# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk
#
# Translators:
# Friederike Fasterling-Nesselbosch, 2022
# Martin Trigaux, 2022
# Sergio Zanchetta <primes2h@gmail.com>, 2023
# Marianna Ciofani, 2023
# "Dylan Kiss (dyki)" <dyki@odoo.com>, 2025.
# "Marianna Ciofani (cima)" <cima@odoo.com>, 2025, 2026.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2026-05-08 17:41+0000\n"
"PO-Revision-Date: 2026-05-23 09:46+0000\n"
"Last-Translator: \"Marianna Ciofani (cima)\" <cima@odoo.com>\n"
"Language-Team: Italian <https://translate.odoo.com/projects/odoo-19/helpdesk/"
"it/>\n"
"Language: it\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=3; plural=(n == 1) ? 0 : ((n != 0 && n % 1000000 == "
"0) ? 1 : 2);\n"
"X-Generator: Weblate 5.17\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr "# Cambi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr "N. ticket aperti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr "N. valutazioni"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr "N. politiche SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr "# Ticket urgenti"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid "%(partner_name)s's Tickets"
msgstr "Ticket di %(partner_name)s"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "%s (copy)"
msgstr "%s (copia)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr "(qualsiasi di questi tag)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid ""
",\n"
"    <br/><br/>"
msgstr ""
",\n"
"    <br/><br/>"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr "2 giorni per iniziare"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr "7 giorni per finire"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr "8 ore al termine"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr ""
"<b class=\"tip_title\">Suggerimento: crea ticket dalle e-mail in arrivo</b>"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr "<b>Trascina e rilascia</b> la scheda per cambiare la fase del ticket."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
msgstr ""
"<b>Registra note interne</b> e usa @<b>le menzioni</b> per notificare i "
"colleghi."

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
"        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
"Sir</t>,<br/><br/>\n"
"        We would like to inform you that we have closed your ticket "
"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
"        We trust that the services provided have met your expectations and "
"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
"        However, if you have any further questions or comments, please do "
"not hesitate to reply to this email to re-open your ticket. \n"
"        Our team is always here to help you and we will be happy to assist "
"you with any further concerns you may have.<br/><br/>\n"
"        Thank you for choosing our services and for your cooperation "
"throughout this process. We truly value your business and appreciate the "
"opportunity to serve you.<br/><br/>\n"
"        Kind regards,<br/><br/>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
"    </div>\n"
"        "
msgstr ""
"<div>\n"
"        Gentile <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">"
"signore/a</t>,<br><br>\n"
"        vorremmo informarti del fatto che abbiamo chiuso il tuo ticket "
"(riferimento <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
"        Confidiamo che i servizi forniti abbiano soddisfatto le aspettative "
"e che abbia trovato una soluzione soddisfacente al problema.<br/><br/>\n"
"        Tuttavia, in caso di ulteriori domande o commenti non esitare a "
"rispondere a questa e-mail per riaprire il ticket. \n"
"        Il nostro team è sempre pronto ad aiutarti e saremo felici di "
"assisterti in qualsiasi occasione.<br/><br/>\n"
"        Grazie per aver scelto i nostri servizi e per la collaborazione "
"fornita. Apprezziamo molto la tua attività e siamo felici di poterti aiutare "
"con i nostri servizi.<br/><br/>\n"
"        Saluti,<br/><br/>\n"
"        il team <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>"
".\n"
"    </div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
"<br/><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Hello,<br/>\n"
"            </t>\n"
"            Please take a moment to rate our services related to the ticket "
"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assigned to <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Tell us how you feel about our services</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(click on one of "
"these smileys)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            We appreciate your feedback. It helps us improve continuously.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
"because your ticket has been moved to the stage <b t-"
"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Ciao <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br/"
"><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Ciao,<br/>\n"
"            </t>\n"
"            ti chiediamo di spendere qualche minuto per valutare i servizi "
"relativi al ticket \"<strong t-out=\"object.name or ''\">Gambe del tavolo "
"non equilibrate</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assegnato a <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Esprimi la tua opinione sui nostri servizi</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(fai clic su uno "
"degli emoticon)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            Apprezziamo il tuo feedback che ci aiuterà a migliorare.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">Il sondaggio clienti è stato inviato "
"perché il tuo ticket è passato alla fase <b t-out=\"object.stage_id.name or "
"''\">In corso</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
"    Dear <t t-out=\"object.sudo().partner_id.name or "
"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
"    Your request\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
"''\">Table legs are unbalanced</a>\n"
"    </t>\n"
"    has been received and is being reviewed by our <t t-"
"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
"    The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
"''\">15</t></strong>.<br/><br/>\n"
"\n"
"    To provide any additional information, simply reply to this email.<br/"
"><br/>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Don't hesitate to visit our <a t-attf-"
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
"might find the answer to your question.\n"
"        <br/><br/>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Feel free to close your ticket if our help is no longer needed. "
"Thank you for your collaboration.<br/><br/>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
"target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Visit Help Center</a>\n"
"        </t><br/><br/>\n"
"    </div>\n"
"\n"
"    Best regards,<br/><br/>\n"
"    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    Gentile <t t-out=\"object.sudo().partner_id.name or "
"object.sudo().partner_name or 'Madam/Sir'\">signore/a</t>,<br/><br/>\n"
"    la richiesta\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
"''\">Gambe tavolo instabili</a>\n"
"    </t>\n"
"    è stata ricevuta ed è in fase di revisione nel team <t t-"
"out=\"object.team_id.name or ''\">Assistenza VIP</t>.<br/><br/>\n"
"    Il riferimento al ticket è il numero <strong><t t-"
"out=\"object.ticket_ref or ''\">15</t></strong>.<br/><br/>\n"
"\n"
"    Per fornire informazioni aggiuntive, è sufficiente rispondere alla "
"presente e-mail.<br/><br/>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Non esitare a visitare il sito web <a t-attf-"
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Centro assistenza</"
"a>. Potresti trovare le risposte alle tue domande.\n"
"        <br/><br/>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Non esitare a chiudere il ticket se non hai più bisogno del nostro "
"aiuto. Grazie della collaborazione.<br/><br/>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">Visualizza ticket</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
"target=\"_blank\">Visualizza ticket</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Chiudi ticket</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Chiudi ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Visita centro assistenza</a>\n"
"        </t><br/><br/>\n"
"    </div>\n"
"\n"
"    Saluti,<br/><br/>\n"
"    il team <t t-out=\"object.team_id.name or 'Helpdesk'\">centro "
"assistenza</t>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""
"<i class=\"fa fa-envelope-o\" title=\"Alias dominio\" role=\"img\" aria-"
"label=\"Alias dominio\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Happy\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutral\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Unhappy\"/>"
msgstr ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Soddisfatto\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutro\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Non soddisfatto\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve "
"this by navigating to the General Settings and configuring the corresponding "
"field.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">Per "
"utilizzare un alias e-mail, la prima cosa da configurare è un dominio alias. "
"È possibile farlo dalle Impostazioni generali, configurando il campo "
"corrispondente</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">A rating request "
"will automatically be sent by email to the customer when their ticket "
"reaches the corresponding stage with the email template set.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">Una richiesta di "
"valutazione verrà inviata automaticamente via e-mail al cliente quando il "
"suo ticket raggiunge la fase corrispondente con il modello di e-mail "
"impostato.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Type <b>/ticket</b> to create tickets<br/"
">\n"
"                                    Type <b>/search_tickets</b> to find "
"tickets<br/>\n"
"                                </span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Digita <b>/ticket</b> per creare "
"ticket<br/>\n"
"                                    Digita <b>/search_tickets</b> per "
"cercare ticket<br/>\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-warning\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
msgstr "<i class=\"oi oi-arrow-right\"/> Configura un alias di dominio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr "<small class=\"text-muted\">Assegnato a</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr "<small class=\"text-muted\">Cliente</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr "<small>#</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small>Stage:</small>"
msgstr "<small>Fase:</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr "<span class=\"m-1\"/>#"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr ""
"<span class=\"o_field_widget o_readonly_modifier\">Ore di lavoro</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr "<span class=\"o_stat_text order-2\">Apri</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr "<span class=\"o_stat_text order-2\">Ticket</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
"                                    Avg. Rating\n"
"                                </span>"
msgstr ""
"<span class=\"o_stat_text\">\n"
"                                    Valutazione media\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr "<span class=\"o_stat_text\"> Ticket</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr "<span class=\"o_stat_text\">Valutazione</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
msgstr "<span class=\"text-muted text-nowrap\">Fallito</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
msgstr "<span class=\"text-muted text-nowrap\">Aperto</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
msgstr "<span class=\"text-muted text-nowrap\">Non assegnato</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
msgstr "<span class=\"text-muted text-nowrap\">Urgente</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr "<span><b>Seguaci </b></span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr "<span>Valutazione media</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>Rendiconto</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr "<span>Tasso di successo SLA</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr "<span>Ticket chiusi</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>Vista</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr ""
"<span>Il tuo ticket è stato chiuso con successo. Grazie per la "
"collaborazione.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr "<span>giorni di inattività</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr "<strong class=\"col-lg-3\">Segnalato il</strong>"

