# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk
#
# Translators:
# Joao Felix <jrmfelix@gmail.com>, 2022
# c48d9e6f0d53f7afa4484fd46f953e4a_b05c777 <b89b26df936935dfaaba9a285ffbf73d_440731>, 2022
# Pedro Castro Silva <pedrocs@exo.pt>, 2022
# Luiz Fernando <lfpsgs@outlook.com>, 2022
# Ricardo Martins <ricardo.nbs.martins@gmail.com>, 2022
# José Gomes <jg@opencloud.pro>, 2022
# Pedro Filipe <pedro2.10@hotmail.com>, 2022
# Reinaldo Ramos <reinaldo.ramos@arxi.pt>, 2022
# Martin Trigaux, 2022
# Manuela Silva <mmsrs@sky.com>, 2022
# Diogo Fonseca <dsf@thinkopensolutions.pt>, 2022
# Nuno Silva <nuno.silva@arxi.pt>, 2022
# Marcelo Pereira <marcelo.pereira@arxi.pt>, 2022
# Mónica Pinheiro, 2023
# "Tiffany Chang (tic)" <tic@odoo.com>, 2025.
# Weblate <noreply-mt-weblate@weblate.org>, 2025.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2026-05-08 17:41+0000\n"
"PO-Revision-Date: 2025-11-08 19:43+0000\n"
"Last-Translator: Weblate <noreply-mt-weblate@weblate.org>\n"
"Language-Team: Portuguese <https://translate.odoo.com/projects/odoo-19/"
"helpdesk/pt/>\n"
"Language: pt\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : ((n != 0 && n % "
"1000000 == 0) ? 1 : 2);\n"
"X-Generator: Weblate 5.12.2\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr "Nº de trocas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr "Nº de chamados abertos"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr "# Avaliações"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr "Nº de políticas de SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr "Nº de chamados urgentes"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid "%(partner_name)s's Tickets"
msgstr "Chamados de %(partner_name)s"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "%s (copy)"
msgstr "%s (cópia)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr "(qualquer um desses marcadores)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid ""
",\n"
"    <br/><br/>"
msgstr ""
",\n"
"    <br/><br/>"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr "2 dias para iniciar"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr "7 dias para terminar"

#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr "8 horas para terminar"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr ""
"<b class=\"tip_title\">Dica: Criar tickets a partir de emails recebidos</b>"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr "<b>Arraste e solte</b> o cartão para mudar o estágio do seu chamado."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
msgstr ""
"<b>Grave notas insternas</b> e use @<b>menções</b> para notificar seus "
"colegas."

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
"        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
"Sir</t>,<br/><br/>\n"
"        We would like to inform you that we have closed your ticket "
"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
"        We trust that the services provided have met your expectations and "
"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
"        However, if you have any further questions or comments, please do "
"not hesitate to reply to this email to re-open your ticket. \n"
"        Our team is always here to help you and we will be happy to assist "
"you with any further concerns you may have.<br/><br/>\n"
"        Thank you for choosing our services and for your cooperation "
"throughout this process. We truly value your business and appreciate the "
"opportunity to serve you.<br/><br/>\n"
"        Kind regards,<br/><br/>\n"
"        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
"    </div>\n"
"        "
msgstr ""

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
"<br/><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Hello,<br/>\n"
"            </t>\n"
"            Please take a moment to rate our services related to the ticket "
"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                assigned to <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Tell us how you feel about our services</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(click on one of "
"these smileys)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            We appreciate your feedback. It helps us improve continuously.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
"because your ticket has been moved to the stage <b t-"
"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "
msgstr ""
"<div>\n"
"    <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
"    <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
"    <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
"    <tbody>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            <t t-if=\"partner.name\">\n"
"                Olá <t t-out=\"partner.name or ''\">Brandon Freeman</t>,<br/"
"><br/>\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                Olá,<br/>\n"
"            </t>\n"
"            Reserve um momento para avaliar nossos serviços relacionados ao "
"chamado \"<strong t-out=\"object.name or ''\">As pernas da mesa estão "
"desparelhas</strong>\"\n"
"            <t t-if=\"object._rating_get_operator().name\">\n"
"                atribuído a <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
"            </t>\n"
"            <t t-else=\"\">\n"
"                .<br/><br/>\n"
"            </t>\n"
"        </td></tr>\n"
"        <tr><td style=\"text-align: center;\">\n"
"            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
"                <tr><td style=\"font-size: 14px; text-align:center;\">\n"
"                    <strong>Conte-nos o que você achou dos nossos serviços</"
"strong><br/>\n"
"                    <span style=\"text-color: #888888\">(clique em um dos "
"ícones)</span>\n"
"                </td></tr>\n"
"                <tr><td style=\"font-size: 14px;\">\n"
"                    <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
"                        <tr>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                            <td>\n"
"                                <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
"                                    <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
"                                </a>\n"
"                            </td>\n"
"                        </tr>\n"
"                    </table>\n"
"                </td></tr>\n"
"            </table>\n"
"        </td></tr>\n"
"        <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
"            Agradecemos por seus comentários. Isso nos ajuda a melhorar "
"continuamente.\n"
"            <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">Esta pesquisa de clientes foi enviada "
"porque seu chamado foi transferido para o estágio <b t-"
"out=\"object.stage_id.name or ''\">Em andamento</b>.</span>\n"
"        </td></tr>\n"
"    </tbody>\n"
"    </table>\n"
"</div>\n"
"        "

