# Translation of Odoo Server. # This file contains the translation of the following modules: # * helpdesk # # Translators: # Linkup , 2022 # Martin Trigaux, 2022 # Sarah Park, 2023 # "Dylan Kiss (dyki)" , 2025. # "Kwanghee Park (kwpa)" , 2025, 2026. # Weblate , 2025. msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0+e\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2026-05-08 17:41+0000\n" "PO-Revision-Date: 2026-05-23 09:37+0000\n" "Last-Translator: \"Kwanghee Park (kwpa)\" \n" "Language-Team: Korean \n" "Language: ko\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=1; plural=0;\n" "X-Generator: Weblate 5.17\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count msgid "# Exchanges" msgstr "# 전환" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count msgid "# Open Tickets" msgstr "# 미결 상담" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count msgid "# Ratings" msgstr "# 점수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count msgid "# SLA Policy" msgstr "# SLA 정책" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket msgid "# Urgent Ticket" msgstr "# 긴급 상담" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/res_partner.py:0 msgid "%(partner_name)s's Tickets" msgstr "%(partner_name)s의 티켓" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_sla.py:0 #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "%s (copy)" msgstr "%s (사본)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "(any of these tags)" msgstr "(해당 태그 관련 사항)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "" ",\n" "

" msgstr "" ",\n" "

" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1 msgid "2 days to start" msgstr "시작 2일 전" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2 msgid "7 days to finish" msgstr "종료 7일 전" #. module: helpdesk #: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3 msgid "8 hours to finish" msgstr "종료 8시간 전" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "도움말: 수신한 이메일에서 상담 생성하기" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Drag & drop the card to change the stage of your ticket." msgstr "카드를 드래그앤드롭하여 상담 단계를 변경하실 수 있습니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Log internal notes and use @mentions to notify your colleagues." msgstr "" "내부 메모를 기록하고 @멘션을 사용해서 동료에게 알려 보세요." #. module: helpdesk #: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template msgid "" "
\n" " Dear Madam/" "Sir,

\n" " We would like to inform you that we have closed your ticket " "(reference 15).\n" " We trust that the services provided have met your expectations and " "that you have found a satisfactory resolution to your issue.

\n" " However, if you have any further questions or comments, please do " "not hesitate to reply to this email to re-open your ticket. \n" " Our team is always here to help you and we will be happy to assist " "you with any further concerns you may have.

\n" " Thank you for choosing our services and for your cooperation " "throughout this process. We truly value your business and appreciate the " "opportunity to serve you.

\n" " Kind regards,

\n" " Helpdesk Team.\n" "
\n" " " msgstr "" "
\n" " 안녕하세요 " "고객님,

\n" " 고객님의 티켓 (참조 번호 15)" "이 종료되었음을 알려드립니다.\n" " 고객님께 충분히 만족스러운 서비스가 되었기를 바라며, 문제가 모두 " "해결되었기를 바랍니다.

\n" " 추가 문의나 의견이 있을 경우, 본 이메일에 회신하면 티켓을 다시 " "시작할 수 있습니다. \n" " 언제든지 도와드릴 수 있으며 추가적인 요청 사항도 즉시 지원해 " "드리겠습니다.

\n" " 저희 서비스를 이용해 주셔서 진심으로 감사드리며, 처리 과정 동안 " "협조해 주셔서 감사드립니다. 저희는 고객님의 비즈니스를 최우선으로 여기고 " "있습니다. 앞으로도 더 좋은 서비스로 보답하겠습니다.

\n" " 감사합니다.

\n" " Helpdesk Team.\n" "
\n" " " #. module: helpdesk #: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template msgid "" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " Hello Brandon Freeman," "

\n" "
\n" " \n" " Hello,
\n" "
\n" " Please take a moment to rate our services related to the ticket " "\"Table legs are unbalanced\"\n" " \n" " assigned to Mitchell Admin.
\n" "
\n" " \n" " .

\n" "
\n" "
\n" " \n" " \n" " \n" "
\n" " Tell us how you feel about our services
\n" " (click on one of " "these smileys)\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \"Happy\"\n" " \n" " \n" " \n" " \"Neutral\"\n" " \n" " \n" " \n" " \"Unhappy\"\n" " \n" "
\n" "
\n" "
\n" " We appreciate your feedback. It helps us improve continuously.\n" "

This customer survey has been sent " "because your ticket has been moved to the stage In Progress.\n" "
\n" "
\n" " " msgstr "" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " 안녕하세요, Brandon Freeman님.

\n" "
\n" " \n" " 안녕하세요,
\n" "
\n" " 잠시만 시간을 내어 \"테이블 " "다리의 균형\" 문제와 관련된 다음의 직원 상담 서비스를 평가해 주시면 " "감사하겠습니다.\n" " \n" " 담당 직원: Mitchell Admin.
\n" "
\n" " \n" " .

\n" "
\n" "
\n" " \n" " \n" " \n" "
\n" " 서비스를 평가해 주세요.
\n" " (스마일 이모티콘 중 " "하나를 선택하세요.)\n" "
\n" " \n" " \n" " \n" " \n" " \n" " \n" "
\n" " \n" " \"Happy\"\n" " \n" " \n" " \n" " \"Neutral\"\n" " \n" " \n" " \n" " \"Unhappy\"\n" " \n" "
\n" "
\n" "
\n" " 고객님의 의견에 깊이 감사드립니다. 해당 피드백은 지속적인 서비스 " "개선에 큰 도움이 됩니다.\n" "

본 고객 설문은 상담 진행이 진행 중단계로 이동함에 따라 자동으로 " "발송되었습니다.\n" "
\n" "
\n" " " #. module: helpdesk #: model:mail.template,body_html:helpdesk.new_ticket_request_email_template msgid "" "
\n" " Dear Madam/Sir,

\n" " Your request\n" " \n" " Table legs are unbalanced\n" " \n" " has been received and is being reviewed by our VIP Support team.

\n" " The reference for your ticket is 15.

\n" "\n" " To provide any additional information, simply reply to this email.

\n" " \n" " Don't hesitate to visit our Help Center. You " "might find the answer to your question.\n" "

\n" "
\n" " \n" " Feel free to close your ticket if our help is no longer needed. " "Thank you for your collaboration.

\n" "
\n" "\n" "
\n" " \n" " View Ticket\n" " \n" " \n" " View Ticket\n" " \n" " \n" " Close Ticket\n" " \n" " \n" " Close Ticket\n" " \n" " \n" " Visit Help Center\n" "

\n" "
\n" "\n" " Best regards,

\n" " Helpdesk Team\n" "
\n" " " msgstr "" "
\n" " 안녕하세요 고객님,

\n" " 요청하\n" " \n" " 테이" "블 다리 수평 문제\n" " \n" " 관련 문제를 VIP 고객 지원 팀에" "서 접수하여 확인 중입니다.

\n" " 고객님의 티켓 번호는 15입니.

\n" "\n" " 추가하 내용이 있을 경우 본 이메일로 회신해 주시기 바랍니다.

\n" " \n" " 언제든지 저희 고객 지원 센터에 " "방문하시면 궁금한 내용에 대 답변을 확인하실 수 있습니다.\n" "

\n" "
\n" " \n" " 도움이 필요 없게 된 경우에는 언제든지 티켓을 종료해 주시면 됩니다. 이" "용해 주셔서 감사합니다.

\n" "
\n" "\n" "
\n" " \n" " 티켓 보기\n" " \n" " \n" " " "티켓 보기\n" " \n" " \n" " 티켓 종료하기\n" " \n" " \n" " 티켓 종료하기\n" " \n" " \n" " 고객 지원 센터로 가기\n" "

\n" "
\n" "\n" " 감사합니다.