#. module: helpdesk
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
msgid ""
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
msgstr ""
"<strong><b>Ottimo lavoro!</b> Hai completato tutte le fasi del tour.</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr "<strong>Dopo</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr "<strong>Alias </strong>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
"Dizionario Python che verrà esaminato per fornire valori predefiniti durante "
"la creazione di nuovi record per l'alias."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
msgid "A tag can only be used once per team."
msgstr "Un tag può essere utilizzato una volta per team."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr "Esiste già un tag con lo stesso nome."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "Informazioni sul team"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "Accetta e-mail da"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "Avviso di accesso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "Azione richiesta"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "Attivo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "Attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "Decorazione eccezione attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "Stato attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "Icona tipo di attività"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "Tipi di attività"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
"Awaiting Customer Feedback, etc.).</i>"
msgstr ""
"Adatta la <b>procedura</b> al flusso di lavoro aggiungendo <b>fasi</b> "
"<i>(es. In attesa di riscontro clienti ecc...).</i>"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr ""
"Adatta la procedura al flusso di lavoro e monitora l'avanzamento dei ticket."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Add details about this ticket..."
msgstr "Aggiungi dettagli sul ticket..."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Add your stage and place it at the right step of your workflow by dragging & "
"dropping it."
msgstr ""
"Aggiungi una fase e posizionala nel punto giusto del tuo flusso di lavoro "
"grazie alla funzione trascina e rilascia."

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
msgid "Add/remove followers"
msgstr "Aggiungi/elimina follower"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "Amministratore"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr "Post vendita"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "Alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "Sicurezza contatto alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "Dominio alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr "Nome dominio alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr "E-mail alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "Nome alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr "Stato alias"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr "Stato alias verificato sull'ultimo messaggio ricevuto."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "Modello con alias"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "All"
msgstr "Tutte"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "Tutti i ticket"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr "Tutti gli uterni interni (azienda)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Allow customers to help each other on a forum. Share answers from your "
"tickets directly."
msgstr ""
"Permetti ai clienti di aiutarsi a vicenda sul forum. Condividi le risposte "
"direttamente dai ticket."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr "Consente ai clienti di chiudere i loro ticket"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr "Archivia fasi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "In archivio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr "Continuare veramente?"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr "Sei sicuro di voler eliminare queste fasi?"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid ""
"Assign tickets to the appropriate team members by defining who can work on "
"tickets with certain tags."
msgstr ""
"Assegna ticket ai membri del team adatti indicando chi può lavorare su "
"ticket con tag specifici."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
msgid "Assigned"
msgstr "Assegnata"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "Assegnata a"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Assigned to"
msgstr "Assegnata a"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "Incaricato"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr "Metodo di assegnazione"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid ""
"At this time, there is no preview available to show. The current ticket "
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
"not publicly available, or there is no customer associated with the ticket."
msgstr ""
"In questo momento, non è disponibile nessuna anteprima cliente da mostrare. "
"Il cliente non può accedere al ticket attuale in quanto appartiene al team "
"helpdesk che non è disponibile pubblicamente o non c'è nessun cliente "
"associato al ticket."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "Numero allegati"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr "Assegnazione automatica"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr ""
"Automatizza l'assegnazione di nuovi ticket alle persone giuste e assicurati "
"che tutti i ticket vengano presi in carico"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr "Assegnazione automatica"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr "Chiusura automatica"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr "Media ore di risposta"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Average Rating"
msgstr "Valutazione Media"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr "Valutazione media (%)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Average Rating for the Past 7 Days"
msgstr "Valutazione media dei 7 giorni scorsi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Happy"
msgstr "Valutazione media: felice"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Neutral"
msgstr "Valutazione media: neutra"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Unhappy"
msgstr "Valutazione media: non felice"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Average rating daily target"
msgstr "Valutazione media obiettivo giornaliero"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr "Valutazione media ultimi 7 giorni"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Last 7 days"
msgstr "Media ultimi 7 giorni"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Open Hours"
msgstr "Media ore di apertura"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr "Fattura il tempo trascorso sui tuoi ticket ai tuoi clienti"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Blocked"
msgstr "Bloccata"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "CRM"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "Campagna"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Cancelled"
msgstr "Annullata"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "Risposte predefinite"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr ""
"Centralizza, gestisci, condividi e fai crescere la tua biblioteca di "
"conoscenze. Consenti ai clienti di cercare i tuoi articoli nel centro di "
"assistenza per ottenere risposte."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "Canali"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Click to Set Your Daily Rating Target"
msgstr "Fai clic per configurare un obiettivo di valutazione giornaliero"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
msgid "Click to set"
msgstr "Clic per impostare"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "Chiudi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr "Chiudi ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
msgid "Close date"
msgstr "Data chiusura"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr "Chiudere i ticket inattivi automaticamente"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr "Chiudi segnalazione"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed"
msgstr "Chiusa"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed On"
msgstr "Chiuso il"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Closed Tickets"
msgstr "Ticket chiusi"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "Analisi ticket chiusi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr "Chiuse dal partner"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Closing Date"
msgstr "Data chiusura"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr "Chiusura dal cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "Colore"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "Indice colore"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "Commento"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "Entità commerciale"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr "Cronologia comunicazioni"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr "Forum community"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "Aziende"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "Azienda"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "Configurazione"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
msgid "Configure Tags Handled by Team Members"
msgstr "Configura tag gestiti dai membri del team"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Configure tags handled by team members"
msgstr "Configura tag gestiti dai membri del team"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "Conferma"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
msgid "Confirmation"
msgstr "Conferma"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "Congratulazioni!"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Contact"
msgstr "Contatto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr "Buoni sconto"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "Data creazione"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_res_partner
msgid "Create a Customer"
msgstr "Crea cliente"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr "Crea ticket"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr "Crea un nuovo modello"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr ""
"Crea team per organizzare i ticket in base alle competenze o all'area "
"geografica e definisci un flusso di lavoro per ogni team."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr "Crea ticket inviando un'email a un alias"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr "Crea ticket per ottenere statistiche."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
msgid "Created by"
msgstr "Creato da"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
msgid "Created on"
msgstr "Data creazione"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "Data creazione"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr "Criteri"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr "Messaggio personalizzato di non recapito"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Customer"
msgstr "Cliente"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
msgid "Customer Care"
msgstr "Servizio clienti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
msgid "Customer Email"
msgstr "E-mail cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "Nome cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr "Telefono cliente"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "URL del portale clienti"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "Valutazioni cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "Clienti"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "Customers will be added to the followers of their tickets."
msgstr "I clienti verranno aggiunti ai seguaci dei loro ticket."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Daily Target"
msgstr "Obiettivo giornaliero"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr ""
"Data e ora nella quale la fase di SLA è stata raggiunta per la prima volta"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Day count since this resource was last updated"
msgstr "Numero di giorni trascorsi dall'ultimo aggiornamento della risorsa"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr ""
"Giorni per raggiungere la fase dello SLA, senza tenere conto del calendario "
"lavorativo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Days Rotting"
msgstr "Giorni di inattività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Days to rot"
msgstr "Giorni prima dell’inattività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "Scadenza"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "Deadline reached"
msgstr "Scadenza raggiunta"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "Valori predefiniti"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "Elimina"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Delete Stage"
msgstr "Elimina fase"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
msgid "Delivery Status"
msgstr "Stato consegna"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr "Descrivi il tuo team a colleghi e clienti..."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "Descrizione"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "Descrizione della politica..."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "Riepilogo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "Abbandona"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
msgid "Dispatch tickets based on tags"
msgstr "Dividi i ticket in base ai tag"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
msgid "Display Name"
msgstr "Nome visualizzato"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
msgid "Do not have access, skip this data for user's digest email"
msgstr ""
"Accesso non consentito, saltare questi dati nell'e-mail di riepilogo "
"dell'utente"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr "Ogni utente ha lo stesso numero di ticket aperti"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr "Ad ogni utente viene assegnato lo stesso numero di ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "Alias e-mail"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "Modello e-mail"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this "
"stage.\n"
"By default, the email will be sent from the email alias of the helpdesk "
"team.\n"
"Otherwise it will be sent from the company's email address, or from the "
"catchall (as defined in the System Parameters)."
msgstr ""
"E-mail inviata automaticamente al cliente quando il ticket raggiunge questa "
"fase.\n"
"Per impostazione predefinita, l'-email verrà inviata da alias di posta "
"elettronica del team di assistenza.\n"
"In caso contrario, verrà inviata dall'indirizzo e-mail dell'azienda o dalla "
"catchall (come definito nei Parametri del sistema)."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "E-mail in cc"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
msgstr "Dominio e-mail ad es. \"example.com\" in \"odoo@example.com\""

