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enterprise-addons/helpdesk/i18n/fa.po
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# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * helpdesk
#
# Translators:
# arya sadeghi <aryasadeghy@gmail.com>, 2023
# Mohsen Seifmohammadi, 2023
# M.Hossein S.Farvashani <Farvashani@gmail.com>, 2023
# Farid Hariri <fhari1234@gmail.com>, 2023
# Mohsen Mohammadi <iammohsen.123@gmail.com>, 2023
# Mohammad Tahmasebi <hit.tah75@gmail.com>, 2023
# Sepehr Khoshnood <sepehr.kho@gmail.com>, 2023
# Maziar Niaki <maziarmn@gmail.com>, 2023
# Martin Trigaux, 2023
# Zahed Alfak <tamass4116@gmail.com>, 2023
# Hamid Darabi, 2023
# Faraz Sadri Alamdari <ifarazir@gmail.com>, 2023
# Hamed Mohammadi <hamed@dehongi.com>, 2023
# Hanna Kheradroosta, 2023
# Weblate <noreply-mt-weblate@weblate.org>, 2025.
# Omid Ghaffarinia <omid.ghaffarinia@gmail.com>, 2026.
# Heshmatkhah <maheshmatkhah.soft@gmail.com>, 2026.
# Aliraza Habibitanha <alireza.habibitanha@gmail.com>, 2026.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2026-05-08 17:41+0000\n"
"PO-Revision-Date: 2026-08-09 11:33+0000\n"
"Last-Translator: Aliraza Habibitanha <alireza.habibitanha@gmail.com>\n"
"Language-Team: Persian <https://translate.odoo.com/projects/odoo-19/helpdesk/"
"fa/>\n"
"Language: fa\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n > 1;\n"
"X-Generator: Weblate 2026.6.1\n"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
msgid "# Exchanges"
msgstr "تعداد تبادل‌ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
msgid "# Open Tickets"
msgstr "تعداد تیکت‌های باز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
msgid "# Ratings"
msgstr "رتبه دهی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
msgid "# SLA Policy"
msgstr "# سیاست SLA (توافقنامه سطح خدمات)"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
msgid "# Urgent Ticket"
msgstr "تعداد تیکت‌های فوری"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid "%(partner_name)s's Tickets"
msgstr "تیکت‌های %(partner_name)s"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_sla.py:0
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "%s (copy)"
msgstr "%s (کپی)"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "(any of these tags)"
msgstr "(هر کدام از این برچسب‌ها)"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid ""
",\n"
" <br/><br/>"
msgstr ""
",\n"
" <br/><br/>"
#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
msgid "2 days to start"
msgstr "۲ روز مانده به شروع"
#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
msgid "7 days to finish"
msgstr "۷ روز مانده به اتمام"
#. module: helpdesk
#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
msgid "8 hours to finish"
msgstr "۸ ساعت مانده به اتمام"
#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
msgstr "<b class=\"tip_title\">نکته: از ایمیل‌های ورودی تیکت ایجاد کنید</b>"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "<b>Drag &amp; drop</b> the card to change the stage of your ticket."
msgstr "برای تغییر مرحله تیکت، کارت آن را <b> بکشید و رها کنید</b>."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
msgstr ""
"یادداشت‌های داخلی <b>ثبت کنید</b> و از @<b>منشن‌ها</b> برای اطلاع‌رسانی به "
"همکاران خود استفاده نمایید."
#. module: helpdesk
#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
msgid ""
"<div>\n"
" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
"Sir</t>,<br/><br/>\n"
" We would like to inform you that we have closed your ticket "
"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
" We trust that the services provided have met your expectations and "
"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
" However, if you have any further questions or comments, please do "
"not hesitate to reply to this email to re-open your ticket. \n"
" Our team is always here to help you and we will be happy to assist "
"you with any further concerns you may have.<br/><br/>\n"
" Thank you for choosing our services and for your cooperation "
"throughout this process. We truly value your business and appreciate the "
"opportunity to serve you.<br/><br/>\n"
" Kind regards,<br/><br/>\n"
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
" </div>\n"
" "
msgstr ""
#. module: helpdesk
#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
msgid ""
"<div>\n"
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
">\n"
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
" <tbody>\n"
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
" <t t-if=\"partner.name\">\n"
" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
"<br/><br/>\n"
" </t>\n"
" <t t-else=\"\">\n"
" Hello,<br/>\n"
" </t>\n"
" Please take a moment to rate our services related to the ticket "
"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
" <t t-if=\"object._rating_get_operator().name\">\n"
" assigned to <strong t-"
"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
">\n"
" </t>\n"
" <t t-else=\"\">\n"
" .<br/><br/>\n"
" </t>\n"
" </td></tr>\n"
" <tr><td style=\"text-align: center;\">\n"
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
" <strong>Tell us how you feel about our services</"
"strong><br/>\n"
" <span style=\"text-color: #888888\">(click on one of "
"these smileys)</span>\n"
" </td></tr>\n"
" <tr><td style=\"font-size: 14px;\">\n"
" <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
" <tr>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"Happy\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"Happy\"/>\n"
" </a>\n"
" </td>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"Neutral\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
" </a>\n"
" </td>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"Unhappy\" src=\"/rating/"
"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
" </a>\n"
" </td>\n"
" </tr>\n"
" </table>\n"
" </td></tr>\n"
" </table>\n"
" </td></tr>\n"
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
" We appreciate your feedback. It helps us improve continuously.\n"
" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
"because your ticket has been moved to the stage <b t-"
"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
" </td></tr>\n"
" </tbody>\n"
" </table>\n"
"</div>\n"
" "
msgstr ""
"<div dir=\"rtl\" style=\"font-family: IRANSans, IRANSansX;\">\n"
" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/>"
"\n"
" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin:0;\">\n"
" <tbody>\n"
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
" <t t-if=\"partner.name\">\n"
" <t t-out=\"partner.name or ''\">احسان امیری</t> گرامی،<br/>"
"<br/>\n"
" </t>\n"
" <t t-else=\"\">\n"
" با سلام و احترام،<br/>\n"
" </t>\n"
" لطفاً نظر خود را در مورد خدمات ارائه شده برای تیکت «<strong t-"
"out=\"object.name or ''\">مشکل پایه‌های میز اداری</strong>»\n"
" <t t-if=\"object._rating_get_operator().name\">\n"
" که به <strong t-out=\"object._rating_get_operator().name or "
"''\">میکائیل ادمین‌زاده</strong> محول شده بود، با ما در میان بگذارید و به آن "
"امتیاز دهید.<br/>\n"
" </t>\n"
" <t t-else=\"\">\n"
" .<br/><br/>\n"
" </t>\n"
" </td></tr>\n"
" <tr><td style=\"text-align: center;\">\n"
" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
" <strong>امتیاز شما در جهت بهبود خدماتمان بسیار ارزشمند "
"خواهد بود</strong><br/>\n"
" <span style=\"text-color: #888888\">(برای امتیازدهی، روی "
"ایموجی مورد نظر کلیک کنید)</span>\n"
" </td></tr>\n"
" <tr><td style=\"font-size: 14px;\">\n"
" <table style=\"width:100%;text-align:center;margin-"
"top:2rem;\">\n"
" <tr>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"راضی\" src=\"/rating/static/"
"src/img/rating_5.png\" title=\"راضی\"/>\n"
" </a>\n"
" </td>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"قابل قبول\" src=\"/rating/"
"static/src/img/rating_3.png\" title=\"قابل قبول\"/>\n"
" </a>\n"
" </td>\n"
" <td>\n"
" <a t-attf-href=\"/rate/{{ access_token }}/"
"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
" <img alt=\"ناراضی\" src=\"/rating/static/"
"src/img/rating_1.png\" title=\"ناراضی\"/>\n"
" </a>\n"
" </td>\n"
" </tr>\n"
" </table>\n"
" </td></tr>\n"
" </table>\n"
" </td></tr>\n"
" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
" قدردان نظرات شما هستیم و به کمک آن خدمات خود را بهبود می‌دهیم.\n"
" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
"12px; opacity: 0.5; color: #454748;\">این نظرسنجی به دلیل انتقال تیکت شما به "
"مرحله <b t-out=\"object.stage_id.name or ''\">در جریان</b> ارسال شده است.</"
"span>\n"
" </td></tr>\n"
" </tbody>\n"
" </table>\n"
"</div>\n"
" "
#. module: helpdesk
#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
msgid ""
"<div>\n"
" Dear <t t-out=\"object.sudo().partner_id.name or "
"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