#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
"    Dear <t t-out=\"object.sudo().partner_id.name or "
"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
"    Your request\n"
"    <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.get_portal_url()\">\n"
"        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
"''\">Table legs are unbalanced</a>\n"
"    </t>\n"
"    has been received and is being reviewed by our <t t-"
"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
"    The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
"''\">15</t></strong>.<br/><br/>\n"
"\n"
"    To provide any additional information, simply reply to this email.<br/"
"><br/>\n"
"    <t t-if=\"object.team_id.show_knowledge_base\">\n"
"        Don't hesitate to visit our <a t-attf-"
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
"might find the answer to your question.\n"
"        <br/><br/>\n"
"    </t>\n"
"    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
"        Feel free to close your ticket if our help is no longer needed. "
"Thank you for your collaboration.<br/><br/>\n"
"    </t>\n"
"\n"
"    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-else=\"\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
"target=\"_blank\">View Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
"        </t>\n"
"        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
"            <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Visit Help Center</a>\n"
"        </t><br/><br/>\n"
"    </div>\n"
"\n"
"    Best regards,<br/><br/>\n"
"    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
"        "
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Happy\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutral\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Unhappy\"/>"
msgstr ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Happy\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutral\"/>\n"
"                            <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Unhappy\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve "
"this by navigating to the General Settings and configuring the corresponding "
"field.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">Para "
"utilizar um alias de email, o primeiro passo é configurar o Domínio de "
"Alias. Isto é possível navegando até às Definições Gerais e configurando o "
"campo correspondente.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">A rating request "
"will automatically be sent by email to the customer when their ticket "
"reaches the corresponding stage with the email template set.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                    <span class=\"ms-2\">Uma solicitação de "
"avaliação será enviada automaticamente por e-mail para o cliente quando o "
"chamado atingir o estágio correspondente com o modelo de e-mail.</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Type <b>/ticket</b> to create tickets<br/"
">\n"
"                                    Type <b>/search_tickets</b> to find "
"tickets<br/>\n"
"                                </span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
"                                <span class=\"ms-2\">\n"
"                                    Digite <b>/ticket</b> para criar um "
"chamados<br/>\n"
"                                    Digite <b>/search_tickets</b> para "
"encontrar chamados<br/>\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-warning\"/>&amp;nbsp;"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
msgstr "<i class=\"oi oi-arrow-right\"/> Definir um domínio de alias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr "<small class=\"text-muted\">Atribuído a</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr "<small class=\"text-muted\">Cliente</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr "<small>Nº</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small>Stage:</small>"
msgstr "<small>Estágio:</small>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr "<span class=\"m-1\"/>#"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr ""
"<span class=\"o_field_widget o_readonly_modifier\">Horas de trabalho</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr "<span class=\"o_stat_text order-2\">Aberto</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr "<span class=\"o_stat_text order-2\">Chamados</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
"                                    Avg. Rating\n"
"                                </span>"
msgstr ""
"<span class=\"o_stat_text\">\n"
"                                    Avaliação média\n"
"                                </span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr "<span class=\"o_stat_text\"> Tickets</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr "<span class=\"o_stat_text\">Avaliação</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
msgstr "<span class=\"text-muted text-nowrap\">Falha</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
msgstr "<span class=\"text-muted text-nowrap\">Aberto</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
msgstr "<span class=\"text-muted text-nowrap\">Não atribuído</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
msgstr "<span class=\"text-muted text-nowrap\">Urgente</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr "<span><b>Seguidores</b></span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr "<span>Avaliação média</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>Relatórios</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr "<span>Taxa de sucesso do SLA</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr "<span>Tickets Fechados</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>Ver</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr ""
"<span>Seu chamado foi encerrado com sucesso. Obrigado por sua colaboração.</"
"span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr "<span>dias de inatividade</span>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr "<strong class=\"col-lg-3\">Reportado em</strong>"

#. module: helpdesk
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
msgid ""
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
msgstr ""
"<strong><b>Muito bem!</b> Você passou por todas as etapas deste tour.</"
"strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr "<strong>Após</strong>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr "<strong>Alias </strong>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
"Um dicionário de Python que será avaliado para fornecer valores predefinidos "
"quando criar novos registos para este alias."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
msgid "A tag can only be used once per team."
msgstr "Um marcador só pode ser usado uma vez por equipe."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr "Etiqueta já existe."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "Sobre a Equipa"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "Aceitar e-mails de"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "Aviso de acesso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "Ação Necessária"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "Ativo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "Atividades"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "Marcador de Exceções de Atividade"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "Estado da Atividade"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "Ícone de Tipo de Atividade"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "Tipos de Atividade"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
"Awaiting Customer Feedback, etc.).</i>"
msgstr ""
"Adapte seu <b>funil</b> ao seu fluxo de trabalho adicionando <b>estágios</b> "
"<i>(ex.: aguardando feedback do cliente, etc.).</i>"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr ""
"Adapte seu funil ao seu fluxo de trabalho e acompanhe o progresso de seus "
"chamados."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Add details about this ticket..."
msgstr "Adicionar detalhes sobre este chamado…"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Add your stage and place it at the right step of your workflow by dragging & "
"dropping it."
msgstr ""
"Adicione seu estágio e coloque-o na etapa correta do seu fluxo de trabalho "
"arrastando e soltando-o."

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
msgid "Add/remove followers"
msgstr "Adicionar/Remover seguidores"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "Administrador"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr "Pós vendas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "Alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "Segurança de Contacto do Alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "Domínio Apelido"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr "Nome de domínio do alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr "Email do Alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "Nome do Alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr "Status do alias"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr "Status do alias avaliado na última mensagem recebida."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "Modelo Aliased"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "All"
msgstr "Tudo"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "Todos os Tickets"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr "Todos os usuários internos (empresa)"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Allow customers to help each other on a forum. Share answers from your "
"tickets directly."
msgstr ""
"Permita que os clientes ajudem uns aos outros no fórum. Compartilhe "
"respostas diretamente de seus chamados."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr "Permitir que os clientes fechem os seus próprios tickets"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr "Arquivar Estágios"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "Arquivados"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr "Tem certeza de que deseja continuar?"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr "Tem certeza de que quer excluir esses estágios?"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid ""
"Assign tickets to the appropriate team members by defining who can work on "
"tickets with certain tags."
msgstr ""
"Atribua chamados aos membros apropriados da equipe, definindo quem pode "
"trabalhar em chamados com determinados marcadores."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
msgid "Assigned"
msgstr "Atribuído"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "Atribuído A"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Assigned to"
msgstr "Atribuído a"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "Responsável"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr "Método de atribuição"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid ""
"At this time, there is no preview available to show. The current ticket "
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
"not publicly available, or there is no customer associated with the ticket."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "Número de Anexos"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr "Atribuição automática"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr ""
"Automatize a atribuição de novos chamados às pessoas certas e certifique-se "
"de que todos os chamados estão sendo tratados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr "Atribuição automática"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr "Fecho Automático"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr "Horas em Média para Responder"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Average Rating"
msgstr "Avaliação média"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr "Avaliação média (%)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Average Rating for the Past 7 Days"
msgstr "Avaliação média dos últimos 7 dias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Happy"
msgstr "Avaliação média: Satisfeito"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Neutral"
msgstr "Avaliação média: Neutro"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Unhappy"
msgstr "Avaliação média: Insatisfeito"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Average rating daily target"
msgstr "Meta diária de classificação média"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr "Avaliação média dos últimos 7 dias"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Last 7 days"
msgstr "Média dos últimos 7 dias"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Open Hours"
msgstr "Média Horas em Aberto"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr "Cobrar dos clientes o tempo despendido em chamados"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Blocked"
msgstr "Bloqueado"