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr "Le e-mail inviate a"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr ""
"Le e-mail inviate a un alias della squadra di assistenza clienti generano "
"ticket nel flusso."

#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr "Abilita la funzione \"valutazioni cliente\" per il team di supporto"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr ""
"Inserisci l'<b>oggetto</b> del ticket <br/><i>(es. Problema con "
"l'installazione, ordine errato ecc...).</i>"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr "Ore di lavoro superate"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr "Fasi escluse"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "Informazioni aggiuntive"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "Non raggiunto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "Politica di SLA non raggiunto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr "Ticket SLA fallito"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Failed Tickets"
msgstr "Ticket non risolti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr "Assistenza sul campo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr "Data prima assegnazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr "Data prima assegnazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
msgid "Folded"
msgstr "Minimizzato"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr "Segui tutti i ticket del team"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr "Segui tutti i ticket di assistenza"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "Seguiti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "Seguito da"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "Seguito da (partner)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "Icona Font Awesome es. fa-tasks"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "Attività future"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors, and engage them with scripted "
"chatbot conversations. Create and search tickets from your conversations."
msgstr ""
"Entra in contatto con i visitatori del tuo sito web e coinvolgili con le "
"converazioni del chatbot. Crea e cerca ticket dalle conversazioni."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr ""
"Ottieni statistiche sui tuoi ticket e sul tempo necessario per "
"l'assegnazione e la risoluzione."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr "Ottieni ticket attraverso un modulo online"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
msgid "Gift Cards"
msgstr "Carte regalo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr "Garantisci sconti, prodotti o spedizione gratuiti"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr ""
"Aggiungendo i dipendenti come seguaci garantirai loro l'accesso al team "
"helpdesk e ai ticket. I dipendenti avranno automaticamente accesso ai ticket "
"che gli sono stati assegnati."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as "
"followers. Customers automatically get access to their tickets in their "
"portal."
msgstr ""
"Aggiungendo gli utenti del portale come seguaci garantirai loro l'accesso al "
"team helpdesk e ai ticket. I clienti avranno automaticamente accesso ai "
"propri ticket nel portale."

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "Verde"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr "Etichetta kanban - Verde"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr "Grigio"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr "Etichetta kanban - Grigio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "Soddisfatto"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr "Soddisfatto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr "Contiene messaggio"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr "SLA raggiunto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr "SLA raggiunto in ritardo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "Hello"
msgstr "Ciao"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "Centro assistenza"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "Assistenza clienti"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr "Panoramica assistenza clienti"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "Politiche SLA assistenza clienti"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr "Fase assistenza"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr "Procedura guidata eliminazione fase progetto"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
msgid "Helpdesk Tag Assignment"
msgstr "Assegnazione tag helpdesk"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr "Etichette assistenza"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "Team assistenza clienti"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr "Ricerca team Helpdesk"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "Gruppi helpdesk"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "Ticket assistenza clienti"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr "Ticket dell'helpdesk: Chiudi automaticamente i ticket"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "Ticket assistenza clienti"

#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr "Helpdesk: ticket chiuso"

#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr "Helpdesk: richiesta valutazione ticket"

#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr "Helpdesk: ticket ricevuto"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "High Priority"
msgstr "Priorità alta"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "Priorità alta"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Highlight tickets that haven't been updated for this many days."
msgstr ""
"Evidenzia i ticket che non sono stati aggiornati per questo numero di giorni."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "Cronologia"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr "Ore di apertura"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr "Ore per prima risposta"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"
msgstr ""
"ID del record principale contenente l’alias (esempio: progetto che contiene "
"l’alias di creazione del lavoro)"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
msgid "IT Support (Auto Assignment by Tags)"
msgstr "Supporto IT (autoassegnazione per tag)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "Icona"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "Icona per indicare un'attività eccezione."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr "Se selezionata, nuovi messaggi richiedono attenzione."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "Se selezionata, alcuni messaggi presentano un errore di consegna."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr ""
"Se impostato, il contenuto verrà inviato automaticamente, al posto del "
"messaggio predefinito, agli utenti non autorizzati."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "In Progress"
msgstr "In corso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr "Fasi"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
msgid "In progress"
msgstr "In corso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr "Periodo inattivo (giorni)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr "Utenti interni invitati (privato)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr "Utenti del portale invitati e tutti gli utenti interni (pubblico)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
msgid "Is Follower"
msgstr "Sta seguendo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr "Emetti note di credito"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr "JSON che associa gli ID di un campo molti a uno ai secondi trascorsi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "Descrizione kanban bloccato"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "Descrizione kanban in corso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "Stato kanban"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr "Etichetta per stato kanban"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "Descrizione kanban pronto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "Knowledge"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "Ultimi 3 mesi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 30 Days"
msgstr "Ultimi 30 giorni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "Ultimi 30 giorni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 365 Days"
msgstr "Ultimi 365 giorni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 7 Days"
msgstr "Ultimi 7 giorni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "Ultimi 7 giorni"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
msgid "Last Stage Update"
msgstr "Ultimo aggiornamento fase"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
msgid "Last Updated by"
msgstr "Ultimo aggiornamento di"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
msgid "Last Updated on"
msgstr "Ultimo aggiornamento il"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "Attività in ritardo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr "Ultime valutazioni"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's create your first <b>ticket</b>."
msgstr "Creiamo il primo <b>ticket</b>."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr ""
"Ritorniamo alla <b>vista kanban</b> per avere una panoramica sui prossimi "
"ticket."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's view your <b>team's tickets</b>."
msgstr "Visualizziamo i <b>biglietti della tua squadra</b>."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "Chat dal vivo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr "Rilevamento dell'arrivo di una parte locale"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr "Priorità bassa"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "Priorità bassa"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr ""
"Assicurati che i ticket siano gestiti in modo tempestivo utilizzando le "
"politiche di SLA.<br>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr "Fai in modo che i biglietti siano gestiti in tempo"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr ""
"Assicurati che i ticket siano gestiti in tempo utilizzando le politiche di "
"SLA.<br>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr ""
"Numero massimo di ore lavorative da dedicare ad un ticket affinché raggiunga "
"la fase target, iniziando dalla data in cui è stato creato."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr ""
"Misura la soddisfazione dei clienti inviando richieste di valutazione quando "
"i ticket vengono chiusi."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "Mezzo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr "Priorità media"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr "Priorità media"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "Menù"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "Messaggio"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "Errore di consegna messaggio"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "Messaggi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "Priorità minima"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr "Fase minima che deve raggiungere un ticket per soddisfare questo SLA."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "Modulo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr "Muovi verso fase"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "My Activities"
msgstr "Le mie attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "Scadenza mie attività"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr "Le mie scadenze"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "My Performance"
msgstr "Il mio rendimento"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "My Tickets"
msgstr "I miei ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "Nome"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Neutral"
msgstr "Neutrale"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr "Indifferente"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
msgid "New"
msgstr "Nuova"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr ""
"I nuovi ticket verranno assegnati automaticamente ai membri del team "
"disponibili, in base all'orario di lavoro e ferie."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Newest"
msgstr "Più recenti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr "Prossimo evento del calendario delle attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "Scadenza prossima attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "Riepilogo prossima attività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "Tipologia prossima attività"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "No Customer"
msgstr "Nessun cliente"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr "Nessuna politica SLA trovata. Creane una!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr "Nessun tipo di attività trovato. Creane uno!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr "Ancora nessun dato"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid "No stages found. Let's create one!"
msgstr "Nessuna fase trovata. Creane una!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr "Nessuna etichetta trovata. Creane una!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid "No tags or team members found. Let's create them!"
msgstr "Nessun tag o membro del team trovato. Creiamoli ora!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr "Nessun team trovato"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr "Nessun team trovato. Creane uno!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr "Nessun ticket trovato"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr "Nessun ticket trovato. Creane uno!"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "None"
msgstr "Nessuna"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "Numero di azioni"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLAs Failed"
msgstr "Numero di SLA non raggiunti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr "Numero di ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "Numero di errori"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr "Numero di messaggi che richiedono un'azione"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "Numero di messaggi con errore di consegna"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr "Numero di ticket aperti con almeno uno SLA non riuscito."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr "Numero di altri ticket aperti dello stesso partner"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr "Numero di altri ticket dello stesso partner"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr "Numero di ticket chiusi negli ultimi 7 giorni."

