמיכה" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage msgid "Helpdesk Stage" msgstr "שלב מוקד תמיכה" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard msgid "Helpdesk Stage Delete Wizard" msgstr "אשף מחיקת שלב במוקד תמיכה טכנית" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment msgid "Helpdesk Tag Assignment" msgstr "" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_tag msgid "Helpdesk Tags" msgstr "תגיות מוקד תמיכה" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model,name:helpdesk.model_helpdesk_team #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk msgid "Helpdesk Team" msgstr "צוות תמיכה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search msgid "Helpdesk Team Search" msgstr "חיפוש צוות של התמיכה טכנית" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu msgid "Helpdesk Teams" msgstr "צוותי תמיכה" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Helpdesk Ticket" msgstr "קריאת שירות מוקד תמיכה" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server msgid "Helpdesk Ticket: Automatically close the tickets" msgstr "קריאת שירות של מוקד תמיכה טכנית: סגור את קריאות השירות באופן אוטומטי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Helpdesk Tickets" msgstr "קריאות שירות מוקד תמיכה" #. module: helpdesk #: model:mail.template,name:helpdesk.solved_ticket_request_email_template msgid "Helpdesk: Ticket Closed" msgstr "מוקד תמיכה ללקוחות: קריאת שירות נסגרה" #. module: helpdesk #: model:mail.template,name:helpdesk.rating_ticket_request_email_template msgid "Helpdesk: Ticket Rating Request" msgstr "מוקד תמיכה ללקוחות: נדרש דירוג לקריאת שירות" #. module: helpdesk #: model:mail.template,name:helpdesk.new_ticket_request_email_template msgid "Helpdesk: Ticket Received" msgstr "מוקד תמיכה ללקוחות: קריאת שירות התקבלה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "High Priority" msgstr "עדיפות גבוהה" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2 msgid "High priority" msgstr "עדיפות גבוהה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days msgid "Highlight tickets that haven't been updated for this many days." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "History" msgstr "היסטוריה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours msgid "Hours Open" msgstr "שעות פתוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours msgid "Hours to First Response" msgstr "שעות עד לתגובה הראשונה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id #: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id #: model:ir.model.fields,field_description:helpdesk.field_mail_message__id #: model:ir.model.fields,field_description:helpdesk.field_portal_share__id #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id #: model:ir.model.fields,field_description:helpdesk.field_res_company__id #: model:ir.model.fields,field_description:helpdesk.field_res_partner__id #: model:ir.model.fields,field_description:helpdesk.field_res_users__id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "ID" msgstr "מזהה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "" "ID of the parent record holding the alias (example: project holding the task " "creation alias)" msgstr "" "מזהה של רשומת האב המחזיקה בכינוי (דוגמה: פרויקט המחזיק בכינוי ליצירת המשימות)" #. module: helpdesk #: model:helpdesk.team,name:helpdesk.helpdesk_team2 msgid "IT Support (Auto Assignment by Tags)" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "סמל" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "סמל לציון פעילות חריגה." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction msgid "If checked, new messages require your attention." msgstr "אם מסומן, הודעות חדשות דורשות את תשומת לבך." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "אם מסומן, בחלק מההודעות קיימת שגיאת משלוח." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content msgid "" "If set, this content will automatically be sent out to unauthorized users " "instead of the default message." msgstr "" "אם מוגדר, תוכן זה יישלח אוטומטית למשתמשים לא מורשים במקום להודעת ברירת המחדל." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_normal:helpdesk.stage_new #: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_normal:helpdesk.stage_solved #: model:helpdesk.stage,name:helpdesk.stage_in_progress #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "In Progress" msgstr "בתהליך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids msgid "In Stages" msgstr "נמצא בשלבים" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal msgid "In progress" msgstr "בתהליך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day msgid "Inactive Period(days)" msgstr "תקופה לא פעילה (ימים)" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal msgid "Invited internal users (private)" msgstr "משתמשים פנימיים שהוזמנו (פרטי)" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal msgid "Invited portal users and all internal users (public)" msgstr "משתמשי פורטל מוזמנים וכל המשתמשים הפנימיים (פומבי)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower msgid "Is Follower" msgstr "עוקב" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Issue credits notes" msgstr "הנפק שטרות זיכויים" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking msgid "JSON that maps ids from a many2one field to seconds spent" msgstr "JSON that maps ids from a many2one field to seconds spent" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked msgid "Kanban Blocked Explanation" msgstr "קנבן הסבר חסום" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal msgid "Kanban Ongoing Explanation" msgstr "קנבן הסבר מתמשך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state msgid "Kanban State" msgstr "מצב קנבן" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label msgid "Kanban State Label" msgstr "קנבן תווית מצב" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done msgid "Kanban Valid Explanation" msgstr "הסבר קנבן תקף" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge msgid "Knowledge" msgstr "ידע" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 3 months" msgstr "3 חודשים אחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 30 Days" msgstr "30 ימים אחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 30 days" msgstr "30 ימים אחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 365 Days" msgstr "365 ימים אחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 7 Days" msgstr "7 ימים אחרונים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 7 days" msgstr "7 ימים אחרונים" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update msgid "Last Stage Update" msgstr "עדכון השלב האחרון" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid msgid "Last Updated by" msgstr "עודכן לאחרונה על-ידי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date msgid "Last Updated on" msgstr "עדכון אחרון ב" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Late Activities" msgstr "פעילויות באיחור" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Latest Ratings" msgstr "ביקורות אחרונות" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Let's create your first ticket." msgstr "בוא ניצור את הקריאת שירות הראשונה שלך." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Let's go back to the kanban view to get an overview of your next " "tickets." msgstr "" "בוא נחזור לתצוגת הקנבן כדי לקבל סקירה כללית של הקריאות שירות הבאות " "שלך." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Let's view your team's tickets." msgstr "בוא נראה את קריאות השירות של הצוות שלך." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat msgid "Live Chat" msgstr "צ'אט חי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local msgid "Local-part based incoming detection" msgstr "זיהוי הודעות נכנסות מבוסס על החלק המקומי בכתובת" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Low Priority" msgstr "עדיפות נמוכה" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0 msgid "Low priority" msgstr "עדיפות נמוכה" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action msgid "" "Make sure tickets are handled in a timely manner by using SLA Policies.