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "CRM"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "Campanha"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Cancelled"
msgstr "Cancelada"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "Respostas predefinidas"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr ""
"Centraliza, gere, partilha e incrementa a tua biblioteca de conhecimento. "
"Permite aos teus clientes pesquisar por respostas às suas questões nos teus "
"artigos no centro de ajuda."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "Canais"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Click to Set Your Daily Rating Target"
msgstr "Clique para definir sua meta de classificação diária"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
msgid "Click to set"
msgstr "Clique para definir"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "Fechar"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr "Fechar Ticket"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
msgid "Close date"
msgstr "Data de fecho"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr "Fechar automaticamente os chamados inativos"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr "Fechar chamado"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed"
msgstr "Encerrado"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed On"
msgstr "Fechado em"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Closed Tickets"
msgstr "Tickets Fechados"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "Análise de Tickets Fechados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr "Fechado pelo usuário"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Closing Date"
msgstr "Data de Fecho"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr "Fechamento por cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "Cor"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "Índice de Cor"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "Comentário"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "Entidade Comercial"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr "Histórico de comunicação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr "Fórum da comunidade"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "Empresas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "Empresa"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "Configuração"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
msgid "Configure Tags Handled by Team Members"
msgstr "Configurar marcadores gerenciados por membros da equipe"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Configure tags handled by team members"
msgstr "Configurar marcadores gerenciados por membros da equipe"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "Confirmar"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
msgid "Confirmation"
msgstr "Confirmação"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "Parabéns!"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Contact"
msgstr "Contacto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr "Cupons"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "Data de criação"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_res_partner
msgid "Create a Customer"
msgstr "Criar um cliente"

#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr "Criar um chamado"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr "Criar um modelo novo"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr ""
"Crie equipes para organizar seus chamados por especialização ou região "
"geográfica e defina um fluxo de trabalho diferente para cada equipe."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr "Criar chamados enviando um e-mail para um alias"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr "Crie chamados para obter estatísticas."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
msgid "Created by"
msgstr "Criado por"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
msgid "Created on"
msgstr "Criado em"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "Data de Criação"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr "Critérios"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr "Mensagem Personalizada de Email Rejeitado"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Customer"
msgstr "Cliente"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
msgid "Customer Care"
msgstr "Atendimento ao Cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
msgid "Customer Email"
msgstr "Email do Cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "Nome do Cliente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr "Telefone do Cliente"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "URL do Portal do Cliente"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "Classificações de Clientes"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "Clientes"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "Customers will be added to the followers of their tickets."
msgstr "Os clientes serão adicionados aos seguidores de seus chamados."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Daily Target"
msgstr "Objetivo Diário"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr "Data e hora em que o estágio do SLA foi alcançado pela primeira vez"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Day count since this resource was last updated"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr ""
"Dia para alcançar ao estágio do SLA, sem considerar o calendário de trabalho"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Days Rotting"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Days to rot"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "Prazo"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "Deadline reached"
msgstr "Prazo atingido"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "Valores Predefinidos"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "Eliminar"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Delete Stage"
msgstr "Excluir Estágio"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
msgid "Delivery Status"
msgstr "Status da entrega"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr "Descreva sua equipe para seus colegas e clientes..."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "Descrição"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "Descrição da política..."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "Resumo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "Descartar"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
msgid "Dispatch tickets based on tags"
msgstr "Enviar chamados com base em chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
msgid "Display Name"
msgstr "Nome"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
msgid "Do not have access, skip this data for user's digest email"
msgstr ""
"Se não tem acesso, ignore estes dados para o \"e-mail\" de resumo do "
"utilizador"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr "Cada usuário tem um número igual de chamados abertos"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr "Cada usuário recebe um número igual de chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "Alias de Email"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "Modelo de Email"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this "
"stage.\n"
"By default, the email will be sent from the email alias of the helpdesk "
"team.\n"
"Otherwise it will be sent from the company's email address, or from the "
"catchall (as defined in the System Parameters)."
msgstr ""
"E-mail enviado automaticamente para o cliente quando o chamado atinge esse "
"estágio.\n"
"Por padrão, o e-mail será enviado do alias de e-mail da equipe da central de "
"ajuda.\n"
"Caso contrário, ele será enviado do endereço de e-mail da empresa ou do "
"catchall (conforme definido nos parâmetros do sistema)."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "E-mail cc"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
msgstr "Domínio de e-mail, por exemplo, 'exemplo.com' em 'odoo@exemplo.com'"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr "E-mails enviados para"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr ""
"E-mails enviados para um alias da equipe da central de ajuda geram chamados "
"em seu funil."

#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr ""
"Ative o recurso de “avaliações de clientes” na equipe da central de ajuda"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr ""
"Digite o <b>assunto</b> do seu chamado<br/><i> (ex.: Problema com minha "
"instalação, pedido errado, etc.).</i>"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr "Horas de trabalho excedidas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr "Excluindo estágios"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "Mais Informação"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "Falhou"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "SLA Falhado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr "Falha no chamado com SLA"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Failed Tickets"
msgstr "Falha nos chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr "Serviço de campo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr "Data da primeira atribuição"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr "Data da primeira atribuição"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
msgid "Folded"
msgstr "Recolhido"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr "Acompanhar os chamados de todas as equipes"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr "Acompanhar todos os seus tickets de Helpdesk"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "Seguido"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "Seguidores"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "Seguidores (Parceiros)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "ícone do Font awesome ex. fa-tasks"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "Atividades Futuras"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors, and engage them with scripted "
"chatbot conversations. Create and search tickets from your conversations."
msgstr ""
"Entre em contato com os visitantes do seu site e engaje com eles em "
"conversas de chatbot com script. Crie e pesquise chamados a partir de suas "
"conversas."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr ""
"Obtenha estatísticas sobre seus chamados e o tempo necessário para atribuí-"
"los e resolvê-los."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr "Obtenha chamados por formulário online"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
msgid "Gift Cards"
msgstr "Cartões de presente"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr "Oferece descontos, produtos gratuitos ou portes gratuitos"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr ""
"Adicione os funcionários como seguidores para conceder acesso à sua equipe "
"da Central de Ajuda. Os funcionários recebem automaticamente acesso aos "
"chamados aos quais estão atribuídos."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as "
"followers. Customers automatically get access to their tickets in their "
"portal."
msgstr ""
"Adicione os usuários do portal como seguidores para conceder acesso à sua "
"equipe da Central de Ajuda ou aos chamados. Os clientes recebem "
"automaticamente acesso aos chamados em seu portal."