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr "In attesa"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "In corso"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Open"
msgstr "Aperta"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Open Tickets"
msgstr "Ticket aperti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "Tempo di apertura (ore)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Open the ticket."
msgstr "Apri ticket."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr ""
"ID opzionale di una discussione (record) alla quale vengono allegati tutti i "
"messaggi in arrivo, non solo le risposte. Se impostato, viene disabilitata "
"in modo completo la creazione di nuovi record."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr "Le nostre valutazioni"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr "Panoramica"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "Modello principale"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "ID discussione record principale"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not "
"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"Modello principale contenente l'alias. Il modello che contiene il "
"riferimento alias non è necessariamente quello fornito da alias_model_id "
"(esempio: progetto (parent_model) e lavoro (model))"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr "Ticket dei partner"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets "
"they are following. This access can be modified on each ticket individually "
"by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access "
"this team and its tickets, even if they are not explicitely part of the "
"followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its "
"tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access "
"the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can "
"be modified on each ticket individually by adding or removing the portal "
"user as follower."
msgstr ""
"Persone per le quali sarà visibile il team di assistenza e i relativi "
"ticket.\n"
"\n"
"-Utenti interni invitati: gli utenti interni posso accedere al team e ai "
"ticket che stanno seguendo. L'accesso può essere modificato singolarmente "
"per ciascun ticket, aggiungendo o rimuovendo l'utente da chi sta seguendo.\n"
"Un utente con diritti di accesso Assistenza clienti → Amministratore può "
"tuttavia accedere al team e ai ticket corrispondenti anche se non fa "
"esplicitamente parte di chi sta seguendo.\n"
"\n"
"- Tutti gli utenti interni: tutti gli utenti interni possono accedere al "
"team e a tutti i ticket corrispondenti senza distinzione.\n"
"\n"
"- Utenti portale invitati e tutti gli utenti interni: tutti gli utenti "
"interni possono accedere al team e a tutti i ticket corrispondenti senza "
"distinzione.\n"
"Gli utenti del portale possono accedere solo ai ticket che stanno seguendo. "
"L'accesso può essere modificato singolarmente su ciascun ticket, aggiungendo "
"o rimuovendo l'utente da chi sta seguendo."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr "Persone a cui il team e i relativi ticket saranno visibili"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr "Percentuale di valutazioni positive"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr "Percentuale di ticket che sono stati chiusi senza fallire SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over "
"the total number of tickets closed within the past 7 days."
msgstr ""
"Percentuale dei ticket i cui SLA sono stati raggiunti con successo e in "
"tempo rispetto al numero totale di ticket chiusi negli ultimi 7 giorni."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "Rendimento"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "Analisi rendimento"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr ""
"Periodo di inattività dopo il quale i ticket saranno chiusi automaticamente."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "Telefono"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr "Pianifica interventi in loco"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a number."
msgstr "Inserire un numero."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a percentage below 100."
msgstr "Inserire una percentuale inferiore a 100."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a positive value."
msgstr "Inserire un valore positivo."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a value less than or equal to 5."
msgstr "Inserisci un valore inferiore o uguale a 5."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following "
"channels\n"
msgstr ""
"Politica di pubblicazione messaggi su documenti usando il gateway di posta.\n"
"- tutti: tutti possono pubblicare\n"
"- partner: solo partner autenticati\n"
"- chi sta seguendo: solo chi segue il documento collegato o gli iscritti ai "
"relativi canali\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "URL di accesso al portale"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_portal_share
msgid "Portal Sharing"
msgstr "Condivisione portale"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr ""
"Gli utenti portale verranno rimossi da chi sta seguendo il team e i ticket "
"corrispondenti."

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Preview"
msgstr "Anteprima"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "Priorità"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "Proprietà"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_rating_rating
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "Valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
msgid "Rating (1-5)"
msgstr "Valutazione (1-5)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr "Testo media valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr "Ultimo riscontro valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr "Immagine ultima valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "Valore ultima valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr "Valutazione soddisfazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr "Testo valutazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "Numero valutazioni"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "Valutazioni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "Fase da raggiungere"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "Raggiunto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr "Data raggiunta"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Ready"
msgstr "Pronta"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in "
"this team"
msgstr ""
"Ricevi notifiche ogni volta che i ticket vengono creati, valutati o discussi "
"nel team"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "ID record discussione"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "Rosso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr "Etichetta kanban - Rosso"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr "Stato rimborso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "Rimborsi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Reimburse customers with a voucher code for future purchases"
msgstr "Rimborsa i clienti con un codice voucher per i prossimi acquisti"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "Riparazione"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr "Stato riparazione"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "Riparazioni"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
msgid "Replacements"
msgstr "Sostituzioni"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr "Riportato il"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "Resoconti"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "Utente responsabile"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "Ripristina"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr "Stato reso"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr "Reso di prodotti difettosi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "Resi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Rotting"
msgstr "Inattività"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr "SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr "Scadenza SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "SLA non raggiunto"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "Politiche SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr ""
"Politiche SLA che vengono applicate automaticamente ai ticket inviati dal "
"cliente."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "Politica SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "Descrizione politica SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr "Fase SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
msgid "SLA Status"
msgstr "Stato SLA"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr "Analisi stato SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr "Stato SLA non raggiunto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr "Successo stato SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr "SLA con successo"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "SLA Success Rate"
msgstr "Tasso di successo SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr "SLA in corso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr "SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "Errore di consegna SMS"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Sample"
msgstr "Campione"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Save this ticket and the modifications you've made to it."
msgstr "Salvare questo ticket e le modifiche apportate"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Schedule your <b>activity</b>."
msgstr "Programma l'<b>attività</b>."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "Ricerca politiche SLA"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Assigned to"
msgstr "Cerca in assegnato a"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Customer"
msgstr "Ricerca nei clienti"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Helpdesk Team"
msgstr "Cerca nel team helpdesk"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Stage"
msgstr "Ricerca nelle fasi"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search%(left)s Tickets%(right)s"
msgstr "Ricerca%(left)s ticket%(right)s"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "Token di sicurezza"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Select the <b>customer</b> of your ticket."
msgstr "Seleziona il <b>cliente</b> del tuo ticket."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "Servizio fai da te"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "Invia e-mail"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr "Invia prodotti rotti per la riparazione"

#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""
"Invia ai clienti un'e-mail di conferma per avvisarli del fatto che il loro "
"ticket è stato ricevuto ed è in fase di revisione dal parte del team di "
"supporto. Invia automaticamente un'e-mail ai clienti quando un ticket "
"raggiunge una fase specifica in un team di supporto configurando il modello "
"per la fase specifica."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send customers a replacement for a lost, damaged, or returned item"
msgstr ""
"Invia ai clienti un prodotto sostitutivo per un articolo perso, danneggiato "
"o reso"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "Servizio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr "Configura un modello e-mail per le fasi"

#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr ""
"Configura questo modello in una fase del progetto per automatizzare le e-"
"mail quando un lavoro raggiunge una fase specifica"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "Impostazioni"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
msgid "Share Ticket"
msgstr "Condividi ticket"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to "
"their questions."
msgstr ""
"Condividi presentazioni e video e organizzali in corsi. Consenti ai clienti "
"di cercare i corsi dell'e-learning nel centro di assistenza per avere "
"risposte."

