4382 lines
173 KiB
Gettext
4382 lines
173 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk
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#
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# Translators:
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# Fishfur A Banter <fishfurbanter@gmail.com>, 2022
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# Mor Kir <morki@013.net.il>, 2022
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# Adi Sharashov <Adi@laylinetech.com>, 2022
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# Lilach Gilliam <lilach@apprcase.com>, 2022
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# Ofir Blum <ofir.blum@gmail.com>, 2022
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# hed shefer <hed@laylinetech.com>, 2022
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# Amit Spilman <amit@laylinetech.com>, 2022
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# ExcaliberX <excaliberx@gmail.com>, 2022
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# Jonathan Spier, 2022
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# שהאב חוסיין <shhab89@gmail.com>, 2022
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# דודי מלכה <Dudimalka6@gmail.com>, 2022
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# Lilach Gilliam <lilach.gilliam@gmail.com>, 2022
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# Yihya Hugirat <hugirat@gmail.com>, 2022
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# david danilov, 2022
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# Martin Trigaux, 2022
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# Netta Waizer, 2022
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# ZVI BLONDER <ZVIBLONDER@gmail.com>, 2022
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# NoaFarkash, 2022
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# Roy Sayag, 2022
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# Ha Ketem <haketem@gmail.com>, 2022
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# "Tiffany Chang (tic)" <tic@odoo.com>, 2025, 2026.
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# Weblate <noreply-mt-weblate@weblate.org>, 2025.
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# or balmas <or@laylinetech.com>, 2025, 2026.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2026-05-08 17:41+0000\n"
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"PO-Revision-Date: 2026-05-16 09:44+0000\n"
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"Last-Translator: \"Tiffany Chang (tic)\" <tic@odoo.com>\n"
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"Language-Team: Hebrew <https://translate.odoo.com/projects/odoo-19/helpdesk/"
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"he/>\n"
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"Language: he\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=4; plural=(n == 1) ? 0 : ((n == 2) ? 1 : ((n > 10 && "
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"n % 10 == 0) ? 2 : 3));\n"
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"X-Generator: Weblate 5.17\n"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
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msgid "# Exchanges"
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msgstr "# החלפות"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
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msgid "# Open Tickets"
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msgstr "# קריאות שירות פתוחות"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
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msgid "# Ratings"
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msgstr "# דירוגים"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
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msgid "# SLA Policy"
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msgstr "# מדיניות SLA"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
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msgid "# Urgent Ticket"
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msgstr "# קריאת שירות דחופה"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/res_partner.py:0
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msgid "%(partner_name)s's Tickets"
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msgstr "קריאות שירות של %(partner_name)s"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/helpdesk_sla.py:0
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#: code:addons/helpdesk/models/helpdesk_team.py:0
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#: code:addons/helpdesk/models/helpdesk_ticket.py:0
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msgid "%s (copy)"
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msgstr "%s (העתק)"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
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msgid "(any of these tags)"
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msgstr "(כל אחת מהתגיות הללו)"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
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msgid ""
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",\n"
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" <br/><br/>"
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msgstr ""
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",\n"
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" <br/><br/>"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
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msgid "2 days to start"
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msgstr "2 ימים כדי להתחיל"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
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msgid "7 days to finish"
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msgstr "7 ימים לסיום"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
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msgid "8 hours to finish"
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msgstr "8 שעות לסיום"
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#. module: helpdesk
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#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
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msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
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msgstr "<b class=\"tip_title\">טיפ: צור טיקטים ממיילים נכנסים</b>"
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
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msgstr ""
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid ""
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"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
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msgstr ""
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
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"Sir</t>,<br/><br/>\n"
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" We would like to inform you that we have closed your ticket "
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"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
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" We trust that the services provided have met your expectations and "
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"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
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" However, if you have any further questions or comments, please do "
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"not hesitate to reply to this email to re-open your ticket. \n"
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" Our team is always here to help you and we will be happy to assist "
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"you with any further concerns you may have.<br/><br/>\n"
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" Thank you for choosing our services and for your cooperation "
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"throughout this process. We truly value your business and appreciate the "
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"opportunity to serve you.<br/><br/>\n"
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" Kind regards,<br/><br/>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
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" </div>\n"
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" "
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msgstr ""
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
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msgid ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
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">\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
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"<br/><br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" Hello,<br/>\n"
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" </t>\n"
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" Please take a moment to rate our services related to the ticket "
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"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" assigned to <strong t-"
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"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
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">\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br/><br/>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
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" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
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" <strong>Tell us how you feel about our services</"
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"strong><br/>\n"
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" <span style=\"text-color: #888888\">(click on one of "
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"these smileys)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-"
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"top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Happy\" src=\"/rating/static/"
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"src/img/rating_5.png\" title=\"Happy\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Neutral\" src=\"/rating/"
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"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Unhappy\" src=\"/rating/"
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"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" We appreciate your feedback. It helps us improve continuously.\n"
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" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
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"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
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"because your ticket has been moved to the stage <b t-"
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"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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msgstr ""
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or "
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"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
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" Your request\n"
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.get_portal_url()\">\n"
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" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
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"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
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"''\">Table legs are unbalanced</a>\n"
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" </t>\n"
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" has been received and is being reviewed by our <t t-"
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"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
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" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
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"''\">15</t></strong>.<br/><br/>\n"
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"\n"
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" To provide any additional information, simply reply to this email.<br/"
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"><br/>\n"
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" <t t-if=\"object.team_id.show_knowledge_base\">\n"
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" Don't hesitate to visit our <a t-attf-"
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"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
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"might find the answer to your question.\n"
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" <br/><br/>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
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" Feel free to close your ticket if our help is no longer needed. "
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"Thank you for your collaboration.<br/><br/>\n"
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" </t>\n"
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"\n"
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" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.team_id.use_website_helpdesk_form\">\n"
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
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"padding: 5px 10px; text-decoration: none; color: "
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
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"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
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"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
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"padding: 5px 10px; text-decoration: none; color: "
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
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"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
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"target=\"_blank\">View Ticket</a>\n"
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" </t>\n"
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.team_id.allow_portal_ticket_closing\">\n"
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
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"padding: 5px 10px; text-decoration: none; color: "
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
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"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
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"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
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"target=\"_blank\">Close Ticket</a>\n"
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" </t>\n"
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" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
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"padding: 5px 10px; text-decoration: none; color: "
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
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"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
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"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
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" </t>\n"
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" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
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"object.team_id.use_website_helpdesk_knowledge or "
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"object.team_id.use_website_helpdesk_slides\">\n"
|
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" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
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"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
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"padding: 5px 10px; text-decoration: none; color: "
|
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"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
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"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
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"target=\"_blank\">Visit Help Center</a>\n"
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" </t><br/><br/>\n"
|
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" </div>\n"
|
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"\n"
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" Best regards,<br/><br/>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
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"</div>\n"
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" "
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msgstr ""
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|
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#. module: helpdesk
|
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
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msgid ""
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"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
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"label=\"Domain alias\"/>&nbsp;"
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msgstr ""
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"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
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"label=\"Domain alias\"/>ו"
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|
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#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
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"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
||
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
||
"title=\"Neutral\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
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msgstr ""
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||
|
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#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
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"title=\"Sla Deadline\"/>"
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msgstr ""
|
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"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
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"title=\"Sla Deadline\"/>תאריך אחרון להסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
|
||
"email alias, the first step is to configure an Alias Domain. You can achieve "
|
||
"this by navigating to the General Settings and configuring the corresponding "
|
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"field.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">כדי להשתמש "
|
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"בכינוי דוא\"ל, הצעד הראשון הוא להגדיר דומיין כינוי. אתה יכול להשיג זאת על "
|
||
"ידי ניווט אל ההגדרות הכלליות והגדרת השדה המתאים.</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">A rating request "
|
||
"will automatically be sent by email to the customer when their ticket "
|
||
"reaches the corresponding stage with the email template set.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
"<span class=\"ms-2\">בקשת דירוג תישלח אוטומטית בדוא\"ל ללקוח כאשר קריאת "
|
||
"השירות שלו תגיע לשלב המתאים עם תבנית המייל.</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">\n"
|
||
" Type <b>/ticket</b> to create tickets<br/"
|
||
">\n"
|
||
" Type <b>/search_tickets</b> to find "
|
||
"tickets<br/>\n"
|
||
" </span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
"<span class=\"ms-2\">\n"
|
||
"סוג <b>/קריאת שירות</b> לייצר קריאות שירות<br/>\n"
|
||
"סוג <b>חיפש_קריאות שירות</b> כדי למצוא קריאות שירות<br/> \n"
|
||
"</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
|
||
msgstr "<i class=\"oi oi-arrow-right\"/> הגדר קידומת מייל"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Assigned to</small>"
|
||
msgstr "<small class=\"text-muted\">משויך ל</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Customer</small>"
|
||
msgstr "<small class=\"text-muted\">לקוח</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "<small>#</small>"
|
||
msgstr "<small>#</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small>Stage:</small>"
|
||
msgstr "<small>שלב:</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
msgstr ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
msgid "<span class=\"m-1\"/>#"
|
||
msgstr "<span class=\"m-1\"/>#"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
||
msgstr "<span class=\"o_field_widget o_readonly_modifier\">שעות עבודה</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">פתוח</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">קריאות שירות</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<span class=\"o_stat_text\">\n"
|
||
" Avg. Rating\n"
|
||
" </span>"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
||
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text\"> קריאות שירות</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text\">Rating</span>"
|
||
msgstr "<span class=\"o_stat_text\">דירוג</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">נכשל</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">פתוח</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">לא משויך</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">דחוף</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span><b>Followers </b></span>"
|
||
msgstr "<span><b>עוקבים</b></span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Average Rating</span>"
|
||
msgstr "<span>דירוג ממוצע</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Reporting</span>"
|
||
msgstr "<span>דו\"חות</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>SLA Success Rate</span>"
|
||
msgstr "<span>דירוג מוצלח בSLA</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Tickets Closed</span>"
|
||
msgstr "<span>קריאות שירות סגורות</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>View</span>"
|
||
msgstr "<span>תצוגה</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"<span>Your ticket has successfully been closed. Thank you for your "
|
||
"collaboration.</span>"
|
||
msgstr "<span>קריאת השירות שלך נסגרה טופלה. תודה על שיתוף הפעולה</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span>days of inactivity</span>"
|
||
msgstr "<span>ימים של חוסר פעילות</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
|
||
msgstr "<strong class=\"col-lg-3\">דווח ב</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
|
||
msgid ""
|
||
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>After</strong>"
|
||
msgstr "<strong>אחרי</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>Alias </strong>"
|
||
msgstr "<strong>קידומת</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid ""
|
||
"A Python dictionary that will be evaluated to provide default values when "
|
||
"creating new records for this alias."