" Your request\n"
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.get_portal_url()\">\n"
" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
"''\">Table legs are unbalanced</a>\n"
" </t>\n"
" has been received and is being reviewed by our <t t-"
"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
"''\">15</t></strong>.<br/><br/>\n"
"\n"
" To provide any additional information, simply reply to this email.<br/"
"><br/>\n"
" <t t-if=\"object.team_id.show_knowledge_base\">\n"
" Don't hesitate to visit our <a t-attf-"
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
"might find the answer to your question.\n"
" <br/><br/>\n"
" </t>\n"
" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
" Feel free to close your ticket if our help is no longer needed. "
"Thank you for your collaboration.<br/><br/>\n"
" </t>\n"
"\n"
" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.use_website_helpdesk_form\">\n"
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
" </t>\n"
" <t t-else=\"\">\n"
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
"target=\"_blank\">View Ticket</a>\n"
" </t>\n"
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
"object.team_id.allow_portal_ticket_closing\">\n"
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
"target=\"_blank\">Close Ticket</a>\n"
" </t>\n"
" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
" </t>\n"
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
"object.team_id.use_website_helpdesk_knowledge or "
"object.team_id.use_website_helpdesk_slides\">\n"
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
"padding: 5px 10px; text-decoration: none; color: "
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
"target=\"_blank\">Visit Help Center</a>\n"
" </t><br/><br/>\n"
" </div>\n"
"\n"
" Best regards,<br/><br/>\n"
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
"</div>\n"
" "
msgstr ""
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
"label=\"Domain alias\"/>&amp;nbsp;"
msgstr ""
"<i class=\"fa fa-envelope-o\" title=\"نام مستعار دامنه\" role=\"img\" aria-"
"label=\"نام دامنه مستعار\"/>&amp;nbsp;"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"Happy\"/>\n"
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"Neutral\"/>\n"
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"Unhappy\"/>"
msgstr ""
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
"invisible=\"rating_avg &lt; 3.66\" title=\"راضی\"/>\n"
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
"warning\" invisible=\"rating_avg &lt; 2.33 or rating_avg &gt;= 3.66\" "
"title=\"خنثی\"/>\n"
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
"text-danger\" invisible=\"rating_avg &gt;= 2.33\" title=\"ناراضی\"/>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
"title=\"Sla Deadline\"/>"
msgstr ""
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"سررسید SLA\" "
"title=\"سررسید SLA\"/>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
"email alias, the first step is to configure an Alias Domain. You can achieve "
"this by navigating to the General Settings and configuring the corresponding "
"field.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">برای "
"استفاده از ایمیل مستعار، اولین قدم پیکربندی دامنه مستعار است. این کار از "
"قسمت تنظیمات عمومی و پیکربندی فیلد مربوطه قابل انجام است.</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
" <span class=\"ms-2\">A rating request "
"will automatically be sent by email to the customer when their ticket "
"reaches the corresponding stage with the email template set.</span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
" <span class=\"ms-2\">هرگاه تیکت مشتری به "
"مرحله‌ای برسد که برای آن قالب ایمیل تنظیم شده است، درخواست امتیازدهی از طریق "
"ایمیل به مشتری ارسال خواهد شد.</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
" <span class=\"ms-2\">\n"
" Type <b>/ticket</b> to create tickets<br/"
">\n"
" Type <b>/search_tickets</b> to find "
"tickets<br/>\n"
" </span>"
msgstr ""
"<i class=\"fa fa-lightbulb-o\"/>\n"
" <span class=\"ms-2\">\n"
" با تایپ <b>/ticket</b> تیکت ایجاد "
"کنید<br/>\n"
" با تایپ <b>/search_tickets</b> تیکت‌ها را "
"جستجو کنید<br/>\n"
" </span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-lightbulb-o\"/>&amp;nbsp;"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"fa fa-warning\"/>&amp;nbsp;"
msgstr "<i class=\"fa fa-warning\"/>&amp;nbsp;"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
msgstr "<i class=\"oi oi-arrow-right\"/> تنظیم دامنه مستعار"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Assigned to</small>"
msgstr "<small class=\"text-muted\">محول شد به</small>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small class=\"text-muted\">Customer</small>"
msgstr "<small class=\"text-muted\">مشتری</small>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "<small>#</small>"
msgstr ""
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<small>Stage:</small>"
msgstr "<small>مرحله:</small>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"By saving this change, the customer phone number will also be "
"updated.\" invisible=\"not is_partner_phone_update\"/>"
msgstr ""
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
"title=\"با ذخیره این تغییر، شماره تلفن مشتری به‌روزرسانی خواهد شد.\" "
"invisible=\"not is_partner_phone_update\"/>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
msgid "<span class=\"m-1\"/>#"
msgstr ""
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
msgstr "<span class=\"o_field_widget o_readonly_modifier\">ساعات کاری</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Open</span>"
msgstr "<span class=\"o_stat_text order-2\">باز</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
msgstr "<span class=\"o_stat_text order-2\">تیکت</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"<span class=\"o_stat_text\">\n"
" Avg. Rating\n"
" </span>"
msgstr ""
"<span class=\"o_stat_text\">\n"
" امتیاز میانگین\n"
" </span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
msgid "<span class=\"o_stat_text\"> Tickets</span>"
msgstr "<span class=\"o_stat_text\"> تیکتها</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "<span class=\"o_stat_text\">Rating</span>"
msgstr "<span class=\"o_stat_text\">امتیازدهی</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
msgstr "<span class=\"text-muted text-nowrap\">ناموفق</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
msgstr "<span class=\"text-muted text-nowrap\">باز</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
msgstr "<span class=\"text-muted text-nowrap\">تخصیص نیافته</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
msgstr "<span class=\"text-muted text-nowrap\">ضروری</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span><b>Followers </b></span>"
msgstr "<span><b>دنبال‌کنندگان </b></span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Average Rating</span>"
msgstr "<span>میانگین امتیاز</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Reporting</span>"
msgstr "<span>گزارش</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>SLA Success Rate</span>"
msgstr "<span>نرخ موفقیت SLA</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>Tickets Closed</span>"
msgstr "<span>تیکت‌های بسته شده</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "<span>View</span>"
msgstr "<span>نمایش</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"<span>Your ticket has successfully been closed. Thank you for your "
"collaboration.</span>"
msgstr "<span>تیکت شما با موفقیت بسته شد. از همکاری شما متشکریم.</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<span>days of inactivity</span>"
msgstr "<span>روزهای عدم فعالیت</span>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
msgstr "<strong class=\"col-lg-3\">زمان ثبت گزارش</strong>"
#. module: helpdesk
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
msgid ""
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
msgstr "<strong><b>تبریک!</b> همه مراحل تور را به پایان رساندید.</strong>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>After</strong>"
msgstr "<strong>بعد از</strong>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "<strong>Alias </strong>"
msgstr "<strong>نام مستعار </strong>"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
msgid ""
"A Python dictionary that will be evaluated to provide default values when "
"creating new records for this alias."
msgstr ""
"یک دیکشنری پایتون که برای فراهم کردن مقادیر پیش‌فرض هنگام ایجاد رکوردهای جدید "
"برای این نام مستعار مورد ارزیابی قرار می‌گیرد."
#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
msgid "A tag can only be used once per team."
msgstr "هر برچسب فقط می‌تواند یک‌بار به ازای هر تیم استفاده شود."