" msgstr "ודא שהקריאות שירות מטופלות בזמן על ידי שימוש במדיניות SLA." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Make sure tickets are handled on time" msgstr "הקפד לטפל בקריאות שירות בזמן" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "Make sure tickets are handled on time by using SLA Policies.
" msgstr "ודא שהקריאות שירות מטופלות בזמן על ידי שימוש במדיניות SLA.
" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time msgid "" "Maximum number of working hours a ticket should take to reach the target " "stage, starting from the date it was created." msgstr "" "מספר שעות העבודה המקסימלי שכרטיס צריך לקחת כדי להגיע לשלב היעד, החל מתאריך " "יצירתו." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "" "Measure your customer satisfaction by sending rating requests when your " "tickets are solved." msgstr "" "מדוד את שביעות הרצון של הלקוחות שלך על ידי שליחת בקשות דירוג כאשר קריאות " "השירות שלך יפתרו." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id msgid "Medium" msgstr "אמצעי תקשורת" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Medium Priority" msgstr "עדיפות בינונית" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1 msgid "Medium priority" msgstr "עדיפות בינונית" #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_ui_menu msgid "Menu" msgstr "תפריט" #. module: helpdesk #: model:ir.model,name:helpdesk.model_mail_message msgid "Message" msgstr "הודעה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error msgid "Message Delivery error" msgstr "הודעת שגיאת שליחה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids msgid "Messages" msgstr "הודעות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority msgid "Minimum Priority" msgstr "עדיפות מינימום" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA." msgstr "שלב מינימלי אליו צריכה להגיע קריאת שירות בכדי לספק הסכם תנאי שירות זה." #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_module_module msgid "Module" msgstr "מודול" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id msgid "Move to Stage" msgstr "עבר לשלב" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "My Activities" msgstr "הפעילויות שלי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline msgid "My Activity Deadline" msgstr "מועד אחרון לפעילות שלי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "My Deadline" msgstr "תאריך היעד האחרון לפעילת הזאת" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "My Performance" msgstr "הביצועים שלי" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "My Tickets" msgstr "קריאות השירות שלי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Name" msgstr "שם" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Neutral" msgstr "ניטרלי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Neutral face" msgstr "פרצוף ניטרלי" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: model:helpdesk.stage,name:helpdesk.stage_new msgid "New" msgstr "חדש" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method msgid "" "New tickets will automatically be assigned to the team members that are " "available, according to their working hours and their time off." msgstr "" "קריאות שירות חדשות יוקצו אוטומטית לחברי הצוות הפנויים, בהתאם לשעות העבודה " "שלהם ולחופשה." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Newest" msgstr "החדש ביותר" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id msgid "Next Activity Calendar Event" msgstr "הפעילות הבאה ביומן" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "מועד אחרון לפעילות הבאה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "תיאור הפעילות הבאה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "סוג הפעילות הבאה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "No Customer" msgstr "לקוח חסר" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "No SLA policies found. Let's create one!" msgstr "לא נמצאו הסכמי תנאי שירות. בוא ניצור אחד!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "No activity types found. Let's create one!" msgstr "לא נמצאו סוגי פעילות. בואו נייצר אחד!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "No data yet!" msgstr "אין דירוג עדיין" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action msgid "No stages found. Let's create one!" msgstr "לא נמצאו שלבים. בואו ניצור אחת!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "No tags found. Let's create one!" msgstr "לא נמצאו תגיות. בואו ניצור אחת!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment msgid "No tags or team members found. Let's create them!" msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "No teams found" msgstr "לא נמצאו צוותים" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action msgid "No teams found. Let's create one!" msgstr "לא נמצא צוות. בוא ניצור אחד !" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create msgid "No tickets found" msgstr "לא נמצאו קריאות שירות" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "No tickets found. Let's create one!" msgstr "לא נמצאו קריאות שירות. בואו ניצור!" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "None" msgstr "אף אחד" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of Actions" msgstr "מספר פעולות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed msgid "Number of SLAs Failed" msgstr "מספר SLAs שנכשלו" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count msgid "Number of Tickets" msgstr "מספר קריאות שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of errors" msgstr "מספר השגיאות" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of messages requiring action" msgstr "מספר הודעות הדורשות פעולה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of messages with delivery error" msgstr "מספר הודעות עם שגיאת משלוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of open tickets with at least one SLA failed." msgstr "מספר קריאות שירות פתוחות עם לפחות SLA אחד נכשל." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count msgid "Number of other open tickets from the same partner" msgstr "מס' קריאות שירות שונות פתוחות מאותו לקוח" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count msgid "Number of other tickets from the same partner" msgstr "מס' קריאות שירות שונות מאותו לקוח" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of tickets closed in the past 7 days." msgstr "מספר קריאות שירות שנסגרו ב7 הימים האחרונים" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_on_hold msgid "On Hold" msgstr "מושהה" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing msgid "Ongoing" msgstr "מתמשך" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Open" msgstr "פתח" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "Open Tickets" msgstr "קריאות שירות פתוחות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours msgid "Open Time (hours)" msgstr "זמן פתוח (שעות)" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Open the ticket." msgstr "פתח את קריאת השירות ." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "" "Optional ID of a thread (record) to which all incoming messages will be " "attached, even if they did not reply to it. If set, this will disable the " "creation of new records completely." msgstr "" "מזהה אפשרי של שרשור (רשומה) שאליו יצורפו כל ההודעות הנכנסות, גם אם לא השיבו " "אליו. אם מוגדר, הדבר יבטל את יצירת הרשומות החדשות לחלוטין." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk msgid "Our Ratings" msgstr "הדירוגים שלנו" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard msgid "Overview" msgstr "סקירה כללית" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "Parent Model" msgstr "מודל אב" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "Parent Record Thread ID" msgstr "מזהה רשומת שרשור אב" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "" "Parent model holding the alias. The model holding the alias reference is not " "necessarily the model given by alias_model_id (example: project " "(parent_model) and task (model))" msgstr "" "מודל אב המחזיק בכינוי. המודל המחזיק במזהה לכינוי אינו בהכרח המודל שניתן על " "ידי alias_model_id (דוגמה: project (parent_model) ומשימה (model))" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids msgid "Partner Tickets" msgstr "קריאת שירות לקוח" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility msgid "" "People to whom this helpdesk team and its tickets will be visible.\n" "\n" "- Invited internal users: internal users can access the team and the tickets " "they are following. This access can be modified on each ticket individually " "by adding or removing the user as follower.\n" "A user with the helpdesk > administrator access right level can still access " "this team and its tickets, even if they are not explicitely part of the " "followers.\n" "\n" "- All internal users: all internal users can access the team and all of its " "tickets without distinction.\n" "\n" "- Invited portal users and all internal users: all internal users can access " "the team and all of its tickets without distinction.\n" "Portal users can only access the tickets they are following. This access can " "be modified on each ticket individually by adding or removing the portal " "user as follower." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "People to whom this team and its tickets will be visible" msgstr "אנשים שהצוות הזה וקריאות השירות בו יהיו גלויים להם" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction msgid "Percentage of happy ratings" msgstr "אחוז הדירוגים השמחים" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Percentage of tickets that were closed without failing any SLAs." msgstr "אחוז קריאות השירות שנסגרו מבלי שנכשלו ב-SLA." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" "Percentage of tickets whose SLAs have successfully been reached on time over " "the total number of tickets closed within the past 7 days." msgstr "" "אחוז קריאות השירות שה-SLA שלהם הושג בהצלחה בזמן על פני המספר הכולל של " "הכרטיסים שנסגרו במהלך 7 הימים האחרונים." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Performance" msgstr "שיעורי רווחיות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis msgid "Performance Analysis" msgstr "ניתוח ביצועים" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day msgid "Period of inactivity after which tickets will be automatically closed." msgstr "תקופת חוסר פעילות שלאחריה הכרטיסים ייסגרו אוטומטית." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Phone" msgstr "טלפון" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Plan onsite interventions" msgstr "תכנן התערבויות במקום" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a number." msgstr "אנא הכנס מספר." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a percentage below 100." msgstr "אנא הכנס אחוז מתחת ל-100." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a positive value." msgstr "אנא הכנס ערך חיובי." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a value less than or equal to 5." msgstr "אנא הכנס ערך שווה או פחות מ-5." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact msgid "" "Policy to post a message on the document using the mailgateway.\n" "- everyone: everyone can post\n" "- partners: only authenticated partners\n" "- followers: only followers of the related document or members of following " "channels\n" msgstr "" "מדיניות שליחת הודעה במסמך באמצעות שער הדואר.\n" "- כולם: כולם יכולים לשלוח\n" "- לקוחות/ספקים: רק לקוחות/ספקים מאומתים\n" "- עוקבים: רק עוקבים של המסמך הקשור או חברים בערוצים הבאים\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url msgid "Portal Access URL" msgstr "כתובת גישה לפורטל" #. module: helpdesk #: model:ir.model,name:helpdesk.model_portal_share msgid "Portal Sharing" msgstr "שיתוף פורטל" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Portal users will be removed from the followers of the team and its tickets." msgstr "משתמשי הפורטל יוסרו מהעוקבים של הצוות והקריאות שירות שלו." #. module: helpdesk #: model:ir.actions.server,name:helpdesk.action_open_customer_preview msgid "Preview" msgstr "תצוגה מקדימה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Priority" msgstr "קְדִימוּת" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Properties" msgstr "מאפיינים" #. module: helpdesk #: model:ir.model,name:helpdesk.model_rating_rating #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Rating" msgstr "דירוג" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk msgid "Rating (1-5)" msgstr "דירוג (1-5)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text msgid "Rating Avg Text" msgstr "דירוג טקסט ממוצע" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback msgid "Rating Last Feedback" msgstr "דירוג משוב אחרון" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image msgid "Rating Last Image" msgstr "דירוג תמונה אחרונה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value msgid "Rating Last Value" msgstr "דירוג ערך אחרון" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction msgid "Rating Satisfaction" msgstr "שביעות רצון דירוג" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text msgid "Rating Text" msgstr "סטטוס דירוג" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count msgid "Rating count" msgstr "כמות דירוגים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids msgid "Ratings" msgstr "דירוגים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree msgid "Reach Stage" msgstr "הגעה לשלב" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached msgid "Reached" msgstr "הגיע" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Reached Date" msgstr "תאריך הגעה" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_done:helpdesk.stage_new #: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_done:helpdesk.stage_solved #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Ready" msgstr "מוכן" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Receive notifications whenever tickets are created, rated or discussed on in " "this team" msgstr "קבל הודעות בכל פעם שכרטיסים נוצרים, מדורגים או בדיון בצוות הזה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "Record Thread ID" msgstr "מזהה רשומת שרשור" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked msgid "Red" msgstr "אדום" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked msgid "Red Kanban Label" msgstr "תווית קנבן אדומה" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status msgid "Refund Status" msgstr "סטטוס זיכוי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes msgid "Refunds" msgstr "החזרים כספיים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Reimburse customers with a voucher code for future purchases" msgstr "" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_repair msgid "Repair" msgstr "תיקון" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status msgid "Repair Status" msgstr "סטטוס תיקון" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs msgid "Repairs" msgstr "תיקונים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements msgid "Replacements" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Reported on" msgstr "דווח על" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main msgid "Reporting" msgstr "דו\"חות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "משתמש אחראי" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Restore" msgstr "שחזר" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status msgid "Return Status" msgstr "סטטוס החזרה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Return faulty products" msgstr "החזר מוצרים פגומים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns msgid "Returns" msgstr "החזרות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Rotting" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA" msgstr "הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Deadline" msgstr "תאריך יעד הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Failed" msgstr "הסכם תנאי שירות (SLA) נכשל" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla #: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "SLA Policies" msgstr "מדיניות הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids msgid "" "SLA Policies that will automatically apply to the tickets submitted by this " "customer." msgstr "מדיניות SLA שתחול אוטומטית על הקריאות שירות שנשלחו על ידי לקוח זה." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "SLA Policy" msgstr "מדיניות הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description msgid "SLA Policy Description" msgstr "תיאור מדיניות הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id msgid "SLA Stage" msgstr "שלב הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search msgid "SLA Status" msgstr "סטטוס הסכם תנאי שירות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Status Analysis" msgstr "ניתוח סטטוס הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail msgid "SLA Status Failed" msgstr "סטטוס הסכם תנאי שירות (SLA) נכשל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success msgid "SLA Status Success" msgstr "הצלחת סטטוס SLA" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Success" msgstr "SLA מוצלח" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "SLA Success Rate" msgstr "אחוז הצלחה של הסכם תנאי שירות" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA in Progress" msgstr "SLA בתהליך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "SLAs" msgstr "הסכמי תנאי שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "SMS Delivery error" msgstr "שגיאה בשליחת SMS" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Sample" msgstr "דגימה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Save this ticket and the modifications you've made to it." msgstr "שמור קריאת שירות זו ואת השינויים שביצעת בה." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Schedule your activity." msgstr "תזמן את הפעילות שלך." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search msgid "Search SLA Policies" msgstr "חפש מדיניות הסכם תנאי שירות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Assigned to" msgstr "חפש במוקצה ל" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Customer" msgstr "חפש בלקוח" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Helpdesk Team" msgstr "חפש ב-צוות מוקד תמיכה ללקוחות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Stage" msgstr "חפש בשלב" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search%(left)s Tickets%(right)s" msgstr "חפש %(left)s קריאות שירות %(right)s" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token msgid "Security Token" msgstr "אסימון אבטחה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Select the customer of your ticket." msgstr "בחר את הלקוח לקריאות השירות שלך." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Self-Service" msgstr "שירות עצמי" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail msgid "Send Email" msgstr "שלח דוא\"ל" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Send broken products for repair" msgstr "שלח מוצרים שבורים לתיקון" #. module: helpdesk #: model:mail.template,description:helpdesk.new_ticket_request_email_template msgid "" "Send customers a confirmation email to notify them that their helpdesk " "ticket has been received and is currently being reviewed by the helpdesk " "team. Automatically send an email to customers when a ticket reaches a " "specific stage in a helpdesk team by setting this template on that stage." msgstr "" "שלח ללקוחות דוא\"ל אישור כדי להודיע להם שקריאת השירות שלהם התקבלה ונבדקת כעת " "על ידי צוות המוקד לתמיכה בלקוחות. שלח דוא\"ל אוטומטית ללקוחות כאשר קריאת " "השירות מגיעה לשלב מסוים בצוות המוקד לתמיכה בלקוחות על ידי הגדרת תבנית זו " "בשלב זה." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Send customers a replacement for a lost, damaged, or returned item" msgstr "" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_service msgid "Service" msgstr "שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Set an Email Template on Stages" msgstr "הגדר תבנית דוא\"ל בשלבים" #. module: helpdesk #: model:mail.template,description:helpdesk.solved_ticket_request_email_template msgid "" "Set this template on a project's stage to automate email when tasks reach " "stages" msgstr "" "הגדר תבנית זו בשלב של פרויקט כדי להפוך דוא\"ל לאוטומטי כאשר המשימות מגיעות " "לשלבים" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Settings" msgstr "הגדרות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.portal_share_action msgid "Share Ticket" msgstr "שתף קריאת שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Share presentations and videos, and organize them into courses. Allow " "customers to search your eLearning courses in the help center for answers to " "their questions." msgstr "" "שתף מצגות וסרטונים וארגן אותם לקורסים. אפשר ללקוחות לחפש בקורסי ה-eLearning " "שלך במרכז העזרה כדי לקבל תשובות לשאלותיהם." #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_rating msgid "Show Customer Ratings" msgstr "הצג ביקורות לקוח" #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_sla msgid "Show SLA Policies" msgstr "הצג מדיניות הסכם תנאי שירות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Show all records whose next activity date is past" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id msgid "Sla" msgstr "הסכם תנאי שירות" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_solved msgid "Solved" msgstr "טופל" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id msgid "Source" msgstr "מקור" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Stage" msgstr "שלב" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_stage #: model:mail.message.subtype,name:helpdesk.mt_ticket_stage msgid "Stage Changed" msgstr "השלב השתנה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Stage Search" msgstr "חפש שלב" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu msgid "Stages" msgstr "שלבים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids msgid "Stages To Delete" msgstr "שלב למחיקה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids msgid "" "Stages the team will use. This team's tickets will only be able to be in " "these stages." msgstr "" "שלבים בהם הצוות ישתמש. קריאות השירות של הצוות הזה יוכלו להיות רק בשלבים אלה." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Status" msgstr "סטטוס" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" "סטטוס על בסיס פעילויות\n" "איחור: תאריך היעד כבר חלף\n" "היום: תאריך הפעילות הוא היום\n" "מתוכנן: פעילויות עתידיות." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking msgid "Status time" msgstr "סטטוס זמן" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name msgid "Subject" msgstr "נושא" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate msgid "Success Rate" msgstr "שיעור הצלחה" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success msgid "Success Rate Analysis" msgstr "ניתוח שיעורי הצלחה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success msgid "Success SLA Policy" msgstr "מדיניות SLA מוצלחת" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree msgid "Tag" msgstr "תגית" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tags" msgstr "תגיות" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "Tags are perfect for organizing your tickets." msgstr "תגיות הן הפתרון המושלם לסידור קריאות השירות שלך." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Target" msgstr "יעד" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id msgid "Target Stage" msgstr "שלב יעד" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk msgid "Team" msgstr "צוות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search msgid "Team Member" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids msgid "Team Members" msgstr "חברי צוות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action msgid "Team Stages" msgstr "שלבי צוות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk msgid "Templates" msgstr "תבניות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "The customer cannot belong to a different company than the ticket." msgstr "" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id msgid "" "The model (Odoo Document Kind) to which this alias corresponds. Any incoming " "email that does not reply to an existing record will cause the creation of a " "new record of this model (e.g. a Project Task)" msgstr "" "המודל (סוג מסמך Odoo) שאליו הכינוי הזה תואם. כל דוא\"ל נכנס שלא יענה לרשומה " "קיימת יביא ליצירת רשומה חדשה של מודל זה (למשל משימת פרויקט)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name msgid "" "The name of the email alias, e.g. 'jobs' if you want to catch emails for " "" msgstr "" "שם כינוי הדוא\"ל, למשל 'עבודות' אם ברצונך לקבל הודעות דוא\"ל ל " "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "The team does not allow ticket closing through portal" msgstr "הצוות אינו מאפשר סגירת קריאות שירות דרך הפורטל" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "" "The time spent in these stages won't be taken into account in the " "calculation of the SLA." msgstr "הזמן המושקע בשלבים אלה לא יילקח בחשבון בחישוב ה-SLA." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "There are currently no Ticket for your account." msgstr "כרגע אין קריאות שירות לחשבונך." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "This" msgstr "זה" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "" "This SLA Policy will apply to tickets matching ALL of the following criteria:" msgstr "מדיניות SLA זו תחול על קריאות שירות התואמות את כל הקריטריונים הבאים:" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id msgid "" "This is a name that helps you keep track of your different campaign efforts, " "e.g. Fall_Drive, Christmas_Special" msgstr "" "זהו שם שעוזר לך לעקוב אחר מאמצי הקמפיין השונים שלך, למשל Fall_Drive, " "Christmas_Special" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad" msgstr "זוהי שיטת המשלוח, למשל גלויה, דוא\"ל או מודעת באנר" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id msgid "" "This is the source of the link, e.g. Search Engine, another domain, or name " "of email list" msgstr "זהו מקור הקישור, למשל מנוע חיפוש, דומיין אחר או שם של רשימת דוא\"ל" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "This ticket was closed %s hours after its SLA deadline." msgstr "קריאת השירות נסגרה %s שעות אחרי הSLA" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "This ticket was successfully closed %s hours before its SLA deadline." msgstr "קריאת השירות נסגרה בהצלחה %s שעות לפני הSLA" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "" "This will archive the stages and all of the tickets they contain from the " "following teams:" msgstr "" "פעולה זו תכניס לארכיון את השלבים ואת כל הקריאות השירות שהם מכילים מהצוותים " "הבאים:" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "" "Those represent the different categories of things you have to do (e.g. " "\"Call\" or \"Send email\")." msgstr "" "אלה מייצגים את הקטגוריות השונות של דברים שעליך לעשות (למשל \"התקשר\" או " "\"שלח אימייל\")." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Three stars, maximum score" msgstr "שלושה כוכבים, ציון מקסימלי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Ticket" msgstr "קריאת שירות" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis msgid "Ticket Analysis" msgstr "ניתוח נתוני קריאות שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed msgid "Ticket Closed" msgstr "קריאת שירות נסגרה" #. module: helpdesk #: model:mail.template,subject:helpdesk.solved_ticket_request_email_template msgid "" "Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else " "15 }}" msgstr "" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count msgid "Ticket Count" msgstr "כמות פניות" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new #: model:mail.message.subtype,name:helpdesk.mt_ticket_new msgid "Ticket Created" msgstr "קריאת שירות נוצרה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date msgid "Ticket Creation Date" msgstr "תאריך יצירת קריאת שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline msgid "Ticket Deadline" msgstr "תאריך יעד קריאת שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref msgid "Ticket IDs Sequence" msgstr "רצף מזהה קריאות שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties msgid "Ticket Properties" msgstr "מאפייני קריאת שירות" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated #: model:mail.message.subtype,name:helpdesk.mt_ticket_rated msgid "Ticket Rated" msgstr "קריאת שירות שדורגה" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla_status msgid "Ticket SLA Status" msgstr "סטטוס הסכם תנאי שירות (SLA) של קריאת שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id msgid "Ticket Tag" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "Ticket Title" msgstr "כותרת קריאת שירות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Ticket closed by the customer" msgstr "כרטיס נסגר על ידי הלקוח" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_new msgid "Ticket created" msgstr "קריאת שירות נוצרה" #. module: helpdesk #. odoo-javascript #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids #: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count #: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk msgid "Tickets" msgstr "קריאות שירות" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis msgid "Tickets Analysis" msgstr "ניתוח נתוני קריאות שירות" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed msgid "Tickets Closed" msgstr "קריאות שירות נסגרו" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tickets Search" msgstr "חיפוש קריאות שירות" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold msgid "Tickets in a folded stage are considered as closed." msgstr "קריאות שירות במצב מקופל נחשבות כסגורות." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet msgid "Time Billing" msgstr "חיוב זמנים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours msgid "Time to close (hours)" msgstr "זמן לסגירה (שעות)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours msgid "Time to first assignment (hours)" msgstr "זמן עד לשיוך ראשוני (בשעות)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet msgid "Timesheets" msgstr "דיווחי שעות" #. module: helpdesk #: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "טיפ: צור קריאות שירות ממיילים נכנסים" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "" "To get things done, plan activities and use the ticket status.