|
||
msgstr ""
|
||
"מילון פייתון שיוערך כדי לספק ערכי ברירת מחדל בעת יצירת רשומות חדשות לכינוי "
|
||
"זה."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
|
||
msgid "A tag can only be used once per team."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
||
msgid "A tag with the same name already exists."
|
||
msgstr "תגית עם אותו שם כבר קיים."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
||
msgid "About Team"
|
||
msgstr "על הצוות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Accept Emails From"
|
||
msgstr "קבל הודעות דוא\"ל מ"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
||
msgid "Access warning"
|
||
msgstr "אזהרת גישה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "Action Needed"
|
||
msgstr "נדרשת פעולה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
||
msgid "Active"
|
||
msgstr "פעיל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
||
msgid "Activities"
|
||
msgstr "פעילויות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Activity Exception Decoration"
|
||
msgstr "סימון פעילות חריגה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid "Activity State"
|
||
msgstr "מצב פעילות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Activity Type Icon"
|
||
msgstr "סוג פעילות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
||
msgid "Activity Types"
|
||
msgstr "סוגי פעילויות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
|
||
"Awaiting Customer Feedback, etc.).</i>"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid ""
|
||
"Adapt your pipeline to your workflow and track the progress of your tickets."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Add details about this ticket..."
|
||
msgstr "הוסף פרטים על קריאת שירות זו..."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Add your stage and place it at the right step of your workflow by dragging & "
|
||
"dropping it."
|
||
msgstr ""
|
||
"הוסף את השלב שלך והצב אותו בשלב הנכון של זרימת העבודה שלך על ידי גרירה "
|
||
"ושחרור שלו."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
|
||
msgid "Add/remove followers"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
||
msgid "Administrator"
|
||
msgstr "מנהל מערכת"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "After-Sales"
|
||
msgstr "אחרי-מכירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
||
msgid "Alias"
|
||
msgstr "כינוי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid "Alias Contact Security"
|
||
msgstr "כינוי אבטחה של איש קשר"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
|
||
msgid "Alias Domain"
|
||
msgstr "שם-מתחם (דומיין)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Alias Domain Name"
|
||
msgstr "כינוי שם (דומיין)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
|
||
msgid "Alias Email"
|
||
msgstr "קידומת מייל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
||
msgid "Alias Name"
|
||
msgstr "שם כינוי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias Status"
|
||
msgstr "סטטוס"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias status assessed on the last message received."
|
||
msgstr "סטטוס כינוי הוערך בהודעה האחרונה שהתקבלה."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid "Aliased Model"
|
||
msgstr "מודל בעל כינוי"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "All"
|
||
msgstr "הכל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
||
msgid "All Tickets"
|
||
msgstr "כל קריאות השירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
||
msgid "All internal users (company)"
|
||
msgstr "כל המשתמשים הפנימיים (חברה)"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Allow customers to help each other on a forum. Share answers from your "
|
||
"tickets directly."
|
||
msgstr ""
|
||
"אפשר ללקוחות לעזור זה לזה בפורום. שתף תשובות מהקריאות שירות שלך ישירות."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Allow your customers to close their own tickets"
|
||
msgstr "אפשר ללקוחות שלך לסגור את קריאות השירות של עצמם"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Archive Stages"
|
||
msgstr "שלב ארכיון"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Archived"
|
||
msgstr "בארכיון"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid "Are you sure you want to continue?"
|
||
msgstr "האם אתה בטוח שברצונך להמשיך?"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Are you sure you want to delete these stages?"
|
||
msgstr "האם אתה בטוח שברצונך למחוק את השלבים האלה?"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid ""
|
||
"Assign tickets to the appropriate team members by defining who can work on "
|
||
"tickets with certain tags."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
msgid "Assigned"
|
||
msgstr "משויך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
||
msgid "Assigned To"
|
||
msgstr "משויכת ל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Assigned to"
|
||
msgstr "משויכת ל"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Assignee"
|
||
msgstr "ממונה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
||
msgid "Assignment Method"
|
||
msgstr "שיטת הקצאה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid ""
|
||
"At this time, there is no preview available to show. The current ticket "
|
||
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
|
||
"not publicly available, or there is no customer associated with the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
||
msgid "Attachment Count"
|
||
msgstr "כמות קבצים מצורפים"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_auto_assignment
|
||
msgid "Auto Assigment"
|
||
msgstr "שיוך אוטומטי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Automate the assignment of new tickets to the right people, and make sure "
|
||
"all tickets are being handled"
|
||
msgstr ""
|
||
"הפוך את ההקצאה של קריאות שירות חדשות לאנשים הנכונים, וודא שכל הכרטיסים "
|
||
"מטופלים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
||
msgid "Automatic Assignment"
|
||
msgstr "הקצאה אוטומטית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
||
msgid "Automatic Closing"
|
||
msgstr "סגירה אוטומטית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
||
msgid "Average Hours to Respond"
|
||
msgstr "שעות ממוצעות לתגובה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Average Rating"
|
||
msgstr "דירוג ממוצע"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
||
msgid "Average Rating (%)"
|
||
msgstr "דירוג ממוצע (%)"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Average Rating for the Past 7 Days"
|
||
msgstr "דירוג ממוצע של 7 הימים האחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Happy"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Neutral"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Unhappy"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Average rating daily target"
|
||
msgstr "יעד דירוג ממוצע יומי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Average rating for the last 7 days"
|
||
msgstr "דירוג ממוצע של 7 הימים האחרונים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Last 7 days"
|
||
msgstr "ממוצע 7 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Open Hours"
|
||
msgstr "ממוצע שעות פתוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Bill the time spent on your tickets to your customers"
|
||
msgstr "חייב את הזמן המושקע בקריאות השירות שלך ללקוחות שלך"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Blocked"
|
||
msgstr "חסום"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
||
msgid "CRM"
|
||
msgstr "ניהול קשרי לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid "Campaign"
|
||
msgstr "קמפיין"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
||
msgid "Cancelled"
|
||
msgstr "בוטל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
|
||
msgid "Canned Responses"
|
||
msgstr "קיצורי דרך לתגובות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Centralize, manage, share and grow your knowledge library. Allow customers "
|
||
"to search your articles in the help center for answers to their questions."
|
||
msgstr ""
|
||
"רכז, נהל, שתף והגדל את ספריית הידע שלך. אפשר ללקוחות לחפש במאמרים שלך במרכז "
|
||
"העזרה כדי לקבל תשובות לשאלותיהם."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Channels"
|
||
msgstr "ערוצים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Click to Set Your Daily Rating Target"
|
||
msgstr "לחץ כדי להגדיר את יעד הדירוג היומי שלך"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
||
msgid "Click to set"
|
||
msgstr "לחץ כדי להגדיר"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close"
|
||
msgstr "סגור"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close Ticket"
|
||
msgstr "סגור קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
||
msgid "Close date"
|
||
msgstr "תאריך סגירה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Close inactive tickets automatically"
|
||
msgstr "סגור קריאות שירות לא פעילות באופן אוטומטי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close ticket"
|
||
msgstr "סגור קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed"
|
||
msgstr "סגור"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed On"
|
||
msgstr "נסגר ב"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Closed Tickets"
|
||
msgstr "קריאות שירות סגורות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
||
msgid "Closed Tickets Analysis"
|
||
msgstr "ניתוח נתוני קריאות שירות סגורות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
||
msgid "Closed by Partner"
|
||
msgstr "נסגר ע\"י לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
||
msgid "Closing Date"
|
||
msgstr "תאריך סגירה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
||
msgid "Closure by Customers"
|
||
msgstr "סגירה על ידי לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
||
msgid "Color"
|
||
msgstr "צבע"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
||
msgid "Color Index"
|
||
msgstr "אינדקס צבעים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Comment"
|
||
msgstr "הערה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
||
msgid "Commercial Entity"
|
||
msgstr "יישות מסחרית"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Communication history"
|
||
msgstr "היסטוריית התקשרות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
||
msgid "Community Forum"
|
||
msgstr "פורום קהילתי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_company
|
||
msgid "Companies"
|
||
msgstr "חברות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Company"
|
||
msgstr "חברה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
||
msgid "Configuration"
|
||
msgstr "תצורה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "Configure Tags Handled by Team Members"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Configure tags handled by team members"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Confirm"
|
||
msgstr "אשר"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
||
msgid "Confirmation"
|
||
msgstr "אישור"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "Congratulations!"
|
||
msgstr "מזל טוב!"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_partner
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Contact"
|
||
msgstr "איש קשר"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
||
msgid "Coupons"
|
||
msgstr "קופונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Create Date"
|
||
msgstr "תאריך יצירה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_res_partner
|
||
msgid "Create a Customer"
|
||
msgstr "יצירת לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
|
||
msgid "Create a Ticket"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
||
msgid "Create a new template"
|
||
msgstr "צור תבנית חדשה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid ""
|
||
"Create teams to organize your tickets by expertise or geographical region, "
|
||
"and define a different workflow for each team."
|
||
msgstr ""
|
||
"צור צוותים כדי לארגן את הקריאות שירות שלך לפי מומחיות או אזור גיאוגרפי, "
|
||
"והגדר זרימת עבודה שונה עבור כל צוות."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Create tickets by sending an email to an alias"
|
||
msgstr "צור קריאות שירות על ידי שליחת אימייל לכינוי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
msgid "Create tickets to get statistics."
|
||
msgstr "צור קריאות שירות על מנת לקבל סטטיסטיקות."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
||
msgid "Created by"
|
||
msgstr "נוצר על-ידי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
||
msgid "Created on"
|
||
msgstr "נוצר ב-"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Creation Date"
|
||
msgstr "תאריך יצירה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Criteria"
|
||
msgstr "קריטריונים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid "Custom Bounced Message"
|
||
msgstr "הודעה מותאמת אישית להודעות שגויות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Customer"
|
||
msgstr "לקוח"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/models/res_company.py:0
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
||
msgid "Customer Care"
|
||
msgstr "שירות לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
|
||
msgid "Customer Email"
|
||
msgstr "דוא\"ל לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
|
||
msgid "Customer Name"
|
||
msgstr "שם לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
|
||
msgid "Customer Phone"
|
||
msgstr "טלפון לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Customer Portal URL"
|
||
msgstr "כתובת אתר של פורטל לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
||
msgid "Customer Ratings"
|
||
msgstr "דירוגי לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
||
msgid "Customers"
|
||
msgstr "לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "Customers will be added to the followers of their tickets."
