# Translation of Odoo Server. # This file contains the translation of the following modules: # * website_helpdesk_livechat # # Translators: # Martin Trigaux, 2022 # Leonardo J. Caballero G. , 2022 # Óscar Fonseca , 2022 # "Dylan Kiss (dyki)" , 2025. # Weblate , 2025. # "Noemi Pla Garcia (nopl)" , 2025. msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0+e\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2025-12-30 18:43+0000\n" "PO-Revision-Date: 2025-12-31 11:34+0000\n" "Last-Translator: \"Noemi Pla Garcia (nopl)\" \n" "Language-Team: Spanish \n" "Language: es\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=3; plural=(n == 1) ? 0 : ((n != 0 && n % 1000000 == " "0) ? 1 : 2);\n" "X-Generator: Weblate 5.14.3\n" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0 msgid "%(name)s's Ticket" msgstr "Ticket de %(name)s" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat msgid "View chat" msgstr "Ver chat" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done msgid "Alright, we should have everything we need" msgstr "Muy bien, ya deberíamos tener todo lo necesario" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0 msgid "" "An \"Email\" step type must exist before the \"Create Ticket\" step for a " "ticket to be created." msgstr "" "Debe existir un paso de tipo \"Correo electrónico\" antes del paso \"Crear " "ticket\" para que se cree un ticket." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc msgid "Anything else to add?" msgstr "¿Algo más que añadir?" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script msgid "Chatbot Script" msgstr "Guion del chatbot" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step msgid "Chatbot Script Step" msgstr "Paso de guion del chatbot" #. module: website_helpdesk_livechat #: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config msgid "Chatbots" msgstr "Chatbots" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat msgid "Configure Chatbots" msgstr "Configurar chatbots" #. module: website_helpdesk_livechat #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat msgid "Configure Live Chat Channel" msgstr "Configurar canal de chat en directo" #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0 #: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket msgid "Create Ticket" msgstr "Crear ticket" #. module: website_helpdesk_livechat #: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket msgid "Create a Ticket" msgstr "Crear un ticket" #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0 msgid "Create a new helpdesk ticket (/ticket ticket title)" msgstr "" "Crear un nuevo ticket de servicio de asistencia (/ticket título del ticket)" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %" "(i_start)sticket title%(i_end)s%(pre_end)s" msgstr "" "Cree un nuevo ticket de servicio de asistencia técnica con: %(pre_start)s%" "(ticket_command)s %(i_start)s título del ticket%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Created a new ticket: %s" msgstr "Creó un nuevo ticket: %s" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel msgid "Discussion Channel" msgstr "Canal de conversaciones" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name msgid "Display Name" msgstr "Nombre para mostrar" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch msgid "First, what is the nature of your issue?" msgstr "Primero, ¿qué problema presenta?" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes msgid "Great, that will make our lives easier." msgstr "Muy bien, esto nos ayudará mucho." #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket msgid "Has Helpdesk Ticket" msgstr "Tiene un ticket de servicio de asistencia" #. module: website_helpdesk_livechat #: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot msgid "Helpdesk Bot" msgstr "Bot de servicio de asistencia" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id msgid "Helpdesk Team" msgstr "Equipo de servicio de asistencia" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket msgid "Helpdesk Ticket" msgstr "Ticket de asistencia" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome msgid "Here we go, help is on the way!" msgstr "¡Listo! La ayuda está en camino." #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical msgid "I have a technical issue" msgstr "Tengo un problema técnico" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative msgid "I have an administrative question" msgstr "Tengo una pregunta administrativa" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id msgid "ID" msgstr "ID" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no msgid "It's OK, we can also find your contract by other means." msgstr "No se preocupe, podemos encontrar su contrato de otra manera." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email msgid "Just a last thing, can we please have your email address?" msgstr "Una última cosa, ¿podría darnos su dirección de correo electrónico?" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat msgid "Live Chat" msgstr "Chat en directo" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id msgid "Live chat from which the ticket was created" msgstr "Chat en directo desde el que el ticket se ha creado" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel msgid "Livechat Support Channel Report" msgstr "Informe del canal de asistencia del chat en directo" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Load More" msgstr "Cargar más" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no msgid "No" msgstr "No" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you " "are using the right format: %(pre_start)s%(search_tickets_command)s %" "(i_start)skeywords%(i_end)s%(pre_end)s" msgstr "" "No se han encontrado tickets para %(b_start)s%(keywords)s%(b_end)s. %(br)s " "Asegúrese de estar usando el formato correcto:%(pre_start)s%" "(search_tickets_command)s%(i_start)spalabra clave%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket msgid "" "OK, I just created a ticket for you. You should receive an email " "confirmation very soon." msgstr "" "Acabo de crear su ticket, debería recibir un correo de confirmación en unos " "minutos." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0 msgid "Open tickets" msgstr "Tickets abiertos" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial msgid "Please write below the serial number of your equipment." msgstr "A continuación, escriba el número de serie de su equipo." #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input msgid "Please write below your customer reference." msgstr "A continuación, escriba su referencia de cliente." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0 msgid "Search helpdesk tickets (/search_tickets keyword)" msgstr "" "Buscar tickets del servicio de asistencia (/search_tickets palabra clave)" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %" "(i_start)skeywords%(i_end)s%(pre_end)s" msgstr "" "Para buscar un ticket de servicio de asistencia escriba: %(pre_start)s%" "(search_tickets_command)s%(i_start)spalabras clave%(i_end)s%(pre_end)s" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Something is missing or wrong in command" msgstr "El comando está incompleto o no es válido" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "Something is missing or wrong in the command" msgstr "Algo falta o está mal con este comando" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type msgid "Step Type" msgstr "Tipo de paso" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks msgid "Thank you, that will help our engineers see what went wrong." msgstr "" "Gracias, esto será de gran ayuda para que nuestros ingenieros sepan cuál fue " "el error." #. module: website_helpdesk_livechat #: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids msgid "The channel becomes accessible to helpdesk users when tickets are set." msgstr "" "El canal se vuelve disponible para los usuarios del servicio de asistencia " "cuando se crean los tickets." #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids #: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form msgid "Tickets" msgstr "Tickets" #. module: website_helpdesk_livechat #: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created msgid "Tickets created" msgstr "Tickets creados" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0 msgid "" "Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%" "(tickets)s" msgstr "" "Resultados de la búsqueda de tickets para %(b_start)s%(keywords)s%(b_end)s: %" "(br)s%(tickets)s" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref msgid "" "To start with, do you have a customer reference?\n" "They are written on each invoice you received, next to your name." msgstr "" "Para empezar, ¿Tiene una referencia de cliente?\n" "Se encuentra en cada factura enviado, junto a su nombre." #. module: website_helpdesk_livechat #: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat msgid "Use Live Chat" msgstr "Usar chat en directo" #. module: website_helpdesk_livechat #: model:ir.model,name:website_helpdesk_livechat.model_res_users msgid "User" msgstr "Usuario" #. module: website_helpdesk_livechat #: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue msgid "We're all set. Now, what is your issue?" msgstr "Ya está todo listo. Ahora, ¿qué problema presenta?" #. module: website_helpdesk_livechat #: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes msgid "Yes" msgstr "Sí" #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0 msgid "You cannot create tickets linked to channels you don't have access to." msgstr "No puede crear tickets vinculados a canales a los que no tiene acceso." #. module: website_helpdesk_livechat #. odoo-python #: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0 msgid "" "You cannot update a ticket and link it to a channel you don't have access to." msgstr "" "No puede actualizar un ticket y vincularlo a un canal al que no tiene acceso." #. module: website_helpdesk_livechat #. odoo-javascript #: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0 msgid "e.g. Product arrived damaged" msgstr "p. ej. El producto llegó dañado" #~ msgid "Canned Responses" #~ msgstr "Respuestas preparadas"