\n" " Helpdesk Team\n" "
\n" " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" " " msgstr "" " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "\n" " \n" " " msgstr "" "\n" " \n" " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "To use an " "email alias, the first step is to configure an Alias Domain. You can achieve " "this by navigating to the General Settings and configuring the corresponding " "field." msgstr "" "이메일 별칭" "을 사용하려면, 가장 먼저 별칭 도메인을 구성하는 것으로 시작합니다. 일반 설정 " "메뉴로 이동하여 해당 필드를 구성하시면 됩니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " A rating request " "will automatically be sent by email to the customer when their ticket " "reaches the corresponding stage with the email template set." msgstr "" "\n" " 티켓이 구성된 이메" "일 템플릿을 사용하여 해당 단계에 도달하면 등급 요청이 자동으로 고객에게 이메" "일로 전송됩니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " \n" " Type /ticket to create tickets
\n" " Type /search_tickets to find " "tickets
\n" "
" msgstr "" "\n" " \n" " /ticket을 입력하여 티켓을 생성합니" "다.
\n" " /search_tickets을 입력하여 티켓을 " "검색합니다.
\n" "
" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " 및" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " " msgstr " 및" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid " Set an Alias Domain" msgstr " 별칭 도메인 설정" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Assigned to" msgstr "배정 대상자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Customer" msgstr "고객" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "#" msgstr "#" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Stage:" msgstr "단계:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "" "" msgstr "" "" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity msgid "#" msgstr "#" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Working Hours" msgstr "업무 시간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Open" msgstr "시작" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Tickets" msgstr "상담" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "\n" " Avg. Rating\n" " " msgstr "" "\n" " 평균 별점\n" " " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk msgid " Tickets" msgstr " 티켓" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Rating" msgstr "점수" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Failed" msgstr "실패" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Open" msgstr "열기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Unassigned" msgstr "할당되지 않음" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Urgent" msgstr "긴급" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Followers " msgstr "팔로워 " #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average Rating" msgstr "평균 점수" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Reporting" msgstr "보고" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Success Rate" msgstr "SLA 성공률" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Tickets Closed" msgstr "종료된 상담" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "View" msgstr "보기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "Your ticket has successfully been closed. Thank you for your " "collaboration." msgstr "" "상담이 성공적으로 완료되었습니다. 지원해주셔서 감사드립니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "days of inactivity" msgstr "비활동 기간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Reported on" msgstr "보고일" #. module: helpdesk #: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour msgid "" "Good job! You walked through all steps of this tour." msgstr "" " 잘하셨습니다! 이 투어의 모든 단계를 완료했습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After" msgstr "다음 이후" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Alias " msgstr "별칭 " #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults msgid "" "A Python dictionary that will be evaluated to provide default values when " "creating new records for this alias." msgstr "" "이 별칭에 대한 새 레코드를 만들 때 기본값을 제공하도록 평가되는 Python 사전입" "니다." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique msgid "A tag can only be used once per team." msgstr "태그는 팀당 한 번만 사용할 수 있습니다." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq msgid "A tag with the same name already exists." msgstr "같은 이름의 태그가 이미 존재합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description msgid "About Team" msgstr "팀 소개" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Accept Emails From" msgstr "수신 이메일 허용" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning msgid "Access warning" msgstr "사용 권한 경고" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction msgid "Action Needed" msgstr "조치 필요" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active msgid "Active" msgstr "활성화" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids msgid "Activities" msgstr "활동" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Activity Exception Decoration" msgstr "활동 예외 장식" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state msgid "Activity State" msgstr "활동 상태" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Activity Type Icon" msgstr "활동 유형 아이콘" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type msgid "Activity Types" msgstr "활동 유형" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Adapt your pipeline to your workflow by adding stages (e.g. " "Awaiting Customer Feedback, etc.)." msgstr "" "단계(예: 고객 피드백 대기 등)를 추가하여 파이프라인을 작" "업 흐름에 맞도록 조정하십시오." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action msgid "" "Adapt your pipeline to your workflow and track the progress of your tickets." msgstr "" "파이프라인을 작업 흐름에 맞도록 조정하고 상담 진행 상황을 추적하십시오." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Add details about this ticket..." msgstr "이 티켓에 대한 세부 정보 추가" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Add your stage and place it at the right step of your workflow by dragging & " "dropping it." msgstr "" "단계를 추가하여 작업 흐름에서 알맞은 단계에 드래그앤드롭으로 배치하십시오." #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket msgid "Add/remove followers" msgstr "팔로워 추가/제거" #. module: helpdesk #: model:res.groups,name:helpdesk.group_helpdesk_manager msgid "Administrator" msgstr "관리자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "After-Sales" msgstr "판매-후" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id msgid "Alias" msgstr "별칭" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact msgid "Alias Contact Security" msgstr "별칭 연락처 보안" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id msgid "Alias Domain" msgstr "별칭 도메인" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain msgid "Alias Domain Name" msgstr "별칭 도메인 이름" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name msgid "Alias Email" msgstr "이메일 별칭" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name msgid "Alias Name" msgstr "별칭 이름" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status msgid "Alias Status" msgstr "별칭 상태" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status msgid "Alias status assessed on the last message received." msgstr "최근 받은메일에서 확인한 별칭 상태입니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id msgid "Aliased Model" msgstr "별칭 모델" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "All" msgstr "전체" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all msgid "All Tickets" msgstr "전체 티켓" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal msgid "All internal users (company)" msgstr "전체 내부 사용자 (회사)" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Allow customers to help each other on a forum. Share answers from your " "tickets directly." msgstr "" "고객이 티켓의 답변을 직접 공유하여 포럼에서 서로 도울 수 있도록 합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Allow your customers to close their own tickets" msgstr "고객이 상담을 직접 종료할 수 있도록 허용하기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Archive Stages" msgstr "단계 보관" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Archived" msgstr "보관됨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "Are you sure you want to continue?" msgstr "계속 하시겠습니까?" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Are you sure you want to delete these stages?" msgstr "이 단계를 삭제하시겠습니까?" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment msgid "" "Assign tickets to the appropriate team members by defining who can work on " "tickets with certain tags." msgstr "" "특정 태그가 있는 티켓을 처리할 수 있는 사람에 대한 규칙을 설정하여 적절한 팀" "원에게 티켓을 할당합니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main msgid "Assigned" msgstr "배정됨" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id msgid "Assigned To" msgstr "담당자" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk msgid "Assigned to" msgstr "담당자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Assignee" msgstr "담당자" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method msgid "Assignment Method" msgstr "배정 방법" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "" "At this time, there is no preview available to show. The current ticket " "cannot be accessed by the customer, as it belongs to a helpdesk team that is " "not publicly available, or there is no customer associated with the ticket." msgstr "" "현재 미리보기를 제공할 수 없습니다. 해당 티켓은 고객 측에서 액세스가 불가능합" "니다. 헬프 데스크 팀에서 작업 중이거나 티켓에 연결된 고객이 없습니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count msgid "Attachment Count" msgstr "첨부 파일 수" #. module: helpdesk #: model:res.groups,name:helpdesk.group_auto_assignment msgid "Auto Assigment" msgstr "자동 배정" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Automate the assignment of new tickets to the right people, and make sure " "all tickets are being handled" msgstr "" "적절한 담당자에게 새로운 상담을 할당하도록 자동화하고, 전체 상담이 처리되고 " "있는지를 확인합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment msgid "Automatic Assignment" msgstr "자동 할당" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket msgid "Automatic Closing" msgstr "자동 마감" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours msgid "Average Hours to Respond" msgstr "평균 응답 시간" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Average Rating" msgstr "평균 평점" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage msgid "Average Rating (%)" msgstr "평균 점수 (%)" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Average Rating for the Past 7 Days" msgstr "최근 7일 동안의 평균 점수" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Happy" msgstr "평균 점수: 만족" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Neutral" msgstr "평균 점수: 보통" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Average Rating: Unhappy" msgstr "평균 점수: 불만" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Average rating daily target" msgstr "일일 평균 평점 목표" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Average rating for the last 7 days" msgstr "최근 7일 동안의 평균 점수" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Avg Last 7 days" msgstr "최근 7일 평균" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Avg Open Hours" msgstr "평균 진행 시간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Bill the time spent on your tickets to your customers" msgstr "상담 관련 소요 시간을 고객에게 청구합니다" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_blocked:helpdesk.stage_new #: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Blocked" msgstr "거부됨" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_crm msgid "CRM" msgstr "CRM" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id msgid "Campaign" msgstr "캠페인" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_cancelled msgid "Cancelled" msgstr "취소됨" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu msgid "Canned Responses" msgstr "미리 준비된 답변" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Centralize, manage, share and grow your knowledge library. Allow customers " "to search your articles in the help center for answers to their questions." msgstr "" "지식 라이브러리를 중앙 집중화하여 관리하고 공유 및 확장하세요. 