|
||
msgstr "לקוחות יתווספו לעוקבים של קריאות השירות שלהם."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Daily Target"
|
||
msgstr "יעד יומי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Datetime at which the SLA stage was reached for the first time"
|
||
msgstr "שעה ותאריך בהם הגיע לראשונה שלב הסכם תנאי השירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Day count since this resource was last updated"
|
||
msgstr "מספר הימים מאז העדכון האחרון של משאב זה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
msgid ""
|
||
"Day to reach the stage of the SLA, without taking the working calendar into "
|
||
"account"
|
||
msgstr ""
|
||
"ימים להגיע לשלב הסכם תנאי שירות, מבלי לקחת בחשבון את ימי העבודה של העובד"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Days Rotting"
|
||
msgstr "מספר הימים ללא התקדמות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Days to rot"
|
||
msgstr "ימים ללא התקדמות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
||
msgid "Deadline"
|
||
msgstr "תאריך יעד"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "Deadline reached"
|
||
msgstr "תאריך יעד הגיע"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid "Default Values"
|
||
msgstr "ערכי ברירת מחדל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Delete"
|
||
msgstr "מחק"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Delete Stage"
|
||
msgstr "מחק שלב"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
|
||
msgid "Delivery Status"
|
||
msgstr "סטטוס משלוח"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Describe your team to your colleagues and customers..."
|
||
msgstr "תאר את הצוות שלך לעמיתים וללקוחות שלך..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Description"
|
||
msgstr "תיאור"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Description of the policy..."
|
||
msgstr "תיאור המדיניות ..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_digest_digest
|
||
msgid "Digest"
|
||
msgstr "תמצית"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Discard"
|
||
msgstr "בטל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
|
||
msgid "Dispatch tickets based on tags"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
|
||
msgid "Display Name"
|
||
msgstr "שם לתצוגה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/digest.py:0
|
||
msgid "Do not have access, skip this data for user's digest email"
|
||
msgstr "אין לך גישה, דלג על נתונים אלה עבור תקציר דוא\"ל של המשתמשים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
||
msgid "Each user has an equal number of open tickets"
|
||
msgstr "לכל משתמש יש מספר שווה של קריאות שירות פתוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
||
msgid "Each user is assigned an equal number of tickets"
|
||
msgstr "לכל משתמש מוקצה מספר שווה של קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
msgid "Email Alias"
|
||
msgstr "כינוי דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
||
msgid "Email Template"
|
||
msgstr "תבנית דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
||
msgid ""
|
||
"Email automatically sent to the customer when the ticket reaches this "
|
||
"stage.\n"
|
||
"By default, the email will be sent from the email alias of the helpdesk "
|
||
"team.\n"
|
||
"Otherwise it will be sent from the company's email address, or from the "
|
||
"catchall (as defined in the System Parameters)."
|
||
msgstr ""
|
||
"מייל נשלח אוטומטית ללקוח כאשר קריאת השירות מגיעה לשלב זה.\n"
|
||
"כברירת מחדל, הדוא\"ל יישלח מהקידומת הדוא\"ל של צוות העזרה.\n"
|
||
"אחרת הוא יישלח מכתובת המייל של החברה, או מה-catchall (כפי שמוגדר בפרמטרי "
|
||
"המערכת)."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
||
msgid "Email cc"
|
||
msgstr "עותק דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
|
||
msgstr "דומיין דוא\"ל, למשל, 'example.com' ב-'odoo@example.com'"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to"
|
||
msgstr "מיילים שנשלחו אל"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
||
msgstr ""
|
||
"הודעות דוא\"ל שנשלחות לקידומת מוקד תמיכה בלקוחות מייצרים קריאות שירות."
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
||
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
||
msgstr "הפעל את התכונה \"דירוג לקוחות\" בצוות העזרה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
|
||
"installation, Wrong order, etc.).</i>"
|
||
msgstr ""
|
||
"הזן את<b> נושא</b> קריאת השירות שלך<br/><i> (למשל בעיה בהתקנה שלי, הזמנה "
|
||
"שגויה וכו').</i>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid "Exceeded Working Hours"
|
||
msgstr "חרג משעות העבודה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid "Excluding Stages"
|
||
msgstr "לא כולל שלבים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Extra Info"
|
||
msgstr "מידע נוסף"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
||
msgid "Failed"
|
||
msgstr "נכשל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
||
msgid "Failed SLA Policy"
|
||
msgstr "מדיניות הסכם תנאי שירות (SLA) נכשלה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
||
msgid "Failed SLA Ticket"
|
||
msgstr "קריאות שירות עם SLA נכשל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Failed Tickets"
|
||
msgstr "קריאות שירות שנכשלו בSLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
||
msgid "Field Service"
|
||
msgstr "שירות שטח"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "First Assignment Date"
|
||
msgstr "תאריך שיוך ראשוני"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
||
msgid "First assignment date"
|
||
msgstr "תאריך שיוך ראשוני"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
||
msgid "Folded"
|
||
msgstr "מקופל"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Follow All Team's Tickets"
|
||
msgstr "עקוב אחר קריאות השירות של כל הצוות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
msgid "Follow all your helpdesk tickets"
|
||
msgstr "עקוב אחר כל קריאות השירות שלך"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Followed"
|
||
msgstr "במעקב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
||
msgid "Followers"
|
||
msgstr "עוקבים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
||
msgid "Followers (Partners)"
|
||
msgstr "עוקבים (לקוחות/ספקים)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Font awesome icon e.g. fa-tasks"
|
||
msgstr "פונט מדהים למשל עבור משימות fa-tasks"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Future Activities"
|
||
msgstr "פעילויות עתידיות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Get in touch with your website visitors, and engage them with scripted "
|
||
"chatbot conversations. Create and search tickets from your conversations."
|
||
msgstr ""
|
||
"צור קשר עם המבקרים באתר שלך, וצור איתם מעורבות בשיחות צ'טבוט מתוסרטות. צור "
|
||
"וחפש קריאות שירות מהשיחות שלך."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
msgid ""
|
||
"Get statistics on your tickets and how long it takes to assign and resolve "
|
||
"them."
|
||
msgstr ""
|
||
"קבל נתונים סטטיסטיים על הקריאות שירות שלך וכמה זמן לוקח להקצות ולפתור אותם."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Get tickets through an online form"
|
||
msgstr "קבל קריאות שירות באמצעות טופס מקוון"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
|
||
msgid "Gift Cards"
|
||
msgstr "כרטיסי מתנה / Gift cards"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Grant discounts, free products or free shipping"
|
||
msgstr "הענק הנחות, מוצרים בחינם או משלוח חינם"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant employees access to your helpdesk team or tickets by adding them as "
|
||
"followers. Employees automatically get access to the tickets they are "
|
||
"assigned to."
|
||
msgstr ""
|
||
"הענק לעובדים גישה לצוות העזרה או לכרטיסים שלך על ידי הוספתם כעוקבים. עובדים "
|
||
"מקבלים באופן אוטומטי גישה לכרטיסים שהם מוקצים אליהם."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant portal users access to your helpdesk team or tickets by adding them as "
|
||
"followers. Customers automatically get access to their tickets in their "
|
||
"portal."
|
||
msgstr ""
|
||
"הענק למשתמשי הפורטל גישה לצוות העזרה שלך או לקריאות השירות על ידי הוספתם "
|
||
"כעוקבים. לקוחות מקבלים באופן אוטומטי גישה לקריאות השירות שלהם בפורטל שלהם."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
||
msgid "Green"
|
||
msgstr "ירוק"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
||
msgid "Green Kanban Label"
|
||
msgstr "תווית קנבן ירוקה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
||
msgid "Grey"
|
||
msgstr "אפור"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
||
msgid "Grey Kanban Label"
|
||
msgstr "תווית קנבן אפורה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Happy"
|
||
msgstr "שמח"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Happy face"
|
||
msgstr "פרצוף שמח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
||
msgid "Has Message"
|
||
msgstr "יש הודעה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
||
msgid "Has SLA reached"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
||
msgid "Has SLA reached late"
|
||
msgstr "Has SLA reached late"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "Hello"
|
||
msgstr "שלום"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Help Center"
|
||
msgstr "מרכז עזרה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
||
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
||
msgid "Helpdesk"
|
||
msgstr "מוקד תמיכה ללקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "Helpdesk Overview"
|
||
msgstr "סקירה כללית של מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
||
msgid "Helpdesk SLA Policies"
|
||
msgstr "מדיניות הסמכי רמת שירות של מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
||
msgid "Helpdesk Stage"
|
||
msgstr "שלב מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
||
msgid "Helpdesk Stage Delete Wizard"
|
||
msgstr "אשף מחיקת שלב במוקד תמיכה טכנית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
|
||
msgid "Helpdesk Tag Assignment"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
||
msgid "Helpdesk Tags"
|
||
msgstr "תגיות מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Helpdesk Team"
|
||
msgstr "צוות תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
msgid "Helpdesk Team Search"
|
||
msgstr "חיפוש צוות של התמיכה טכנית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
||
msgid "Helpdesk Teams"
|
||
msgstr "צוותי תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Helpdesk Ticket"
|
||
msgstr "קריאת שירות מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
||
msgid "Helpdesk Ticket: Automatically close the tickets"
|
||
msgstr "קריאת שירות של מוקד תמיכה טכנית: סגור את קריאות השירות באופן אוטומטי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Helpdesk Tickets"
|
||
msgstr "קריאות שירות מוקד תמיכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Closed"
|
||
msgstr "מוקד תמיכה ללקוחות: קריאת שירות נסגרה"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Rating Request"
|
||
msgstr "מוקד תמיכה ללקוחות: נדרש דירוג לקריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Received"
|
||
msgstr "מוקד תמיכה ללקוחות: קריאת שירות התקבלה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "High Priority"
|
||
msgstr "עדיפות גבוהה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
||
msgid "High priority"
|
||
msgstr "עדיפות גבוהה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Highlight tickets that haven't been updated for this many days."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "History"
|
||
msgstr "היסטוריה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
||
msgid "Hours Open"
|
||
msgstr "שעות פתוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
||
msgid "Hours to First Response"
|
||
msgstr "שעות עד לתגובה הראשונה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "ID"
|
||
msgstr "מזהה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid ""
|
||
"ID of the parent record holding the alias (example: project holding the task "
|
||
"creation alias)"
|
||
msgstr ""
|
||
"מזהה של רשומת האב המחזיקה בכינוי (דוגמה: פרויקט המחזיק בכינוי ליצירת המשימות)"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
|
||
msgid "IT Support (Auto Assignment by Tags)"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon"
|
||
msgstr "סמל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon to indicate an exception activity."