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr "Visualizza valutazioni clienti"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "Mostrare politiche SLA"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records whose next activity date is past"
msgstr "Mostra tutti i record con data prossima azione nel passato"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr "SLA"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr "Risolta"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "Origine"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Stage"
msgstr "Fase"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "Cambio di fase"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "Ricerca fase"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "Fasi"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr "Fasi da eliminare"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr ""
"Fasi che vengono utilizzate dalla squadra. I relativi ticket potranno essere "
"presenti solo in queste fasi."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "Stato"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"Stato basato sulle attività\n"
"In ritardo: scadenza già superata\n"
"Oggi: attività in data odierna\n"
"Pianificato: attività future."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr "Durata stato"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
msgid "Subject"
msgstr "Oggetto"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "Tasso di successo"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "Analisi tasso di successo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr "Politica di SLA con successo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
msgid "Tag"
msgstr "Etichetta"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "Etichette"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr "Le etichette sono perfette per organizzare i ticket."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "Obiettivo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
msgid "Target Stage"
msgstr "Fase obiettivo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "Team"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
msgid "Team Member"
msgstr "Membro team"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "Membri del team"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
msgid "Team Stages"
msgstr "Fasi team"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "Modelli"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "The customer cannot belong to a different company than the ticket."
msgstr ""
"Il cliente non può appartenere a un'azienda diversa da quella indicata sul "
"ticket."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
"email that does not reply to an existing record will cause the creation of a "
"new record of this model (e.g. a Project Task)"
msgstr ""
"Il modello (tipo di documento Odoo) a cui corrisponde questo alias. Le e-"
"mail in arrivo che non rispondono a un record esistente attivano la "
"creazione di un nuovo record per questo modello (es. lavoro di un progetto)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr ""
"Nome dell’alias e-mail, es. “lavori”, per intercettare le e-mail a "
"<lavori@example.odoo.com>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "The team does not allow ticket closing through portal"
msgstr "La squadra non consente la chiusura dei ticket tramite il portale"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr ""
"Il tempo speso in queste fasi non verrà preso in considerazione per il "
"calcolo dello SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "Al momento nell'account non sono presenti ticket."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "Questo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
msgstr ""
"La politica SLA verrà applicata ai ticket che corrispondono a TUTTI i "
"criteri che seguono:"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts, "
"e.g. Fall_Drive, Christmas_Special"
msgstr ""
"Questo nome aiuta a tenere traccia delle diverse campagne, es. "
"Saldi_autunnali, Sconti_natalizi ecc."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr "Metodo di consegna: es. lettera, e-mail o banner pubblicitario"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr ""
"Origine del link: es. motore di ricerca, altro dominio o nome dell'elenco e-"
"mail"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr "Questo ticket è stato chiuso %s ore dopo la scadenza SLA."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr ""
"Questo ticket è stato chiuso con successo %s ore prima della scadenza SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr ""
"Verranno archiviate le fasi e tutti i ticket che contengono dai seguenti "
"team:"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr ""
"Questi rappresentanao le diverse categorie di cose che devi fare (ad es. "
"\"Chiama\" o \"Invia e-mail\")."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Three stars, maximum score"
msgstr "Tre stelle, punteggio massimo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "Ticket"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "Analisi ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr "Ticket chiuso"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid ""
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
"15 }}"
msgstr ""
"Ticket chiuso - Riferimento {{ object.ticket_ref if object.ticket_ref else "
"15 }}"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
msgid "Ticket Count"
msgstr "Numero ticket"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "Ticket creato"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Ticket Creation Date"
msgstr "Data creazione ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr "Scadenza ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr "ID progressivo ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr "Proprietà ticket"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr "Ticket valutato"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr "Stato SLA ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
msgid "Ticket Tag"
msgstr "Tag ticket"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr "Titolo ticket"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Ticket closed by the customer"
msgstr "Ticket chiuso dal cliente"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "Ticket creato"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Tickets"
msgstr "Ticket"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
msgid "Tickets Analysis"
msgstr "Analisi ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr "Ticket chiusi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "Ricerca ticket"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr "I ticket appartenenti ad una fase ripiegata sono considerati chiusi."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr "Fatturazione a tempo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr "Tempo alla chiusura (ore)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr "Tempo alla prima assegnazione (ore)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "Fogli ore"

#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr "Suggerimento: crea ticket dalle e-mail in arrivo"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
"                Collaborate efficiently by chatting in real-time or via "
"email."
msgstr ""
"Per svolgere al meglio ogni attività, pianifica e sfrutta lo stato dei "
"ticket.<br>\n"
"                Collabora in maniera efficace chattando in tempo reale o "
"comunicando via e-mail."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Today"
msgstr "Oggi"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "Attività odierne"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Today's Average Rating"
msgstr "Valutazione media odierna"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr "Tempo di scambio totale in ore"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr "Traccia &amp; Fattura il Tempo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr "Monitora la soddisfazione cliente sui ticket"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr ""
"Monitora le prestazioni del tuo team, il tasso di successo dei ticket e la "
"velocità con la quale vengono raggiunti gli accordi sul livello dei servizi "
"(SLA)."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr "Track the time spent on tickets"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Two stars, with a maximum of three"
msgstr "Due stelle, con un massimo di tre"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "Tipo di attività eccezione sul record."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
msgid "Unarchive Tickets"
msgstr "Annulla archiviazione ticket"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Unassigned"
msgstr "Non assegnata"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "Ticket non assegnati"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Unhappy"
msgstr "Non felice"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Unhappy face"
msgstr "Faccia non felice"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "Messaggi non letti"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Urgent"
msgstr "Urgente"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Use <b>activities</b> to organize your daily work."
msgstr "Usa le <b>attività</b> per organizzare il lavoro quotidiano."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr "Usa alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr "Utilizza buoni sconto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
msgid "Use Gift Cards"
msgstr "Usa carte regalo"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
"customers. Add new people to the followers' list to make them aware of the "
"progress of this ticket."
msgstr ""
"Usa il registro comunicazioni per <b>inviare e-mail</b> e comunicare in modo "
"efficiente con i clienti. Aggiungi nuove persone all'elenco di chi segue per "
"informarle sull'avanzamento del ticket."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "Utente"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr "Assistenza VIP"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "Visibilità"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr "Visibilità e assegnazione"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr ""
"Vuoi <b>accrescere la soddisfazione dei clienti</b>?<br/><i>Per iniziare fai "
"clic su assistenza clienti.</i>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Want to use the website form? Just adjust your team's visibility to "
"\"Invited portal users and all internal users\" and watch the magic happen!"
msgstr ""
"Vuoi utilizzare il modulo del sito web? Imposta la visibilità del team su "
"\"Utenti del portale invitati e tutti gli utenti interni\" e osserva la "
"magia!"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need "
"our assistance, please close this ticket. Thank you for your collaboration."
msgstr ""
"Speriamo di avere risposto alla tua richiesta in maniera esaustiva. Chiudi "
"il ticket se non hai più bisogno di assistenza. Grazie per la collaborazione."

#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
"provided within 2 working days.<br>\n"
"            Support is mainly provided in English. We can also assist in "
"Spanish, French, and Dutch."
msgstr ""
"Forniamo supporto 24/7, da lunedì a venerdì. Di solito, le risposte ai "
"ticket vengono fornite in 2 giorni lavorativi.<br>\n"
"            Forniamo assistenza maggiormente in lingua inglese ma anche "
"spagnolo, francese e olandese."