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "Verde"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr "Etiqueta Kanban Verde"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr "Cinzento"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr "Etiqueta Kanban Cinzenta"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "Contente"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr "Cara feliz"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr "Há Mensagem"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr "SLA cumprido"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr "SLA cumprido com atraso"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "Hello"
msgstr "Olá"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "Ajuda"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "Apoio ao Cliente"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr "Vista Geral de Apoio ao Cliente"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "Apoio ao Cliente - Políticas SLA"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr "Estado de Apoio ao Cliente"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr "Assistente de exclusão de estágio da central de ajuda"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
msgid "Helpdesk Tag Assignment"
msgstr "Atribuição de marcadores da Central de Ajuda"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr "Etiquetas de Apoio ao Cliente"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "Equipa de Apoio ao Cliente"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr "Procurar Equipa de Apoio ao Cliente"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "Equipas do Apoio ao Cliente"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "Ticket de Apoio ao Cliente"

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr "Chamado da Central de ajuda: fechar automaticamente os chamados"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "Tickets de Apoio ao Cliente"

#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr "Helpdesk: Ticket Fechado"

#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr "Central de Ajuda: solicitação de avaliação de chamado"

#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr "Apoio a Cliente: Ticket Recebido"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "High Priority"
msgstr "Alta prioridade"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "Prioridade elevada"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Highlight tickets that haven't been updated for this many days."
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "Histórico"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr "Horas em aberto"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr "Horas até a primeira resposta"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "ID"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"
msgstr ""
"ID do registo parent que armazena o alias (Ex.: projeto que armazena o alias "
"de criação de tarefas)"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
msgid "IT Support (Auto Assignment by Tags)"
msgstr "Suporte de TI (atribuição automática por marcadores)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "Ícone"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "ícone para indicar uma exceção na atividade."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr "Se selecionado, há novas mensagens que requerem a sua atenção."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "Se estiver marcado, algumas mensagens têm um erro de entrega."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr ""
"Se definido, esse conteúdo será enviado automaticamente para usuários não "
"autorizados em vez da mensagem padrão."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "In Progress"
msgstr "Em Progresso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr "Em estágios"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
msgid "In progress"
msgstr "Em andamento"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr "Período de inatividade (dias)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr "Usuários internos convidados (privado)"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr "Usuários do portal convidados e todos os usuários internos (público)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
msgid "Is Follower"
msgstr "É Seguidor"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr "Emitir de notas de crédito"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr "JSON que mapeia ids de um campos de many2many para segundos gastos"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "Legenda Kanban Bloqueada"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "Legenda Kanban Ativa"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "Estado Kanban"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr "Rótulo do status no Kanban"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "Legenda Kanban Introduzida"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "Conhecimento"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "Últimos 3 meses"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 30 Days"
msgstr "Últimos 30 Dias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "Últimos 30 dias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 365 Days"
msgstr "Últimos 365 dias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 7 Days"
msgstr "Últimos 7 Dias"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "Últimos 7 dias"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
msgid "Last Stage Update"
msgstr "Última Atualização de Etapa"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
msgid "Last Updated by"
msgstr "Última Atualização por"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
msgid "Last Updated on"
msgstr "Última Atualização em"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "Atividades em Atraso"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr "Avaliações mais recentes"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's create your first <b>ticket</b>."
msgstr "Vamos criar seu primeiro <b>chamado</b>."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr ""
"Vamos voltar ao <b>modo de visualização Kanban</b> para obter uma visão "
"geral dos seus próximos chamados."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's view your <b>team's tickets</b>."
msgstr "Vamos visualizar os <b>chamados da sua equipe</b>."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "Conversação Live"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr "Detecção de entrada baseada na parte local"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr "Prioridade baixa"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "Prioridade baixa"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr ""
"Certifique-se de que os chamados sejam tratados em tempo hábil usando as "
"políticas de SLA. <br>"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr "Certifique-se de que os chamados sejam tratados dentro do prazo"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr ""
"Certifique-se de que os chamados sejam tratados no prazo usando as políticas "
"de SLA.<br>"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr ""
"Número máximo de horas de trabalho que um chamado deve levar para alcançar o "
"estágio alvo, a partir da data em que foi criado."

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr ""
"Meça a satisfação de seus clientes enviando solicitações de classificação "
"quando seus chamados forem resolvidos."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "Médio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr "Prioridade média"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr "Prioridade média"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "Menu"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "Mensagem"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "Erro de Envio de Mensagem"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "Mensagens"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "Prioridade Mínima"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr "Estado mínimo que um ticket deve alcançar para satisfazer este SLA."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "Módulo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr "Mover para o estágio"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "My Activities"
msgstr "Minhas atividades"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "Prazo das Minhas Atividades"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr "Meus prazos"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "My Performance"
msgstr "O Meu Desempenho"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "My Tickets"
msgstr "Os Meus Tickets"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "Nome"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Neutral"
msgstr "Neutro"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr "Carinha neutra"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
msgid "New"
msgstr "Novo"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr ""
"Novos chamados serão automaticamente atribuídos aos membros da equipe que "
"estiverem disponíveis, de acordo com o horário de trabalho e de folga."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Newest"
msgstr "Mais Recente"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr "Nova Atividade de Calendário"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "Prazo da Próxima Atividade"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "Resumo da Próxima Atividade"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "Tipo da Atividade Seguinte"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "No Customer"
msgstr "Nenhum cliente"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr "Não foram encontradas políticas de SLA. Vamos criar uma!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr "Nenhum tipo de atividade foi encontrado. Vamos criar um!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr "Sem dados!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid "No stages found. Let's create one!"
msgstr "Nenhum estágio encontrado. Vamos criar um!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr "Nenhum marcador encontrado. Vamos criar o primeiro!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid "No tags or team members found. Let's create them!"
msgstr "Nenhum marcador ou membro da equipe foi encontrado. Vamos criá-los!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr "Nenhuma equipe encontrada"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr "Nenhuma equipe foi encontrada. Vamos criar uma!"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr "Nenhum chamado encontrado"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr "Nenhum chamado encontrado. Vamos criar um!"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "None"
msgstr "Nenhum(a)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "Número de Ações"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLAs Failed"
msgstr "Número de SLAs que falharam"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr "Número de chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "Número de erros"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr "Número de mensagens que requerem uma ação"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "Número de mensagens com um erro de entrega"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr "Número de chamados abertos com pelo menos uma falha de SLA."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr "Número de outros chamados abertos do mesmo usuário"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr "Número de outros chamados do mesmo usuário"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr "Número de chamados fechados nos últimos 7 dias."