|
||
msgstr "סמל לציון פעילות חריגה."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "If checked, new messages require your attention."
|
||
msgstr "אם מסומן, הודעות חדשות דורשות את תשומת לבך."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "If checked, some messages have a delivery error."
|
||
msgstr "אם מסומן, בחלק מההודעות קיימת שגיאת משלוח."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid ""
|
||
"If set, this content will automatically be sent out to unauthorized users "
|
||
"instead of the default message."
|
||
msgstr ""
|
||
"אם מוגדר, תוכן זה יישלח אוטומטית למשתמשים לא מורשים במקום להודעת ברירת המחדל."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
||
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "In Progress"
|
||
msgstr "בתהליך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
||
msgid "In Stages"
|
||
msgstr "נמצא בשלבים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
||
msgid "In progress"
|
||
msgstr "בתהליך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Inactive Period(days)"
|
||
msgstr "תקופה לא פעילה (ימים)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
||
msgid "Invited internal users (private)"
|
||
msgstr "משתמשים פנימיים שהוזמנו (פרטי)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
||
msgid "Invited portal users and all internal users (public)"
|
||
msgstr "משתמשי פורטל מוזמנים וכל המשתמשים הפנימיים (פומבי)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
||
msgid "Is Follower"
|
||
msgstr "עוקב"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Issue credits notes"
|
||
msgstr "הנפק שטרות זיכויים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "JSON that maps ids from a many2one field to seconds spent"
|
||
msgstr "JSON that maps ids from a many2one field to seconds spent"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
||
msgid "Kanban Blocked Explanation"
|
||
msgstr "קנבן הסבר חסום"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
||
msgid "Kanban Ongoing Explanation"
|
||
msgstr "קנבן הסבר מתמשך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
||
msgid "Kanban State"
|
||
msgstr "מצב קנבן"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
||
msgid "Kanban State Label"
|
||
msgstr "קנבן תווית מצב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
||
msgid "Kanban Valid Explanation"
|
||
msgstr "הסבר קנבן תקף"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
||
msgid "Knowledge"
|
||
msgstr "ידע"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 3 months"
|
||
msgstr "3 חודשים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 30 Days"
|
||
msgstr "30 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 30 days"
|
||
msgstr "30 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 365 Days"
|
||
msgstr "365 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 7 Days"
|
||
msgstr "7 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 7 days"
|
||
msgstr "7 ימים אחרונים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
||
msgid "Last Stage Update"
|
||
msgstr "עדכון השלב האחרון"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
||
msgid "Last Updated by"
|
||
msgstr "עודכן לאחרונה על-ידי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
||
msgid "Last Updated on"
|
||
msgstr "עדכון אחרון ב"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Late Activities"
|
||
msgstr "פעילויות באיחור"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Latest Ratings"
|
||
msgstr "ביקורות אחרונות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's create your first <b>ticket</b>."
|
||
msgstr "בוא ניצור את ה<b>קריאת שירות</b> הראשונה שלך."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Let's go back to the <b>kanban view</b> to get an overview of your next "
|
||
"tickets."
|
||
msgstr ""
|
||
"בוא נחזור <b>לתצוגת הקנבן </b>כדי לקבל סקירה כללית של הקריאות שירות הבאות "
|
||
"שלך."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's view your <b>team's tickets</b>."
|
||
msgstr "בוא נראה את <b>קריאות השירות של הצוות שלך</b>."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
||
msgid "Live Chat"
|
||
msgstr "צ'אט חי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
|
||
msgid "Local-part based incoming detection"
|
||
msgstr "זיהוי הודעות נכנסות מבוסס על החלק המקומי בכתובת"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Low Priority"
|
||
msgstr "עדיפות נמוכה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
||
msgid "Low priority"
|
||
msgstr "עדיפות נמוכה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
msgid ""
|
||
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
||
msgstr "ודא שהקריאות שירות מטופלות בזמן על ידי שימוש במדיניות SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Make sure tickets are handled on time"
|
||
msgstr "הקפד לטפל בקריאות שירות בזמן"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
||
msgstr "ודא שהקריאות שירות מטופלות בזמן על ידי שימוש במדיניות SLA.<br>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
||
msgid ""
|
||
"Maximum number of working hours a ticket should take to reach the target "
|
||
"stage, starting from the date it was created."
|
||
msgstr ""
|
||
"מספר שעות העבודה המקסימלי שכרטיס צריך לקחת כדי להגיע לשלב היעד, החל מתאריך "
|
||
"יצירתו."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid ""
|
||
"Measure your customer satisfaction by sending rating requests when your "
|
||
"tickets are solved."
|
||
msgstr ""
|
||
"מדוד את שביעות הרצון של הלקוחות שלך על ידי שליחת בקשות דירוג כאשר קריאות "
|
||
"השירות שלך יפתרו."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "Medium"
|
||
msgstr "אמצעי תקשורת"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Medium Priority"
|
||
msgstr "עדיפות בינונית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
||
msgid "Medium priority"
|
||
msgstr "עדיפות בינונית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
||
msgid "Menu"
|
||
msgstr "תפריט"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_mail_message
|
||
msgid "Message"
|
||
msgstr "הודעה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
||
msgid "Message Delivery error"
|
||
msgstr "הודעת שגיאת שליחה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
||
msgid "Messages"
|
||
msgstr "הודעות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
||
msgid "Minimum Priority"
|
||
msgstr "עדיפות מינימום"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
||
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
||
msgstr "שלב מינימלי אליו צריכה להגיע קריאת שירות בכדי לספק הסכם תנאי שירות זה."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_module_module
|
||
msgid "Module"
|
||
msgstr "מודול"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
||
msgid "Move to Stage"
|
||
msgstr "עבר לשלב"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "My Activities"
|
||
msgstr "הפעילויות שלי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
||
msgid "My Activity Deadline"
|
||
msgstr "מועד אחרון לפעילות שלי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "My Deadline"
|
||
msgstr "תאריך היעד האחרון לפעילת הזאת"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "My Performance"
|
||
msgstr "הביצועים שלי"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "My Tickets"
|
||
msgstr "קריאות השירות שלי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Name"
|
||
msgstr "שם"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Neutral"
|
||
msgstr "ניטרלי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Neutral face"
|
||
msgstr "פרצוף ניטרלי"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: model:helpdesk.stage,name:helpdesk.stage_new
|
||
msgid "New"
|
||
msgstr "חדש"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
||
msgid ""
|
||
"New tickets will automatically be assigned to the team members that are "
|
||
"available, according to their working hours and their time off."
|
||
msgstr ""
|
||
"קריאות שירות חדשות יוקצו אוטומטית לחברי הצוות הפנויים, בהתאם לשעות העבודה "
|
||
"שלהם ולחופשה."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Newest"
|
||
msgstr "החדש ביותר"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
||
msgid "Next Activity Calendar Event"
|
||
msgstr "הפעילות הבאה ביומן"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
||
msgid "Next Activity Deadline"
|
||
msgstr "מועד אחרון לפעילות הבאה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
||
msgid "Next Activity Summary"
|
||
msgstr "תיאור הפעילות הבאה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
||
msgid "Next Activity Type"
|
||
msgstr "סוג הפעילות הבאה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "No Customer"
|
||
msgstr "לקוח חסר"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "No SLA policies found. Let's create one!"
|
||
msgstr "לא נמצאו הסכמי תנאי שירות. בוא ניצור אחד!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid "No activity types found. Let's create one!"
|
||
msgstr "לא נמצאו סוגי פעילות. בואו נייצר אחד!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid "No data yet!"
|
||
msgstr "אין דירוג עדיין"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid "No stages found. Let's create one!"
|
||
msgstr "לא נמצאו שלבים. בואו ניצור אחת!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "No tags found. Let's create one!"
|
||
msgstr "לא נמצאו תגיות. בואו ניצור אחת!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "No tags or team members found. Let's create them!"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "No teams found"
|
||
msgstr "לא נמצאו צוותים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
msgid "No teams found. Let's create one!"
|
||
msgstr "לא נמצא צוות. בוא ניצור אחד !"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
msgid "No tickets found"
|
||
msgstr "לא נמצאו קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid "No tickets found. Let's create one!"
|
||
msgstr "לא נמצאו קריאות שירות. בואו ניצור!"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "None"
|
||
msgstr "אף אחד"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of Actions"
|
||
msgstr "מספר פעולות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
||
msgid "Number of SLAs Failed"
|
||
msgstr "מספר SLAs שנכשלו"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
||
msgid "Number of Tickets"
|
||
msgstr "מספר קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of errors"
|
||
msgstr "מספר השגיאות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of messages requiring action"
|
||
msgstr "מספר הודעות הדורשות פעולה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of messages with delivery error"
|
||
msgstr "מספר הודעות עם שגיאת משלוח"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of open tickets with at least one SLA failed."
|
||
msgstr "מספר קריאות שירות פתוחות עם לפחות SLA אחד נכשל."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
||
msgid "Number of other open tickets from the same partner"
|
||
msgstr "מס' קריאות שירות שונות פתוחות מאותו לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
||
msgid "Number of other tickets from the same partner"
|
||
msgstr "מס' קריאות שירות שונות מאותו לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of tickets closed in the past 7 days."
|
||
msgstr "מספר קריאות שירות שנסגרו ב7 הימים האחרונים"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
||
msgid "On Hold"
|
||
msgstr "מושהה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
||
msgid "Ongoing"
|
||
msgstr "מתמשך"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Open"
|
||
msgstr "פתח"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Open Tickets"
|
||
msgstr "קריאות שירות פתוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
||
msgid "Open Time (hours)"
|
||
msgstr "זמן פתוח (שעות)"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Open the ticket."
|
||
msgstr "פתח את קריאת השירות ."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid ""
|
||
"Optional ID of a thread (record) to which all incoming messages will be "
|
||
"attached, even if they did not reply to it. If set, this will disable the "
|
||
"creation of new records completely."