#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
msgid "A tag with the same name already exists."
msgstr "یک برچسب با نام مشابه از قبل موجود است."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
msgid "About Team"
msgstr "درباره تیم"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Accept Emails From"
msgstr "قبول ایمیل دریافتی از طرف"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
msgid "Access warning"
msgstr "هشدار دسترسی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
msgid "Action Needed"
msgstr "اقدام مورد نیاز است"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
msgid "Active"
msgstr "فعال"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
msgid "Activities"
msgstr "فعالیت ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Activity Exception Decoration"
msgstr "دکوراسیون استثنایی فعالیت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
msgid "Activity State"
msgstr "وضعیت فعالیت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Activity Type Icon"
msgstr "آیکون نوع فعالیت"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
msgid "Activity Types"
msgstr "انواع فعالیت"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
"Awaiting Customer Feedback, etc.).</i>"
msgstr ""
"با افزودن <b>مراحل<b><b>داشبورد فرصت‌ها<b> را با گردش‌کار خود تطبیق دهید. <i> "
"(مثال: در انتظار بازخورد مشتری و...). </i>"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid ""
"Adapt your pipeline to your workflow and track the progress of your tickets."
msgstr ""
"مراحل فروش را با گردش‌کار خود سازگار کنید و روند پیشرفت تیکت‌های را پیگیری "
"نمایید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Add details about this ticket..."
msgstr "افزودن جزئیات به این تیکت..."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Add your stage and place it at the right step of your workflow by dragging & "
"dropping it."
msgstr ""
"مرحله را اضافه کرده و با کشیدن و رها کردن، آن را در مرحله مورد نظر در "
"گردش‌کار قرار دهید."
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
msgid "Add/remove followers"
msgstr "افزودن/حذف دنبال‌کنندگان"
#. module: helpdesk
#: model:res.groups,name:helpdesk.group_helpdesk_manager
msgid "Administrator"
msgstr "مدیر"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "After-Sales"
msgstr "پس از فروش"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
msgid "Alias"
msgstr "مستعار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
msgid "Alias Contact Security"
msgstr "مستعار تماس امنیتی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
msgid "Alias Domain"
msgstr "نام مستعار دامنه"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
msgid "Alias Domain Name"
msgstr "دامین مستعار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
msgid "Alias Email"
msgstr "ایمیل مستعار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
msgid "Alias Name"
msgstr "نام مستعار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
msgid "Alias Status"
msgstr "وضعیت ایمیل مستعار"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
msgid "Alias status assessed on the last message received."
msgstr "وضعیت نام مستعار در آخرین پیام دریافتی ارزیابی شد."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
msgid "Aliased Model"
msgstr "مدل استعاری"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "All"
msgstr "همه"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
msgid "All Tickets"
msgstr "همه تیکتها"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
msgid "All internal users (company)"
msgstr "همه کاربران داخلی (شرکت)"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Allow customers to help each other on a forum. Share answers from your "
"tickets directly."
msgstr ""
"به مشتریان اجازه دهید در تالار گفتگو به همدیگر کمک کنند. پاسخ‌های دریافت شده "
"از تیکت‌ها را مستقیماً به اشتراک بگذارید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Allow your customers to close their own tickets"
msgstr "به مشتریان خود اجازه دهید تیکت های خود را ببندند"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Archive Stages"
msgstr "مراحل بایگانی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Archived"
msgstr "بایگانی شده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid "Are you sure you want to continue?"
msgstr "آیا مطمئن هستید که میخواهید ادامه دهید؟"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Are you sure you want to delete these stages?"
msgstr "آیا مطمئن هستید که می‌خواهید این مراحل را حذف کنید؟"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid ""
"Assign tickets to the appropriate team members by defining who can work on "
"tickets with certain tags."
msgstr ""
"با تعریف اینکه چه کسی می‌تواند روی تیکت‌هایی با برچسب‌های مشخص کار کند، تیکت‌ها "
"را به اعضای تیم مناسب تخصیص دهید."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
msgid "Assigned"
msgstr "واگذار شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
msgid "Assigned To"
msgstr "اختصاص یافته به"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Assigned to"
msgstr "واگذار شده به"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Assignee"
msgstr "محول کننده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
msgid "Assignment Method"
msgstr "روش واگذاری"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid ""
"At this time, there is no preview available to show. The current ticket "
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
"not publicly available, or there is no customer associated with the ticket."
msgstr ""
"در حال حاضر پیش‌نمایشی برای نمایش موجود نیست. تیکت فعلی برای مشتری قابل "
"دسترسی نیست، زیرا به تیم پشتیبانی تعلق دارد که به صورت عمومی در دسترس نیست، "
"یا اینکه مشتری مرتبط با این تیکت وجود ندارد."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
msgid "Attachment Count"
msgstr "تعداد پیوست ها"
#. module: helpdesk
#: model:res.groups,name:helpdesk.group_auto_assignment
msgid "Auto Assigment"
msgstr "واگذاری خودکار"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Automate the assignment of new tickets to the right people, and make sure "
"all tickets are being handled"
msgstr ""
"تخصیص تیکت‌های جدید به افراد مناسب را خودکارسازی کنید و مطمئن شوید که همه "
"تیکت‌ها در حال بررسی هستند"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
msgid "Automatic Assignment"
msgstr "تخصیص خودکار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
msgid "Automatic Closing"
msgstr "بسته شدن خودکار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
msgid "Average Hours to Respond"
msgstr "میانگین ساعت تا پاسخگویی"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Average Rating"
msgstr "رتبه‌ی متوسط"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
msgid "Average Rating (%)"
msgstr "امتیاز متوسط (%)"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Average Rating for the Past 7 Days"
msgstr "امتیاز میانگین 7 روز گذشته"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Happy"
msgstr "میانگین امتیاز: راضی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Neutral"
msgstr "میانگین امتیاز: خنثی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Average Rating: Unhappy"
msgstr "میانگین امتیاز: ناراضی"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Average rating daily target"
msgstr "هدف امتیاز روزانه میانگین"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Average rating for the last 7 days"
msgstr "میانگین امتیاز طی 7 روز گذشته"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Last 7 days"
msgstr "میانگین ۷ روز گذشته"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Avg Open Hours"
msgstr "متوسط ساعتهای باز"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Bill the time spent on your tickets to your customers"
msgstr "زمان صرف شده برای تیکت های خود را برای مشتریان خود فاکتور کنید"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Blocked"
msgstr "مسدود شده"
#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_crm
msgid "CRM"
msgstr "مدیریت ارتباط با مشتریان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
msgid "Campaign"
msgstr "کمپین"
#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
msgid "Cancelled"
msgstr "لغو شد"
#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
msgid "Canned Responses"
msgstr "جوابهای آماده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Centralize, manage, share and grow your knowledge library. Allow customers "
"to search your articles in the help center for answers to their questions."
msgstr ""
"کتابخانه دانش خود را متمرکز و مدیریت کنید، آن را به اشتراک بگذارید و گسترش "
"دهید. به مشتریان اجازه دهید در مرکز پشتیبانی برای یافتن پاسخ سؤالات خود در "
"میان مطالب شما جستجو کنند."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Channels"
msgstr "کانال‌ها"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Click to Set Your Daily Rating Target"
msgstr "برای تنظیم هدف امتیاز روزانه اینجا کلیک کنید"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
msgid "Click to set"
msgstr "برای تعیین کلیک کنید"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close"
msgstr "بستن"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close Ticket"
msgstr "بستن تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
msgid "Close date"
msgstr "تاریخ بستن"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Close inactive tickets automatically"
msgstr "تیکت های غیرفعال را به صورت خودکار ببندید"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Close ticket"
msgstr "بستن تیکت‌"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed"
msgstr "بسته شد"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Closed On"
msgstr "بسته شده در"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Closed Tickets"
msgstr "تیکت بسته شده"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
msgid "Closed Tickets Analysis"
msgstr "تحلیل تیکتهای بسته شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
msgid "Closed by Partner"
msgstr "بسته شده توسط شریک"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
msgid "Closing Date"
msgstr "تاریخ بسته شدن"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
msgid "Closure by Customers"
msgstr "بستن توسط مشتری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
msgid "Color"
msgstr "رنگ"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
msgid "Color Index"
msgstr "رنگ پس زمینه"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Comment"
msgstr "توضیح"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Entity"
msgstr "نهاد تجاری"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Communication history"
msgstr "تاریخچه ارتباطات"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
msgid "Community Forum"
msgstr "تالار گفتگو"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_company
msgid "Companies"
msgstr "شرکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Company"
msgstr "شرکت"
#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
msgid "Configuration"
msgstr "پیکربندی"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
msgid "Configure Tags Handled by Team Members"
msgstr "پیکربندی برچسب‌های مدیریت شده توسط اعضای تیم"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Configure tags handled by team members"
msgstr "پیکربندی برچسب‌های مدیریت شده توسط اعضای تیم"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Confirm"
msgstr "تایید کردن"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
msgid "Confirmation"
msgstr "تاییدیه"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "Congratulations!"
