helpdesk.ticket.activity helpdesk.ticket
#
helpdesk.ticket.graph helpdesk.ticket helpdesk.ticket.pivot helpdesk.ticket helpdesk.ticket.search.base helpdesk.ticket 999 helpdesk.ticket.search helpdesk.ticket primary 15 helpdesk.ticket.search helpdesk.ticket helpdesk.ticket.list helpdesk.ticket helpdesk.ticket.list.group.stage helpdesk.ticket primary stage_id helpdesk.ticket.pivot.group.stage helpdesk.ticket primary helpdesk.ticket.form.quick_create helpdesk.ticket 1000
helpdesk.ticket.kanban helpdesk.ticket 10 Restore
(#)
helpdesk.ticket.form helpdesk.ticket

Share Ticket portal.share form new form helpdesk.ticket.view.cohort helpdesk.ticket My Tickets helpdesk.ticket my-tickets list,kanban,form,activity,pivot,graph,cohort { 'search_default_my_ticket': True, 'search_default_is_open': True, 'default_user_id': uid, }

No tickets found. Let's create one!

To get things done, plan activities and use the ticket status.
Collaborate efficiently by chatting in real-time or via email.

helpdesk.ticket.graph.inherit.all.ticket helpdesk.ticket 80 primary 1 All Tickets helpdesk.ticket all-tickets list,kanban,form,activity,pivot,graph,cohort {'search_default_is_open': True}

No tickets found. Let's create one!

To get things done, plan activities and use the ticket status.
Collaborate efficiently by chatting in real-time or via email.

helpdesk.ticket.pivot.inherit.all.ticket helpdesk.ticket 81 primary list kanban activity pivot graph cohort list kanban activity pivot graph Send Email mail.compose.message form new { 'default_composition_mode': 'mass_mail', 'default_partner_to': '{{ object.partner_id.id or \'\' }}', } list,kanban Tickets helpdesk.ticket list,kanban,form,activity,pivot,graph,cohort {'create': False, 'search_default_is_open': True, 'search_default_my_ticket': True}

No tickets found

To get things done, plan activities and use the ticket status.
Collaborate efficiently by chatting in real-time or via email.

Tickets helpdesk.ticket list,kanban,form,activity,pivot,graph,cohort [] {'create': False, 'search_default_is_open': True, 'search_default_my_ticket': True, 'search_default_sla_failed': True}

Congratulations!

You completed all your tickets on time.

helpdesk.ticket.close.analysis.pivot.inherit helpdesk.ticket 80 primary Closed Tickets Analysis helpdesk.ticket list,form,pivot,graph { 'search_default_my_ticket': True, 'search_default_is_close': True, }

No data yet!

Create tickets to get statistics.

list pivot graph list kanban activity pivot graph list kanban activity pivot graph helpdesk.ticket.graph.7days.inherit helpdesk.ticket primary helpdesk.ticket.pivot.7days.inherit helpdesk.ticket primary Closed Tickets helpdesk.ticket list,kanban,form,activity,pivot,graph,cohort { 'search_default_my_ticket': True, 'search_default_closed_last_7days': True, }

No data yet!

Create tickets to get statistics.

list kanban activity pivot graph cohort Tickets helpdesk.ticket tickets kanban,list,form,activity,pivot,graph,cohort [('team_id', '=', active_id)] {'default_team_id': active_id}

No tickets found. Let's create one!

To get things done, plan activities and use the ticket status.
Collaborate efficiently by chatting in real-time or via email.

kanban list activity pivot Tickets helpdesk.ticket kanban,list,form,activity,pivot,graph,cohort {'search_default_unassigned': True, 'search_default_is_open': True} [('team_id', '=', active_id)]

No tickets found. Let's create one!

To get things done, plan activities and use the ticket status.
Collaborate efficiently by chatting in real-time or via email.

helpdesk.ticket.search helpdesk.ticket helpdesk.ticket.pivot helpdesk.ticket helpdesk.ticket.graph helpdesk.ticket Performance Analysis helpdesk.ticket pivot,graph {'search_default_team_id': active_ids, 'pivot_measures': ['close_hours', '__count__']}

No data yet!

Create tickets to get statistics.

Success Rate Analysis helpdesk.ticket list,form,pivot,graph { 'search_default_is_close': True, 'search_default_my_ticket': True, 'search_default_sla_success': True, 'pivot_measures': ['__count__'], }

No data yet!

Create tickets to get statistics.

list graph pivot Preview form code action = records.action_customer_preview() Success Rate helpdesk.ticket list,kanban,form,activity,pivot,graph,cohort { 'search_default_my_ticket': True, 'search_default_sla_success': True, 'search_default_closed_last_7days': True, }

No data yet!

Create tickets to get statistics.

list kanban activity pivot graph helpdesk.ticket.list helpdesk.ticket primary ticket_ref desc Add/remove followers mail.followers.edit form new {'default_res_model': 'helpdesk.ticket', 'default_res_ids': active_ids} list,kanban