|
||
msgstr ""
|
||
"מזהה אפשרי של שרשור (רשומה) שאליו יצורפו כל ההודעות הנכנסות, גם אם לא השיבו "
|
||
"אליו. אם מוגדר, הדבר יבטל את יצירת הרשומות החדשות לחלוטין."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Our Ratings"
|
||
msgstr "הדירוגים שלנו"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
||
msgid "Overview"
|
||
msgstr "סקירה כללית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid "Parent Model"
|
||
msgstr "מודל אב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid "Parent Record Thread ID"
|
||
msgstr "מזהה רשומת שרשור אב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid ""
|
||
"Parent model holding the alias. The model holding the alias reference is not "
|
||
"necessarily the model given by alias_model_id (example: project "
|
||
"(parent_model) and task (model))"
|
||
msgstr ""
|
||
"מודל אב המחזיק בכינוי. המודל המחזיק במזהה לכינוי אינו בהכרח המודל שניתן על "
|
||
"ידי alias_model_id (דוגמה: project (parent_model) ומשימה (model))"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
||
msgid "Partner Tickets"
|
||
msgstr "קריאת שירות לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
||
msgid ""
|
||
"People to whom this helpdesk team and its tickets will be visible.\n"
|
||
"\n"
|
||
"- Invited internal users: internal users can access the team and the tickets "
|
||
"they are following. This access can be modified on each ticket individually "
|
||
"by adding or removing the user as follower.\n"
|
||
"A user with the helpdesk > administrator access right level can still access "
|
||
"this team and its tickets, even if they are not explicitely part of the "
|
||
"followers.\n"
|
||
"\n"
|
||
"- All internal users: all internal users can access the team and all of its "
|
||
"tickets without distinction.\n"
|
||
"\n"
|
||
"- Invited portal users and all internal users: all internal users can access "
|
||
"the team and all of its tickets without distinction.\n"
|
||
"Portal users can only access the tickets they are following. This access can "
|
||
"be modified on each ticket individually by adding or removing the portal "
|
||
"user as follower."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "People to whom this team and its tickets will be visible"
|
||
msgstr "אנשים שהצוות הזה וקריאות השירות בו יהיו גלויים להם"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
msgid "Percentage of happy ratings"
|
||
msgstr "אחוז הדירוגים השמחים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Percentage of tickets that were closed without failing any SLAs."
|
||
msgstr "אחוז קריאות השירות שנסגרו מבלי שנכשלו ב-SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid ""
|
||
"Percentage of tickets whose SLAs have successfully been reached on time over "
|
||
"the total number of tickets closed within the past 7 days."
|
||
msgstr ""
|
||
"אחוז קריאות השירות שה-SLA שלהם הושג בהצלחה בזמן על פני המספר הכולל של "
|
||
"הכרטיסים שנסגרו במהלך 7 הימים האחרונים."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Performance"
|
||
msgstr "שיעורי רווחיות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
||
msgid "Performance Analysis"
|
||
msgstr "ניתוח ביצועים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Period of inactivity after which tickets will be automatically closed."
|
||
msgstr "תקופת חוסר פעילות שלאחריה הכרטיסים ייסגרו אוטומטית."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Phone"
|
||
msgstr "טלפון"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Plan onsite interventions"
|
||
msgstr "תכנן התערבויות במקום"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a number."
|
||
msgstr "אנא הכנס מספר."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a percentage below 100."
|
||
msgstr "אנא הכנס אחוז מתחת ל-100."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a positive value."
|
||
msgstr "אנא הכנס ערך חיובי."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a value less than or equal to 5."
|
||
msgstr "אנא הכנס ערך שווה או פחות מ-5."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid ""
|
||
"Policy to post a message on the document using the mailgateway.\n"
|
||
"- everyone: everyone can post\n"
|
||
"- partners: only authenticated partners\n"
|
||
"- followers: only followers of the related document or members of following "
|
||
"channels\n"
|
||
msgstr ""
|
||
"מדיניות שליחת הודעה במסמך באמצעות שער הדואר.\n"
|
||
"- כולם: כולם יכולים לשלוח\n"
|
||
"- לקוחות/ספקים: רק לקוחות/ספקים מאומתים\n"
|
||
"- עוקבים: רק עוקבים של המסמך הקשור או חברים בערוצים הבאים\n"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Portal Access URL"
|
||
msgstr "כתובת גישה לפורטל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_portal_share
|
||
msgid "Portal Sharing"
|
||
msgstr "שיתוף פורטל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Portal users will be removed from the followers of the team and its tickets."
|
||
msgstr "משתמשי הפורטל יוסרו מהעוקבים של הצוות והקריאות שירות שלו."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
|
||
msgid "Preview"
|
||
msgstr "תצוגה מקדימה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Priority"
|
||
msgstr "קְדִימוּת"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Properties"
|
||
msgstr "מאפיינים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_rating_rating
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Rating"
|
||
msgstr "דירוג"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
|
||
msgid "Rating (1-5)"
|
||
msgstr "דירוג (1-5)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
||
msgid "Rating Avg Text"
|
||
msgstr "דירוג טקסט ממוצע"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
||
msgid "Rating Last Feedback"
|
||
msgstr "דירוג משוב אחרון"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
||
msgid "Rating Last Image"
|
||
msgstr "דירוג תמונה אחרונה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
||
msgid "Rating Last Value"
|
||
msgstr "דירוג ערך אחרון"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
||
msgid "Rating Satisfaction"
|
||
msgstr "שביעות רצון דירוג"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
||
msgid "Rating Text"
|
||
msgstr "סטטוס דירוג"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
||
msgid "Rating count"
|
||
msgstr "כמות דירוגים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
||
msgid "Ratings"
|
||
msgstr "דירוגים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
msgid "Reach Stage"
|
||
msgstr "הגעה לשלב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
||
msgid "Reached"
|
||
msgstr "הגיע"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Reached Date"
|
||
msgstr "תאריך הגעה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Ready"
|
||
msgstr "מוכן"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Receive notifications whenever tickets are created, rated or discussed on in "
|
||
"this team"
|
||
msgstr "קבל הודעות בכל פעם שכרטיסים נוצרים, מדורגים או בדיון בצוות הזה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid "Record Thread ID"
|
||
msgstr "מזהה רשומת שרשור"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
||
msgid "Red"
|
||
msgstr "אדום"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
||
msgid "Red Kanban Label"
|
||
msgstr "תווית קנבן אדומה"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
|
||
msgid "Refund Status"
|
||
msgstr "סטטוס זיכוי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
||
msgid "Refunds"
|
||
msgstr "החזרים כספיים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Reimburse customers with a voucher code for future purchases"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
||
msgid "Repair"
|
||
msgstr "תיקון"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
|
||
msgid "Repair Status"
|
||
msgstr "סטטוס תיקון"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
||
msgid "Repairs"
|
||
msgstr "תיקונים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
|
||
msgid "Replacements"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Reported on"
|
||
msgstr "דווח על"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
||
msgid "Reporting"
|
||
msgstr "דו\"חות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
||
msgid "Responsible User"
|
||
msgstr "משתמש אחראי"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Restore"
|
||
msgstr "שחזר"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
|
||
msgid "Return Status"
|
||
msgstr "סטטוס החזרה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Return faulty products"
|
||
msgstr "החזר מוצרים פגומים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
||
msgid "Returns"
|
||
msgstr "החזרות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Rotting"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA"
|
||
msgstr "הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Deadline"
|
||
msgstr "תאריך יעד הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Failed"
|
||
msgstr "הסכם תנאי שירות (SLA) נכשל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "SLA Policies"
|
||
msgstr "מדיניות הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
||
msgid ""
|
||
"SLA Policies that will automatically apply to the tickets submitted by this "
|
||
"customer."
|
||
msgstr "מדיניות SLA שתחול אוטומטית על הקריאות שירות שנשלחו על ידי לקוח זה."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "SLA Policy"
|
||
msgstr "מדיניות הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
||
msgid "SLA Policy Description"
|
||
msgstr "תיאור מדיניות הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
||
msgid "SLA Stage"
|
||
msgstr "שלב הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
||
msgid "SLA Status"
|
||
msgstr "סטטוס הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "SLA Status Analysis"
|
||
msgstr "ניתוח סטטוס הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
|
||
msgid "SLA Status Failed"
|
||
msgstr "סטטוס הסכם תנאי שירות (SLA) נכשל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
|
||
msgid "SLA Status Success"
|
||
msgstr "הצלחת סטטוס SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Success"
|
||
msgstr "SLA מוצלח"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "SLA Success Rate"
|
||
msgstr "אחוז הצלחה של הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA in Progress"
|
||
msgstr "SLA בתהליך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "SLAs"
|
||
msgstr "הסכמי תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "SMS Delivery error"
|
||
msgstr "שגיאה בשליחת SMS"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Sample"
|
||
msgstr "דגימה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Save this ticket and the modifications you've made to it."
|
||
msgstr "שמור קריאת שירות זו ואת השינויים שביצעת בה."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Schedule your <b>activity</b>."
|
||
msgstr "תזמן את <b>הפעילות</b> שלך."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
msgid "Search SLA Policies"
|
||
msgstr "חפש מדיניות הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Assigned to"
|
||
msgstr "חפש במוקצה ל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Customer"
|
||
msgstr "חפש בלקוח"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Helpdesk Team"
|
||
msgstr "חפש ב-צוות מוקד תמיכה ללקוחות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Stage"
|
||
msgstr "חפש בשלב"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search%(left)s Tickets%(right)s"
|
||
msgstr "חפש %(left)s קריאות שירות %(right)s"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
||
msgid "Security Token"
|
||
msgstr "אסימון אבטחה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Select the <b>customer</b> of your ticket."
|
||
msgstr "בחר את ה<b>לקוח</b> לקריאות השירות שלך."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Self-Service"
|
||
msgstr "שירות עצמי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
||
msgid "Send Email"
|
||
msgstr "שלח דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send broken products for repair"
|
||
msgstr "שלח מוצרים שבורים לתיקון"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
||
msgid ""
|
||
"Send customers a confirmation email to notify them that their helpdesk "
|
||
"ticket has been received and is currently being reviewed by the helpdesk "
|
||
"team. Automatically send an email to customers when a ticket reaches a "
|
||
"specific stage in a helpdesk team by setting this template on that stage."
|
||
msgstr ""
|
||
"שלח ללקוחות דוא\"ל אישור כדי להודיע להם שקריאת השירות שלהם התקבלה ונבדקת כעת "
|
||
"על ידי צוות המוקד לתמיכה בלקוחות. שלח דוא\"ל אוטומטית ללקוחות כאשר קריאת "
|
||
"השירות מגיעה לשלב מסוים בצוות המוקד לתמיכה בלקוחות על ידי הגדרת תבנית זו "
|
||
"בשלב זה."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send customers a replacement for a lost, damaged, or returned item"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_service
|
||
msgid "Service"
|
||
msgstr "שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Set an Email Template on Stages"
|
||
msgstr "הגדר תבנית דוא\"ל בשלבים"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Set this template on a project's stage to automate email when tasks reach "
|
||
"stages"
|
||
msgstr ""
|
||
"הגדר תבנית זו בשלב של פרויקט כדי להפוך דוא\"ל לאוטומטי כאשר המשימות מגיעות "
|
||
"לשלבים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Settings"
|
||
msgstr "הגדרות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
|
||
msgid "Share Ticket"
|
||
msgstr "שתף קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Share presentations and videos, and organize them into courses. Allow "
|
||
"customers to search your eLearning courses in the help center for answers to "
|
||
"their questions."
|
||
msgstr ""
|
||
"שתף מצגות וסרטונים וארגן אותם לקורסים. אפשר ללקוחות לחפש בקורסי ה-eLearning "
|
||
"שלך במרכז העזרה כדי לקבל תשובות לשאלותיהם."