msgstr "تبریک!"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_partner
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Contact"
msgstr "مخاطب"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
msgid "Coupons"
msgstr "کوپن‌ها"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Create Date"
msgstr "ایجاد تاریخ"
#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_res_partner
msgid "Create a Customer"
msgstr "ایجاد مشتری"
#. module: helpdesk
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr ""
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
msgid "Create a new template"
msgstr "یک قالب جدید ایجاد کنید"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid ""
"Create teams to organize your tickets by expertise or geographical region, "
"and define a different workflow for each team."
msgstr ""
"تیم‌هایی را ایجاد کنید تا بتوانید تیکت‌ها را بر اساس تخصص یا منطقه جغرافیایی "
"سازماندهی کنید و برای هر تیم گردش‌کار متفاوتی را تعریف کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Create tickets by sending an email to an alias"
msgstr "با ارسال ایمیل به نام مستعار، تیکت ایجاد کنید"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
msgid "Create tickets to get statistics."
msgstr "برای دریافت آمار، تیکت ایجاد کنید."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
msgid "Created by"
msgstr "ایجاد شده توسط"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
msgid "Created on"
msgstr "ایجادشده در"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Creation Date"
msgstr "تاریخ ایجاد"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Criteria"
msgstr "معیارها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
msgid "Custom Bounced Message"
msgstr "پیام برگشتی سفارشی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Customer"
msgstr "مشتری"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/models/res_company.py:0
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
msgid "Customer Care"
msgstr "مراقبت از مشتری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
msgid "Customer Email"
msgstr "ایمیل مشتری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
msgid "Customer Name"
msgstr "نام مشتری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
msgid "Customer Phone"
msgstr "شماره‌تماس مشتری"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
msgid "Customer Portal URL"
msgstr "آدرس پرتال مشتری"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
msgid "Customer Ratings"
msgstr "رتبه بندی مشتریان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
msgid "Customers"
msgstr "مشتریان"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "Customers will be added to the followers of their tickets."
msgstr "مشتریان به لیست دنبال‌کنندگانِ تیکت خودشان اضافه می‌شوند."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Daily Target"
msgstr "هدف روزانه"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Datetime at which the SLA stage was reached for the first time"
msgstr ""
"تاریخی که در آن مرحله قرارداد سطح خدمات پشتیبانی برای اولین بار به دست آمد"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Day count since this resource was last updated"
msgstr "تعداد روز از آخرین به‌روزرسانی این منبع"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
msgid ""
"Day to reach the stage of the SLA, without taking the working calendar into "
"account"
msgstr ""
"روز رسیدن به مرحله قرارداد سطح خدمات پشتیبانی، بدون در نظر گرفتن تقویم کاری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
msgid "Days Rotting"
msgstr "روزهای راکد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Days to rot"
msgstr "روز تا راکد شدن"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
msgid "Deadline"
msgstr "آخرین مهلت"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "Deadline reached"
msgstr "مهلت فرارسیده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
msgid "Default Values"
msgstr "مقادیر پیش فرض"
#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid "Delete"
msgstr "حذف"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Delete Stage"
msgstr "حذف مرحله"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
msgid "Delivery Status"
msgstr "وضعیت تحویل"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Describe your team to your colleagues and customers..."
msgstr "تیم خود را برای همکاران و مشتریان توصیف کنید..."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Description"
msgstr "توصیف"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Description of the policy..."
msgstr "شرح سیاست ..."
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_digest_digest
msgid "Digest"
msgstr "خلاصه"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid "Discard"
msgstr "رها کردن"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
msgid "Dispatch tickets based on tags"
msgstr "توزیع تیکت بر اساس برچسب‌ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
msgid "Display Name"
msgstr "نام نمایشی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/digest.py:0
msgid "Do not have access, skip this data for user's digest email"
msgstr "دسترسی ندارید، از این داده ها برای ایمیل خلاصه کاربر صرفنظر کنید"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
msgid "Each user has an equal number of open tickets"
msgstr "تعداد تیکت‌های باز هرکدام از کاربران مساوی باشد"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
msgid "Each user is assigned an equal number of tickets"
msgstr "تعداد تیکت‌های محول شده به هر کاربر مساوی باشد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
msgid "Email Alias"
msgstr "مستعار ایمیل"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
msgid "Email Template"
msgstr "قالب ایمیل"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
msgid ""
"Email automatically sent to the customer when the ticket reaches this "
"stage.\n"
"By default, the email will be sent from the email alias of the helpdesk "
"team.\n"
"Otherwise it will be sent from the company's email address, or from the "
"catchall (as defined in the System Parameters)."
msgstr ""
"با رسیدن تیکت به این مرحله، ایمیل به طور خودکار برای مشتری ارسال می‌شود.\n"
"به طور پیش‌فرض، ایمیل از ایمیل مستعار تیم پشتیبانی ارسال می‌شود.\n"
"در غیر این صورت از آدرس ایمیل شرکت یا از طریق catchall (همانطور که در "
"پارامترهای سیستم تعریف شده است) ارسال خواهد شد."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
msgid "Email cc"
msgstr "ایمیل سی سی"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
msgstr "دامنه‌ی ایمیل مانند 'example.com' در 'odoo@example.com'"
#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to"
msgstr "ایمیل های ارسال شده به"
#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
msgstr ""
"ایمیل های ارسال شده به تیم میز خدمت با نام مستعار، تیکت‌هایی را در فرصت‌های "
"فروش شما ایجاد می کند."
#. module: helpdesk
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
msgid "Enable \"customer ratings\" feature on the helpdesk team"
msgstr "ویژگی «امتیازدهی مشتریان» را در تیم پشتیبانی فعال کنید"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
"installation, Wrong order, etc.).</i>"
msgstr ""
"<b>موضوع</b> تیکت را وارد کنید <br/><i>(مثال: مشکل نصب، سفارش اشتباه و غیره)"
".</i>"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid "Exceeded Working Hours"
msgstr "بیشتر از ساعات کاری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid "Excluding Stages"
msgstr "مراحل مستثنی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Extra Info"
msgstr "اطلاعات اضافی"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
msgid "Failed"
msgstr "ناموفق"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
msgid "Failed SLA Policy"
msgstr "سیاست قرارداد سطح خدمات پشتیبانی ناموفق"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
msgid "Failed SLA Ticket"
msgstr "SLA تیکت ناموفق"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Failed Tickets"
msgstr "تیکت‌های ناموفق"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
msgid "Field Service"
msgstr "سرویس در محل"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "First Assignment Date"
msgstr "تاریخ اولین واگذاری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
msgid "First assignment date"
msgstr "تاریخ اولین واگذاری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
msgid "Folded"
msgstr "تا شده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Follow All Team's Tickets"
msgstr "دنبال‌کننده همه تیکت‌های تیم"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
msgid "Follow all your helpdesk tickets"
msgstr "مشاهده، پیگیری و مدیریت درخواست‌های پشتیبانی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Followed"
msgstr "دنبال‌شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
msgid "Followers"
msgstr "دنبال کنندگان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
msgid "Followers (Partners)"
msgstr "پیروان (شرکاء)"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
msgid "Font awesome icon e.g. fa-tasks"
msgstr "آیکون فونت عالی به عبارتی fa-tasks"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Future Activities"
msgstr "فعالیت های آینده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Get in touch with your website visitors, and engage them with scripted "
"chatbot conversations. Create and search tickets from your conversations."
msgstr ""
"با بازدیدکنندگان وب سایت ارتباط برقرار کنید و آنها را با اسکریپت ربات چت "
"تعریف شده مشغول کنید. از مکالمات خود تیکت ایجاد و جستجو کنید."
