366 lines
15 KiB
Gettext
366 lines
15 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Nuno Silva <nuno.silva@arxi.pt>, 2022
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# Reinaldo Ramos <reinaldo.ramos@arxi.pt>, 2022
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# Pedro Filipe <pedro2.10@hotmail.com>, 2022
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# Manuela Silva <mmsrs@sky.com>, 2022
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# "Tiffany Chang (tic)" <tic@odoo.com>, 2025.
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# Weblate <noreply-mt-weblate@weblate.org>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-12-30 18:43+0000\n"
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"PO-Revision-Date: 2025-11-18 12:29+0000\n"
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"Last-Translator: Weblate <noreply-mt-weblate@weblate.org>\n"
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"Language-Team: Portuguese <https://translate.odoo.com/projects/odoo-19/"
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"website_helpdesk_livechat/pt/>\n"
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"Language: pt\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : ((n != 0 && n % "
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"1000000 == 0) ? 1 : 2);\n"
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"X-Generator: Weblate 5.12.2\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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msgid "%(name)s's Ticket"
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msgstr "Chamado de %(name)s"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
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msgid "<span class=\"o_stat_text\">View chat</span>"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "Certo, acho que temos tudo o que precisamos"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "Tem algo mais a acrescentar?"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "Script do chatbot"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "Etapa do script do chatbot"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
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msgid "Chatbots"
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msgstr "Chatbots"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Chatbots"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "Configurar canal de chat ao vivo"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "Criar chamado"
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#. module: website_helpdesk_livechat
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#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Create a Ticket"
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msgstr "Criar um chamado"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "Criar um novo chamado (/ticket título do chamado)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
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"(i_start)sticket title%(i_end)s%(pre_end)s"
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Created a new ticket: %s"
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msgstr "Criou um novo chamado: %s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "Canal de Discussão"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
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msgid "Display Name"
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msgstr "Nome"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "Primeiro, qual é a natureza do seu problema?"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "Ótimo, isso facilitará as coisas."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
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msgid "Has Helpdesk Ticket"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "Bot da central de ajuda"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "Equipa de Apoio ao Cliente"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "Ticket de Apoio ao Cliente"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "Aqui vamos nós, a ajuda está a caminho!"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "Tenho um problema técnico"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "Tenho uma dúvida administrativa"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
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msgid "ID"
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msgstr "ID"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "Tudo bem, também podemos encontrar seu contrato por outros meios."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "Só para finalizar, poderia informar seu endereço de e-mail?"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "Chat ao Vivo"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
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msgid "Live chat from which the ticket was created"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
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msgid "Livechat Support Channel Report"
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msgstr "Relatório de canal de suporte do chat"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Load More"
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msgstr "Carregar mais"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "Não"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
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"are using the right format: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr ""
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"Acabei de criar um chamado para você. Você receberá um e-mail de confirmação "
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"em breve."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
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msgid "Open tickets"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "Escreva abaixo o número de série de seu equipamento."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "Escreva abaixo sua referência de cliente."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "Buscar chamados (/search_tickets palavra-chave)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in command"
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msgstr "Algo está em falta ou errado no comando"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in the command"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "Tipo de etapa"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr ""
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"Obrigado, isso ajudará nossos engenheiros a encontrar o que deu errado."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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msgid "The channel becomes accessible to helpdesk users when tickets are set."
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "Tickets"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
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msgid "Tickets created"
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"Para começar, você tem uma referência de cliente?\n"
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"Elas estão escritas em cada fatura que você recebeu, ao lado do seu nome."
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#. module: website_helpdesk_livechat
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#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
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msgid "Use Live Chat"
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msgstr ""
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "Utilizador"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "Está tudo pronto. Agora, qual é o seu problema?"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "Sim"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid "You cannot create tickets linked to channels you don't have access to."
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid ""
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"You cannot update a ticket and link it to a channel you don't have access to."
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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msgid "e.g. Product arrived damaged"
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msgstr "ex.: O produto chegou danificado"
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