# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * website_helpdesk_livechat
#
# Translators:
# Quim - eccit <quim@eccit.com>, 2022
# Manel Fernandez Ramirez <manelfera@outlook.com>, 2022
# Arnau Ros, 2022
# jabelchi, 2022
# marcescu, 2022
# Martin Trigaux, 2022
# Ivan Espinola, 2022
# jabiri7, 2022
# "Dylan Kiss (dyki)" <dyki@odoo.com>, 2025.
# "Noemi Pla Garcia (nopl)" <nopl@odoo.com>, 2025.
# Weblate <noreply-mt-weblate@weblate.org>, 2025.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2025-12-30 18:43+0000\n"
"PO-Revision-Date: 2025-11-18 12:21+0000\n"
"Last-Translator: Weblate <noreply-mt-weblate@weblate.org>\n"
"Language-Team: Catalan <https://translate.odoo.com/projects/odoo-19/"
"website_helpdesk_livechat/ca/>\n"
"Language: ca\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Generator: Weblate 5.12.2\n"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
msgid "%(name)s's Ticket"
msgstr "Tiquet de %(name)s"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
msgid "<span class=\"o_stat_text\">View chat</span>"
msgstr "<span class=\"o_stat_text\">Veure el xat</span>"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
msgid "Alright, we should have everything we need"
msgstr "D'acord, hauríem de tenir tot el que necessitem"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
msgid ""
"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
"ticket to be created."
msgstr ""
"Ha d'existir un pas de tipus «Correu electrònic» abans del pas «Crear "
"tiquet» per poder crear-ne un."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
msgid "Anything else to add?"
msgstr "Hi ha res més a afegir?"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
msgid "Chatbot Script"
msgstr "Script de Chatbot"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
msgid "Chatbot Script Step"
msgstr "Pas de l'script de Chatbot"

#. module: website_helpdesk_livechat
#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
msgid "Chatbots"
msgstr "Bots de xat"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Chatbots"
msgstr "Configurar bots de conversa"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Live Chat Channel"
msgstr "Configurar canal de xat en directe"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
msgid "Create Ticket"
msgstr "Crea un tiquet"

#. module: website_helpdesk_livechat
#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr "Crear un tiquet"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
msgid "Create a new helpdesk ticket (/ticket ticket title)"
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
"(i_start)sticket title%(i_end)s%(pre_end)s"
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Created a new ticket: %s"
msgstr "S'ha creat un tiquet nou: %s"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
msgid "Discussion Channel"
msgstr "Canal de debat"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
msgid "Display Name"
msgstr "Nom mostrat"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
msgid "First, what is the nature of your issue?"
msgstr "En primer lloc, quina és la naturalesa del seu problema?"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
msgid "Great, that will make our lives easier."
msgstr "Genial, això ens facilitarà la vida."

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
msgid "Has Helpdesk Ticket"
msgstr ""

#. module: website_helpdesk_livechat
#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
msgid "Helpdesk Bot"
msgstr "Bot del servei d'assistència"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
msgid "Helpdesk Team"
msgstr "Equip de helpdesk"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "Tiquet de Helpdesk"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
msgid "Here we go, help is on the way!"
msgstr "Aquí anem, l'ajuda està en camí!"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
msgid "I have a technical issue"
msgstr "Tinc una qüestió tècnica"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
msgid "I have an administrative question"
msgstr "Tinc una pregunta administrativa"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
msgid "ID"
msgstr "ID"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
msgid "It's OK, we can also find your contract by other means."
msgstr "Està bé, també podem trobar el teu contracte per altres mitjans."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
msgid "Just a last thing, can we please have your email address?"
msgstr "Una última cosa, podem tenir la seva adreça de correu electrònic?"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "Xat en directe"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
msgid "Live chat from which the ticket was created"
msgstr ""

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
msgid "Livechat Support Channel Report"
msgstr "Informe del canal de suport de Livechat"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Load More"
msgstr ""

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
msgid "No"
msgstr "No"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
"are using the right format: %(pre_start)s%(search_tickets_command)s %"
"(i_start)skeywords%(i_end)s%(pre_end)s"
msgstr ""

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
msgid ""
"OK, I just created a ticket for you. You should receive an email "
"confirmation very soon."
msgstr ""
"D'acord, acabo de crear un bitllet per a tu. Hauries de rebre una "
"confirmació per correu electrònic molt aviat."

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
msgid "Open tickets"
msgstr ""

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
msgid "Please write below the serial number of your equipment."
msgstr "Escriu a sota el número de sèrie del teu equip."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
msgid "Please write below your customer reference."
msgstr "Escriviu a sota de la vostra referència de client."

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
msgid "Search helpdesk tickets (/search_tickets keyword)"
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
"(i_start)skeywords%(i_end)s%(pre_end)s"
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Something is missing or wrong in command"
msgstr "Alguna cosa no existeix o és incorrecte a l'ordre"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Something is missing or wrong in the command"
msgstr ""

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
msgid "Step Type"
msgstr "Tipus de pas"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
msgid "Thank you, that will help our engineers see what went wrong."
msgstr "Gràcies, això ajudarà els nostres enginyers a veure el que ha fallat."

#. module: website_helpdesk_livechat
#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
msgid "The channel becomes accessible to helpdesk users when tickets are set."
msgstr ""

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
msgid "Tickets"
msgstr "Tiquets"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
msgid "Tickets created"
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
"(tickets)s"
msgstr ""

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
msgid ""
"To start with, do you have a customer reference?\n"
"They are written on each invoice you received, next to your name."
msgstr ""
"Per a començar, teniu una referència al client?\n"
"Estan escrites en cada factura que has rebut, al costat del teu nom."

#. module: website_helpdesk_livechat
#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
msgid "Use Live Chat"
msgstr ""

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_res_users
msgid "User"
msgstr "Usuari"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
msgid "We're all set. Now, what is your issue?"
msgstr "Estem tots a punt. Ara, quin és el teu problema?"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
msgid "Yes"
msgstr "Sí"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
msgid "You cannot create tickets linked to channels you don't have access to."
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
msgid ""
"You cannot update a ticket and link it to a channel you don't have access to."
msgstr ""

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
msgid "e.g. Product arrived damaged"
msgstr "P. ex. el producte ha estat malmès"

#~ msgid ""
#~ "\n"
#~ "                    Create a new helpdesk ticket by typing <b>/ticket "
#~ "<i>ticket title</i></b><br>\n"
#~ "                    "
#~ msgstr ""
#~ "\n"
#~ "                    Crea un nou tiquet de suport en escriure <b>/tiquet "
#~ "<i>ticket title</i></b><br>\n"
#~ "                    "

#~ msgid "Canned Responses"
#~ msgstr "Respostes predefinides"

#~ msgid "Canned Responses Search"
#~ msgstr "Cerca de respostes enllaunades"

#~ msgid "Generated Ticket Count"
#~ msgstr "Comptador de tiquets generats"

#~ msgid "No canned reponses found. Let's create one!"
#~ msgstr "No s'han trobat dipòsits enllaunats. Creem-ne un!"

#~ msgid ""
#~ "With canned responses, you can type <i>:shortcuts</i> to insert "
#~ "prewritten responses into your messages. These shortcuts are replaced "
#~ "directly in your messages so that you can still make changes before "
#~ "sending them."
#~ msgstr ""
#~ "Amb respostes preescrites, podeu escriure <i>:dreceres</i> per inserir "
#~ "respostes preescrites als vostres missatges. Aquestes dreceres es "
#~ "reemplacen directament en els vostres missatges perquè encara pugueu fer "
#~ "canvis abans d'enviar-los."