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "Sito web"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "Modulo del sito web"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
msgid "Website Messages"
msgstr "Messaggi sito web"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "Cronologia comunicazioni sito web"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr "Entro"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "Orario lavorativo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Assign"
msgstr "Ore di lavoro da assegnare"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Close"
msgstr "Ore di lavoro alla chiusura"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Working Hours until SLA Deadline"
msgstr "Ore lavorative alla scadenza dello SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr ""
"Ore di lavoro superate, per SLA raggiunti, rispetto alla scadenza. Un numero "
"positivo indica che lo SLA è stato raggiunto dopo la scadenza."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr "Ore di lavoro per determinare la scadenza delle politiche SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr ""
"Annullare anche l'archiviazione di tutti i ticket contenuti in queste fasi?"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
msgid "X"
msgstr "X"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr ""
"Non è possibile eliminare fasi che contengono ticket. È possibile "
"archiviarle oppure eliminare i ticket corrispondenti."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr ""
"Non è possibile eliminare fasi che contengono ticket. Elimina prima tutti i "
"loro ticket."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr "Impossibile avere obiettivi negativi"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid ""
"You cannot update the company of this partner because it would lead to "
"inconsistency with some of its tickets."
msgstr ""
"Non è possibile aggiornare l'azienda di questo partner perché ciò "
"comporterebbe un'incongruenza con alcuni dei suoi ticket."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr "Hai completato tutti i ticket nei tempi previsti."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "You have been invited to follow %s"
msgstr "Sei stato invitato a seguire %s"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "You have been invited to follow Ticket Document :"
msgstr "Sei stato invitato a seguire il Documento ticket:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "alias"
msgstr "alias"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "close_date"
msgstr "close_date"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "es. Chiudere i ticket urgenti entro 36 ore"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr "es. Servizio clienti"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. My Company"
msgstr "es. My Company"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr "es. Il prodotto è arrivato danneggiato"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. mycompany.com"
msgstr "ad es. mycompany.com"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "E-learning"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr "generano ticket nel proprio flusso."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr "è stato creato dal ticket:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "ricerca team"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "team_id"
msgstr "team_id"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "tickets"
msgstr "ticket"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "user_id"
msgstr "user_id"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or "
"'Helpdesk' }}: Service Rating Request"
msgstr ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Assistenza "
"clienti' }}: richiesta di valutazione del servizio"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.name }}"
msgstr "{{ object.name }}"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "👤 Unassigned"
msgstr "👤 Non assegnato"

#~ msgid ""
#~ "<div>\n"
#~ "        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
#~ "        We would like to inform you that we have closed your ticket "
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
#~ "        We trust that the services provided have met your expectations "
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
#~ ">\n"
#~ "        However, if you have any further questions or comments, please do "
#~ "not hesitate to reply to this email to re-open your ticket. \n"
#~ "        Our team is always here to help you and we will be happy to "
#~ "assist you with any further concerns you may have.<br/><br/>\n"
#~ "        Thank you for choosing our services and for your cooperation "
#~ "throughout this process. We truly value your business and appreciate the "
#~ "opportunity to serve you.<br/><br/>\n"
#~ "        Kind regards,<br/><br/>\n"
#~ "        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
#~ "Team.\n"
#~ "    </div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "        Gentile <t t-out=\"object.sudo().partner_id.name or 'Madam/"
#~ "Sir'\">signore/a</t>,<br/><br/>\n"
#~ "        vorremmo informarti del fatto che abbiamo chiuso il tuo ticket "
#~ "(riferimento <t t-out=\"object.id or ''\">15</t>). \n"
#~ "        Confidiamo che i servizi forniti abbiano soddisfatto le "
#~ "aspettative e che abbia trovato una soluzione soddisfacente al problema."
#~ "<br/><br/>\n"
#~ "        Tuttavia, in caso di ulteriori domande o commenti non esitare a "
#~ "rispondere a questa e-mail per riaprire il ticket. \n"
#~ "        Il nostro team è sempre pronto ad aiutarti e saremo felici di "
#~ "assisterti in qualsiasi occasione.<br/><br/>\n"
#~ "        Grazie per aver scelto i nostri servizi e per la collaborazione "
#~ "fornita. Apprezziamo molto la tua attività e siamo felici di potervi "
#~ "aiutare con i nostri servizi.<br/><br/>\n"
#~ "        Cordiali saluti,<br/><br/>\n"
#~ "        il team <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</"
#~ "t>.\n"
#~ "    </div>\n"
#~ "        "

#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
#~ msgstr "Ticket chiuso - Riferimento {{ object.id if object.id else 15 }}"

#~ msgid ""
#~ "<div>\n"
#~ "    Dear <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
#~ "    Your request\n"
#~ "    <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
#~ "''\">Table legs are unbalanced</a>\n"
#~ "    </t>\n"
#~ "    has been received and is being reviewed by our <t t-"
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
#~ "    The reference for your ticket is <strong><t t-out=\"object.ticket_ref "
#~ "or ''\">15</t></strong>.<br/><br/>\n"
#~ "\n"
#~ "    To provide any additional information, simply reply to this email.<br/"
#~ "><br/>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Don't hesitate to visit our <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
#~ "You might find the answer to your question.\n"
#~ "        <br/><br/>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Feel free to close your ticket if our help is no longer needed. "
#~ "Thank you for your collaboration.<br/><br/>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.use_website_helpdesk_form\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
#~ "target=\"_blank\">View Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-else=\"\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
#~ "target=\"_blank\">View Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
#~ "\" target=\"_blank\">Close Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
#~ "(object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visit Help Center</a>\n"
#~ "        </t><br/><br/>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Best regards,<br/><br/>\n"
#~ "    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
#~ "</div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "    Gentile <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">signore/a</t>,<br/><br/>\n"
#~ "    la richiesta\n"
#~ "    <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
#~ "''\">Gambe del tavolo non equilibrate</a>\n"
#~ "    </t>\n"
#~ "    è stata ricevuta ed è in fase di revisione da parte del nostro team "
#~ "di <t t-out=\"object.team_id.name or ''\">Supporto VIP</t>.<br/><br/>\n"
#~ "    Il riferimento del ticket è <strong><t t-out=\"object.ticket_ref or "
#~ "''\">15</t></strong>.<br/><br/>\n"
#~ "\n"
#~ "    Per fornire ulteriori informazioni è sufficiente rispondere a questa "
#~ "e-mail.<br/><br/>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Non esitare a visitare il <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Centro assistenza</"
#~ "a>. Potresti trovare le risposte alle tue domande.\n"
#~ "        <br/><br/>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Sentiti libero di chiudere il ticket se il nostro aiuto non è più "
#~ "necessario. Grazie per la collaborazione.<br/><br/>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.use_website_helpdesk_form\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
#~ "target=\"_blank\">Mostra ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-else=\"\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
#~ "target=\"_blank\">Mostra ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
#~ "\" target=\"_blank\">Chiudi ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
#~ "(object.id, object.access_token)\" target=\"_blank\">Chiudi ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visita il centro assistenza</a>\n"
#~ "        </t><br/><br/>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Cordiali saluti,<br/><br/>\n"
#~ "    il team <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>\n"
#~ "</div>\n"
#~ "        "