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr "Em espera"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "Em andamento"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Open"
msgstr "Aberto"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Open Tickets"
msgstr "Tickets Abertos"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "Tempo aberto (horas)"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Open the ticket."
msgstr "Abra o chamado."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr ""
"ID opcional de uma linha (registo) à qual todas as mensagens de entrada "
"serão anexadas, mesmo que não tenham tido resposta. Se definido, irá "
"desativar completamente a criação de novos registos."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr "Nossas avaliações"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr "Visão geral"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "Modelo Parent"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "ID da Linha de Registo do Parent"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not "
"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"Modelo parent que armazena o alias. O modelo que armazena a referência ao "
"alias não é necessariamente o modelo determinado por alias_model_id (Ex.: "
"project (parent_model) e task (model))"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr "Chamados de usuários autenticados"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets "
"they are following. This access can be modified on each ticket individually "
"by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access "
"this team and its tickets, even if they are not explicitely part of the "
"followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its "
"tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access "
"the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can "
"be modified on each ticket individually by adding or removing the portal "
"user as follower."
msgstr ""
"Pessoas para as quais são visíveis essa equipe da Central de Ajuda e seus "
"chamados.\n"
"\n"
"- Usuários internos convidados: os usuários internos podem acessar a equipe "
"e os chamados que estão seguindo. Esse acesso pode ser modificado em cada "
"chamado individualmente, adicionando ou removendo o usuário como seguidor.\n"
"Um usuário com o nível de direito de acesso 'central de ajuda > "
"administrador' ainda pode acessar essa equipe e seus chamados, mesmo que não "
"seja explicitamente parte dos seguidores.\n"
"\n"
"- Todos os usuários internos: todos os usuários internos podem acessar a "
"equipe e todos os seus chamados, sem distinção.\n"
"\n"
"- Usuários convidados do portal e todos os usuários internos: todos os "
"usuários internos podem acessar a equipe e todos os seus chamados, sem "
"distinção.\n"
"Os usuários do portal só podem acessar os chamados que estão seguindo. Esse "
"acesso pode ser modificado em cada chamado individualmente, adicionando ou "
"removendo o usuário do portal como seguidor."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr "Pessoas para as quais serão visíveis essa equipe e seus chamados"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr "Porcentagem de avaliações positivas"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr "Porcentagem de chamados que foram fechados sem falhas em nenhum SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over "
"the total number of tickets closed within the past 7 days."
msgstr ""
"Porcentagem de chamados cujos SLAs foram cumpridos com sucesso e dentro do "
"prazo, em relação ao número total de chamados fechados nos últimos 7 dias."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "Desempenho"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "Análise de Desempenho"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr ""
"Período de inatividade após o qual os chamados serão automaticamente "
"fechados."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "Telefone"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr "Planejar intervenções no local"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a number."
msgstr "Insira um número."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a percentage below 100."
msgstr "Insira uma porcentagem abaixo de 100."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a positive value."
msgstr "Insira um valor positivo."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a value less than or equal to 5."
msgstr "Digite um valor menor ou igual a 5."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following "
"channels\n"
msgstr ""
"Política de publicação de mensagens no documento usando o mailgateway.\n"
"- todos: todos podem publicar\n"
"- parceiros: apenas parceiros autenticados\n"
"- seguidores: apenas seguidores do documento relacionado ou membros de "
"canais seguidores\n"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "URL de Acesso Portal"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_portal_share
msgid "Portal Sharing"
msgstr "Compartilhamento do portal"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr ""
"Os usuários do portal serão removidos dos seguidores da equipe e de seus "
"chamados."

#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Preview"
msgstr "Pré-visualizar"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "Prioridade"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "Propriedades"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_rating_rating
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "Classificação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
msgid "Rating (1-5)"
msgstr "Avaliação (1-5)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr "Texto da média de avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr "Último feedback da avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr "Última imagem da avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "Último valor da avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr "Satisfação da avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr "Texto da avaliação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "Total de avaliações"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "Classificações"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "Estado para Alcançar"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "Alcançado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr "Data Alcançada"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Ready"
msgstr "Pronto"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in "
"this team"
msgstr ""
"Receber notificações sempre que os chamados forem criados, avaliados ou "
"discutidos nessa equipe"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "ID da Linha de Registo"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "Vermelho"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr "Etiqueta Kanban Vermelha"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr "Estado do reembolso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "Notas de Crédito"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Reimburse customers with a voucher code for future purchases"
msgstr ""

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "Reparação"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr "Estado da reparação"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "Reparações"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
msgid "Replacements"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr "Relatado em"

#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "Relatórios"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "Utilizador Responsável"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "Restaurar"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr "Estado da devolução"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr "Devolução de produtos com defeito"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "Devoluções"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Rotting"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr "SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr "Prazo do SLA"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "SLAs Falhados"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "Políticas de SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr ""
"Políticas de SLA que serão aplicadas automaticamente aos chamados enviados "
"por esse cliente."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "Política de SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "Descrição da Política de SLA"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr "SLA – Estágio"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
msgid "SLA Status"
msgstr "Status do SLA"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr "SLA – Análise de status"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr "SLA – Falha"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr "Etapas de SLA com Sucesso"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr "SLA – Sucesso"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "SLA Success Rate"
msgstr "SLA – Taxa de sucesso"

#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr "SLA em andamento"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr "SLAs"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "Erro de Envio de SMS"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Sample"
msgstr "Amostra"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Save this ticket and the modifications you've made to it."
msgstr "Salve este ticket e as modificações que você fez nele."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Schedule your <b>activity</b>."
msgstr "Agende sua <b>atividade</b>."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "Procurar Políticas de SLA"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Assigned to"
msgstr "Buscar em Atribuído a"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Customer"
msgstr "Buscar em Cliente"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Helpdesk Team"
msgstr "Buscar em Equipe da Central de Ajuda"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Stage"
msgstr "Buscar em Estágio"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search%(left)s Tickets%(right)s"
msgstr "Buscar%(left)s chamados%(right)s"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "Código de Segurança"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Select the <b>customer</b> of your ticket."
msgstr "Selecione o <b>cliente</b> do seu chamado."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "Autoatendimento"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "Enviar mensagem"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr "Enviar produtos quebrados para reparo"

#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""
"Enviar um e-mail de confirmação aos clientes para notificá-los de que seu "
"Ticket da Central de Ajuda foi recebido e está a ser analisado pela equipa. "
"Enviar automaticamente um e-mail aos clientes quando um Ticket atingir uma "
"Etapa específica numa Equipa da Central de Ajuda definindo esse modelo na "
"Etapa."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send customers a replacement for a lost, damaged, or returned item"
msgstr ""

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "Serviço"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr "Definir um modelo de e-mail em estágios"

#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr ""
"Defina esse modelo no estágio de um projeto para automatizar o envio de e-"
"mails quando as tarefas atingirem os estágios"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "Definições"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
msgid "Share Ticket"
msgstr "Compartilhar chamado"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to "
"their questions."
msgstr ""
"Compartilhe apresentações e vídeos e organize-os em cursos. Permita que os "
"clientes pesquisem seus cursos de e-Learning na central de ajuda para obter "
"respostas."