\n" " Collaborate efficiently by chatting in real-time or via " "email." msgstr "" "כדי לבצע דברים, תכנן פעילויות והשתמש בסטטוס קריאת השירות. שתף פעולה ביעילות " "באמצעות צ'אט חי או דוא\"ל" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Today" msgstr "היום" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Today Activities" msgstr "פעילויות היום" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Today's Average Rating" msgstr "הדירוג הממוצע היומי" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours msgid "Total Exchange Time in Hours" msgstr "זמן החלפה כולל בשעות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track & Bill Time" msgstr "מעקב וזמן חיוב" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track customer satisfaction on tickets" msgstr "עקוב אחר שביעות רצון הלקוחות על קריאות השירות" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action msgid "" "Track the performance of your teams, the success rate of your tickets, and " "how quickly you reach your service level agreements (SLAs)." msgstr "" "עקוב אחר הביצועים של הצוותים שלך, שיעור ההצלחה של הקריאות שירות שלך וכמה מהר " "אתה מגיע להסכמי רמת השירות שלך (SLAs)." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track the time spent on tickets" msgstr "עקוב אחר הזמן המושקע בקריאות שירות" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Two stars, with a maximum of three" msgstr "שני כוכבים, עם מקסימום שלושה" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "סוג הפעילות החריגה ברשומה." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 msgid "Unarchive Tickets" msgstr "הוצא מהארכיון קריאות שירות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Unassigned" msgstr "לא משויך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Unassigned Tickets" msgstr "קריאות שירות לא משויכות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Unhappy" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Unhappy face" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Unread Messages" msgstr "הודעות שלא נקראו" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Urgent" msgstr "דחוף" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Use activities to organize your daily work." msgstr "השתמשבפעילויותלארגן את העבודה היומיומית שלך." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias msgid "Use Alias" msgstr "השתמש בכינויים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons msgid "Use Coupons" msgstr "השתמש בקופונים" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards msgid "Use Gift Cards" msgstr "" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Use the chatter to send emails and communicate efficiently with your " "customers. Add new people to the followers' list to make them aware of the " "progress of this ticket." msgstr "" "השתמש בצ'אט כדי לשלוח מיילים ולתקשר ביעילות עם הלקוחות שלך. הוסף " "אנשים חדשים לרשימת העוקבים כדי לגרום להם להיות מודעים להתקדמות בקריאת שירות " "זו." #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_users #: model:res.groups,name:helpdesk.group_helpdesk_user msgid "User" msgstr "משתמש" #. module: helpdesk #: model:helpdesk.team,name:helpdesk.helpdesk_team3 msgid "VIP Support" msgstr "תמיכת VIP" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility msgid "Visibility" msgstr "יוצג ל:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Visibility & Assignment" msgstr "נראות & הקצאה" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Want to boost your customer satisfaction?
Click Helpdesk to " "start." msgstr "" "מעוניין לשפר את שביעות רצון הלקוחות?
לחץ על מוקד תמיכה כדי " "להתחיל." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Want to use the website form? Just adjust your team's visibility to " "\"Invited portal users and all internal users\" and watch the magic happen!" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "We hope to have addressed your request satisfactorily. If you no longer need " "our assistance, please close this ticket. Thank you for your collaboration." msgstr "" "אנו מקווים להתייחס לבקשתך בצורה משביעת רצון. אם אינך זקוק עוד לעזרתנו, אנא " "סגור קריאת שירות זו . תודה על שיתוף הפעולה." #. module: helpdesk #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1 #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2 #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3 msgid "" "We provide 24/7 support, Monday through Friday. Ticket responses are usually " "provided within 2 working days.
\n" " Support is mainly provided in English. We can also assist in " "Spanish, French, and Dutch." msgstr "" "אנו מספקים תמיכה 24/7, שני עד שישי. תשובות לקריאות שירות ניתנות בדרך כלל תוך " "2 ימי עבודה.
\n" "התמיכה ניתנת בעיקר באנגלית. אנחנו יכולים לסייע גם בספרדית, צרפתית והולנדית." #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_website msgid "Website" msgstr "אתר אינטרנט" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form msgid "Website Form" msgstr "טופס אתר אינטרנט" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids msgid "Website Messages" msgstr "הודעות מאתר האינטרנט" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website communication history" msgstr "היסטורית התקשרויות מאתר האינטרנט" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time msgid "Within" msgstr "בתוך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working Hours" msgstr "שעות עבודה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Working Hours to Assign" msgstr "שעות עבודה לשיוך" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Working Hours to Close" msgstr "שעות עבודה לסגירה" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours msgid "Working Hours until SLA Deadline" msgstr "שעות עבודה עד לתאריך אחרון ל-SLA" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "" "Working hours exceeded for reached SLAs compared with deadline. Positive " "number means the SLA was reached after the deadline." msgstr "" "חריגה משעות העבודה עבור SLAs שהגיעו בהשוואה למועד האחרון. מספר חיובי אומר " "שה-SLA הושג לאחר המועד האחרון." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working hours used to determine the deadline of SLA Policies." msgstr "שעות העבודה המשמשות לקביעת המועד האחרון של מדיניות SLA." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "" "Would you like to unarchive all of the tickets contained in these stages as " "well?" msgstr "האם תרצה להסיר מהארכיון גם את כל הקריאות השירות הכלולות בשלבים אלה?" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter msgid "X" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You can either archive them or " "first delete all of their tickets." msgstr "" "לא ניתן למחוק שלבים המכילים קריאות שירות. אתה יכול לאחסן אותם בארכיון או " "למחוק תחילה את כל קריאות השירות שלהם." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You should first delete all of " "their tickets." msgstr "" "לא ניתן למחוק שלבים המכילים קריאות שירות. תחילה עליך למחוק את כל הקריאות " "השירות שלהם." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero msgid "You cannot have negative targets" msgstr "לא יכולים להיות לך יעדים שליליים" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/res_partner.py:0 msgid "" "You cannot update the company of this partner because it would lead to " "inconsistency with some of its tickets." msgstr "" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "You completed all your tickets on time." msgstr "השלמת את כל הקריאות שירות שלך בזמן." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "You have been invited to follow %s" msgstr "הוזמנת לעקוב אחרי%s" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "You have been invited to follow Ticket Document :" msgstr "הוזמנת לעקוב אחר מסמך של קריאת שירות:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "alias" msgstr "כינוי" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "close_date" msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "e.g. Close urgent tickets within 36 hours" msgstr "למשל: סגור קריאות שירות דחופות תוך 36 שעות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. Customer Care" msgstr "למשל, שירות לקוחות" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. My Company" msgstr "לדוגמא: \"החברה שלי\"" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "e.g. Product arrived damaged" msgstr "למשל, מוצר הגיע פגום" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. mycompany.com" msgstr "למשל, e.g. mycompany.com" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides msgid "eLearning" msgstr "למידה אלקטרונית" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "generate tickets in your pipeline." msgstr "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "has been created from ticket:" msgstr "נוצר מקריאת שירות:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "team search" msgstr "חיפוש צוות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "team_id" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "tickets" msgstr "קריאות שירות" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "user_id" msgstr "" #. module: helpdesk #: model:mail.template,subject:helpdesk.rating_ticket_request_email_template msgid "" "{{ object.company_id.name or object.user_id.company_id.name or " "'Helpdesk' }}: Service Rating Request" msgstr "" #. module: helpdesk #: model:mail.template,subject:helpdesk.new_ticket_request_email_template msgid "{{ object.name }}" msgstr "" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "👤 Unassigned" msgstr "לא משויך" #~ msgid "" #~ "
\n" #~ " Dear Madam/Sir,

\n" #~ " We would like to inform you that we have closed your ticket " #~ "(reference 15). \n" #~ " We trust that the services provided have met your expectations " #~ "and that you have found a satisfactory resolution to your issue.

