# Translation of Odoo Server. # This file contains the translation of the following modules: # * website_helpdesk_livechat # # Translators: # Martin Trigaux, 2022 # Friederike Fasterling-Nesselbosch, 2022 # Larissa Manderfeld, 2023 # # "Dylan Kiss (dyki)" , 2025. # "Larissa Manderfeld (lman)" , 2025, 2026. msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0+e\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2025-12-30 18:43+0000\n" "PO-Revision-Date: 2026-04-24 09:54+0000\n" "Last-Translator: \"Larissa Manderfeld (lman)\" \n" "Language-Team: German \n" "Language: de\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" "X-Generator: Weblate 5.17\n" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0 msgid "%(name)s's Ticket" msgstr "Ticket von %(name)s" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat msgid "View chat" msgstr "Chat anzeigen" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done msgid "Alright, we should have everything we need" msgstr "OK, wir sollten alles Nötige haben" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0 msgid "" "An \"Email\" step type must exist before the \"Create Ticket\" step for a " "ticket to be created." msgstr "" "Der Schritt „E-Mail“ muss vor dem Schritt „Ticket erstellen“ vorhanden sein, " "damit ein Ticket erstellt werden kann." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc msgid "Anything else to add?" msgstr "Noch etwas hinzuzufügen?" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script msgid "Chatbot Script" msgstr "Chatbot-Skript" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step msgid "Chatbot Script Step" msgstr "Chatbot-Skript-Schritt" #. module: website_helpdesk_livechat #: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config msgid "Chatbots" msgstr "Chatbots" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat msgid "Configure Chatbots" msgstr "Chatbots konfigurieren" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat msgid "Configure Live Chat Channel" msgstr "Livechat-Kanal konfigurieren" #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0 #: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket msgid "Create Ticket" msgstr "Ticket erstellen" #. module: website_helpdesk_livechat #: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket msgid "Create a Ticket" msgstr "Ticket erstellen" #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0 msgid "Create a new helpdesk ticket (/ticket ticket title)" msgstr "Neues Kundendienstticket erstellen (/Ticket Tickettitel)" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %" "(i_start)sticket title%(i_end)s%(pre_end)s" msgstr "" "Erstellen Sie ein neues Kundendienstticket mit: %(pre_start)s%" "(ticket_command)s %(i_start)sTicket-Titel%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Created a new ticket: %s" msgstr "Neues Ticket erstellt: %s" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel msgid "Discussion Channel" msgstr "Diskussionskanal" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name msgid "Display Name" msgstr "Anzeigename" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch msgid "First, what is the nature of your issue?" msgstr "Worum handelt es sich bei Ihrem Problem?" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes msgid "Great, that will make our lives easier." msgstr "Toll, das macht uns das Leben einfacher." #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket msgid "Has Helpdesk Ticket" msgstr "Hat Kundendienstticket" #. module: website_helpdesk_livechat #: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot msgid "Helpdesk Bot" msgstr "Kundendienstbot" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id msgid "Helpdesk Team" msgstr "Kundendienstteam" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket msgid "Helpdesk Ticket" msgstr "Kundendienstticket" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome msgid "Here we go, help is on the way!" msgstr "Los geht's! Hilfe ist auf dem Weg!" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical msgid "I have a technical issue" msgstr "Ich habe ein technisches Problem" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative msgid "I have an administrative question" msgstr "Ich habe eine administrative Frage" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id msgid "ID" msgstr "ID" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no msgid "It's OK, we can also find your contract by other means." msgstr "Keine Sorge, wir können Ihren Vertrag auch anders finden." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email msgid "Just a last thing, can we please have your email address?" msgstr "Noch eine letzte Frage: Können wir bitte Ihre E-Mail-Adresse haben?" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat msgid "Live Chat" msgstr "Livechat" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id msgid "Live chat from which the ticket was created" msgstr "Livechat, aus dem das Ticket erstellt wurde" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel msgid "Livechat Support Channel Report" msgstr "Kanalbericht zum Livechat-Support" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Load More" msgstr "Mehr laden" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no msgid "No" msgstr "Nein" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you " "are using the right format: %(pre_start)s%(search_tickets_command)s %" "(i_start)skeywords%(i_end)s%(pre_end)s" msgstr "" "Keine Tickets gefunden für %(b_start)s%(keywords)s%(b_end)s.