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_rating
|
||
msgid "Show Customer Ratings"
|
||
msgstr "הצג ביקורות לקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_sla
|
||
msgid "Show SLA Policies"
|
||
msgstr "הצג מדיניות הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Show all records whose next activity date is past"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
||
msgid "Sla"
|
||
msgstr "הסכם תנאי שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
||
msgid "Solved"
|
||
msgstr "טופל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid "Source"
|
||
msgstr "מקור"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Stage"
|
||
msgstr "שלב"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
||
msgid "Stage Changed"
|
||
msgstr "השלב השתנה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
msgid "Stage Search"
|
||
msgstr "חפש שלב"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
||
msgid "Stages"
|
||
msgstr "שלבים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
||
msgid "Stages To Delete"
|
||
msgstr "שלב למחיקה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
||
msgid ""
|
||
"Stages the team will use. This team's tickets will only be able to be in "
|
||
"these stages."
|
||
msgstr ""
|
||
"שלבים בהם הצוות ישתמש. קריאות השירות של הצוות הזה יוכלו להיות רק בשלבים אלה."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Status"
|
||
msgstr "סטטוס"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid ""
|
||
"Status based on activities\n"
|
||
"Overdue: Due date is already passed\n"
|
||
"Today: Activity date is today\n"
|
||
"Planned: Future activities."
|
||
msgstr ""
|
||
"סטטוס על בסיס פעילויות\n"
|
||
"איחור: תאריך היעד כבר חלף\n"
|
||
"היום: תאריך הפעילות הוא היום\n"
|
||
"מתוכנן: פעילויות עתידיות."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "Status time"
|
||
msgstr "סטטוס זמן"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
|
||
msgid "Subject"
|
||
msgstr "נושא"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
||
msgid "Success Rate"
|
||
msgstr "שיעור הצלחה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
||
msgid "Success Rate Analysis"
|
||
msgstr "ניתוח שיעורי הצלחה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
||
msgid "Success SLA Policy"
|
||
msgstr "מדיניות SLA מוצלחת"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
||
msgid "Tag"
|
||
msgstr "תגית"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tags"
|
||
msgstr "תגיות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "Tags are perfect for organizing your tickets."
|
||
msgstr "תגיות הן הפתרון המושלם לסידור קריאות השירות שלך."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Target"
|
||
msgstr "יעד"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
||
msgid "Target Stage"
|
||
msgstr "שלב יעד"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
msgid "Team"
|
||
msgstr "צוות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
|
||
msgid "Team Member"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
||
msgid "Team Members"
|
||
msgstr "חברי צוות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
|
||
msgid "Team Stages"
|
||
msgstr "שלבי צוות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
||
msgid "Templates"
|
||
msgstr "תבניות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "The customer cannot belong to a different company than the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid ""
|
||
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
|
||
"email that does not reply to an existing record will cause the creation of a "
|
||
"new record of this model (e.g. a Project Task)"
|
||
msgstr ""
|
||
"המודל (סוג מסמך Odoo) שאליו הכינוי הזה תואם. כל דוא\"ל נכנס שלא יענה לרשומה "
|
||
"קיימת יביא ליצירת רשומה חדשה של מודל זה (למשל משימת פרויקט)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
||
msgid ""
|
||
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
|
||
"<jobs@example.odoo.com>"
|
||
msgstr ""
|
||
"שם כינוי הדוא\"ל, למשל 'עבודות' אם ברצונך לקבל הודעות דוא\"ל ל "
|
||
"<jobs@example.odoo.com>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "The team does not allow ticket closing through portal"
|
||
msgstr "הצוות אינו מאפשר סגירת קריאות שירות דרך הפורטל"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid ""
|
||
"The time spent in these stages won't be taken into account in the "
|
||
"calculation of the SLA."
|
||
msgstr "הזמן המושקע בשלבים אלה לא יילקח בחשבון בחישוב ה-SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "There are currently no Ticket for your account."
|
||
msgstr "כרגע אין קריאות שירות לחשבונך."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "This"
|
||
msgstr "זה"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid ""
|
||
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
||
msgstr "מדיניות SLA זו תחול על קריאות שירות התואמות את כל הקריטריונים הבאים:"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid ""
|
||
"This is a name that helps you keep track of your different campaign efforts, "
|
||
"e.g. Fall_Drive, Christmas_Special"
|
||
msgstr ""
|
||
"זהו שם שעוזר לך לעקוב אחר מאמצי הקמפיין השונים שלך, למשל Fall_Drive, "
|
||
"Christmas_Special"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
||
msgstr "זוהי שיטת המשלוח, למשל גלויה, דוא\"ל או מודעת באנר"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid ""
|
||
"This is the source of the link, e.g. Search Engine, another domain, or name "
|
||
"of email list"
|
||
msgstr "זהו מקור הקישור, למשל מנוע חיפוש, דומיין אחר או שם של רשימת דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was closed %s hours after its SLA deadline."
|
||
msgstr "קריאת השירות נסגרה %s שעות אחרי הSLA"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was successfully closed %s hours before its SLA deadline."
|
||
msgstr "קריאת השירות נסגרה בהצלחה %s שעות לפני הSLA"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid ""
|
||
"This will archive the stages and all of the tickets they contain from the "
|
||
"following teams:"
|
||
msgstr ""
|
||
"פעולה זו תכניס לארכיון את השלבים ואת כל הקריאות השירות שהם מכילים מהצוותים "
|
||
"הבאים:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid ""
|
||
"Those represent the different categories of things you have to do (e.g. "
|
||
"\"Call\" or \"Send email\")."
|
||
msgstr ""
|
||
"אלה מייצגים את הקטגוריות השונות של דברים שעליך לעשות (למשל \"התקשר\" או "
|
||
"\"שלח אימייל\")."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Three stars, maximum score"
|
||
msgstr "שלושה כוכבים, ציון מקסימלי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Ticket"
|
||
msgstr "קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
||
msgid "Ticket Analysis"
|
||
msgstr "ניתוח נתוני קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
||
msgid "Ticket Closed"
|
||
msgstr "קריאת שירות נסגרה"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
|
||
"15 }}"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
||
msgid "Ticket Count"
|
||
msgstr "כמות פניות"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
||
msgid "Ticket Created"
|
||
msgstr "קריאת שירות נוצרה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
||
msgid "Ticket Creation Date"
|
||
msgstr "תאריך יצירת קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
|
||
msgid "Ticket Deadline"
|
||
msgstr "תאריך יעד קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
|
||
msgid "Ticket IDs Sequence"
|
||
msgstr "רצף מזהה קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
||
msgid "Ticket Properties"
|
||
msgstr "מאפייני קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
||
msgid "Ticket Rated"
|
||
msgstr "קריאת שירות שדורגה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
||
msgid "Ticket SLA Status"
|
||
msgstr "סטטוס הסכם תנאי שירות (SLA) של קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
|
||
msgid "Ticket Tag"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "Ticket Title"
|
||
msgstr "כותרת קריאת שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Ticket closed by the customer"
|
||
msgstr "כרטיס נסגר על ידי הלקוח"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
||
msgid "Ticket created"
|
||
msgstr "קריאת שירות נוצרה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Tickets"
|
||
msgstr "קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
||
msgid "Tickets Analysis"
|
||
msgstr "ניתוח נתוני קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
||
msgid "Tickets Closed"
|
||
msgstr "קריאות שירות נסגרו"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tickets Search"
|
||
msgstr "חיפוש קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
||
msgid "Tickets in a folded stage are considered as closed."
|
||
msgstr "קריאות שירות במצב מקופל נחשבות כסגורות."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
||
msgid "Time Billing"
|
||
msgstr "חיוב זמנים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
||
msgid "Time to close (hours)"
|
||
msgstr "זמן לסגירה (שעות)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
||
msgid "Time to first assignment (hours)"
|
||
msgstr "זמן עד לשיוך ראשוני (בשעות)"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
||
msgid "Timesheets"
|
||
msgstr "דיווחי שעות"
|
||
|
||
#. module: helpdesk
|
||
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Tip: Create tickets from incoming emails"
|
||
msgstr "טיפ: צור קריאות שירות ממיילים נכנסים"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid ""
|
||
"To get things done, plan activities and use the ticket status.<br>\n"
|
||
" Collaborate efficiently by chatting in real-time or via "
|
||
"email."
|
||
msgstr ""
|
||
"כדי לבצע דברים, תכנן פעילויות והשתמש בסטטוס קריאת השירות. שתף פעולה ביעילות "
|
||
"באמצעות צ'אט חי או דוא\"ל"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Today"
|
||
msgstr "היום"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Today Activities"
|
||
msgstr "פעילויות היום"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Today's Average Rating"
|
||
msgstr "הדירוג הממוצע היומי"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
||
msgid "Total Exchange Time in Hours"
|
||
msgstr "זמן החלפה כולל בשעות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track & Bill Time"
|
||
msgstr "מעקב וזמן חיוב"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track customer satisfaction on tickets"
|
||
msgstr "עקוב אחר שביעות רצון הלקוחות על קריאות השירות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
msgid ""
|
||
"Track the performance of your teams, the success rate of your tickets, and "
|
||
"how quickly you reach your service level agreements (SLAs)."
|
||
msgstr ""
|
||
"עקוב אחר הביצועים של הצוותים שלך, שיעור ההצלחה של הקריאות שירות שלך וכמה מהר "
|
||
"אתה מגיע להסכמי רמת השירות שלך (SLAs)."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track the time spent on tickets"
|
||
msgstr "עקוב אחר הזמן המושקע בקריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Two stars, with a maximum of three"
|
||
msgstr "שני כוכבים, עם מקסימום שלושה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Type of the exception activity on record."