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
msgid ""
"Get statistics on your tickets and how long it takes to assign and resolve "
"them."
msgstr "آمار تیکت‌ها و مدت زمان تعیین و حل شدن آنها را داشته باشید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Get tickets through an online form"
msgstr "تیکت را از طریق فرم آنلاین دریافت کنید"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
msgid "Gift Cards"
msgstr "کارت های هدیه"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Grant discounts, free products or free shipping"
msgstr "تخفیف، محصول رایگان و ارسال رایگان ارائه کنید"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant employees access to your helpdesk team or tickets by adding them as "
"followers. Employees automatically get access to the tickets they are "
"assigned to."
msgstr ""
"با افزودن کارمندان به عنوان دنبال‌کننده، به آنها اجازه دهید به تیم پشتیبانی "
"یا تیکت‌های خود دسترسی داشته باشند. کارمندان به طور خودکار به تیکت‌هایی که به "
"آنها اختصاص داده شده است دسترسی پیدا می‌کنند."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Grant portal users access to your helpdesk team or tickets by adding them as "
"followers. Customers automatically get access to their tickets in their "
"portal."
msgstr ""
"با افزودن کاربران پورتال به عنوان دنبال‌کننده، به آنها امکان دسترسی به تیم یا "
"تیکت‌های پشتیبانی را فراهم کنید. مشتریان به طور خودکار به تیکت‌های خود در "
"پورتال دسترسی پیدا می‌کنند."
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
msgid "Green"
msgstr "سبز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
msgid "Green Kanban Label"
msgstr "برچسب کانبان سبز"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
msgid "Grey"
msgstr "خاکستری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
msgid "Grey Kanban Label"
msgstr "برچسب کانبان طوسی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Happy"
msgstr "خوشحال"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Happy face"
msgstr "چهره خندان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
msgid "Has Message"
msgstr "آیا دارای پیام است"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
msgid "Has SLA reached"
msgstr "SLA پایان یافته است"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
msgid "Has SLA reached late"
msgstr "دارای قرارداد سطح خدمات پشتیبانی با تاخیر کسب شده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "Hello"
msgstr "سلام"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Help Center"
msgstr "مرکز کمک"
#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
msgid "Helpdesk"
msgstr "پشتیبانی"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
msgid "Helpdesk Overview"
msgstr "بررسی اجمالی میز خدمت"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla
msgid "Helpdesk SLA Policies"
msgstr "سیاست‌های قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage
msgid "Helpdesk Stage"
msgstr "مرحله میز خدمت"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
msgid "Helpdesk Stage Delete Wizard"
msgstr "ویزارد حذف مرحله سامانه پشتیبانی"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
msgid "Helpdesk Tag Assignment"
msgstr "تخصیص برچسب پشتیبانی"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_tag
msgid "Helpdesk Tags"
msgstr "برچسب‌های میز خدمت"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model,name:helpdesk.model_helpdesk_team
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
msgid "Helpdesk Team"
msgstr "تیم میز پشتیبانی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
msgid "Helpdesk Team Search"
msgstr "جستجوی تیم پشتیبانی"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
msgid "Helpdesk Teams"
msgstr "تیمهای پشتیبانی"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Helpdesk Ticket"
msgstr "تیکیت پشتیبانی"
#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
msgid "Helpdesk Ticket: Automatically close the tickets"
msgstr "تیکت پشتیبانی: بستن خودکار تیکت‌ها"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Helpdesk Tickets"
msgstr "تیکیتهای پشتیبانی"
#. module: helpdesk
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
msgid "Helpdesk: Ticket Closed"
msgstr "پشتیبانی: تیکت بسته‌شده"
#. module: helpdesk
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
msgid "Helpdesk: Ticket Rating Request"
msgstr "سامانه پشتیبانی: درخواست امتیازدهی تیکت"
#. module: helpdesk
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
msgid "Helpdesk: Ticket Received"
msgstr "پشتیبانی: تیکت دریافت‌شده"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "High Priority"
msgstr "اولویت بالا"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
msgid "High priority"
msgstr "اولویت بالا"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
msgid "Highlight tickets that haven't been updated for this many days."
msgstr "تیکت‌هایی را که برای این تعداد روز به‌روزرسانی نشده‌اند، برجسته کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "History"
msgstr "تاریخچه"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
msgid "Hours Open"
msgstr "ساعت باز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
msgid "Hours to First Response"
msgstr "ساعات تا اولین پاسخ"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "ID"
msgstr "شناسه"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"
msgstr ""
"شناسه رکورد والد حاوی نام مستعار (مثال: پروژه دارای نام مستعار ایجاد وظیفه)"
#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
msgid "IT Support (Auto Assignment by Tags)"
msgstr ""
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
msgstr "شمایل"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
msgid "Icon to indicate an exception activity."
msgstr "آیکون برای نشان دادن یک فعالیت استثنا."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
msgid "If checked, new messages require your attention."
msgstr ""
"اگر این گزینه را انتخاب کنید، پیام‌های جدید به توجه شما نیاز خواهند داشت."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "If checked, some messages have a delivery error."
msgstr "اگر علامت زده شود، برخی از پیام ها دارای خطای تحویل هستند."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
msgid ""
"If set, this content will automatically be sent out to unauthorized users "
"instead of the default message."
msgstr ""
"در صورت تنظیم، این محتوا به‌جای پیام پیش‌فرض، به‌طور خودکار برای کاربران "
"غیرمجاز ارسال می‌شود."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "In Progress"
msgstr "در جریان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
msgid "In Stages"
msgstr "در مراحل"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
msgid "In progress"
msgstr "در حال پیشرفت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
msgid "Inactive Period(days)"
msgstr "دوره غیرفعال (روز)"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
msgid "Invited internal users (private)"
msgstr "دعوت شدگان کاربران داخلی (خصوصی)"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
msgid "Invited portal users and all internal users (public)"
msgstr "کاربران دعوت شده به پورتال و تمامی کاربران داخلی (عمومی)"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
msgid "Is Follower"
msgstr "آیا دنبال می کند"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Issue credits notes"
msgstr "صدور اعلامیه‌های بستانکاری"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "JSON that maps ids from a many2one field to seconds spent"
msgstr ""
"JSON که شناسه ها را از یک فیلد many2one به ثانیه های صرف شده نگاشت می کند"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
msgid "Kanban Blocked Explanation"
msgstr "کانبان توضیح مسدود شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
msgid "Kanban Ongoing Explanation"
msgstr "کانبان توضیح در دست اقدام"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
msgid "Kanban State"
msgstr "وضعیت کانبان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
msgid "Kanban State Label"
msgstr "برچسب وضعیت کانبان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
msgid "Kanban Valid Explanation"
msgstr "توضیح معتبر کانبان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
msgid "Knowledge"
msgstr "دانش"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 3 months"
msgstr "3 ماه گذشته"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 30 Days"
msgstr "30 روز گذشته"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 30 days"
msgstr "30 روز گذشته"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 365 Days"
msgstr "365 روز اخیر"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Last 7 Days"
msgstr "7 روز گذشته"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Last 7 days"
msgstr "7 روز گذشته"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
msgid "Last Stage Update"
msgstr "آخرین بروزرسانی مرحله"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
msgid "Last Updated by"
msgstr "آخرین تغییر توسط"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
msgid "Last Updated on"
msgstr "آخرین بروز رسانی در"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Late Activities"
msgstr "فعالیتهای اخیر"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
msgid "Latest Ratings"
msgstr "آخرین امتیازدهی‌ها"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's create your first <b>ticket</b>."
msgstr "اولین <b>تیکت</b> خود را ایجاد کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Let's go back to the <b>kanban view</b> to get an overview of your next "
"tickets."
msgstr "برای مشاهده نمای کلی تیکت‌های بعدی خود به <b>نمای کانبان</b> برگردید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Let's view your <b>team's tickets</b>."
msgstr "</b>تیکت‌های تیم</b> خود را مشاهده کنید."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "چت آنلاین"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
msgid "Local-part based incoming detection"
msgstr "تشخیص ورودی مبتنی بر بخش محلی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Low Priority"
msgstr "اولویت کم"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
msgid "Low priority"
msgstr "اولویت پایین"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
msgid ""
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
msgstr ""
"با استفاده از سیاست‌های قرارداد سطح خدمات پشتیبانی، اطمینان حاصل کنید که "
"تیکت‌ها به‌موقع رسیدگی می‌شوند.<br>"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Make sure tickets are handled on time"
msgstr "اطمینان حاصل کنید که تیکت ها به موقع تحویل داده می شوند"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
msgstr ""
"با استفاده از سیاست های SLA اطمینان حاصل کنید که تیکت ها به موقع تحویل داده "
"می شوند."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
msgid ""
"Maximum number of working hours a ticket should take to reach the target "
"stage, starting from the date it was created."
msgstr ""
"حداکثر تعداد ساعات کاری که طی آن یک تیکت از تاریخ ایجاد به مرحله هدف می‌رسد."