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr "Mostrar avaliações de clientes"

#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "Mostrar Políticas de SLA"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records whose next activity date is past"
msgstr "Mostrar todos os registros cuja data da próxima atividade já passou"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr "SLA"

#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr "Resolvido"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "Origem"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Stage"
msgstr "Etapa"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "Etapa Alterada"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "Pesquisa fase"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "Etapas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr "Estágios para excluir"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr ""
"Estados que a equipa vai utilizar. Os tickets desta equipa só poderão estar "
"nestes estados."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "Estado"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"Estados baseados nas atividades\n"
"Vencida: Ultrapassada a data planeada\n"
"Hoje: Data da atividade é a de hoje\n"
"Planeada: Atividades futuras."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr "Hora do estado"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
msgid "Subject"
msgstr "Assunto"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "Taxa de Sucesso"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "Análise da Taxa de Sucesso"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr "Política de SLA com sucesso"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
msgid "Tag"
msgstr "Etiqueta"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "Etiquetas"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr "Os marcadores são perfeitos para organizar seus chamados."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "Alvo"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
msgid "Target Stage"
msgstr "Estágio alvo"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "Equipa"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
msgid "Team Member"
msgstr "Membro da equipe"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "Membros da equipa"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
msgid "Team Stages"
msgstr "Estágios da equipe"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "Modelos"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "The customer cannot belong to a different company than the ticket."
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
"email that does not reply to an existing record will cause the creation of a "
"new record of this model (e.g. a Project Task)"
msgstr ""
"O modelo (Odoo Document Kind) a qual esta alias corresponde. Qualquer email "
"de entrada que não responda a um registo existente criará um novo registo "
"deste modelo (Ex.: uma Tarefa de Projeto)"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr ""
"O nome do alias de email, ex.: 'jobs' se quiser receber emails de "
"<jobs@example.odoo.com>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "The team does not allow ticket closing through portal"
msgstr "A equipe não permite o fechamento de chamado através do portal"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr ""
"O tempo gasto nesses estágios não será levado em conta no cálculo do SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "De momento, não existem Tickets na sua conta."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "Este"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
msgstr ""
"Esta política de SLA se aplicará a chamados que correspondam a TODOS os "
"critérios a seguir:"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts, "
"e.g. Fall_Drive, Christmas_Special"
msgstr ""
"Este é um nome que ajuda você a manter o controle de seus diferentes "
"esforços de campanha, ex.: Black Friday, Natal"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr ""
"Este é o método de entrega, ex.: cartão postal, e-mail ou anúncio de banner"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr ""
"A origem do link, por exemplo, mecanismo de busca, outro domínio ou nome da "
"lista de e-mail"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr "Este ticket foi fechado %s horas após o prazo de SLA."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr "Este ticket foi fechado com sucesso %s horas antes do prazo de SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr ""
"Isso arquivará os estágios e todos os chamados contidos das seguintes "
"equipes:"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr ""
"Elas representam as diferentes categorias de coisas que você precisa fazer "
"(ex.: \"ligar\" ou \"enviar e-mail\")."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Three stars, maximum score"
msgstr "Três estrelas, pontuação máxima"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "Ticket"

#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "Análise de Tickets"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr "Chamado fechado"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid ""
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
"15 }}"
msgstr ""

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
msgid "Ticket Count"
msgstr "Total de chamados"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "Ticket Criado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Ticket Creation Date"
msgstr "Data de criação do chamado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr "Data limite do chamado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr "Sequência de IDs de chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr "Propriedades do chamado"

#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr "Chamado avaliado"

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr "Status de SLA do chamado"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
msgid "Ticket Tag"
msgstr "Marcador do chamado"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr "Título do chamado"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Ticket closed by the customer"
msgstr "Chamado fechado pelo cliente"

#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "Ticket criado"

#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Tickets"
msgstr "Tickets"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
msgid "Tickets Analysis"
msgstr "Análise de chamados"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr "Tickets Fechados"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "Busca de chamados"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr "Os chamados em um estágio dobrado são considerados fechados."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr "Faturamento de horas"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr "Tempo para fechar (horas)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr "Tempo para a primeira atribuição (horas)"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "Registos de Horas"

#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr "Dica: crie chamados a partir de e-mails recebidos"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
"                Collaborate efficiently by chatting in real-time or via "
"email."
msgstr ""
"Resolva tudo planejando atividades e usando os status de chamado.<br>\n"
"Colabore de forma eficiente pelo chat ao vivo ou por e-mail."

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Today"
msgstr "Hoje"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "Atividades do Dia"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Today's Average Rating"
msgstr "Avaliação média atual"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr "Tempo total de troca em horas"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr "Monitorar e faturar horas"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr "Acompanhar a satisfação do cliente nos chamados"

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr ""
"Acompanhe o desempenho de suas equipes, a taxa de sucesso de seus chamados e "
"a rapidez com que você cumpre seus acordos de nível de serviço (SLAs)."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr "Monitore o tempo despendido em chamados"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Two stars, with a maximum of three"
msgstr "Duas estrelas, com um máximo de três"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "Tipo de atividade de exceção registrada."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
msgid "Unarchive Tickets"
msgstr "Desarquivar chamados"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Unassigned"
msgstr "Não Atribuídos"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "Tickets Não Atribuídos"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Unhappy"
msgstr "Insatisfeito"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Unhappy face"
msgstr "Emoji triste"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "Mensagens Não Lidas"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Urgent"
msgstr "Urgente"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Use <b>activities</b> to organize your daily work."
msgstr "Utilize as <b>atividades</b> para organizar seu trabalho diário."

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr "Usar alias"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr "Usar cupons"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
msgid "Use Gift Cards"
msgstr ""

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
"customers. Add new people to the followers' list to make them aware of the "
"progress of this ticket."
msgstr ""
"Use o chatter para <b>enviar e-mails</b> e se comunicar de forma eficiente "
"com seus clientes. \n"
"Adicione novas pessoas à lista de seguidores para que elas saibam do "
"andamento desse chamado."

#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "Utilizador"

#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr "Suporte VIP"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "Visibilidade"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr "Visibilidade e atribuição"

#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr ""
"Quer <b>aumentar a satisfação do seu cliente</b>?<br/><i>Clique em central "
"de ajuda para começar.</i>"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Want to use the website form? Just adjust your team's visibility to "
"\"Invited portal users and all internal users\" and watch the magic happen!"
msgstr ""
"Quer usar o formulário do site? Basta ajustar a visibilidade da sua equipe "
"para \"Usuários do portal convidados e todos os usuários internos\" e ver a "
"mágica acontecer!"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need "
"our assistance, please close this ticket. Thank you for your collaboration."
msgstr ""
"Esperamos ter atendido sua solicitação de forma satisfatória. Se não "
"precisar mais de nossa assistência, feche este chamado. Obrigado por sua "
"colaboração."