#~ msgid ""
#~ "<div>\n"
#~ "    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()"
#~ "\"></t>\n"
#~ "    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
#~ "    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
#~ "style=\"width:100%; margin:0;\">\n"
#~ "    <tbody>\n"
#~ "        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
#~ "            <t t-if=\"partner.name\">\n"
#~ "                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
#~ "<br><br>\n"
#~ "            </t>\n"
#~ "            <t t-else=\"\">\n"
#~ "                Hello,<br>\n"
#~ "            </t>\n"
#~ "            Please take a moment to rate our services related to the "
#~ "ticket \"<strong t-out=\"object.name or ''\">Table legs are unbalanced</"
#~ "strong>\"\n"
#~ "            <t t-if=\"object._rating_get_operator().name\">\n"
#~ "                assigned to <strong t-"
#~ "out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>."
#~ "<br><br>\n"
#~ "            </t>\n"
#~ "            <t t-else=\"\">\n"
#~ "                .<br><br>\n"
#~ "            </t>\n"
#~ "        </td></tr>\n"
#~ "        <tr><td style=\"text-align: center;\">\n"
#~ "            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
#~ "summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px "
#~ "0px;\">\n"
#~ "                <tr><td style=\"font-size: 14px;\">\n"
#~ "                    <strong>Tell us how you feel about our services</"
#~ "strong><br>\n"
#~ "                    <span style=\"text-color: #888888\">(click on one of "
#~ "these smileys)</span>\n"
#~ "                </td></tr>\n"
#~ "                <tr><td style=\"font-size: 14px;\">\n"
#~ "                    <table style=\"width:100%;text-align:center;margin-"
#~ "top:2rem;\">\n"
#~ "                        <tr>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "5\">\n"
#~ "                                    <img alt=\"Satisfied\" src=\"/rating/"
#~ "static/src/img/rating_5.png\" title=\"Satisfied\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "3\">\n"
#~ "                                    <img alt=\"Okay\" src=\"/rating/"
#~ "static/src/img/rating_3.png\" title=\"Okay\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "1\">\n"
#~ "                                    <img alt=\"Dissatisfied\" src=\"/"
#~ "rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                        </tr>\n"
#~ "                    </table>\n"
#~ "                </td></tr>\n"
#~ "            </table>\n"
#~ "        </td></tr>\n"
#~ "        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
#~ "            We appreciate your feedback. It helps us improve "
#~ "continuously.\n"
#~ "            <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: "
#~ "12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
#~ "because your ticket has been moved to the stage <b t-"
#~ "out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
#~ "        </td></tr>\n"
#~ "    </tbody>\n"
#~ "    </table>\n"
#~ "</div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()"
#~ "\"></t>\n"
#~ "    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"></t>\n"
#~ "    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
#~ "style=\"width:100%; margin:0;\">\n"
#~ "    <tbody>\n"
#~ "        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
#~ "            <t t-if=\"partner.name\">\n"
#~ "                Ciao <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
#~ "<br><br>\n"
#~ "            </t>\n"
#~ "            <t t-else=\"\">\n"
#~ "                Ciao,<br>\n"
#~ "            </t>\n"
#~ "            ti chiediamo di spendere qualche minuto per valutare i "
#~ "servizi relativi al ticket \"<strong t-out=\"object.name or ''\">gambe "
#~ "del tavolo non equilibrate</strong>\"\n"
#~ "            <t t-if=\"object._rating_get_operator().name\">\n"
#~ "                assegnato a <strong t-"
#~ "out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>."
#~ "<br><br>\n"
#~ "            </t>\n"
#~ "            <t t-else=\"\">\n"
#~ "                .<br><br>\n"
#~ "            </t>\n"
#~ "        </td></tr>\n"
#~ "        <tr><td style=\"text-align: center;\">\n"
#~ "            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
#~ "summary=\"o_mail_notification\" style=\"width:100%; margin: 32px 0px 32px "
#~ "0px;\">\n"
#~ "                <tr><td style=\"font-size: 14px;\">\n"
#~ "                    <strong>Esprimi la tua opinione sui nostri servizi</"
#~ "strong><br>\n"
#~ "                    <span style=\"text-color: #888888\">(fai clic su uno "
#~ "degli emoticon)</span>\n"
#~ "                </td></tr>\n"
#~ "                <tr><td style=\"font-size: 14px;\">\n"
#~ "                    <table style=\"width:100%;text-align:center;margin-"
#~ "top:2rem;\">\n"
#~ "                        <tr>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "5\">\n"
#~ "                                    <img alt=\"Satisfied\" src=\"/rating/"
#~ "static/src/img/rating_5.png\" title=\"Satisfied\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "3\">\n"
#~ "                                    <img alt=\"Okay\" src=\"/rating/"
#~ "static/src/img/rating_3.png\" title=\"Okay\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                            <td>\n"
#~ "                                <a t-attf-href=\"/rate/{{ access_token }}/"
#~ "1\">\n"
#~ "                                    <img alt=\"Dissatisfied\" src=\"/"
#~ "rating/static/src/img/rating_1.png\" title=\"Dissatisfied\">\n"
#~ "                                </a>\n"
#~ "                            </td>\n"
#~ "                        </tr>\n"
#~ "                    </table>\n"
#~ "                </td></tr>\n"
#~ "            </table>\n"
#~ "        </td></tr>\n"
#~ "        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
#~ "            Apprezziamo il tuo feedback che ci aiuterò a migliorare.\n"
#~ "            <br><br><span style=\"margin: 0px 0px 0px 0px; font-size: "
#~ "12px; opacity: 0.5; color: #454748;\">Il sondaggio clienti è stato "
#~ "inviato perché il tuo ticket è passato allo stadio <b t-"
#~ "out=\"object.stage_id.name or ''\">in corso</b>.</span>\n"
#~ "        </td></tr>\n"
#~ "    </tbody>\n"
#~ "    </table>\n"
#~ "</div>\n"
#~ "        "

#~ msgid ""
#~ "<div>\n"
#~ "    Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
#~ "Sir</t>,<br><br>\n"
#~ "    This automatic message informs you that we have closed your ticket "
#~ "(reference <t t-out=\"object.id or ''\">15</t>).\n"
#~ "    We hope that the services provided have met your expectations.\n"
#~ "    If you have any more questions or comments, don't hesitate to reply "
#~ "to this e-mail to re-open your ticket.<br><br>\n"
#~ "    Thank you for your cooperation.<br>\n"
#~ "    Kind regards,<br><br>\n"
#~ "    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
#~ "</div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "    Ciao <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
#~ "Sir</t>,<br><br>\n"
#~ "    questo messaggio automatico è per informarti che il tuo ticket è "
#~ "stato chiuso (riferimento <t t-out=\"object.id or ''\">15</t>).\n"
#~ "    Speriamo che i servizi forniti abbiano soddisfatto le tue "
#~ "aspettative.\n"
#~ "    Se hai domande o commenti, non esitare a rispondere all'e-mail oppure "
#~ "a riaprire il ticket.<br><br>\n"
#~ "    Grazie per la collaborazione.<br>\n"
#~ "    Saluti,<br><br>\n"
#~ "    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
#~ "</div>\n"
#~ "        "

#~ msgid ""
#~ "<div>\n"
#~ "    Dear <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
#~ "    Your request\n"
#~ "    <t t-if=\"object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"/my/ticket/{{ object.id }}/"
#~ "{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are "
#~ "unbalanced</a>\n"
#~ "    </t>\n"
#~ "    has been received and is being reviewed by our <t t-"
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
#~ "    The reference for your ticket is <strong><t t-out=\"object.id or "
#~ "''\">15</t></strong>.<br><br>\n"
#~ "\n"
#~ "    To provide any additional information, simply reply to this email."
#~ "<br><br>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Don't hesitate to visit our <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
#~ "You might find the answer to your question.\n"
#~ "        <br><br>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Feel free to close your ticket if our help is no longer needed. "
#~ "Thank you for your collaboration.<br><br>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; "
#~ "text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" "
#~ "t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
#~ "        <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
#~ "size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
#~ "object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
#~ "size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visit Help Center</a>\n"
#~ "        </t><br><br>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Best regards,<br><br>\n"
#~ "    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
#~ "</div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "    Gentile <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">signore/a</t>,<br><br>\n"
#~ "    la tua richiesta\n"
#~ "    <t t-if=\"object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"/my/ticket/{{ object.id }}/"
#~ "{{ object.access_token }}\" t-out=\"object.name or ''\">gambe del tavolo "
#~ "non equilibrate</a>\n"
#~ "    </t>\n"
#~ "    è stata ricevuta ed è in fase di revisione da parte del nostro team "
#~ "di <t t-out=\"object.team_id.name or ''\">Supporto VIP</t>.<br><br>\n"
#~ "    Il riferimento del ticket è <strong><t t-out=\"object.id or ''\">15</"
#~ "t></strong>.<br><br>\n"
#~ "\n"
#~ "    Per fornire ulteriori informazioni è sufficiente rispondere a questa "
#~ "e-mail.<br><br>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Non esitare a visitare il <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Centro Assistenza</"
#~ "a>. Potresti trovare le risposte alle tue domande.\n"
#~ "        <br><br>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Senti liberi di chiudere il vostro ticket se il nostro aiuto non "
#~ "è più necessario. Grazie per la collaborazione.<br><br>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; "
#~ "text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" "
#~ "t-att-href=\"object.get_portal_url()\" target=\"_blank\">Mostra ticket</"
#~ "a>\n"
#~ "        <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
#~ "size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
#~ "object.access_token)\" target=\"_blank\">Chiudi ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
#~ "size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visita il centro di assistenza</a>\n"
#~ "        </t><br><br>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Cordiali saluti,<br><br>\n"
#~ "    Team<t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t>\n"
#~ "</div>\n"
#~ "        "

#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
#~ msgstr "<strong class=\"col-lg-2\">Gestito da</strong>"

#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
#~ msgstr "<strong class=\"col-lg-2\">Riportata il</strong>"

#~ msgid "<strong>Assigned to</strong>"
#~ msgstr "<strong>Assegnato a</strong>"

#~ msgid "<strong>Customer</strong>"
#~ msgstr "<strong>Cliente</strong>"

#~ msgid "<strong>Message and communication history</strong>"
#~ msgstr "<strong>Cronologia messaggi e comunicazioni</strong>"

#~ msgid ""
#~ "Add a description to help your coworkers understand the meaning and "
#~ "purpose of the stage."
#~ msgstr ""
#~ "Aggiungi una descrizione per aiutare i tuoi colleghi a capire il "
#~ "significato e lo scopo della tappa."