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid ""
"Measure your customer satisfaction by sending rating requests when your "
"tickets are solved."
msgstr ""
"با ارسال درخواست امتیازدهی پس از حل شدن تیکت‌ها، میزان رضایت مشتری را بررسی "
"کنید."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
msgid "Medium"
msgstr "متوسط"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Medium Priority"
msgstr "اولویت متوسط"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
msgid "Medium priority"
msgstr "اولویت متوسط"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_ui_menu
msgid "Menu"
msgstr "منو"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_mail_message
msgid "Message"
msgstr "پیام"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
msgid "Message Delivery error"
msgstr "خطای تحویل پیام"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
msgid "Messages"
msgstr "پیام ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
msgid "Minimum Priority"
msgstr "کمترین اولویت"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
msgstr ""
"حداقل مرحله‌ای که یک تیکت باید به آن برسد تا بتواند این قرارداد سطح خدمات "
"پشتیبانی را برآورده کند."
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_ir_module_module
msgid "Module"
msgstr "ماژول"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
msgid "Move to Stage"
msgstr "انتقال به مرحله"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "My Activities"
msgstr "فعالیت‌های من"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
msgid "My Activity Deadline"
msgstr "موعد نهای فعالیت من"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "My Deadline"
msgstr "آخرین مهلت من"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "My Performance"
msgstr "عملکرد من"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "My Tickets"
msgstr "تیکت‌های من"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Name"
msgstr "نام"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Neutral"
msgstr "خنثی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Neutral face"
msgstr "صورت خنثی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: model:helpdesk.stage,name:helpdesk.stage_new
msgid "New"
msgstr "جدید"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
msgid ""
"New tickets will automatically be assigned to the team members that are "
"available, according to their working hours and their time off."
msgstr ""
"تیکت‌های جدید با توجه به ساعات کاری و زمان مرخصی به صورت خودکار به اعضای تیم "
"در دسترس محول می‌شود."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Newest"
msgstr "جدیدترین"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
msgid "Next Activity Calendar Event"
msgstr "رویداد تقویم فعالیت بعدی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
msgid "Next Activity Deadline"
msgstr "موعد فعالیت بعدی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
msgid "Next Activity Summary"
msgstr "خلاصه فعالیت بعدی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
msgid "Next Activity Type"
msgstr "نوع فعالیت بعدی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "No Customer"
msgstr "بدون مشتری"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
msgid "No SLA policies found. Let's create one!"
msgstr "هیچ سیاست قرارداد سطح خدمات پشتیبانی یافت نشد. بیایید یکی ایجاد کنیم!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid "No activity types found. Let's create one!"
msgstr "نوع فعالیتی یافت نشد. بیایید یکی بسازیم!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
msgid "No data yet!"
msgstr "هنوز هیچ داده ای وجود ندارد!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
msgid "No stages found. Let's create one!"
msgstr "هیچ مرحله ای پیدا نشد. بیایید یکی ایجاد کنیم!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "No tags found. Let's create one!"
msgstr "هیچ برچسبی پیدا نشد. بیایید یکی ایجاد کنیم!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
msgid "No tags or team members found. Let's create them!"
msgstr "برچسب یا عضو تیمی یافت نشد. برچسب یا تیم جدیدی ایجاد کنید!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
msgid "No teams found"
msgstr "هیچ تیمی پیدا نشد"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
msgid "No teams found. Let's create one!"
msgstr "تیمی یافت نشد. تیم جدیدی ایجاد کنید!"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
msgid "No tickets found"
msgstr "هیچ تیکتی پیدا نشد"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid "No tickets found. Let's create one!"
msgstr "هیچ تیکتی پیدا نشد. بیایید یکی ایجاد کنیم!"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "None"
msgstr "هیچکدام"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of Actions"
msgstr "تعداد اقدامات"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
msgid "Number of SLAs Failed"
msgstr "تعداد SLAهای خطادار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
msgid "Number of Tickets"
msgstr "تعداد تیکت‌ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of errors"
msgstr "تعداد خطاها"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
msgid "Number of messages requiring action"
msgstr "تعداد پیام هایی که نیاز به اقدام دارند"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
msgid "Number of messages with delivery error"
msgstr "تعداد پیامهای با خطای تحویل"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of open tickets with at least one SLA failed."
msgstr "تعداد تیکت‌های باز که حداقل یک SLA ناموفق دارند."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
msgid "Number of other open tickets from the same partner"
msgstr "تعداد سایر تیکت‌های باز از همان طرف همکار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
msgid "Number of other tickets from the same partner"
msgstr "تعداد سایر تیکت‌ها از همان طرف همکار"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Number of tickets closed in the past 7 days."
msgstr "تعداد تیکت‌های بسته شده طی 7 روز گذشته."
#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
msgid "On Hold"
msgstr "در انتظار"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
msgid "Ongoing"
msgstr "در دست اقدام"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Open"
msgstr "باز"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
msgid "Open Tickets"
msgstr "تیکت‌های باز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
msgid "Open Time (hours)"
msgstr "زمان باز (ساعت)"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Open the ticket."
msgstr "ورود به تیکت."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid ""
"Optional ID of a thread (record) to which all incoming messages will be "
"attached, even if they did not reply to it. If set, this will disable the "
"creation of new records completely."
msgstr ""
"شناسه اختیاری یک موضوع (رکورد) که تمام پیام‌های دریافتی به آن پیوست می‌شود، "
"حتی اگر به آن پاسخ نداده باشند. اگر تنظیم شود، ایجاد رکوردهای جدید به طور "
"کامل غیرفعال می شود."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Our Ratings"
msgstr "رتبه بندی‌های ما"
#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
msgid "Overview"
msgstr "بررسی اجمالی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid "Parent Model"
msgstr "مدل والد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
msgstr "شناسه موضوع رکورد والد"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
msgid ""
"Parent model holding the alias. The model holding the alias reference is not "
"necessarily the model given by alias_model_id (example: project "
"(parent_model) and task (model))"
msgstr ""
"مدل والد دارای نام مستعار. مدلی که مرجع نام مستعار را نگه می دارد لزوماً مدلی "
"نیست که توسط alias_model_id (مثال: پروژه (parent_model) و task (model)) "
"ارائه شده است."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
msgid "Partner Tickets"
msgstr "تیکت‌های طرف همکار"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
msgid ""
"People to whom this helpdesk team and its tickets will be visible.\n"
"\n"
"- Invited internal users: internal users can access the team and the tickets "
"they are following. This access can be modified on each ticket individually "
"by adding or removing the user as follower.\n"
"A user with the helpdesk > administrator access right level can still access "
"this team and its tickets, even if they are not explicitely part of the "
"followers.\n"
"\n"
"- All internal users: all internal users can access the team and all of its "
"tickets without distinction.\n"
"\n"
"- Invited portal users and all internal users: all internal users can access "
"the team and all of its tickets without distinction.\n"
"Portal users can only access the tickets they are following. This access can "
"be modified on each ticket individually by adding or removing the portal "
"user as follower."