헬프 센터에서 " "문서를 검색하여 고객이 문의에 대한 답변을 찾을 수 있게 합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Channels" msgstr "채널" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Click to Set Your Daily Rating Target" msgstr "일일 평점 목표를 설정하려면 클릭합니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0 msgid "Click to set" msgstr "설정 클릭" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close" msgstr "닫기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close Ticket" msgstr "상담 종료" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date msgid "Close date" msgstr "마감일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Close inactive tickets automatically" msgstr "비활성화된 상담 자동 종료" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Close ticket" msgstr "티켓 마감" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed" msgstr "마감됨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Closed On" msgstr "마감일" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "Closed Tickets" msgstr "티켓 마감됨" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis msgid "Closed Tickets Analysis" msgstr "마감된 티켓 분석" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner msgid "Closed by Partner" msgstr "협력사가 마감함" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date msgid "Closing Date" msgstr "마감 날짜" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing msgid "Closure by Customers" msgstr "고객 측에서 종료" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color msgid "Color" msgstr "색상" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color msgid "Color Index" msgstr "색상표" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Comment" msgstr "댓글" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Entity" msgstr "상업 항목" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Communication history" msgstr "대화 이력" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum msgid "Community Forum" msgstr "커뮤니티 포럼" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_company msgid "Companies" msgstr "회사" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Company" msgstr "회사" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config msgid "Configuration" msgstr "설정" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment msgid "Configure Tags Handled by Team Members" msgstr "팀원이 관리하는 태그를 설정하세요." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Configure tags handled by team members" msgstr "팀원이 관리하는 태그를 설정하세요." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Confirm" msgstr "승인" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0 msgid "Confirmation" msgstr "확인" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "Congratulations!" msgstr "축하합니다!" #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_partner #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Contact" msgstr "연락처" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons msgid "Coupons" msgstr "쿠폰" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Create Date" msgstr "작성일자" #. module: helpdesk #: model:ir.model,website_form_label:helpdesk.model_res_partner msgid "Create a Customer" msgstr "고객 만들기" #. module: helpdesk #: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket msgid "Create a Ticket" msgstr "티켓 만들기" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk msgid "Create a new template" msgstr "새 서식 만들기" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "" "Create teams to organize your tickets by expertise or geographical region, " "and define a different workflow for each team." msgstr "" "전문 지식별 혹은 지역별로 상담을 담당할 팀을 구성하여 팀마다 서로 다른 작업 " "흐름을 설정하십시오." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Create tickets by sending an email to an alias" msgstr "별칭으로 이메일을 보내어 작업 생성" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance msgid "Create tickets to get statistics." msgstr "상담을 생성하여 통계 수치를 확인합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid msgid "Created by" msgstr "작성자" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date msgid "Created on" msgstr "작성일자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Creation Date" msgstr "작성일자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Criteria" msgstr "기준" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content msgid "Custom Bounced Message" msgstr "고객 반송 메시지" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Customer" msgstr "고객" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/models/res_company.py:0 #: model:helpdesk.team,name:helpdesk.helpdesk_team1 msgid "Customer Care" msgstr "고객 관리" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email msgid "Customer Email" msgstr "고객 이메일" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name msgid "Customer Name" msgstr "고객명" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone msgid "Customer Phone" msgstr "고객 전화번호" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url msgid "Customer Portal URL" msgstr "고객 포털 URL" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings msgid "Customer Ratings" msgstr "고객 평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids msgid "Customers" msgstr "고객" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "Customers will be added to the followers of their tickets." msgstr "고객을 상담 팔로워로 추가합니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Daily Target" msgstr "오늘의 티켓" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Datetime at which the SLA stage was reached for the first time" msgstr "SLA 단계에 처음 도달한 날짜시간" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days msgid "Day count since this resource was last updated" msgstr "해당 리소스가 마지막으로 업데이트된 이후의 경과 일수" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours msgid "" "Day to reach the stage of the SLA, without taking the working calendar into " "account" msgstr "작업 일정을 고려하지 않고 SLA 단계에 도달하는 날" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days msgid "Days Rotting" msgstr "불량 기간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days msgid "Days to rot" msgstr "일 후 불량 처리 예정" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline msgid "Deadline" msgstr "마감 시한" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "Deadline reached" msgstr "마감일 도달" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults msgid "Default Values" msgstr "기본값" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "Delete" msgstr "삭제" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Delete Stage" msgstr "단계 삭제" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status msgid "Delivery Status" msgstr "배송 상황" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Describe your team to your colleagues and customers..." msgstr "동료 직원과 고객들에게 해당 부서에 대해 설명합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Description" msgstr "설명" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Description of the policy..." msgstr "정책 설명 ..." #. module: helpdesk #: model:ir.model,name:helpdesk.model_digest_digest msgid "Digest" msgstr "요약" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "Discard" msgstr "취소" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags msgid "Dispatch tickets based on tags" msgstr "태그를 기반으로 티켓 배분" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name #: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name #: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name #: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name #: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name #: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name msgid "Display Name" msgstr "표시명" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/digest.py:0 msgid "Do not have access, skip this data for user's digest email" msgstr "사용 권한 없음, 이 데이터는 사용자 요약 이메일에서 무시됩니다" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced msgid "Each user has an equal number of open tickets" msgstr "각 사용자가 동일한 수의 미결 상담 건을 다룹니다." #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly msgid "Each user is assigned an equal number of tickets" msgstr "각 사용자에게 동일한 수의 상담이 배정됩니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree msgid "Email Alias" msgstr "이메일 별칭" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id msgid "Email Template" msgstr "이메일 서식" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id msgid "" "Email automatically sent to the customer when the ticket reaches this " "stage.\n" "By default, the email will be sent from the email alias of the helpdesk " "team.\n" "Otherwise it will be sent from the company's email address, or from the " "catchall (as defined in the System Parameters)." msgstr "" "상담이 이 단계에 도달하게 되면 자동으로 고객에게 이메일을 발송합니다.\n" "기본값으로 이메일은 헬프데스크 팀의 이메일 별칭으로 전송됩니다.\n" "그렇지 않은 경우, 회사 이메일 주소나 캐치올 (시스템 매개변수 설정된 대로)에" "서 전송됩니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc msgid "Email cc" msgstr "이메일 참조" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain msgid "Email domain e.g. 'example.com' in 'odoo@example.com'" msgstr "이메일 도메인 예: 'odoo@example.com'의 'example.com'" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Emails sent to" msgstr "이메일이 다음 주소로 전송되었습니다" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline." msgstr "" "헬프데스크팀 별칭으로 전송된 이메일로 파이프라인에 상담 건을 생성합니다." #. module: helpdesk #: model:mail.template,description:helpdesk.rating_ticket_request_email_template msgid "Enable \"customer ratings\" feature on the helpdesk team" msgstr "헬프테스크 팀에서 \"고객 평가\" 기능 활성화" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Enter the subject of your ticket
(e.g. Problem with my " "installation, Wrong order, etc.)." msgstr "" "상담 제목을 입력하십시오
(예: 설치 관련 문제, 주문 오류 등)." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "Exceeded Working Hours" msgstr "초과 근무 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "Excluding Stages" msgstr "단계 제외" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Extra Info" msgstr "추가 정보" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed msgid "Failed" msgstr "실패함" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail msgid "Failed SLA Policy" msgstr "실패한 SLA 정책" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed msgid "Failed SLA Ticket" msgstr "SLA 상담 실패" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Failed Tickets" msgstr "상담 실패" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm msgid "Field Service" msgstr "현장 서비스" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "First Assignment Date" msgstr "첫 배정일" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date msgid "First assignment date" msgstr "첫 배정일" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold msgid "Folded" msgstr "접기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Follow All Team's Tickets" msgstr "전체 팀의 상담 팔로우하기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket msgid "Follow all your helpdesk tickets" msgstr "전체 헬프데스크 상담을 추적하세요." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Followed" msgstr "팔로우 중" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids msgid "Followers" msgstr "팔로워" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids msgid "Followers (Partners)" msgstr "팔로워 (협력사)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon msgid "Font awesome icon e.g. fa-tasks" msgstr "멋진 아이콘 폰트 예: fa-tasks" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Future Activities" msgstr "향후 활동" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Get in touch with your website visitors, and engage them with scripted " "chatbot conversations. Create and search tickets from your conversations." msgstr "" "스크립트가 준비된 챗봇 대화를 통해 웹사이트 방문자와 소통하고 참여를 유도해 " "보세요. 대화로 상담까지 이끌고 찾아보세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action msgid "" "Get statistics on your tickets and how long it takes to assign and resolve " "them." msgstr "상담 관련 통계와 함께 배정 및 해결까지 걸리는 시간을 확인해보십시오." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Get tickets through an online form" msgstr "온라인 양식으로 상담하기" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards msgid "Gift Cards" msgstr "기프트 카드" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Grant discounts, free products or free shipping" msgstr "할인과 무료 사은품 및 무료 배송까지 즐겨 보세요." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Grant employees access to your helpdesk team or tickets by adding them as " "followers. Employees automatically get access to the tickets they are " "assigned to." msgstr "" "직원을 팔로워로 추가하여 헬프데스크 팀이나 상담에 접근할 수 있도록 권한을 부" "여합니다. 직원은 배정받은 상담에 접근 권한을 자동으로 받게 됩니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Grant portal users access to your helpdesk team or tickets by adding them as " "followers. Customers automatically get access to their tickets in their " "portal." msgstr "" "포털 사용자를 팔로워로 추가하여 헬프데스크 팀이나 상담에 접근할 수 있도록 권" "한을 부여합니다. 