#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
"provided within 2 working days.<br>\n"
"            Support is mainly provided in English. We can also assist in "
"Spanish, French, and Dutch."
msgstr ""
"Oferecemos suporte 24 horas por dia, 7 dias por semana. As respostas aos "
"chamados geralmente são fornecidas em até dois dias úteis.<br>\n"
"O suporte é fornecido principalmente em inglês. Também podemos prestar "
"assistência em português, espanhol, francês e holandês."

#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "Website"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "Formulário do Site da Web"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
msgid "Website Messages"
msgstr "Mensagens do Website"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "Histórico de comunicação do Website"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr "Dentro de"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "Horário de Trabalho"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Assign"
msgstr "Horas úteis até atribuir"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Close"
msgstr "Horas úteis até concluir"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Working Hours until SLA Deadline"
msgstr "Horas úteis até o prazo final do SLA"

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr ""
"Horas de trabalho excedidas relação ao prazo de SLAs cumpridos. Um número "
"positivo significa que o SLA foi cumprido após o prazo final."

#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr "Horas de trabalho usadas para determinar o prazo das políticas de SLA."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr ""
"Você também gostaria de desarquivar todos os chamados contidos nesses "
"estágios?"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
msgid "X"
msgstr ""

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr ""
"Não é possível apagar estágios que contenham chamados. Você pode arquivá-los "
"ou primeiro apagar todos os chamados."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr ""
"Não é possível apagar estágios que contenham chamados. Primeiro, você deve "
"apagar todos os chamados."

#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr "Você não pode ter metas negativas"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid ""
"You cannot update the company of this partner because it would lead to "
"inconsistency with some of its tickets."
msgstr ""

#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr "Você concluiu todos os seus chamados dentro do prazo."

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "You have been invited to follow %s"
msgstr "Você foi convidado para seguir %s"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "You have been invited to follow Ticket Document :"
msgstr "Você foi convidado a seguir o documento do chamado:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "alias"
msgstr "alias"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "close_date"
msgstr "close_date"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "ex.: fechar chamados urgentes dentro de 36 horas"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr "ex:. Atendimento ao cliente"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. My Company"
msgstr "ex.: Minha Empresa"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr "ex.: O produto chegou danificado"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. mycompany.com"
msgstr "ex.: minhaempresa.com"

#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "e-Learning"

#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr "gerar chamados em seu funil."

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr "foi criado a partir do chamado:"

#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "buscar equipe"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "team_id"
msgstr "team_id"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "tickets"
msgstr "chamados"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "user_id"
msgstr "user_id"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or "
"'Helpdesk' }}: Service Rating Request"
msgstr ""
"{{ object.company_id.name or object.user_id.company_id.name or "
"'Helpdesk' }}: Solicitação de avaliação de serviço"

#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.name }}"
msgstr "{{ object.name }}"

#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "👤 Unassigned"
msgstr "👤 Não atribuído"

#~ msgid ""
#~ "<div>\n"
#~ "        Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
#~ "        We would like to inform you that we have closed your ticket "
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
#~ "        We trust that the services provided have met your expectations "
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
#~ ">\n"
#~ "        However, if you have any further questions or comments, please do "
#~ "not hesitate to reply to this email to re-open your ticket. \n"
#~ "        Our team is always here to help you and we will be happy to "
#~ "assist you with any further concerns you may have.<br/><br/>\n"
#~ "        Thank you for choosing our services and for your cooperation "
#~ "throughout this process. We truly value your business and appreciate the "
#~ "opportunity to serve you.<br/><br/>\n"
#~ "        Kind regards,<br/><br/>\n"
#~ "        <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
#~ "Team.\n"
#~ "    </div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "        Prezado(a) <t t-out=\"object.sudo().partner_id.name or 'Madam/"
#~ "Sir'\"></t>,<br/><br/>\n"
#~ "        Gostaríamos de informar que fechamos o seu chamado (referência <t "
#~ "t-out=\"object.id or ''\">15</t>). \n"
#~ "        speramos que os serviços prestados tenham atendido às suas "
#~ "expectativas e que você tenha encontrado uma resolução satisfatória para "
#~ "o seu problema.<br/><br/>\n"
#~ "        Entretanto, caso ainda tenha alguma dúvida ou comentário, sinta-"
#~ "se à vontade para responder a esse e-mail e reabrir o seu chamado. A "
#~ "nossa equipe sempre estará aqui para te ajudar e te auxiliará com o que "
#~ "precisar.<br/><br/>\n"
#~ "        Agradecemos por escolher os nossos produtos e pela sua cooperação "
#~ "durante o processo. Valorizamos a sua preferência e agradecemos pela "
#~ "oportunidade de prestar serviços a você.<br/><br/>\n"
#~ "        Atenciosamente,<br/><br/>\n"
#~ "        Equipe da <t t-out=\"object.team_id.name or 'Helpdesk'\">Central "
#~ "de Ajuda</t>.\n"
#~ "    </div>\n"
#~ "        "

#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
#~ msgstr "Ticket fechado - Referência {{ object.id if object.id else 15 }}"