msgstr ""
"افرادی که این تیم پشتیبانی و تیکت‌های آن را مشاهده خواهند کرد.\n"
"\n"
"- کاربران داخلی دعوت شده: کاربران داخلی می‌توانند به تیم و تیکت‌هایی که دنبال "
"می‌کنند دسترسی داشته باشند. می‌توانید این دسترسی را با افزودن یا حذف کاربر به "
"عنوان دنبال‌کننده در هر تیکت به صورت جداگانه تغییر دهید.\n"
"کاربری که دارای سطح دسترسی مورد نیاز به سامانه پشتیبانی > مدیر سیستم باشد، "
"می‌تواند به این تیم و تیکت‌های آن دسترسی داشته باشد، حتی اگر به شکل معمول "
"دنبال‌کننده آن نباشد.\n"
"\n"
"- همه کاربران داخلی: همه کاربران داخلی می‌توانند به تیم و تمامی تیکت‌های آن "
"بدون تمایز دسترسی داشته باشند.\n"
"\n"
"- کاربران پورتال دعوت شده و همه کاربران داخلی: همه کاربران داخلی می‌توانند به "
"تیم و تمامی تیکت‌های آن بدون تمایز دسترسی داشته باشند.\n"
"کاربران پورتال فقط می‌توانند به تیکت‌هایی که دنبال می‌کنند دسترسی داشته باشند. "
"این دسترسی را می‌توانید در هر تیکت به صورت مجزا با افزودن یا حذف کاربر پورتال "
"به عنوان دنبال‌کننده تغییر دهید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "People to whom this team and its tickets will be visible"
msgstr "افرادی که برای آنها این تیم و تیکت‌های آن قابل مشاهده است"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
msgid "Percentage of happy ratings"
msgstr "درصد رتبه‌های راضی"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Percentage of tickets that were closed without failing any SLAs."
msgstr "درصد تیکت‌هایی که بدون عدم موفقیت SLA بسته شده‌اند."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid ""
"Percentage of tickets whose SLAs have successfully been reached on time over "
"the total number of tickets closed within the past 7 days."
msgstr ""
"درصد تیکت‌هایی که SLA آنها به موقع و با موفقیت محقق شده، نسبت به تعداد کل "
"تیکت‌های بسته شده طی 7 روز گذشته."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Performance"
msgstr "کارایی"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
msgid "Performance Analysis"
msgstr "تحلیل عملکرد"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
msgid "Period of inactivity after which tickets will be automatically closed."
msgstr "بازه زمانی عدم فعالیت که پس از آن تیکت‌ها به طور خودکار بسته می‌شوند."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
msgid "Phone"
msgstr "تلفن"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Plan onsite interventions"
msgstr "اجرای خدمات در محل را برنامه‌ریزی کنید"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a number."
msgstr "لطفا یک عدد وارد کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a percentage below 100."
msgstr "لطفا یک درصد کمتر از ۱۰۰ وارد کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a positive value."
msgstr "لطفا یک مقدار مثبت وارد کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
msgid "Please enter a value less than or equal to 5."
msgstr "لطفا یک مقدار کمتر یا مساوی ۵ وارد کنید."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
msgid ""
"Policy to post a message on the document using the mailgateway.\n"
"- everyone: everyone can post\n"
"- partners: only authenticated partners\n"
"- followers: only followers of the related document or members of following "
"channels\n"
msgstr ""
"خط مشی ارسال پیام در سند با استفاده از mailgateway.\n"
"- همه: همه می توانند پست کنند\n"
"- شرکا: فقط شرکای تأیید شده\n"
"- دنبال کنندگان: فقط دنبال کنندگان سند مرتبط یا اعضای کانال های زیر\n"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
msgstr "آدرس دسترسی پرتال"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_portal_share
msgid "Portal Sharing"
msgstr "اشتراک گذاری پرتال"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Portal users will be removed from the followers of the team and its tickets."
msgstr "کاربران پورتال از دنبال‌کنندگان تیم و تیکت‌های آن حذف خواهند شد."
#. module: helpdesk
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
msgid "Preview"
msgstr "پیش‌نمایش"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Priority"
msgstr "اولویت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Properties"
msgstr "مشخصات"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_rating_rating
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "Rating"
msgstr "رتبه دهی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
msgid "Rating (1-5)"
msgstr "زتبه‌دهی (۱-۵)"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
msgid "Rating Avg Text"
msgstr "متن میانگین رتبه‌بندی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
msgid "Rating Last Feedback"
msgstr "رتبه بندی آخرین بازخورد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
msgid "Rating Last Image"
msgstr "رتبه بندی آخرین تصویر"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
msgid "Rating Last Value"
msgstr "رتبه‌بندی آخرین مقدار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
msgid "Rating Satisfaction"
msgstr "رتبه‌بندی رضایت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
msgid "Rating Text"
msgstr "متن رتبه‌بندی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
msgid "Rating count"
msgstr "تعداد رتبه بندی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
msgid "Ratings"
msgstr "رتبه‌ها"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
msgid "Reach Stage"
msgstr "رسیدن به مرحله"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
msgid "Reached"
msgstr "دست یافته"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
msgid "Reached Date"
msgstr "تاریخ دست یافته"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Ready"
msgstr "آماده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Receive notifications whenever tickets are created, rated or discussed on in "
"this team"
msgstr ""
"هر زمان تیکتی در این تیم ایجاد یا امتیازدهی شود یا در مورد آن گفتگو و تبادل "
"پیام انجام شود اعلان دریافت خواهید کرد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
msgid "Record Thread ID"
msgstr "شناسه موضوع رکورد"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
msgid "Red"
msgstr "قرمز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
msgid "Red Kanban Label"
msgstr "برچسب کانبان قرمز"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
msgid "Refund Status"
msgstr "وضعیت بازپرداخت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
msgid "Refunds"
msgstr "بازدریافت‌ها"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Reimburse customers with a voucher code for future purchases"
msgstr "برای جبران خسارت مشتریان، یک کد تخفیف برای خریدهای آتی آنها ارائه کنید"
#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_repair
msgid "Repair"
msgstr "تعمیر"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
msgid "Repair Status"
msgstr "وضعیت تعمیر"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
msgid "Repairs"
msgstr "تعمیرات"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
msgid "Replacements"
msgstr "جایگزینی‌ها"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Reported on"
msgstr "گزارش‌شده در"
#. module: helpdesk
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
msgid "Reporting"
msgstr "گزارش"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
msgid "Responsible User"
msgstr "کاربر مسئول"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Restore"
msgstr "بازگردانی"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
msgid "Return Status"
msgstr "وضعیت بازگشت"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Return faulty products"
msgstr "محصولات معیوب را برگردانید"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
msgid "Returns"
msgstr "بازگشت ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Rotting"
msgstr "در وضعیت راکد"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA"
msgstr "قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Deadline"
msgstr "موعدنهایی قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Failed"
msgstr "قرارداد سطح خدمات پشتیبانی ناموفق"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "SLA Policies"
msgstr "سیاست‌های قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
msgid ""
"SLA Policies that will automatically apply to the tickets submitted by this "
"customer."
msgstr ""
"سیاست‌های SLA که به طور خودکار برای تیکت‌های ارسال شده توسط این مشتری اعمال "
"می‌شود."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "SLA Policy"
msgstr "سیاست قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
msgid "SLA Policy Description"
msgstr "شرح سیاست قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
msgid "SLA Stage"
msgstr "مرحله قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
msgid "SLA Status"
msgstr "وضعیت قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "SLA Status Analysis"
msgstr "تحلیل وضعیت قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
msgid "SLA Status Failed"
msgstr "وضعیت قرارداد سطح خدمات پشتیبانی ناموفق"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
msgid "SLA Status Success"
msgstr "وضعیت SLA موفق"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA Success"
msgstr "قرارداد سطح خدمات پشتیبانی موفق"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "SLA Success Rate"
msgstr "نرخ موفقیت SLA"
#. module: helpdesk
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "SLA in Progress"
msgstr "قرارداد سطح خدمات پشتیبانی در جریان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
msgid "SLAs"
msgstr "قراردادهای سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
msgid "SMS Delivery error"
msgstr "خطای تحویل پیامک"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Sample"
msgstr "نمونه"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Save this ticket and the modifications you've made to it."
msgstr "این تیکت و تغییراتی که در آن انجام داده اید را ذخیره کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Schedule your <b>activity</b>."
msgstr "<b>فعالیت</b> خود را زمان‌بندی کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
msgid "Search SLA Policies"
msgstr "جستجو در سیاست‌های قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Assigned to"
msgstr "جستجو در محول شده"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Customer"
msgstr "جستجو در مشتری"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Helpdesk Team"
msgstr "جستجو در تیم پشتیبانی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search in Stage"
msgstr "جستجو در مرحله"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Search%(left)s Tickets%(right)s"
msgstr "جستجوی %(left)s تیکت‌ها%(right)s"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
msgid "Security Token"
msgstr "توکن امنیتی"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Select the <b>customer</b> of your ticket."