고객은 포털에서 상담에 접근 권한을 자동으로 받게 됩니다." #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done msgid "Green" msgstr "녹색" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done msgid "Green Kanban Label" msgstr "녹색 칸반 라벨" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal msgid "Grey" msgstr "회색" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal msgid "Grey Kanban Label" msgstr "회색 칸반 라벨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Happy" msgstr "좋음" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Happy face" msgstr "행복한 표정" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message msgid "Has Message" msgstr "메시지가 있습니다" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached msgid "Has SLA reached" msgstr "SLA 도달함" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late msgid "Has SLA reached late" msgstr "SLA 지연임" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "Hello" msgstr "안녕하세요" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Help Center" msgstr "지원 센터" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root #: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form msgid "Helpdesk" msgstr "고객센터" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main msgid "Helpdesk Overview" msgstr "고객센터 개요" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla msgid "Helpdesk SLA Policies" msgstr "고객센터 SLA 정책" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage msgid "Helpdesk Stage" msgstr "고객센터 단계" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard msgid "Helpdesk Stage Delete Wizard" msgstr "헬프데스크 단계 삭제 마법사" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment msgid "Helpdesk Tag Assignment" msgstr "헬프데스크 태그 할당" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_tag msgid "Helpdesk Tags" msgstr "고객센터 태그" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model,name:helpdesk.model_helpdesk_team #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk msgid "Helpdesk Team" msgstr "고객센터 팀" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search msgid "Helpdesk Team Search" msgstr "헬프데스크 팀 검색" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu msgid "Helpdesk Teams" msgstr "고객센터 팀" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Helpdesk Ticket" msgstr "고객센터 티켓" #. module: helpdesk #: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server msgid "Helpdesk Ticket: Automatically close the tickets" msgstr "헬프데스크 상담: 상담 자동 종료" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Helpdesk Tickets" msgstr "고객센터 티켓" #. module: helpdesk #: model:mail.template,name:helpdesk.solved_ticket_request_email_template msgid "Helpdesk: Ticket Closed" msgstr "헬프데스크: 상담 종료" #. module: helpdesk #: model:mail.template,name:helpdesk.rating_ticket_request_email_template msgid "Helpdesk: Ticket Rating Request" msgstr "헬프데스크: 상담 평가 요청" #. module: helpdesk #: model:mail.template,name:helpdesk.new_ticket_request_email_template msgid "Helpdesk: Ticket Received" msgstr "헬프데스크 티켓 접수" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "High Priority" msgstr "우선순위 높음" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2 msgid "High priority" msgstr "높은 우선순위" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days msgid "Highlight tickets that haven't been updated for this many days." msgstr "해당 기간 동안 업데이트되지 않은 티켓을 강조 표시합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "History" msgstr "기록" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours msgid "Hours Open" msgstr "영업 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours msgid "Hours to First Response" msgstr "최초 응답 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id #: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id #: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id #: model:ir.model.fields,field_description:helpdesk.field_mail_message__id #: model:ir.model.fields,field_description:helpdesk.field_portal_share__id #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id #: model:ir.model.fields,field_description:helpdesk.field_res_company__id #: model:ir.model.fields,field_description:helpdesk.field_res_partner__id #: model:ir.model.fields,field_description:helpdesk.field_res_users__id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "ID" msgstr "ID" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "" "ID of the parent record holding the alias (example: project holding the task " "creation alias)" msgstr "" "별칭을 담고 있는 상위 레코드의 ID (예: 별칭을 생성한 작업을 담고 있는 프로젝" "트)" #. module: helpdesk #: model:helpdesk.team,name:helpdesk.helpdesk_team2 msgid "IT Support (Auto Assignment by Tags)" msgstr "IT 지원 (태그를 기반으로 자동 할당)." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon" msgstr "아이콘" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon msgid "Icon to indicate an exception activity." msgstr "예외 활동을 표시하기 위한 아이콘" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction msgid "If checked, new messages require your attention." msgstr "만약 선택하였으면, 신규 메시지에 주의를 기울여야 합니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "If checked, some messages have a delivery error." msgstr "이 옵션을 선택하면 일부 정보가 전달 오류를 생성합니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content msgid "" "If set, this content will automatically be sent out to unauthorized users " "instead of the default message." msgstr "" "설정할 경우, 권한이 없는 사용자에게 기본 메시지 대신 이 내용을 전송합니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_normal:helpdesk.stage_new #: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_normal:helpdesk.stage_solved #: model:helpdesk.stage,name:helpdesk.stage_in_progress #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "In Progress" msgstr "진행 중" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids msgid "In Stages" msgstr "단계별" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal msgid "In progress" msgstr "진행중" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day msgid "Inactive Period(days)" msgstr "비활성화되어 있는 기간 (일)" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal msgid "Invited internal users (private)" msgstr "초대한 내부 사용자 (비공개)" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal msgid "Invited portal users and all internal users (public)" msgstr "초대한 포탈 사용자 및 내부 사용자 전체 (공개)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower msgid "Is Follower" msgstr "팔로워임" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Issue credits notes" msgstr "차변전표 발행" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking msgid "JSON that maps ids from a many2one field to seconds spent" msgstr "many2one 필드의 ID를 초 단위의 소요 시간으로 매핑하는 JSON" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked msgid "Kanban Blocked Explanation" msgstr "칸반 차단 설명" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal msgid "Kanban Ongoing Explanation" msgstr "칸반 진행 설명" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state msgid "Kanban State" msgstr "칸반 상태" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label msgid "Kanban State Label" msgstr "칸반 상태 라벨" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done msgid "Kanban Valid Explanation" msgstr "칸반 유효 설명" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge msgid "Knowledge" msgstr "지식센터" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 3 months" msgstr "최근 3개월" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 30 Days" msgstr "최근 30일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 30 days" msgstr "최근 30일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 365 Days" msgstr "최근 365일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Last 7 Days" msgstr "최근 7일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Last 7 days" msgstr "최근 7일" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update msgid "Last Stage Update" msgstr "최근 단계 업데이트" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid msgid "Last Updated by" msgstr "최근 갱신한 사람" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date msgid "Last Updated on" msgstr "최근 갱신 일자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Late Activities" msgstr "지연된 활동" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data msgid "Latest Ratings" msgstr "최근 평가" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Let's create your first ticket." msgstr "첫 번째 상담을 생성합니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Let's go back to the kanban view to get an overview of your next " "tickets." msgstr "다음 상담을 검토하기 위해 칸반 보기로 돌아갑니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Let's view your team's tickets." msgstr "팀에서 다루는 상담을 검토해봅니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat msgid "Live Chat" msgstr "실시간 채팅" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local msgid "Local-part based incoming detection" msgstr "지역 기준으로 입고 인식" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Low Priority" msgstr "우선순위 낮음" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0 msgid "Low priority" msgstr "낮은 우선 순위" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action msgid "" "Make sure tickets are handled in a timely manner by using SLA Policies.
" msgstr "SLA 정책을 통하여 상담을 적시에 처리될 수 있도록 처리합니다.
" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Make sure tickets are handled on time" msgstr "상담이 적시에 처리되는지 확인합니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "Make sure tickets are handled on time by using SLA Policies.
" msgstr "SLA 정책을 통하여 상담이 적시에 처리될 수 있도록 합니다.
" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time msgid "" "Maximum number of working hours a ticket should take to reach the target " "stage, starting from the date it was created." msgstr "" "상담이 생성된 날짜부터 시작하여 목표 단계에 도달할 때까지 소요되는 최대 작업 " "시간입니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "" "Measure your customer satisfaction by sending rating requests when your " "tickets are solved." msgstr "상담이 완료되면 평가 요청을 전송하여 고객 만족도를 확인합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id msgid "Medium" msgstr "중간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Medium Priority" msgstr "우선순위 중간" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1 msgid "Medium priority" msgstr "우선순위 중간" #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_ui_menu msgid "Menu" msgstr "메뉴" #. module: helpdesk #: model:ir.model,name:helpdesk.model_mail_message msgid "Message" msgstr "메시지" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error msgid "Message Delivery error" msgstr "메시지 전송 오류" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids msgid "Messages" msgstr "메시지" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority msgid "Minimum Priority" msgstr "중간 우선 순위" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA." msgstr "이 SLA를 충족시키기 위해 티켓이 도달해야 하는 최소 단계입니다." #. module: helpdesk #: model:ir.model,name:helpdesk.model_ir_module_module msgid "Module" msgstr "모듈" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id msgid "Move to Stage" msgstr "단계로 이동" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "My Activities" msgstr "내 활동" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline msgid "My Activity Deadline" msgstr "내 활동 마감일" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "My Deadline" msgstr "나의 마감일" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "My Performance" msgstr "내 실적" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "My Tickets" msgstr "내 티켓" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Name" msgstr "이름" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Neutral" msgstr "중간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Neutral face" msgstr "중립적인 얼굴" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: model:helpdesk.stage,name:helpdesk.stage_new msgid "New" msgstr "신규" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method msgid "" "New tickets will automatically be assigned to the team members that are " "available, according to their working hours and their time off." msgstr "" "근무 시간과 휴가를 고려하여 업무를 진행할 수 있는 팀원에게 새로운 상담을 자동" "으로 배정합니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Newest" msgstr "최신" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id msgid "Next Activity Calendar Event" msgstr "다음 활동 캘린더 행사" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline msgid "Next Activity Deadline" msgstr "다음 활동 마감일" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary msgid "Next Activity Summary" msgstr "다음 활동 요약" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id msgid "Next Activity Type" msgstr "다음 활동 유형" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "No Customer" msgstr "고객이 없습니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main msgid "No SLA policies found. Let's create one!" msgstr "SLA 정책이 없습니다. 