\n" #~ " However, if you have any further questions or comments, please do " #~ "not hesitate to reply to this email to re-open your ticket. \n" #~ " Our team is always here to help you and we will be happy to " #~ "assist you with any further concerns you may have.

\n" #~ " Thank you for choosing our services and for your cooperation " #~ "throughout this process. We truly value your business and appreciate the " #~ "opportunity to serve you.

\n" #~ " Kind regards,

\n" #~ " Helpdesk " #~ "Team.\n" #~ "
\n" #~ " " #~ msgstr "" #~ "
\n" #~ "גברתי/אדוני היקר,

\n" #~ "ברצוננו להודיע לך שסגרנו את הכרטיס שלך (אסמכתא 15). \n" #~ "אנו סומכים על כך שהשירותים הניתנים עמדו בציפיות שלך ושמצאת פתרון משביע " #~ "רצון לבעיה שלך.

\n" #~ "עם זאת, אם יש לך שאלות או הערות נוספות, אנא אל תהסס להשיב לדוא\"ל זה כדי " #~ "לפתוח מחדש את קריאת השירות שלך. \n" #~ "הצוות שלנו תמיד כאן כדי לעזור לך ואנו נשמח לסייע לך בכל חשש נוסף שיש לך." #~ "

\n" #~ "תודה שבחרת בשירותים שלנו ועל שיתוף הפעולה שלך לאורך תהליך זה. אנו באמת " #~ "מעריכים את העסק שלך ומעריכים את ההזדמנות לשרת אותך
.\n" #~ "בברכה,

\n" #~ "צוות מוקד שירות ללקוחות.\n" #~ "
\n" #~ " " #~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}" #~ msgstr "קריאת שירות- אסמכתא {{ object.id if object.id else 15 }}" #~ msgid "Stage:" #~ msgstr "שלב" #~ msgid "Failed" #~ msgstr "נכשל" #~ msgid "Unassigned" #~ msgstr "לא משויך" #~ msgid "Managed by" #~ msgstr "מנוהל ע\"י" #~ msgid "Reported on" #~ msgstr "דווח ב" #~ msgid "Assigned to" #~ msgstr "משויך ל" #~ msgid "Customer" #~ msgstr "לקוח" #~ msgid "Message and communication history" #~ msgstr "היסטוריית הודעות ותקשורת" #~ msgid "" #~ "Add a description to help your coworkers understand the meaning and " #~ "purpose of the stage." #~ msgstr "הוסף תיאור שיעזור לעמיתיך לעבודה להבין את המשמעות והמטרה של השלב." #~ msgid "Add a description..." #~ msgstr "הוסף תיאור..." #~ msgid "Alias domain" #~ msgstr "כינוי תחום" #~ msgid "Alias email" #~ msgstr "כינוי אימייל" #~ msgid "" #~ "At each stage, employees can block tickets or mark them as ready for the " #~ "next step.\n" #~ " You can customize the meaning of each " #~ "state." #~ msgstr "" #~ "בכל שלב, העובדים יכולים לחסום קריאות שירות או לסמן אותן כמוכנות לשלב הבא. " #~ "אתה יכול להתאים אישית את המשמעות של כל מצב." #~ msgid "Average" #~ msgstr "ממוצע" #~ msgid "Average Rating: Dissatisfied" #~ msgstr "דירוג ממוצע: לא מרוצה" #~ msgid "Average Rating: Okay" #~ msgstr "דירוג ממוצע: בסדר" #~ msgid "Average Rating: Satisfied" #~ msgstr "דירוג ממוצע: מרוצה" #~ msgid "Bad" #~ msgstr "רע" #~ msgid "Canceled" #~ msgstr "בוטל" #~ msgid "Centralize, manage, share and grow your knowledge library" #~ msgstr "רכז, נהל, שתף והגדל את ספריית הידע שלך" #~ msgid "Closed in Last 30 days" #~ msgstr "נסגרו ב30 הימים האחרונים" #~ msgid "Closed in Last 7 days" #~ msgstr "נסגרו ב7 הימים האחרונים" #~ msgid "Created On" #~ msgstr "נוצר ב" #~ msgid "Current stage of this ticket" #~ msgstr "שלב נוכחי של קריאת שירות זו" #~ msgid "Dashboard" #~ msgstr "לוח בקרה" #~ msgid "Dissatisfied" #~ msgstr "לא מרוצה" #~ msgid "Documentation" #~ msgstr "תיעוד" #~ msgid "Edit" #~ msgstr "ערוך" #~ msgid "Enable eLearning" #~ msgstr "אפשר למידה אלקטרונית" #~ msgid "Folded in Kanban" #~ msgstr "מקופל בקנבן" #~ msgid "Followed Teams" #~ msgstr "צוותים במעקב" #~ msgid "Grant discounts or free products" #~ msgstr "הענק הנחות או מוצרים בחינם" #~ msgid "Group By" #~ msgstr "קבץ לפי" #~ msgid "Handle Ticket" #~ msgstr "טפל בקריאת שירות" #~ msgid "Helpdesk Ticket Type" #~ msgstr "סוג קריאת שירות מוקד תמיכה" #~ msgid "Hours to SLA Deadline" #~ msgstr "שעות עד למועד האחרון של הSLA" #~ msgid "In" #~ msgstr "ב" #~ msgid "In #{kanban_getcolorname(record.color.raw_value)}" #~ msgstr "ב #{kanban_getcolorname(record.color.raw_value)}" #~ msgid "Issue" #~ msgstr "תקלה" #~ msgid "Kpi Helpdesk Tickets Closed Value" #~ msgstr "מדד ערך קריאות שירות סגורות של מוקד תמיכה " #~ msgid "Let your customers answer each other's questions on a forum" #~ msgstr "תן ללקוחות שלך לענות על שאלות אחד של השני בפורום" #~ msgid "My Teams" #~ msgstr "הצוות שלי" #~ msgid "No Rating" #~ msgstr "אין דירוג" #~ msgid "Number of SLA Failed" #~ msgstr "מספר SLA שנכשלו" #~ msgid "Number of messages which requires an action" #~ msgstr "מספר הודעות המחייבות פעולה" #~ msgid "Okay" #~ msgstr "בסדר" #~ msgid "Oldest Unanswered Customer Message Date" #~ msgstr "תאריך הודעת הלקוח הישנה ביותר ללא מענה" #~ msgid "Owner" #~ msgstr "אחראי" #~ msgid "Partner Email will Update" #~ msgstr "דוא\"ל איש קשר יעודכן" #~ msgid "Partner Phone will Update" #~ msgstr "טלפון איש קשר יעודכן" #~ msgid "Publish this team's ratings on your website" #~ msgstr "פרסם את דירוג הצוות הזה באתר שלך" #~ msgid "Question" #~ msgstr "שאלה" #~ msgid "Rating (/5)" #~ msgstr "דירוג (/5)" #~ msgid "Ratings on Website" #~ msgstr "דירוגים באתר" #~ msgid "Reference" #~ msgstr "מזהה" #~ msgid "SLA Reached Date" #~ msgstr "הסכם תנאי שירות תאריך הגעה" #~ msgid "Sad face" #~ msgstr "פרצוף עצוב" #~ msgid "Satisfied" #~ msgstr "מרוצה" #~ msgid "Search (in Content)" #~ msgstr "חפש (בתוכן)" #~ msgid "Search in Messages" #~ msgstr "חפש בהודעות" #~ msgid "Sequence" #~ msgstr "רצף" #~ msgid "Share" #~ msgstr "שתף" #~ msgid "Show all records which has next action date is before today" #~ msgstr "הצג את כל הרשומות שתאריך הפעולה הבא שלהן הוא עד היום" #~ msgid "Stage Description and States Meaning" #~ msgstr "תיאור שלב ומשמעות השלב" #~ msgid "Stages Active" #~ msgstr "שלב פעיל" #~ msgid "Target Customer Rating" #~ msgstr "יעד דירוג לקוח" #~ msgid "Target Success Rate" #~ msgstr "יעד שיעור הצלחה" #~ msgid "Target Tickets to Close" #~ msgstr "יעד קריאות שירות לסגירה" #~ msgid "Task in progress. Click to block or set as done." #~ msgstr "המשימה מתבצעת. לחץ כדי לחסום או להגדיר כבוצע." #~ msgid "Task is blocked. Click to unblock or set as done." #~ msgstr "המשימה חסומה. לחץ כדי לבטל את החסימה או הגדר כבוצעה." #~ msgid "Team Search" #~ msgstr "חיפוש צוות" #~ msgid "Team Visibility" #~ msgstr "נראות צוות" #~ msgid "Teams" #~ msgstr "צוותים" #~ msgid "" #~ "The owner of records created upon receiving emails on this alias. If this " #~ "field is not set the system will attempt to find the right owner based on " #~ "the sender (From) address, or will use the Administrator account if no " #~ "system user is found for that address." #~ msgstr "" #~ "הבעלים של רשומות שנוצרו עם קבלת דוא\"ל בכינוי זה. אם שדה זה לא מוגדר, " #~ "המערכת תנסה למצוא את הבעלים הנכון על סמך כתובת השולח (מ), או שתשתמש " #~ "בחשבון מנהל המערכת אם לא נמצא משתמש מערכת עבור אותה כתובת." #~ msgid "There are no ratings yet." #~ msgstr "אין דירוגים עדיין" #~ msgid "This step is done. Click to block or set in progress." #~ msgstr "צעד זה בוצע. לחץ כדי לחסום או להגדיר בתהליך." #~ msgid "Ticket Create Date" #~ msgstr "תאריך יצירת קריאת שירות" #~ msgid "Ticket Stage" #~ msgstr "שלב קריאת שירות" #~ msgid "Ticket Stage Changed" #~ msgstr "שלב קריאת השירות השתנה" #~ msgid "Ticket Type" #~ msgstr "סוג כרטיס" #~ msgid "Today Average Rating" #~ msgstr "דירוג ממוצע יומי" #~ msgid "Twitter" #~ msgstr "טוויטר" #~ msgid "Type" #~ msgstr "סוג" #~ msgid "Types" #~ msgstr "סוגים" #~ msgid "Use Credit Notes" #~ msgstr "השתמש בחשבונית זיכוי" #~ msgid "Use Customer Ratings" #~ msgstr "השתמש בדירוג לקוחות" #~ msgid "Use Repairs" #~ msgstr "השתמש בתיקונים" #~ msgid "Use Returns" #~ msgstr "השתמש בהחזרות" #~ msgid "Working Hours to Reach SLA" #~ msgstr "שעות עבודה כדי להגיע ל-SLA"