%(br)sStellen " "Sie sicher, dass Sie das richtige Format verwenden: %(pre_start)s%" "(search_tickets_command)s %(i_start)sSchlagwörter%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket msgid "" "OK, I just created a ticket for you. You should receive an email " "confirmation very soon." msgstr "" "OK, ich habe gerade ein Ticket für Sie erstellt. Sie sollten sehr bald eine " "E-Mail-Bestätigung erhalten." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0 msgid "Open tickets" msgstr "Offene Tickets" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial msgid "Please write below the serial number of your equipment." msgstr "Bitte geben Sie unten die Seriennummer Ihres Geräts an." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input msgid "Please write below your customer reference." msgstr "Bitte geben Sie unten Ihre Kundennummer an." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0 msgid "Search helpdesk tickets (/search_tickets keyword)" msgstr "Kundendiensttickets suchen (/search_tickets Schlagwort)" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %" "(i_start)skeywords%(i_end)s%(pre_end)s" msgstr "" "Suchen Sie Kundendiensttickets, indem Sie Folgendes eingeben: %(pre_start)s%" "(search_tickets_command)s %(i_start)sSchlagwörter%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Something is missing or wrong in command" msgstr "Etwas im Befehl fehlt oder ist falsch" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Something is missing or wrong in the command" msgstr "Etwas im Befehl fehlt oder ist falsch" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type msgid "Step Type" msgstr "Schritttyp" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks msgid "Thank you, that will help our engineers see what went wrong." msgstr "Danke! Das wird unseren Ingenieuren helfen, den Fehler zu finden." #. module: website_helpdesk_livechat #: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids msgid "The channel becomes accessible to helpdesk users when tickets are set." msgstr "" "Der Kanal ist für Kundendienstbenutzer zugänglich, wenn Tickets eingestellt " "werden." #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form msgid "Tickets" msgstr "Tickets" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created msgid "Tickets created" msgstr "Tickets erstellt" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%" "(tickets)s" msgstr "" "Ergebnisse der Ticketsuche für %(b_start)s%(keywords)s%(b_end)s: %(br)s%" "(tickets)s" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref msgid "" "To start with, do you have a customer reference?\n" "They are written on each invoice you received, next to your name." msgstr "" "Zunächst einmal: Haben Sie eine Kundenreferenz?\n" "Sie steht auf jeder Rechnung, die Sie erhalten haben, neben Ihrem Namen." #. module: website_helpdesk_livechat #: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat msgid "Use Live Chat" msgstr "Livechat verwenden" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_res_users msgid "User" msgstr "Benutzer" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue msgid "We're all set. Now, what is your issue?" msgstr "Wir haben alles vorbereitet. Was ist Ihr Problem?" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes msgid "Yes" msgstr "Ja" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0 msgid "You cannot create tickets linked to channels you don't have access to." msgstr "" "Sie können keine Tickets erstellen, die mit Kanälen verknüpft sind, auf die " "Sie keinen Zugriff haben." #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0 msgid "" "You cannot update a ticket and link it to a channel you don't have access to." msgstr "" "Sie können ein Ticket nicht aktualisieren und mit einem Kanal verknüpfen, " "auf den Sie keinen Zugriff haben." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0 msgid "e.g. Product arrived damaged" msgstr "z. B. Produkt wurde beschädigt geliefert" #~ msgid "Canned Responses" #~ msgstr "Vorformulierte Antworten" #~ msgid "Canned Responses Search" #~ msgstr "Suche in vorgefertigten Antworten" #~ msgid "Generated Ticket Count" #~ msgstr "Anzahl erstellter Tickets" #~ msgid "No canned reponses found. Let's create one!" #~ msgstr "Keine vorgefertigten Antworten gefunden. Erstellen wir eine!" #~ msgid "" #~ "With canned responses, you can type :shortcuts to insert " #~ "prewritten responses into your messages. These shortcuts are replaced " #~ "directly in your messages so that you can still make changes before " #~ "sending them." #~ msgstr "" #~ "Mit vorgefertigten Antworten können Sie :Kürzel eingeben, um " #~ "vorgeschriebene Antworten in Ihre Nachrichten einzufügen. Diese Kürzel " #~ "werden direkt in Ihren Nachrichten ersetzt, sodass Sie diese immer noch " #~ "vor dem Absenden ändern können."