새로 작성해 주세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "No activity types found. Let's create one!" msgstr "활동 유형이 없습니다. 새로 생성해 주세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk msgid "No data yet!" msgstr "데이터가 아직 없습니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action msgid "No stages found. Let's create one!" msgstr "단계가 없습니다. 새로 생성해 주세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "No tags found. Let's create one!" msgstr "태그가 없습니다. 새로 생성해 주세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment msgid "No tags or team members found. Let's create them!" msgstr "태그나 팀원을 찾을 수 없습니다. 새로 작성해주세요!" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main msgid "No teams found" msgstr "팀이 없습니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action msgid "No teams found. Let's create one!" msgstr "팀이 없습니다. 새로 생성해 주세요." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create msgid "No tickets found" msgstr "상담이 없습니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "No tickets found. Let's create one!" msgstr "상담이 없습니다. 새로 작성해 주세요." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "None" msgstr "없음" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of Actions" msgstr "작업 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed msgid "Number of SLAs Failed" msgstr "실패한 SLA 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count msgid "Number of Tickets" msgstr "상담 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of errors" msgstr "오류 횟수" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter msgid "Number of messages requiring action" msgstr "조치할 메시지 수" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter msgid "Number of messages with delivery error" msgstr "전송 오류가 발생한 메시지 수입니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of open tickets with at least one SLA failed." msgstr "SLA 실패 내역이 하나 이상 있는 미결 상담 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count msgid "Number of other open tickets from the same partner" msgstr "동일한 협력사로부터의 다른 미결 상담 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count msgid "Number of other tickets from the same partner" msgstr "동일한 협력사로부터의 다른 상담 수" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Number of tickets closed in the past 7 days." msgstr "지난 7일 동안 종료된 상담 수" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_on_hold msgid "On Hold" msgstr "대기 중" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing msgid "Ongoing" msgstr "진행중" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Open" msgstr "열기" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis msgid "Open Tickets" msgstr "미결 상담" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours msgid "Open Time (hours)" msgstr "개시 시간 (시)" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Open the ticket." msgstr "티켓 열기." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "" "Optional ID of a thread (record) to which all incoming messages will be " "attached, even if they did not reply to it. If set, this will disable the " "creation of new records completely." msgstr "" "회신하지 않은 것까지 모든 받는 메시지를 첨부할 스레드(레코드)의 선택사항 ID. " "설정하면 완벽하게 새로운 레코드의 생성을 억제합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk msgid "Our Ratings" msgstr "평가" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard msgid "Overview" msgstr "전체보기" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "Parent Model" msgstr "상위 모델" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id msgid "Parent Record Thread ID" msgstr "상위 레코드 스레드 ID" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id msgid "" "Parent model holding the alias. The model holding the alias reference is not " "necessarily the model given by alias_model_id (example: project " "(parent_model) and task (model))" msgstr "" "별칭이 있는 상위 모델입니다. 별칭 참조를 포함하는 모델은 반드시 " "alias_model_id(예: 프로젝트(parent_model) 및 태스크(model)에서 제공하는 모델" "일 필요는 없습니다.)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids msgid "Partner Tickets" msgstr "협력사 상담" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility msgid "" "People to whom this helpdesk team and its tickets will be visible.\n" "\n" "- Invited internal users: internal users can access the team and the tickets " "they are following. This access can be modified on each ticket individually " "by adding or removing the user as follower.\n" "A user with the helpdesk > administrator access right level can still access " "this team and its tickets, even if they are not explicitely part of the " "followers.\n" "\n" "- All internal users: all internal users can access the team and all of its " "tickets without distinction.\n" "\n" "- Invited portal users and all internal users: all internal users can access " "the team and all of its tickets without distinction.\n" "Portal users can only access the tickets they are following. This access can " "be modified on each ticket individually by adding or removing the portal " "user as follower." msgstr "" "이 헬프데스크 팀 및 관련 상담을 확인할 수 있는 사람.\n" "\n" "- 초대한 내부 사용자: 내부 사용자는 팔로우 중인 팀 및 상담에 접근할 수 있습니" "다. 사용자를 팔로워로 추가하거나 삭제하여 각 상담별로 접근 권한을 개별적으로 " "수정할 수 있습니다.\n" "사용자 중 헬프데스크 > 관리자 수준의 접근 권한을 가진 경우에는 팀 및 해당 상" "담에 계속 접근할 수 있으며, 이는 팔로워가 아닌 경우에도 마찬가지입니다.\n" "\n" "- 내부 사용자 전체: 모든 내부 사용자가 구분 없이 팀 및 전체 상담에 접근할 수 " "있습니다.\n" "\n" "- 초대한 포털 사용자 및 내부 사용자 전체: 모든 내부 사용자가 구분 없이 팀 및 " "전체 상담에 접근할 수 있습니다.\n" "포털 사용자는 팔로우 중인 상담에만 접근할 수 있습니다. 포털 사용자를 팔로워" "로 추가하거나 삭제하여 각 상담별로 접근 권한을 개별적으로 수정할 수 있습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "People to whom this team and its tickets will be visible" msgstr "해당 팀 및 상담을 확인할 수 있는 사람" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction msgid "Percentage of happy ratings" msgstr "좋음 평가 비율" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Percentage of tickets that were closed without failing any SLAs." msgstr "SLA 실패 없이 종료된 상담의 비율입니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "" "Percentage of tickets whose SLAs have successfully been reached on time over " "the total number of tickets closed within the past 7 days." msgstr "" "최근 7일 동안 종료된 총 상담 수에 대하여 정시에 성공적으로 SLA 도달한 상담의 " "비율입니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Performance" msgstr "실적" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis msgid "Performance Analysis" msgstr "실적 분석" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day msgid "Period of inactivity after which tickets will be automatically closed." msgstr "비활성화되어 있는 기간 후에는 상담이 자동으로 종료됩니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form msgid "Phone" msgstr "전화번호" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Plan onsite interventions" msgstr "현장 개입 계획" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a number." msgstr "숫자를 입력하세요." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a percentage below 100." msgstr "100 미만으로 백분율을 입력하세요." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a positive value." msgstr "양수 값을 입력하세요." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0 msgid "Please enter a value less than or equal to 5." msgstr "5보다 작은 값을 입력하세요." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact msgid "" "Policy to post a message on the document using the mailgateway.\n" "- everyone: everyone can post\n" "- partners: only authenticated partners\n" "- followers: only followers of the related document or members of following " "channels\n" msgstr "" "Mailgateway를 사용하여 문서에 메시지를 게시하는 정책.\n" "- 모든 사용자: 모든 사용자가 게시할 수 있습니다\n" "- 협력사: 인증된 협력사만 게시할 수 있습니다\n" "- 팔로워: 관련 문서의 팔로워 또는 팔로잉 중인 채널의 사용자만 게시할 수 있습" "니다\n" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url msgid "Portal Access URL" msgstr "포털 접근 URL" #. module: helpdesk #: model:ir.model,name:helpdesk.model_portal_share msgid "Portal Sharing" msgstr "포털 공유" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Portal users will be removed from the followers of the team and its tickets." msgstr "포털 사용자를 팀 및 관련 상담 팔로워에서 삭제합니다." #. module: helpdesk #: model:ir.actions.server,name:helpdesk.action_open_customer_preview msgid "Preview" msgstr "미리보기" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Priority" msgstr "우선 순위" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Properties" msgstr "속성" #. module: helpdesk #: model:ir.model,name:helpdesk.model_rating_rating #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "Rating" msgstr "평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk msgid "Rating (1-5)" msgstr "평점 (1-5)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text msgid "Rating Avg Text" msgstr "평균 평가 텍스트" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback msgid "Rating Last Feedback" msgstr "최근 의견의 평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image msgid "Rating Last Image" msgstr "최근 이미지 평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value msgid "Rating Last Value" msgstr "최근 값 평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction msgid "Rating Satisfaction" msgstr "만족도 평가" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text msgid "Rating Text" msgstr "평가 텍스트" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count msgid "Rating count" msgstr "평가 수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids msgid "Ratings" msgstr "평가" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree msgid "Reach Stage" msgstr "도달 단계" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached msgid "Reached" msgstr "달성함" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime msgid "Reached Date" msgstr "달성한 날짜" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 #: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled #: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress #: model:helpdesk.stage,legend_done:helpdesk.stage_new #: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold #: model:helpdesk.stage,legend_done:helpdesk.stage_solved #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Ready" msgstr "준비" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Receive notifications whenever tickets are created, rated or discussed on in " "this team" msgstr "이 팀에서 상담이 생성되거나 평가 또는 논의될 경우 알림을 받습니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id msgid "Record Thread ID" msgstr "레코드 스레드 ID" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked msgid "Red" msgstr "빨간색" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked msgid "Red Kanban Label" msgstr "빨간색 칸반 라벨" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status msgid "Refund Status" msgstr "환불 상태" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes msgid "Refunds" msgstr "환불" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Reimburse customers with a voucher code for future purchases" msgstr "고객 환불 시 다음 구매에 사용할 수 있는 바우처 코드로 환불해 주세요" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_repair msgid "Repair" msgstr "수리" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status msgid "Repair Status" msgstr "수리 상태" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs msgid "Repairs" msgstr "수리" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements msgid "Replacements" msgstr "대체" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Reported on" msgstr "보고일" #. module: helpdesk #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main msgid "Reporting" msgstr "보고" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id msgid "Responsible User" msgstr "담당 사용자" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Restore" msgstr "복원" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status msgid "Return Status" msgstr "반품 상태" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Return faulty products" msgstr "결함 있는 상품 반품" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns msgid "Returns" msgstr "반품" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Rotting" msgstr "불량" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA" msgstr "SLA" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Deadline" msgstr "SLA 마감 시한" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Failed" msgstr "SLA 실패" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla #: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "SLA Policies" msgstr "SLA 정책" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids #: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids msgid "" "SLA Policies that will automatically apply to the tickets submitted by this " "customer." msgstr "이 고객이 요청한 상담에 자동으로 적용되는 SLA 정책" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "SLA Policy" msgstr "SLA 정책" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description msgid "SLA Policy Description" msgstr "SLA 정책 설명" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id msgid "SLA Stage" msgstr "SLA 단계" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search msgid "SLA Status" msgstr "SLA 상태" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action #: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "SLA Status Analysis" msgstr "SLA 상태 분석" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail msgid "SLA Status Failed" msgstr "SLA 상태 실패" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success msgid "SLA Status Success" msgstr "SLA 상태 성공" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA Success" msgstr "SLA 성공" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "SLA Success Rate" msgstr "SLA 성공률" #. module: helpdesk #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "SLA in Progress" msgstr "SLA 진행 중" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree msgid "SLAs" msgstr "SLAs" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error msgid "SMS Delivery error" msgstr "SMS 전송 에러" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Sample" msgstr "견본" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Save this ticket and the modifications you've made to it." msgstr "이 티켓과 수정한 내용을 저장하십시오." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Schedule your activity." msgstr "작업을 예약하십시오." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search msgid "Search SLA Policies" msgstr "SLA 정책 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Assigned to" msgstr "다음 배정 항목에서 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Customer" msgstr "고객 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Helpdesk Team" msgstr "헬프데스크 팀에서 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search in Stage" msgstr "단계에서 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Search%(left)s Tickets%(right)s" msgstr "검색%(left)s 티켓%(right)s" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token msgid "Security Token" msgstr "보안 토큰" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Select the customer of your ticket." msgstr "상담에 대한 고객을 선택하세요" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Self-Service" msgstr "셀프 서비스" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail msgid "Send Email" msgstr "이메일 보내기" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Send broken products for repair" msgstr "수리를 위해 파손된 품목 보내기" #. module: helpdesk #: model:mail.template,description:helpdesk.new_ticket_request_email_template msgid "" "Send customers a confirmation email to notify them that their helpdesk " "ticket has been received and is currently being reviewed by the helpdesk " "team. Automatically send an email to customers when a ticket reaches a " "specific stage in a helpdesk team by setting this template on that stage." msgstr "" "고객에게 현재 헬프데스크 팀에 티켓이 접수되어 내용 검토 중임을 이메일을 통해 " "알릴 수 있습니다. 티켓이 헬프데스크 팀의 특정 단계에 도달하면 템플릿을 설정하" "여 고객에게 이메일을 자동으로 전송하세요." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Send customers a replacement for a lost, damaged, or returned item" msgstr "분실, 손상 또는 반품된 품목 대신 고객에게 대체품을 지급합니다" #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_service msgid "Service" msgstr "서비스" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Set an Email Template on Stages" msgstr "단계에 이메일 서식 설정" #. module: helpdesk #: model:mail.template,description:helpdesk.solved_ticket_request_email_template msgid "" "Set this template on a project's stage to automate email when tasks reach " "stages" msgstr "" "작업이 단계에 도달하게 되면 이메일을 자동 발송하도록 프로젝트 단계에서 해당 " "서식을 설정합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban msgid "Settings" msgstr "설정" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.portal_share_action msgid "Share Ticket" msgstr "티켓 공유" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "" "Share presentations and videos, and organize them into courses. Allow " "customers to search your eLearning courses in the help center for answers to " "their questions." msgstr "" "프레젠테이션과 동영상을 공유하고 강좌로 구성할 수 있습니다. 고객이 도움말 센" "터에서 온라인 학습 과정을 검색하면 문의 사항에 대한 답변을 확인할 수 있습니" "다." #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_rating msgid "Show Customer Ratings" msgstr "고객 평가 표시" #. module: helpdesk #: model:res.groups,name:helpdesk.group_use_sla msgid "Show SLA Policies" msgstr "SLA 정책 표시" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Show all records whose next activity date is past" msgstr "다음 활동할 날짜가 이미 지난 모든 레코드 표시" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id msgid "Sla" msgstr "SLA" #. module: helpdesk #: model:helpdesk.stage,name:helpdesk.stage_solved msgid "Solved" msgstr "해결 완료" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id msgid "Source" msgstr "원본" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Stage" msgstr "단계" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_stage #: model:mail.message.subtype,name:helpdesk.mt_ticket_stage msgid "Stage Changed" msgstr "단계 변경됨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form msgid "Stage Search" msgstr "단계 검색" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu msgid "Stages" msgstr "단계" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids msgid "Stages To Delete" msgstr "삭제할 단계" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids msgid "" "Stages the team will use. This team's tickets will only be able to be in " "these stages." msgstr "팀이 사용할 단계. 이 팀의 티켓은 이 단계에만 있을 수 있습니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Status" msgstr "상태" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state msgid "" "Status based on activities\n" "Overdue: Due date is already passed\n" "Today: Activity date is today\n" "Planned: Future activities." msgstr "" "활동 기준 상태\n" "기한 초과: 기한이 이미 지났습니다.\n" "오늘: 활동 날짜가 오늘입니다.\n" "예정: 향후 계획된 활동입니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking msgid "Status time" msgstr "상태 시간" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name msgid "Subject" msgstr "제목" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate msgid "Success Rate" msgstr "성공률" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success msgid "Success Rate Analysis" msgstr "성공률 분석" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success msgid "Success SLA Policy" msgstr "SLA 정책 성공" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree msgid "Tag" msgstr "태그" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids #: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tags" msgstr "태그" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action msgid "Tags are perfect for organizing your tickets." msgstr "태그를 이용하여 체계적으로 상담을 정리합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "Target" msgstr "목표" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id msgid "Target Stage" msgstr "목표 단계" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk msgid "Team" msgstr "팀" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search msgid "Team Member" msgstr "팀원" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids msgid "Team Members" msgstr "팀 구성원" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action msgid "Team Stages" msgstr "팀 스테이지" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk msgid "Templates" msgstr "템플릿(서식)" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "The customer cannot belong to a different company than the ticket." msgstr "고객은 해당 티켓과 다른 회사에 속할 수 없습니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id msgid "" "The model (Odoo Document Kind) to which this alias corresponds. Any incoming " "email that does not reply to an existing record will cause the creation of a " "new record of this model (e.g. a Project Task)" msgstr "" "이 별칭에 해당하는 모델(Odoo 문서 종류)입니다. 모든 받는 메일은 기존 레코드" "로 기록되지 않고 이 모델의 새 레코드로 작성됩니다. (예. 프로젝트 작업)" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name msgid "" "The name of the email alias, e.g. 'jobs' if you want to catch emails for " "" msgstr "" "에 대한 이메일을 수신하도록 하려면 이메일의 별칭 이름" "을 적어주세요. 예: 'jobs'" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "The team does not allow ticket closing through portal" msgstr "팀은 포털을 통한 티켓 마감을 허용하지 않습니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids msgid "" "The time spent in these stages won't be taken into account in the " "calculation of the SLA." msgstr "해당 단계에서 소요된 시간은 SLA 계산 시 고려하지 않습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "There are currently no Ticket for your account." msgstr "현재 계정에 대한 티켓이 없습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "This" msgstr "해당" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "" "This SLA Policy will apply to tickets matching ALL of the following criteria:" msgstr "이 SLA 정책은 상담이 다음의 기준을 모두 충족하는 경우 적용됩니다:" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id msgid "" "This is a name that helps you keep track of your different campaign efforts, " "e.g. Fall_Drive, Christmas_Special" msgstr "" "다양한 캠페인을 진행할 때 쉽게 추적할 수 있도록 타이틀을 붙입니다 (예: 가을-" "드라이브, 크리스마스 스페셜)." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad" msgstr "전달 매체 방식을 선택합니다 (예: 우편, 이메일, 배너 광고 등)." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id msgid "" "This is the source of the link, e.g. Search Engine, another domain, or name " "of email list" msgstr "" "링크의 유입 경로입니다 (예: 검색 엔진, 다른 웹사이트, 이메일 목록 제목 등)." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "This ticket was closed %s hours after its SLA deadline." msgstr "해당 상담이 SLA 마감일 %s 시간 후 종료되었습니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "This ticket was successfully closed %s hours before its SLA deadline." msgstr "해당 상담이 SLA 마감일 %s 시간 전에 성공적으로 종료되었습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard msgid "" "This will archive the stages and all of the tickets they contain from the " "following teams:" msgstr "" "이렇게 하면 다음의 팀에 해당하는 단계 및 관련된 상담 전체가 보관 처리됩니다:" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk msgid "" "Those represent the different categories of things you have to do (e.g. " "\"Call\" or \"Send email\")." msgstr "" "이는 수행해야 하는 작업에 대한 다양한 카테고리를 나타냅니다 (예: \"전화\" 또" "는 \"이메일 전송\")." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Three stars, maximum score" msgstr "별 세 개, 최고 점수" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id #: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "Ticket" msgstr "티켓" #. module: helpdesk #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action #: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis msgid "Ticket Analysis" msgstr "티켓 분석" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed msgid "Ticket Closed" msgstr "티켓 마감됨" #. module: helpdesk #: model:mail.template,subject:helpdesk.solved_ticket_request_email_template msgid "" "Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else " "15 }}" msgstr "티켓 종료 - 참조 번호 {{ object.ticket_ref if object.ticket_ref else 15 }}" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count msgid "Ticket Count" msgstr "티켓 수" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new #: model:mail.message.subtype,name:helpdesk.mt_ticket_new msgid "Ticket Created" msgstr "티켓 작성함" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date msgid "Ticket Creation Date" msgstr "티켓 작성일" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline msgid "Ticket Deadline" msgstr "티켓 마감 시한" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref msgid "Ticket IDs Sequence" msgstr "상담 ID 순서" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties msgid "Ticket Properties" msgstr "상담 속성" #. module: helpdesk #: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated #: model:mail.message.subtype,name:helpdesk.mt_ticket_rated msgid "Ticket Rated" msgstr "티켓 등급" #. module: helpdesk #: model:ir.model,name:helpdesk.model_helpdesk_sla_status msgid "Ticket SLA Status" msgstr "티켓 SLA 상태" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id msgid "Ticket Tag" msgstr "티켓 태그" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "Ticket Title" msgstr "상담 제목" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "Ticket closed by the customer" msgstr "고객이 티켓 마감함" #. module: helpdesk #: model:mail.message.subtype,description:helpdesk.mt_ticket_new msgid "Ticket created" msgstr "티켓 작성함" #. module: helpdesk #. odoo-javascript #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids #: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count #: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk msgid "Tickets" msgstr "티켓" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action #: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis msgid "Tickets Analysis" msgstr "상담 분석" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed msgid "Tickets Closed" msgstr "티켓 마감됨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Tickets Search" msgstr "티켓 검색" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold msgid "Tickets in a folded stage are considered as closed." msgstr "단계가 접힌 상태인 경우 관련 상담은 종료된 것으로 간주합니다." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet msgid "Time Billing" msgstr "시간 청구" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours msgid "Time to close (hours)" msgstr "마감 시간 (시)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours msgid "Time to first assignment (hours)" msgstr "첫 배정까지의 시간 (시간)" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet msgid "Timesheets" msgstr "작업 기록" #. module: helpdesk #: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0 msgid "Tip: Create tickets from incoming emails" msgstr "도움말: 수신한 이메일에서 상담을 생성합니다" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned msgid "" "To get things done, plan activities and use the ticket status.
\n" " Collaborate efficiently by chatting in real-time or via " "email." msgstr "" "완료하려면, 작업을 계획하고 상담 상태를 활용해보세요.\n" " 실시간 채팅이나 이메일을 통하여 효율적인 방식으로 협업할 수 있" "습니다." #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk msgid "Today" msgstr "오늘" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Today Activities" msgstr "오늘 활동" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Today's Average Rating" msgstr "오늘의 평균 평점" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours msgid "Total Exchange Time in Hours" msgstr "시간 기준 총 교환 시간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track & Bill Time" msgstr "시간 추적 및 청구" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track customer satisfaction on tickets" msgstr "상담에 대한 고객 만족도 추적" #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action msgid "" "Track the performance of your teams, the success rate of your tickets, and " "how quickly you reach your service level agreements (SLAs)." msgstr "" "팀의 성과와 상담 성공률 및 서비스 수준 계약 (SLA) 도달 시간을 추적하십시오." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Track the time spent on tickets" msgstr "상담 소요 시간 추적" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 msgid "Two stars, with a maximum of three" msgstr "별 두 개, 최대 세 개입니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration msgid "Type of the exception activity on record." msgstr "레코드에 있는 예외 활동의 유형입니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_stage.py:0 msgid "Unarchive Tickets" msgstr "상담 보관 처리 취소" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket msgid "Unassigned" msgstr "미지정" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed msgid "Unassigned Tickets" msgstr "할당되지 않은 티켓" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base #: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data msgid "Unhappy" msgstr "불만" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban msgid "Unhappy face" msgstr "불만스러운 얼굴" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search msgid "Unread Messages" msgstr "읽지 않은 메세지" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3 #: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3 #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base msgid "Urgent" msgstr "긴급" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "Use activities to organize your daily work." msgstr "활동을 사용해 일일 업무를 정리하세요." #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias msgid "Use Alias" msgstr "별칭 사용" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons msgid "Use Coupons" msgstr "쿠폰 사용" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards msgid "Use Gift Cards" msgstr "기프트 카드 사용" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Use the chatter to send emails and communicate efficiently with your " "customers. Add new people to the followers' list to make them aware of the " "progress of this ticket." msgstr "" "메시지창을 통해 이메일을 보내거나 고객들과 효율적으로 소통할 수 있습니" "다. 팔로워 목록에 신규 사용자를 추가하면 해당 티켓에 대한 진행 상태를 확인할 " "수 있습니다." #. module: helpdesk #: model:ir.model,name:helpdesk.model_res_users #: model:res.groups,name:helpdesk.group_helpdesk_user msgid "User" msgstr "사용자" #. module: helpdesk #: model:helpdesk.team,name:helpdesk.helpdesk_team3 msgid "VIP Support" msgstr "VIP 지원" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility msgid "Visibility" msgstr "표시" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "Visibility & Assignment" msgstr "표시 및 배정" #. module: helpdesk #. odoo-javascript #: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0 msgid "" "Want to boost your customer satisfaction?
Click Helpdesk to " "start." msgstr "" "고객 만족도를 높이고자 합니까?
고객센터를 클릭하여 시작하십시" "오." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "" "Want to use the website form? Just adjust your team's visibility to " "\"Invited portal users and all internal users\" and watch the magic happen!" msgstr "" "웹사이트 양식을 이용하고 싶으신가요? 팀 공개 설정을 \"초대된 포털 사용자 및 " "모든 내부 사용자\" 로 변경하시면 즉시 이용할 수 있습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup msgid "" "We hope to have addressed your request satisfactorily. If you no longer need " "our assistance, please close this ticket. Thank you for your collaboration." msgstr "" "고객님의 요청 사항에 대해 만족스러운 방향으로 해결되셨기를 바랍니다. 지원 요" "청하실 내용이 더 이상 없는 경우, 상담을 종료해주시기 바랍니다. 협조해주셔서 " "감사합니다." #. module: helpdesk #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1 #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2 #: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3 msgid "" "We provide 24/7 support, Monday through Friday. Ticket responses are usually " "provided within 2 working days.
\n" " Support is mainly provided in English. We can also assist in " "Spanish, French, and Dutch." msgstr "" "연중무휴로 월요일부터 금요일까지 지원해드립니다. 보통 2 영업일 이내에 상담에 " "대해 응답해드리고 있습니다.\n" " 주로 영어를 사용 언어로 지원합니다. 스페인어, 불어, 네덜란드어로" "도 지원이 가능합니다." #. module: helpdesk #: model:helpdesk.tag,name:helpdesk.tag_website msgid "Website" msgstr "웹사이트" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form msgid "Website Form" msgstr "웹사이트 양식" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids msgid "Website Messages" msgstr "웹사이트 메시지" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids #: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids msgid "Website communication history" msgstr "웹사이트 대화 이력" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time msgid "Within" msgstr "다음 이내" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working Hours" msgstr "근무 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Working Hours to Assign" msgstr "배정할 근무 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main msgid "Working Hours to Close" msgstr "마감할 근무 시간" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours msgid "Working Hours until SLA Deadline" msgstr "SLA 기한까지 업무 시간" #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours msgid "" "Working hours exceeded for reached SLAs compared with deadline. Positive " "number means the SLA was reached after the deadline." msgstr "" "도달한 SLA 에 대해 기한 대비 근무 시간을 초과했습니다. 양수값은 SLA가 기한 이" "후에 도달하였다는 것을 의미합니다." #. module: helpdesk #: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id msgid "Working hours used to determine the deadline of SLA Policies." msgstr "SLA 정책의 기한을 결정하는데 사용하는 근무 시간" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard msgid "" "Would you like to unarchive all of the tickets contained in these stages as " "well?" msgstr "이 단계에 포함되어 있는 모든 상담도 보관 처리를 취소하시겠습니까?" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter msgid "X" msgstr "X" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You can either archive them or " "first delete all of their tickets." msgstr "" "단계에 상담이 포함되어 있는 경우에는 삭제할 수 없습니다. 상담을 보관 처리하거" "나 먼저 모든 상담을 삭제하시기 바랍니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard msgid "" "You cannot delete stages containing tickets. You should first delete all of " "their tickets." msgstr "" "단계에 상담이 포함되어 있는 경우에는 삭제할 수 없습니다. 먼저 모든 상담을 삭" "제하시기 바랍니다." #. module: helpdesk #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero #: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero msgid "You cannot have negative targets" msgstr "음수 티켓은 가질 수 없습니다" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/res_partner.py:0 msgid "" "You cannot update the company of this partner because it would lead to " "inconsistency with some of its tickets." msgstr "" "해당 파트너의 회사를 업데이트할 수 없습니다. 일부 티켓과 일치하지 않는 상황" "이 발생할 수 있습니다." #. module: helpdesk #: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla msgid "You completed all your tickets on time." msgstr "모든 상담이 정시에 완료되었습니다." #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "You have been invited to follow %s" msgstr "%s를 팔로우하도록 초대되었습니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower msgid "You have been invited to follow Ticket Document :" msgstr "티켓 문서 팔로우에 초대되었습니다 :" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "alias" msgstr "별칭" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "close_date" msgstr "close_date" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form msgid "e.g. Close urgent tickets within 36 hours" msgstr "예: 36시간 이내에 긴급 티켓 마감" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. Customer Care" msgstr "예: 고객 지원" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. My Company" msgstr "예: 회사명" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form #: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form msgid "e.g. Product arrived damaged" msgstr "예: 제품이 파손된 상태로 배송됨" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "e.g. mycompany.com" msgstr "예: mycompany.com" #. module: helpdesk #: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides msgid "eLearning" msgstr "온라인 학습" #. module: helpdesk #: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0 msgid "generate tickets in your pipeline." msgstr "파이프라인에서 상담을 생성합니다." #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation msgid "has been created from ticket:" msgstr "상담에서 생성되었습니다:" #. module: helpdesk #: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form msgid "team search" msgstr "팀 검색" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_team.py:0 msgid "team_id" msgstr "team_id" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "tickets" msgstr "고객 상담" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/controllers/portal.py:0 msgid "user_id" msgstr "user_id" #. module: helpdesk #: model:mail.template,subject:helpdesk.rating_ticket_request_email_template msgid "" "{{ object.company_id.name or object.user_id.company_id.name or " "'Helpdesk' }}: Service Rating Request" msgstr "" "{{ object.company_id.name or object.user_id.company_id.name or " "'Helpdesk' }}: 서비스 평가 요청" #. module: helpdesk #: model:mail.template,subject:helpdesk.new_ticket_request_email_template msgid "{{ object.name }}" msgstr "{{ object.name }}" #. module: helpdesk #. odoo-python #: code:addons/helpdesk/models/helpdesk_ticket.py:0 msgid "👤 Unassigned" msgstr "👤 미지정" #~ msgid "" #~ "
\n" #~ " Dear Madam/Sir,