|
||
msgstr "סוג הפעילות החריגה ברשומה."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
msgid "Unarchive Tickets"
|
||
msgstr "הוצא מהארכיון קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Unassigned"
|
||
msgstr "לא משויך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Unassigned Tickets"
|
||
msgstr "קריאות שירות לא משויכות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Unhappy"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Unhappy face"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Unread Messages"
|
||
msgstr "הודעות שלא נקראו"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Urgent"
|
||
msgstr "דחוף"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Use <b>activities</b> to organize your daily work."
|
||
msgstr "השתמש<b>בפעילויות</b>לארגן את העבודה היומיומית שלך."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
||
msgid "Use Alias"
|
||
msgstr "השתמש בכינויים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
||
msgid "Use Coupons"
|
||
msgstr "השתמש בקופונים"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
|
||
msgid "Use Gift Cards"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
|
||
"customers. Add new people to the followers' list to make them aware of the "
|
||
"progress of this ticket."
|
||
msgstr ""
|
||
"השתמש בצ'אט כדי <b>לשלוח מיילים </b>ולתקשר ביעילות עם הלקוחות שלך. הוסף "
|
||
"אנשים חדשים לרשימת העוקבים כדי לגרום להם להיות מודעים להתקדמות בקריאת שירות "
|
||
"זו."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_users
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
||
msgid "User"
|
||
msgstr "משתמש"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
||
msgid "VIP Support"
|
||
msgstr "תמיכת VIP"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
||
msgid "Visibility"
|
||
msgstr "יוצג ל:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Visibility & Assignment"
|
||
msgstr "נראות & הקצאה"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
|
||
"start.</i>"
|
||
msgstr ""
|
||
"מעוניין <b>לשפר את שביעות רצון הלקוחות</b>?<br/><i>לחץ על מוקד תמיכה כדי "
|
||
"להתחיל.</i>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Want to use the website form? Just adjust your team's visibility to "
|
||
"\"Invited portal users and all internal users\" and watch the magic happen!"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"We hope to have addressed your request satisfactorily. If you no longer need "
|
||
"our assistance, please close this ticket. Thank you for your collaboration."
|
||
msgstr ""
|
||
"אנו מקווים להתייחס לבקשתך בצורה משביעת רצון. אם אינך זקוק עוד לעזרתנו, אנא "
|
||
"סגור קריאת שירות זו . תודה על שיתוף הפעולה."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
||
msgid ""
|
||
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
|
||
"provided within 2 working days.<br>\n"
|
||
" Support is mainly provided in English. We can also assist in "
|
||
"Spanish, French, and Dutch."
|
||
msgstr ""
|
||
"אנו מספקים תמיכה 24/7, שני עד שישי. תשובות לקריאות שירות ניתנות בדרך כלל תוך "
|
||
"2 ימי עבודה.<br>\n"
|
||
"התמיכה ניתנת בעיקר באנגלית. אנחנו יכולים לסייע גם בספרדית, צרפתית והולנדית."
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_website
|
||
msgid "Website"
|
||
msgstr "אתר אינטרנט"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
||
msgid "Website Form"
|
||
msgstr "טופס אתר אינטרנט"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
||
msgid "Website Messages"
|
||
msgstr "הודעות מאתר האינטרנט"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
||
msgid "Website communication history"
|
||
msgstr "היסטורית התקשרויות מאתר האינטרנט"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
||
msgid "Within"
|
||
msgstr "בתוך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working Hours"
|
||
msgstr "שעות עבודה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Assign"
|
||
msgstr "שעות עבודה לשיוך"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Close"
|
||
msgstr "שעות עבודה לסגירה"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
||
msgid "Working Hours until SLA Deadline"
|
||
msgstr "שעות עבודה עד לתאריך אחרון ל-SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid ""
|
||
"Working hours exceeded for reached SLAs compared with deadline. Positive "
|
||
"number means the SLA was reached after the deadline."
|
||
msgstr ""
|
||
"חריגה משעות העבודה עבור SLAs שהגיעו בהשוואה למועד האחרון. מספר חיובי אומר "
|
||
"שה-SLA הושג לאחר המועד האחרון."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working hours used to determine the deadline of SLA Policies."
|
||
msgstr "שעות העבודה המשמשות לקביעת המועד האחרון של מדיניות SLA."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid ""
|
||
"Would you like to unarchive all of the tickets contained in these stages as "
|
||
"well?"
|
||
msgstr "האם תרצה להסיר מהארכיון גם את כל הקריאות השירות הכלולות בשלבים אלה?"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
||
msgid "X"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You can either archive them or "
|
||
"first delete all of their tickets."
|
||
msgstr ""
|
||
"לא ניתן למחוק שלבים המכילים קריאות שירות. אתה יכול לאחסן אותם בארכיון או "
|
||
"למחוק תחילה את כל קריאות השירות שלהם."
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You should first delete all of "
|
||
"their tickets."
|
||
msgstr ""
|
||
"לא ניתן למחוק שלבים המכילים קריאות שירות. תחילה עליך למחוק את כל הקריאות "
|
||
"השירות שלהם."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
||
msgid "You cannot have negative targets"
|
||
msgstr "לא יכולים להיות לך יעדים שליליים"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/res_partner.py:0
|
||
msgid ""
|
||
"You cannot update the company of this partner because it would lead to "
|
||
"inconsistency with some of its tickets."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "You completed all your tickets on time."
|
||
msgstr "השלמת את כל הקריאות שירות שלך בזמן."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "You have been invited to follow %s"
|
||
msgstr "הוזמנת לעקוב אחרי%s"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "You have been invited to follow Ticket Document :"
|
||
msgstr "הוזמנת לעקוב אחר מסמך של קריאת שירות:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "alias"
|
||
msgstr "כינוי"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "close_date"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "e.g. Close urgent tickets within 36 hours"
|
||
msgstr "למשל: סגור קריאות שירות דחופות תוך 36 שעות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. Customer Care"
|
||
msgstr "למשל, שירות לקוחות"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. My Company"
|
||
msgstr "לדוגמא: \"החברה שלי\""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "e.g. Product arrived damaged"
|
||
msgstr "למשל, מוצר הגיע פגום"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. mycompany.com"
|
||
msgstr "למשל, e.g. mycompany.com"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
||
msgid "eLearning"
|
||
msgstr "למידה אלקטרונית"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "generate tickets in your pipeline."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "has been created from ticket:"
|
||
msgstr "נוצר מקריאת שירות:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "team search"
|
||
msgstr "חיפוש צוות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "team_id"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "tickets"
|
||
msgstr "קריאות שירות"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "user_id"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
||
msgid ""
|
||
"{{ object.company_id.name or object.user_id.company_id.name or "
|
||
"'Helpdesk' }}: Service Rating Request"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
||
msgid "{{ object.name }}"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "👤 Unassigned"
|
||
msgstr "לא משויך"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
||
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
#~ " We would like to inform you that we have closed your ticket "
|
||
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
|
||
#~ " We trust that the services provided have met your expectations "
|
||
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
|
||
#~ ">\n"
|
||
#~ " However, if you have any further questions or comments, please do "
|
||
#~ "not hesitate to reply to this email to re-open your ticket. \n"
|
||
#~ " Our team is always here to help you and we will be happy to "
|
||
#~ "assist you with any further concerns you may have.<br/><br/>\n"
|
||
#~ " Thank you for choosing our services and for your cooperation "
|
||
#~ "throughout this process. We truly value your business and appreciate the "
|
||
#~ "opportunity to serve you.<br/><br/>\n"
|
||
#~ " Kind regards,<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
|
||
#~ "Team.\n"
|
||
#~ " </div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<br/><div>\n"
|
||
#~ "<t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">גברתי/אדוני </"
|
||
#~ "t>היקר,<br/><br/>\n"
|
||
#~ "ברצוננו להודיע לך שסגרנו את הכרטיס שלך (אסמכתא <t t-out=\"object.id or "
|
||
#~ "''\"></t>15). \n"
|
||
#~ "אנו סומכים על כך שהשירותים הניתנים עמדו בציפיות שלך ושמצאת פתרון משביע "
|
||
#~ "רצון לבעיה שלך.<br/><br/>\n"
|
||
#~ "עם זאת, אם יש לך שאלות או הערות נוספות, אנא אל תהסס להשיב לדוא\"ל זה כדי "
|
||
#~ "לפתוח מחדש את קריאת השירות שלך. \n"
|
||
#~ "הצוות שלנו תמיד כאן כדי לעזור לך ואנו נשמח לסייע לך בכל חשש נוסף שיש לך."
|
||
#~ "<br/><br/>\n"
|
||
#~ "תודה שבחרת בשירותים שלנו ועל שיתוף הפעולה שלך לאורך תהליך זה. אנו באמת "
|
||
#~ "מעריכים את העסק שלך ומעריכים את ההזדמנות לשרת אותך<br/>.\n"
|
||
#~ "בברכה,<br/><br/>\n"
|
||
#~ "צוות <t t-out=\"object.team_id.name or 'Helpdesk'\">מוקד שירות ללקוחות</"
|
||
#~ "t>.\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
|
||
#~ msgstr "קריאת שירות- אסמכתא {{ object.id if object.id else 15 }}"
|
||
|
||
#~ msgid "<small class=\"text-end\">Stage:</small>"
|
||
#~ msgstr "<small class=\"text-end\">שלב</small>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Failed</span>"
|
||
#~ msgstr "<span class=\"text-muted\">נכשל</span>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Unassigned</span>"
|
||
#~ msgstr "<span class=\"text-muted\">לא משויך</span>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">מנוהל ע\"י</strong>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">דווח ב</strong>"
|
||
|
||
#~ msgid "<strong>Assigned to</strong>"
|
||
#~ msgstr "<strong>משויך ל</strong>"
|
||
|
||
#~ msgid "<strong>Customer</strong>"
|
||
#~ msgstr "<strong>לקוח</strong>"
|
||
|
||
#~ msgid "<strong>Message and communication history</strong>"
|
||
#~ msgstr "<strong>היסטוריית הודעות ותקשורת</strong>"
|
||
|
||
#~ msgid ""
|
||
#~ "Add a description to help your coworkers understand the meaning and "
|
||
#~ "purpose of the stage."
|
||
#~ msgstr "הוסף תיאור שיעזור לעמיתיך לעבודה להבין את המשמעות והמטרה של השלב."
|
||
|
||
#~ msgid "Add a description..."
|
||
#~ msgstr "הוסף תיאור..."
|
||
|
||
#~ msgid "Alias domain"
|
||
#~ msgstr "כינוי תחום"
|
||
|
||
#~ msgid "Alias email"
|
||
#~ msgstr "כינוי אימייל"
|
||
|
||
#~ msgid ""
|
||
#~ "At each stage, employees can block tickets or mark them as ready for the "
|
||
#~ "next step.\n"
|
||
#~ " You can customize the meaning of each "
|
||
#~ "state."