#~ msgid ""
#~ "<div>\n"
#~ "    Dear <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
#~ "    Your request\n"
#~ "    <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
#~ "''\">Table legs are unbalanced</a>\n"
#~ "    </t>\n"
#~ "    has been received and is being reviewed by our <t t-"
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
#~ "    The reference for your ticket is <strong><t t-out=\"object.ticket_ref "
#~ "or ''\">15</t></strong>.<br/><br/>\n"
#~ "\n"
#~ "    To provide any additional information, simply reply to this email.<br/"
#~ "><br/>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Don't hesitate to visit our <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
#~ "You might find the answer to your question.\n"
#~ "        <br/><br/>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Feel free to close your ticket if our help is no longer needed. "
#~ "Thank you for your collaboration.<br/><br/>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.use_website_helpdesk_form\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
#~ "target=\"_blank\">View Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-else=\"\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
#~ "target=\"_blank\">View Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
#~ "\" target=\"_blank\">Close Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
#~ "(object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visit Help Center</a>\n"
#~ "        </t><br/><br/>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Best regards,<br/><br/>\n"
#~ "    <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
#~ "</div>\n"
#~ "        "
#~ msgstr ""
#~ "<div>\n"
#~ "     <t t-out=\"object.sudo().partner_id.name or "
#~ "object.sudo().partner_name or 'Madam/Sir'\">Prezado(a)</t>,<br/><br/>\n"
#~ "    Sua solicitação\n"
#~ "    <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.get_portal_url()\">\n"
#~ "        <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
#~ "''\">As pernas da mesa estão desparelhas</a>\n"
#~ "    </t>\n"
#~ "    foi recebida e está sendo revisada por nossa <t t-"
#~ "out=\"object.team_id.name or ''\">equipe de suporte VIP</t>.<br/><br/>\n"
#~ "    A referência do seu chamado é <strong><t t-out=\"object.ticket_ref or "
#~ "''\">15</t></strong>.<br/><br/>\n"
#~ "\n"
#~ "    Para fornecer informações adicionais, basta responder a este e-mail."
#~ "<br/><br/>\n"
#~ "    <t t-if=\"object.team_id.show_knowledge_base\">\n"
#~ "        Não hesite em visitar nossa <a t-attf-"
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Central de Ajuda</"
#~ "a>. Você pode encontrar a resposta para sua pergunta.\n"
#~ "        <br/><br/>\n"
#~ "    </t>\n"
#~ "    <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "        Fique à vontade para encerrar o seu chamado, se o suporte não for "
#~ "mais necessário. Agradecemos por sua colaboração.<br/><br/>\n"
#~ "    </t>\n"
#~ "\n"
#~ "    <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.use_website_helpdesk_form\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
#~ "target=\"_blank\">Visualizar chamado</a>\n"
#~ "        </t>\n"
#~ "        <t t-else=\"\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
#~ "target=\"_blank\">Visualizador chamado</a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"hasattr(object.team_id, 'website_id') and "
#~ "object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
#~ "\" target=\"_blank\">Encerrar chamado</a>\n"
#~ "        </t>\n"
#~ "        <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
#~ "(object.id, object.access_token)\" target=\"_blank\">Encerrar chamado</"
#~ "a>\n"
#~ "        </t>\n"
#~ "        <t t-if=\"object.team_id.use_website_helpdesk_forum or "
#~ "object.team_id.use_website_helpdesk_knowledge or "
#~ "object.team_id.use_website_helpdesk_slides\">\n"
#~ "            <a t-attf-style=\"background-color: "
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
#~ "16px 8px 16px; text-decoration: none; color: "
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
#~ "target=\"_blank\">Visitar a Central de Ajuda</a>\n"
#~ "        </t><br/><br/>\n"
#~ "    </div>\n"
#~ "\n"
#~ "    Atenciosamente,<br/><br/>\n"
#~ "    Equipe da <t t-out=\"object.team_id.name or 'Helpdesk'\">Central de "
#~ "Ajuda</t>\n"
#~ "</div>\n"
#~ "        "

#~ msgid "<small class=\"text-end\">Stage:</small>"
#~ msgstr "<small class=\"text-end\">Estado:</small>"

#~ msgid "<span class=\"text-muted\">Open</span>"
#~ msgstr "<span class=\"text-muted\">Aberto</span>"

#~ msgid "<span class=\"text-muted\">Urgent</span>"
#~ msgstr "<span class=\"text-muted\">Urgente</span>"

#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
#~ msgstr "<strong class=\"col-lg-2\">Gerido por</strong>"

#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
#~ msgstr "<strong class=\"col-lg-2\">Reportado em</strong>"

#~ msgid "<strong>Assigned to</strong>"
#~ msgstr "<strong>Atribuído a</strong>"

#~ msgid "<strong>Customer</strong>"
#~ msgstr "<strong>Cliente</strong>"

#~ msgid "<strong>Message and communication history</strong>"
#~ msgstr "<strong>Histórico de mensagens e comunicações</strong>"

#~ msgid "A type with the same name already exists."
#~ msgstr "Tipo já existe."

#~ msgid "Add a description..."
#~ msgstr "Acrescente uma descrição..."

#~ msgid "Alias domain"
#~ msgstr "Domínio do alias"

#~ msgid "Alias email"
#~ msgstr "Alias de Email"

#~ msgid "Assign the ticket to a <b>member of your team</b>."
#~ msgstr "Atribuir o ticket ao <b>membro da tua equipa</b>."

#~ msgid "Average"
#~ msgstr "Média"

#~ msgid "Bad"
#~ msgstr "Mau"

#~ msgid "Canceled"
#~ msgstr "Cancelado"

#~ msgid "Created On"
#~ msgstr "Criado em"

#~ msgid "Current stage of this ticket"
#~ msgstr "Estado atual deste ticket"

#~ msgid "Dashboard"
#~ msgstr "Painel"

#~ msgid "Documentation"
#~ msgstr "Documentação"

#~ msgid "Edit"
#~ msgstr "Editar"

#~ msgid "Folded in Kanban"
#~ msgstr "Arquivado em Kanban"

#~ msgid "Group By"
#~ msgstr "Agrupar por"

#~ msgid "Handle Ticket"
#~ msgstr "Gerir Ticket"

#~ msgid "Has External Mail Server"
#~ msgstr "Tem Servidor de Email Externo"

#~ msgid "Helpdesk Ticket Type"
#~ msgstr "Tipo de Ticket de Apoio ao Cliente"

#~ msgid "In"
#~ msgstr "No"

#~ msgid "Issue"
#~ msgstr "Questão"

#~ msgid "Number of messages which requires an action"
#~ msgstr "Número de mensagens que requerem uma ação"

#~ msgid "Owner"
#~ msgstr "Dono"

#~ msgid "Question"
#~ msgstr "Pergunta"

#~ msgid "Reference"
#~ msgstr "Referência"

#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
#~ msgstr "Procurar <span class=\"nolabel\"> (no Conteúdo)</span>"

#~ msgid "Search in Messages"
#~ msgstr "Procurar em Mensagens"

#~ msgid "Sequence"
#~ msgstr "Sequência"

#~ msgid "Share"
#~ msgstr "Partilhar"

#~ msgid "Show all records which has next action date is before today"
#~ msgstr "Mostrar todos os registos cuja data de ação é anterior à atual"

#~ msgid "Teams"
#~ msgstr "Equipas"

#~ msgid ""
#~ "The owner of records created upon receiving emails on this alias. If this "
#~ "field is not set the system will attempt to find the right owner based on "
#~ "the sender (From) address, or will use the Administrator account if no "
#~ "system user is found for that address."
#~ msgstr ""
#~ "O dono dos registos criados depois da receção de emails neste alias. Se "
#~ "este campo não estiver ativo, o sistema vai tentar encontrar o dono "
#~ "correto com base no endereço do remetente (De), ou então usa a conta de "
#~ "Administrador se não for encontrado nenhum utilizador do sistema nesse "
#~ "endereço."

#~ msgid "Ticket Stage Changed"
#~ msgstr "Alterado o Estado do Ticket"

#~ msgid "Ticket Type"
#~ msgstr "Tipo de Ticket"

#~ msgid "Twitter"
#~ msgstr "Twitter"

#~ msgid "Type"
#~ msgstr "Tipo"

#~ msgid "helpdesk view rating"
#~ msgstr "avaliação na visualização da central de ajuda"