\n" #~ " We would like to inform you that we have closed your ticket " #~ "(reference 15). \n" #~ " We trust that the services provided have met your expectations " #~ "and that you have found a satisfactory resolution to your issue.

\n" #~ " However, if you have any further questions or comments, please do " #~ "not hesitate to reply to this email to re-open your ticket. \n" #~ " Our team is always here to help you and we will be happy to " #~ "assist you with any further concerns you may have.

\n" #~ " Thank you for choosing our services and for your cooperation " #~ "throughout this process. We truly value your business and appreciate the " #~ "opportunity to serve you.

\n" #~ " Kind regards,

\n" #~ " Helpdesk " #~ "Team.\n" #~ "
\n" #~ " " #~ msgstr "" #~ "
\n" #~ " 안녕하세요, Madam/Sir님.

\n" #~ " 고객님의 문의 사항 (상담 번호 15)" #~ "가 처리되었음을 알려드립니다. \n" #~ " 상담을 통해 고객님께서 문의하신 내용에 대한 만족스러운 해결책이 제" #~ "공되었길 바랍니다.

\n" #~ " 만약 추가 질문이나 기타 의견이 있으시면 언제든지 이 이메일에 답장" #~ "하여 문의를 다시 개설해 주시기 바랍니다. \n" #~ " 저희 팀은 항상 고객님에게 도움을 드리기 위해 최선을 다하고 있으" #~ "며, 추가 문의 사항이 있으실 경우 기꺼이 귀 기울일 준비가 되어있습니다.

\n" #~ " 저희 서비스에 보내주신 성원에 감사드립니다. 저희는 고객님의 비즈니" #~ "스를 진심으로 소중하게 여기고 있습니다.

\n" #~ " 감사합니다.

\n" #~ " 헬프데스크 " #~ "팀.\n" #~ "
\n" #~ " " #~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}" #~ msgstr "티켓 마감됨 - 참조 {{ object.id if object.id else 15 }}" #~ msgid "" #~ "
\n" #~ " Dear Madam/Sir,

\n" #~ " Your request\n" #~ " \n" #~ " Table legs are unbalanced\n" #~ " \n" #~ " has been received and is being reviewed by our VIP Support team.

\n" #~ " The reference for your ticket is 15.

\n" #~ "\n" #~ " To provide any additional information, simply reply to this email.

\n" #~ " \n" #~ " Don't hesitate to visit our Help Center. " #~ "You might find the answer to your question.\n" #~ "

\n" #~ "
\n" #~ " \n" #~ " Feel free to close your ticket if our help is no longer needed. " #~ "Thank you for your collaboration.

\n" #~ "
\n" #~ "\n" #~ "
\n" #~ " \n" #~ " View Ticket\n" #~ " \n" #~ " \n" #~ " View Ticket\n" #~ " \n" #~ " \n" #~ " Close Ticket\n" #~ " \n" #~ " \n" #~ " Close Ticket\n" #~ " \n" #~ " \n" #~ " Visit Help Center\n" #~ "

\n" #~ "
\n" #~ "\n" #~ " Best regards,

\n" #~ " Helpdesk Team\n" #~ "
\n" #~ " " #~ msgstr "" #~ "
\n" #~ " 안녕하세요 고객님,

\n" #~ " 요청하신\n" #~ " \n" #~ " 테" #~ "이블 다리의 균형이 맞지 않음\n" #~ " \n" #~ " 관련 문의 사항이 저희 VIP 지원" #~ " 팀에 접수되어 확인 중에 있습니다.

\n" #~ " 고객님의 티켓 번호는 15번입니다.

\n" #~ "\n" #~ " 티켓과 관련하여 추가 내용이 있을 경우 본 이메일로 회신해 주시기 바랍니" #~ "다..

\n" #~ " \n" #~ " 언제든지 저희 고객 지원 센터" #~ "로 방문하세요. 궁금한 점에 대한 답변을 확인하실 수 있습니다.\n" #~ "

\n" #~ "
\n" #~ " \n" #~ " 도움이 필요 없게 된 경우에는 언제든지 티켓을 종료해 주시면 됩니" #~ "다. 고객님의 성원에 진심으로 감사드립니다.

\n" #~ "
\n" #~ "\n" #~ "
\n" #~ " \n" #~ " 티켓 보기\n" #~ " \n" #~ " \n" #~ " 티켓 보기\n" #~ " \n" #~ " \n" #~ " 티켓 종료하기\n" #~ " \n" #~ " \n" #~ " 티켓 종료하기\n" #~ " \n" #~ " \n" #~ " 고객 지원 센터 가기\n" #~ "

\n" #~ "
\n" #~ "\n" #~ " 감사합니다.

\n" #~ " Helpdesk Team\n" #~ "
\n" #~ " " #~ msgid "Managed by" #~ msgstr "관리자" #~ msgid "Reported on" #~ msgstr "보고일" #~ msgid "Assigned to" #~ msgstr "담당자" #~ msgid "Customer" #~ msgstr "고객" #~ msgid "Message and communication history" #~ msgstr "메시지 및 대화 이력" #~ msgid "Add a description..." #~ msgstr "설명 추가..." #~ msgid "Alias domain" #~ msgstr "별칭 도메인" #~ msgid "Average" #~ msgstr "평균" #~ msgid "Bad" #~ msgstr "나쁨" #~ msgid "Canceled" #~ msgstr "취소됨" #~ msgid "Created On" #~ msgstr "작성일" #~ msgid "Current stage of this ticket" #~ msgstr "해당 티켓의 현재 단계" #~ msgid "Dashboard" #~ msgstr "현황판" #~ msgid "Dissatisfied" #~ msgstr "불만족" #~ msgid "Documentation" #~ msgstr "문서화" #~ msgid "Edit" #~ msgstr "편집하기" #~ msgid "Enable eLearning" #~ msgstr "온라인 학습 활성화" #~ msgid "Folded in Kanban" #~ msgstr "칸반 화면 접기" #~ msgid "Group By" #~ msgstr "그룹별" #~ msgid "Handle Ticket" #~ msgstr "티켓 처리" #~ msgid "Helpdesk Ticket Type" #~ msgstr "고객센터 티켓 유형" #~ msgid "In" #~ msgstr "In" #~ msgid "In #{kanban_getcolorname(record.color.raw_value)}" #~ msgstr "In #{kanban_getcolorname(record.color.raw_value)}" #~ msgid "Issue" #~ msgstr "문제" #~ msgid "Kpi Helpdesk Tickets Closed Value" #~ msgstr "Kpi 고객센터 티켓 마감값" #~ msgid "Number of messages which requires an action" #~ msgstr "조치가 필요한 메시지 수" #~ msgid "Okay" #~ msgstr "괜찮아요" #~ msgid "Owner" #~ msgstr "소유자" #~ msgid "Publish this team's ratings on your website" #~ msgstr "웹 사이트에 이 팀의 등급 게시" #~ msgid "Question" #~ msgstr "질문" #~ msgid "Reference" #~ msgstr "참조" #~ msgid "Refund Canceled" #~ msgstr "환불 취소" #~ msgid "SLA Reached Date" #~ msgstr "SLA 달성 날짜" #~ msgid "Sad face" #~ msgstr "슬픈 표정" #~ msgid "Satisfied" #~ msgstr "만족" #~ msgid "Search (in Content)" #~ msgstr " (내용 안에서) 검색" #~ msgid "Search in Messages" #~ msgstr "메시지에서 검색" #~ msgid "Sequence" #~ msgstr "순서" #~ msgid "Share" #~ msgstr "공유" #~ msgid "Show all records which has next action date is before today" #~ msgstr "다음 행동 날짜가 오늘 이전 인 모든 기록보기" #~ msgid "Target Customer Rating" #~ msgstr "목표 고객 등급" #~ msgid "Target Success Rate" #~ msgstr "목표 성공률" #~ msgid "Target Tickets to Close" #~ msgstr "마감 대상 티켓" #~ msgid "Task in progress. Click to block or set as done." #~ msgstr "작업이 진행 중입니다. 클릭하여 차단 또는 완료로 설정하십시오." #~ msgid "Task is blocked. Click to unblock or set as done." #~ msgstr "" #~ "작업이 차단되었습니다. 클릭하여 차단을 해제하거나 완료로 설정하십시오." #~ msgid "Team Search" #~ msgstr "팀 검색" #~ msgid "Teams" #~ msgstr "팀" #~ msgid "" #~ "The owner of records created upon receiving emails on this alias. If this " #~ "field is not set the system will attempt to find the right owner based on " #~ "the sender (From) address, or will use the Administrator account if no " #~ "system user is found for that address." #~ msgstr "" #~ "이 별칭으로 이메일을 받을 때 생성되는 레코드의 소유자. 이 필드를 시스템에 " #~ "설정하지 않으면 보낸 사람 주소를 기준으로 올바른 소유자를 찾기 위해 시도하" #~ "거나 주소에서 해당하는 사용자를 찾지 못한 경우 관리자 계정을 사용합니다." #~ msgid "This step is done. Click to block or set in progress." #~ msgstr "" #~ "이 단계가 완료되었습니다. 클릭하여 차단하거나 진행 중으로 설정하십시오." #~ msgid "Ticket Create Date" #~ msgstr "티켓 작성일" #~ msgid "Ticket Stage" #~ msgstr "티켓 단계" #~ msgid "Ticket Stage Changed" #~ msgstr "티켓 단계 변경됨" #~ msgid "Ticket Type" #~ msgstr "티켓 유형" #~ msgid "Twitter" #~ msgstr "트위터" #~ msgid "Type" #~ msgstr "유형" #~ msgid "Types" #~ msgstr "유형" #~ msgid "Use Credit Notes" #~ msgstr "대변전표 사용" #~ msgid "Use Repairs" #~ msgstr "수리 사용" #~ msgid "Use Returns" #~ msgstr "반품 사용" #~ msgid "helpdesk view rating" #~ msgstr "헬프데스크 보기 평가"