#~ msgid "Add a description..."
#~ msgstr "Aggiungi una descrizione..."

#~ msgid "Alias domain"
#~ msgstr "Dominio alias"

#~ msgid "Alias email"
#~ msgstr "Alias e-mail"

#~ msgid "Assign the ticket to a <b>member of your team</b>."
#~ msgstr "Assegna il ticket a un <b>membro del tuo team</b>."

#~ msgid ""
#~ "At each stage, employees can block tickets or mark them as ready for the "
#~ "next step.\n"
#~ "                                You can customize the meaning of each "
#~ "state."
#~ msgstr ""
#~ "In ogni fase, i dipendenti possono bloccare i ticket o segnarli come "
#~ "pronti per la fase successiva.\n"
#~ "È possibile personalizzare il significato di ogni stato."

#~ msgid "Average"
#~ msgstr "Medio"

#~ msgid "Bad"
#~ msgstr "Negativo"

#~ msgid "Canceled"
#~ msgstr "Annullata"

#~ msgid "Created On"
#~ msgstr "Data creazione"

#~ msgid "Current stage of this ticket"
#~ msgstr "Fase attuale del ticket"

#~ msgid "Dashboard"
#~ msgstr "Bacheca"

#~ msgid "Dissatisfied"
#~ msgstr "Insoddisfatto"

#~ msgid "Documentation"
#~ msgstr "Documentazione"

#~ msgid "Domain User"
#~ msgstr "Utente dominio"

#~ msgid "Edit"
#~ msgstr "Modifica"

#~ msgid "Enable eLearning"
#~ msgstr "Attivare eLearning"

#~ msgid "Folded in Kanban"
#~ msgstr "Minimizzata nel kanban"

#~ msgid "Followed Teams"
#~ msgstr "Squadre seguite"

#~ msgid "Grant discounts or free products"
#~ msgstr "Concedi sconti o prodotti gratuiti"

#~ msgid "Group By"
#~ msgstr "Raggruppa per"

#~ msgid "Handle Ticket"
#~ msgstr "Gestire ticket"

#~ msgid "Has External Mail Server"
#~ msgstr "Ha un server e-mail esterno"

#~ msgid "Helpdesk Ticket Type"
#~ msgstr "Tipo di ticket assistenza"

#~ msgid "Hours to Assign"
#~ msgstr "Ore da assegnare"

#~ msgid "In"
#~ msgstr "Tra"

#~ msgid "In #{kanban_getcolorname(record.color.raw_value)}"
#~ msgstr "In #{kanban_getcolorname(record.color.raw_value)}"

#~ msgid "Issue"
#~ msgstr "Problema"

#~ msgid "Let your customers answer each other's questions on a forum"
#~ msgstr ""
#~ "Permetti ai tuoi clienti di rispondere alle domande degli altri in un "
#~ "forum"

#~ msgid "My Teams"
#~ msgstr "Le mie squadre"

#~ msgid "No types found. Let's create one!"
#~ msgstr "Nessun tipo trovato. Creane uno!"

#~ msgid "Number of messages which requires an action"
#~ msgstr "Numero di messaggi che richiedono un'azione"

#~ msgid "Okay"
#~ msgstr "OK"

#~ msgid "Our Customer Satisfaction"
#~ msgstr "Soddisfazione dei nostri clienti"

#~ msgid "Owner"
#~ msgstr "Proprietario"

#~ msgid "Partner Email will Update"
#~ msgstr "L'e-mail del partner si aggiornerà"

#~ msgid "Partner Phone will Update"
#~ msgstr "Il telefono del partner si aggiornerà"

#~ msgid "Publish this team's ratings on your website"
#~ msgstr "Pubblicare le valutazioni di questo team sul tuo sito web"

#~ msgid "Question"
#~ msgstr "Domanda"

#~ msgid "Rating (/5)"
#~ msgstr "Valutazione (/5)"

#~ msgid "Reference"
#~ msgstr "Riferimento"

#~ msgid "Refund Posted"
#~ msgstr "Rimborso inviato"

#~ msgid "SLA Reached Date"
#~ msgstr "Data raggiunta SLA"

#~ msgid "Sad face"
#~ msgstr "Non soddisfatto"

#~ msgid "Satisfied"
#~ msgstr "Soddisfatto"

#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
#~ msgstr "Ricerca <span class=\"nolabel\"> (nel contenuto)</span>"

#~ msgid "Search in Messages"
#~ msgstr "Ricerca messaggi"

#~ msgid "Search in Reference"
#~ msgstr "Ricerca nei riferimenti"

#~ msgid "Sequence"
#~ msgstr "Sequenza"

#~ msgid "Share"
#~ msgstr "Condividi"

#~ msgid "Show all records which has next action date is before today"
#~ msgstr "Mostra tutti i record con data prossima azione precedente a oggi"

#~ msgid "Stages Active"
#~ msgstr "Fasi attive"

#~ msgid "Target Customer Rating"
#~ msgstr "Valutazione cliente obiettivo"

#~ msgid "Target Success Rate"
#~ msgstr "Tasso di successo obiettivo"

#~ msgid "Target Tickets to Close"
#~ msgstr "Segnalazioni obiettivo da chiudere"

#~ msgid "Task in progress. Click to block or set as done."
#~ msgstr "Lavoro in corso. Fare clic per bloccarlo o impostarlo a completato."

#~ msgid "Task is blocked. Click to unblock or set as done."
#~ msgstr ""
#~ "Lavoro bloccato. Fare clic per sbloccarlo o impostarlo a completato."

#~ msgid "Team Search"
#~ msgstr "Ricerca di team"

#~ msgid "Team Visibility"
#~ msgstr "Visibilità team"

#~ msgid "Teams"
#~ msgstr "Gruppi"

#~ msgid ""
#~ "The owner of records created upon receiving emails on this alias. If this "
#~ "field is not set the system will attempt to find the right owner based on "
#~ "the sender (From) address, or will use the Administrator account if no "
#~ "system user is found for that address."
#~ msgstr ""
#~ "Proprietario dei record creati al ricevimento di e-mail per questo alias. "
#~ "Se questo campo non è impostato, il sistema proverà a cercare il "
#~ "proprietario in base al mittente (campo \"Da\"). Se all'indirizzo non è "
#~ "associato alcun utente di sistema verrà usato l'account amministratore."

#~ msgid "There are no ratings yet."
#~ msgstr "Ancora nessuna valutazione."

#~ msgid "This step is done. Click to block or set in progress."
#~ msgstr ""
#~ "Stadio completato. Fare clic per bloccarlo o impostarlo a «In corso»."

#~ msgid "Ticket Create Date"
#~ msgstr "Data creazione segnalazione"

#~ msgid "Ticket Stage"
#~ msgstr "Fase segnalazione"

#~ msgid "Ticket Stage Changed"
#~ msgstr "Cambio di fase segnalazione"

#~ msgid "Ticket Type"
#~ msgstr "Tipo di ticket"

#~ msgid "Twitter"
#~ msgstr "Twitter"

#~ msgid "Type"
#~ msgstr "Tipologia"

#~ msgid "Types"
#~ msgstr "Tipi"

#~ msgid "Types are perfect for categorizing your tickets."
#~ msgstr "I tipi sono perfetti per categorizzare i tuoi ticket."

#~ msgid "Use Credit Notes"
#~ msgstr "Usa note di credito"

#~ msgid "Use Repairs"
#~ msgstr "Utilizza riparazioni"

#~ msgid "Use Returns"
#~ msgstr "Utilizza resi"

#~ msgid "helpdesk view rating"
#~ msgstr "mostra valutazioni helpdesk"

#~ msgid "{{ object.display_name }}"
#~ msgstr "{{ object.display_name }}"