|
||
#~ msgstr ""
|
||
#~ "בכל שלב, העובדים יכולים לחסום קריאות שירות או לסמן אותן כמוכנות לשלב הבא. "
|
||
#~ "אתה יכול להתאים אישית את המשמעות של כל מצב."
|
||
|
||
#~ msgid "Average"
|
||
#~ msgstr "ממוצע"
|
||
|
||
#~ msgid "Average Rating: Dissatisfied"
|
||
#~ msgstr "דירוג ממוצע: לא מרוצה"
|
||
|
||
#~ msgid "Average Rating: Okay"
|
||
#~ msgstr "דירוג ממוצע: בסדר"
|
||
|
||
#~ msgid "Average Rating: Satisfied"
|
||
#~ msgstr "דירוג ממוצע: מרוצה"
|
||
|
||
#~ msgid "Bad"
|
||
#~ msgstr "רע"
|
||
|
||
#~ msgid "Canceled"
|
||
#~ msgstr "בוטל"
|
||
|
||
#~ msgid "Centralize, manage, share and grow your knowledge library"
|
||
#~ msgstr "רכז, נהל, שתף והגדל את ספריית הידע שלך"
|
||
|
||
#~ msgid "Closed in Last 30 days"
|
||
#~ msgstr "נסגרו ב30 הימים האחרונים"
|
||
|
||
#~ msgid "Closed in Last 7 days"
|
||
#~ msgstr "נסגרו ב7 הימים האחרונים"
|
||
|
||
#~ msgid "Created On"
|
||
#~ msgstr "נוצר ב"
|
||
|
||
#~ msgid "Current stage of this ticket"
|
||
#~ msgstr "שלב נוכחי של קריאת שירות זו"
|
||
|
||
#~ msgid "Dashboard"
|
||
#~ msgstr "לוח בקרה"
|
||
|
||
#~ msgid "Dissatisfied"
|
||
#~ msgstr "לא מרוצה"
|
||
|
||
#~ msgid "Documentation"
|
||
#~ msgstr "תיעוד"
|
||
|
||
#~ msgid "Edit"
|
||
#~ msgstr "ערוך"
|
||
|
||
#~ msgid "Enable eLearning"
|
||
#~ msgstr "אפשר למידה אלקטרונית"
|
||
|
||
#~ msgid "Folded in Kanban"
|
||
#~ msgstr "מקופל בקנבן"
|
||
|
||
#~ msgid "Followed Teams"
|
||
#~ msgstr "צוותים במעקב"
|
||
|
||
#~ msgid "Grant discounts or free products"
|
||
#~ msgstr "הענק הנחות או מוצרים בחינם"
|
||
|
||
#~ msgid "Group By"
|
||
#~ msgstr "קבץ לפי"
|
||
|
||
#~ msgid "Handle Ticket"
|
||
#~ msgstr "טפל בקריאת שירות"
|
||
|
||
#~ msgid "Helpdesk Ticket Type"
|
||
#~ msgstr "סוג קריאת שירות מוקד תמיכה"
|
||
|
||
#~ msgid "Hours to SLA Deadline"
|
||
#~ msgstr "שעות עד למועד האחרון של הSLA"
|
||
|
||
#~ msgid "In"
|
||
#~ msgstr "ב"
|
||
|
||
#~ msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
||
#~ msgstr "ב #{kanban_getcolorname(record.color.raw_value)}"
|
||
|
||
#~ msgid "Issue"
|
||
#~ msgstr "תקלה"
|
||
|
||
#~ msgid "Kpi Helpdesk Tickets Closed Value"
|
||
#~ msgstr "מדד ערך קריאות שירות סגורות של מוקד תמיכה "
|
||
|
||
#~ msgid "Let your customers answer each other's questions on a forum"
|
||
#~ msgstr "תן ללקוחות שלך לענות על שאלות אחד של השני בפורום"
|
||
|
||
#~ msgid "My Teams"
|
||
#~ msgstr "הצוות שלי"
|
||
|
||
#~ msgid "No Rating"
|
||
#~ msgstr "אין דירוג"
|
||
|
||
#~ msgid "Number of SLA Failed"
|
||
#~ msgstr "מספר SLA שנכשלו"
|
||
|
||
#~ msgid "Number of messages which requires an action"
|
||
#~ msgstr "מספר הודעות המחייבות פעולה"
|
||
|
||
#~ msgid "Okay"
|
||
#~ msgstr "בסדר"
|
||
|
||
#~ msgid "Oldest Unanswered Customer Message Date"
|
||
#~ msgstr "תאריך הודעת הלקוח הישנה ביותר ללא מענה"
|
||
|
||
#~ msgid "Owner"
|
||
#~ msgstr "אחראי"
|
||
|
||
#~ msgid "Partner Email will Update"
|
||
#~ msgstr "דוא\"ל איש קשר יעודכן"
|
||
|
||
#~ msgid "Partner Phone will Update"
|
||
#~ msgstr "טלפון איש קשר יעודכן"
|
||
|
||
#~ msgid "Publish this team's ratings on your website"
|
||
#~ msgstr "פרסם את דירוג הצוות הזה באתר שלך"
|
||
|
||
#~ msgid "Question"
|
||
#~ msgstr "שאלה"
|
||
|
||
#~ msgid "Rating (/5)"
|
||
#~ msgstr "דירוג (/5)"
|
||
|
||
#~ msgid "Ratings on Website"
|
||
#~ msgstr "דירוגים באתר"
|
||
|
||
#~ msgid "Reference"
|
||
#~ msgstr "מזהה"
|
||
|
||
#~ msgid "SLA Reached Date"
|
||
#~ msgstr "הסכם תנאי שירות תאריך הגעה"
|
||
|
||
#~ msgid "Sad face"
|
||
#~ msgstr "פרצוף עצוב"
|
||
|
||
#~ msgid "Satisfied"
|
||
#~ msgstr "מרוצה"
|
||
|
||
#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
||
#~ msgstr "חפש <span class=\"nolabel\"> (בתוכן)</span>"
|
||
|
||
#~ msgid "Search in Messages"
|
||
#~ msgstr "חפש בהודעות"
|
||
|
||
#~ msgid "Sequence"
|
||
#~ msgstr "רצף"
|
||
|
||
#~ msgid "Share"
|
||
#~ msgstr "שתף"
|
||
|
||
#~ msgid "Show all records which has next action date is before today"
|
||
#~ msgstr "הצג את כל הרשומות שתאריך הפעולה הבא שלהן הוא עד היום"
|
||
|
||
#~ msgid "Stage Description and States Meaning"
|
||
#~ msgstr "תיאור שלב ומשמעות השלב"
|
||
|
||
#~ msgid "Stages Active"
|
||
#~ msgstr "שלב פעיל"
|
||
|
||
#~ msgid "Target Customer Rating"
|
||
#~ msgstr "יעד דירוג לקוח"
|
||
|
||
#~ msgid "Target Success Rate"
|
||
#~ msgstr "יעד שיעור הצלחה"
|
||
|
||
#~ msgid "Target Tickets to Close"
|
||
#~ msgstr "יעד קריאות שירות לסגירה"
|
||
|
||
#~ msgid "Task in progress. Click to block or set as done."
|
||
#~ msgstr "המשימה מתבצעת. לחץ כדי לחסום או להגדיר כבוצע."
|
||
|
||
#~ msgid "Task is blocked. Click to unblock or set as done."
|
||
#~ msgstr "המשימה חסומה. לחץ כדי לבטל את החסימה או הגדר כבוצעה."
|
||
|
||
#~ msgid "Team Search"
|
||
#~ msgstr "חיפוש צוות"
|
||
|
||
#~ msgid "Team Visibility"
|
||
#~ msgstr "נראות צוות"
|
||
|
||
#~ msgid "Teams"
|
||
#~ msgstr "צוותים"
|
||
|
||
#~ msgid ""
|
||
#~ "The owner of records created upon receiving emails on this alias. If this "
|
||
#~ "field is not set the system will attempt to find the right owner based on "
|
||
#~ "the sender (From) address, or will use the Administrator account if no "
|
||
#~ "system user is found for that address."
|
||
#~ msgstr ""
|
||
#~ "הבעלים של רשומות שנוצרו עם קבלת דוא\"ל בכינוי זה. אם שדה זה לא מוגדר, "
|
||
#~ "המערכת תנסה למצוא את הבעלים הנכון על סמך כתובת השולח (מ), או שתשתמש "
|
||
#~ "בחשבון מנהל המערכת אם לא נמצא משתמש מערכת עבור אותה כתובת."
|
||
|
||
#~ msgid "There are no ratings yet."
|
||
#~ msgstr "אין דירוגים עדיין"
|
||
|
||
#~ msgid "This step is done. Click to block or set in progress."
|
||
#~ msgstr "צעד זה בוצע. לחץ כדי לחסום או להגדיר בתהליך."
|
||
|
||
#~ msgid "Ticket Create Date"
|
||
#~ msgstr "תאריך יצירת קריאת שירות"
|
||
|
||
#~ msgid "Ticket Stage"
|
||
#~ msgstr "שלב קריאת שירות"
|
||
|
||
#~ msgid "Ticket Stage Changed"
|
||
#~ msgstr "שלב קריאת השירות השתנה"
|
||
|
||
#~ msgid "Ticket Type"
|
||
#~ msgstr "סוג כרטיס"
|
||
|
||
#~ msgid "Today Average Rating"
|
||
#~ msgstr "דירוג ממוצע יומי"
|
||
|
||
#~ msgid "Twitter"
|
||
#~ msgstr "טוויטר"
|
||
|
||
#~ msgid "Type"
|
||
#~ msgstr "סוג"
|
||
|
||
#~ msgid "Types"
|
||
#~ msgstr "סוגים"
|
||
|
||
#~ msgid "Use Credit Notes"
|
||
#~ msgstr "השתמש בחשבונית זיכוי"
|
||
|
||
#~ msgid "Use Customer Ratings"
|
||
#~ msgstr "השתמש בדירוג לקוחות"
|
||
|
||
#~ msgid "Use Repairs"
|
||
#~ msgstr "השתמש בתיקונים"
|
||
|
||
#~ msgid "Use Returns"
|
||
#~ msgstr "השתמש בהחזרות"
|
||
|
||
#~ msgid "Working Hours to Reach SLA"
|
||
#~ msgstr "שעות עבודה כדי להגיע ל-SLA"
|