msgstr "<b>مشتری</b> تیکت را انتخاب کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Self-Service"
msgstr "سلف سرویس"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
msgid "Send Email"
msgstr "ارسال ایمیل"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send broken products for repair"
msgstr "محصولات خراب را به تعمیر بفرستید"
#. module: helpdesk
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
msgid ""
"Send customers a confirmation email to notify them that their helpdesk "
"ticket has been received and is currently being reviewed by the helpdesk "
"team. Automatically send an email to customers when a ticket reaches a "
"specific stage in a helpdesk team by setting this template on that stage."
msgstr ""
"برای اطلاع‌رسانی به مشتریان مبنی بر دریافت تیکت پشتیبانی آنها و در حال بررسی "
"بودن توسط تیم پشتیبانی، یک ایمیل تأیید به آنها ارسال کنید. با تنظیم این قالب "
"روی مرحله‌ی مشخصی در تیم پشتیبانی، به صورت خودکار برای مشتریان ایمیلی ارسال "
"کنید که تیکت به آن مرحله رسیده است."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Send customers a replacement for a lost, damaged, or returned item"
msgstr ""
"برای مشتریان، جایگزینی برای کالای گم شده، آسیب‌دیده یا برگشتی ارسال کنید"
#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_service
msgid "Service"
msgstr "خدمت"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Set an Email Template on Stages"
msgstr "تنظیم قالب ایمیل برای مراحل"
#. module: helpdesk
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
msgid ""
"Set this template on a project's stage to automate email when tasks reach "
"stages"
msgstr ""
"قالب را در مرحله پروژه تنظیم کنید تا هنگام رسیدن وظایف به مراحل، ایمیل‌ها "
"به‌صورت خودکار ارسال شوند"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
msgid "Settings"
msgstr "تنظیمات"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
msgid "Share Ticket"
msgstr "اشتراک‌گذاری تیکت"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid ""
"Share presentations and videos, and organize them into courses. Allow "
"customers to search your eLearning courses in the help center for answers to "
"their questions."
msgstr ""
"اسلایدها و ویدئوها را به اشتراک بگذارید و آنها را در دوره‌ها سازماندهی کنید. "
"به مشتریان اجازه دهید تا دوره‌های آموزش الکترونیکی شما را در مرکز پشتیبانی "
"برای یافتن پاسخ سؤالات خود جستجو کنند."
#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_rating
msgid "Show Customer Ratings"
msgstr "نمایش امتیازهای مشتری"
#. module: helpdesk
#: model:res.groups,name:helpdesk.group_use_sla
msgid "Show SLA Policies"
msgstr "نمایش سیاست‌های قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Show all records whose next activity date is past"
msgstr "نمایش همه رکوردهایی که تاریخ فعالیت بعدی آنها گذشته‌است"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
msgid "Sla"
msgstr "قرارداد سطح خدمات پشتیبانی"
#. module: helpdesk
#: model:helpdesk.stage,name:helpdesk.stage_solved
msgid "Solved"
msgstr "حل شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
msgid "Source"
msgstr "مبدا"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Stage"
msgstr "مرحله"
#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
msgid "Stage Changed"
msgstr "مرحله تغییر کرد"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
msgid "Stage Search"
msgstr "جستجوی مرحله"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
msgid "Stages"
msgstr "مراحل"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
msgid "Stages To Delete"
msgstr "مراحل برای حذف"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
msgid ""
"Stages the team will use. This team's tickets will only be able to be in "
"these stages."
msgstr ""
"مراحلی که تیم از آنها استفاده خواهد کرد. تیکت‌های این تیم فقط در این مراحل "
"امکان پذیر خواهد بود."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Status"
msgstr "وضعیت"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
msgid ""
"Status based on activities\n"
"Overdue: Due date is already passed\n"
"Today: Activity date is today\n"
"Planned: Future activities."
msgstr ""
"وضعیت بر اساس فعالیت ها\n"
"سررسید: تاریخ سررسید گذشته است\n"
"امروز: تاریخ فعالیت امروز است\n"
"برنامه ریزی شده: فعالیت های آینده."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
msgid "Status time"
msgstr "زمان وضعیت"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
msgid "Subject"
msgstr "موضوع"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
msgid "Success Rate"
msgstr "نرخ موفقیت"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
msgid "Success Rate Analysis"
msgstr "تحلیل میزان موفقیت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
msgid "Success SLA Policy"
msgstr "سیاست قرارداد سطح خدمات پشتیبانی موفق"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
msgid "Tag"
msgstr "برچسب"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tags"
msgstr "برچسب‌ها"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
msgid "Tags are perfect for organizing your tickets."
msgstr "برچسب ها برای سازماندهی تیکت های شما عالی هستند."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "Target"
msgstr "هدف"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
msgid "Target Stage"
msgstr "مرحله هدف"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
msgid "Team"
msgstr "تیم"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
msgid "Team Member"
msgstr "عضو تیم"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
msgid "Team Members"
msgstr "اعضای تیم"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
msgid "Team Stages"
msgstr "مراحل تیم"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
msgid "Templates"
msgstr "قالبها"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "The customer cannot belong to a different company than the ticket."
msgstr "مشتری نمی‌توان متعلق به شرکت متفاوتی نسبت به تیکت باشد."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
msgid ""
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
"email that does not reply to an existing record will cause the creation of a "
"new record of this model (e.g. a Project Task)"
msgstr ""
"مدلی (Odoo Document Kind) که این نام مستعار با آن مطابقت دارد. هر ایمیل "
"دریافتی که به سابقه موجود پاسخ نمی‌دهد باعث ایجاد یک رکورد جدید از این مدل "
"می‌شود (به عنوان مثال یک وظیفه پروژه)"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
msgid ""
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
"<jobs@example.odoo.com>"
msgstr ""
"نام مستعار ایمیل، به عنوان مثال 'jobs'. اگر می خواهید ایمیل های "
"<jobs@example.odoo.com> را دریافت کنید"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "The team does not allow ticket closing through portal"
msgstr "تیم اجازه بسته شدن تیکت از طریق پورتال را نمی دهد"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
msgid ""
"The time spent in these stages won't be taken into account in the "
"calculation of the SLA."
msgstr "زمان صرف شده برای این مراحل در محاسبه SLA لحاظ نخواهد شد."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "There are currently no Ticket for your account."
msgstr "در حال حاضر هیچ تیکتی برای اکانت شما وجود ندارد."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "This"
msgstr "این"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid ""
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
msgstr ""
"این سیاست SLA به تیکت‌هایی اعمال خواهد شد که با تمام معیارهای زیر مطابقت "
"دارند:"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
msgid ""
"This is a name that helps you keep track of your different campaign efforts, "
"e.g. Fall_Drive, Christmas_Special"
msgstr ""
"این یک نام است که کمک می‌کند تا مسیر شما را از تلاش کمپین‌های مختلف، به عنوان "
"مثال: Fall_Drive، Christmas_Special"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
msgstr "این روش تحویل است، مانند کارت پستال، ایمیل، یا آگهی بنر"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
msgid ""
"This is the source of the link, e.g. Search Engine, another domain, or name "
"of email list"
msgstr "این منبع لینک است، مانند موتور جستجو، دامنه دیگر، یا نام لیست ایمیل"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was closed %s hours after its SLA deadline."
msgstr "این تیکت %s ساعت قبل از سررسید SLA بسته شده است."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "This ticket was successfully closed %s hours before its SLA deadline."
msgstr "این تیکت با موفقیت بعد از %s ساعت قبل از سررسید SLA بسته شده است."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
msgid ""
"This will archive the stages and all of the tickets they contain from the "
"following teams:"
msgstr ""
"با این کار مراحل و تمام تیکت‌هایی که شامل تیم‌های زیر هستند، بایگانی خواهد شد:"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
msgid ""
"Those represent the different categories of things you have to do (e.g. "
"\"Call\" or \"Send email\")."
msgstr ""
"اینها دسته‌های مختلفی از کارهایی که باید انجام دهید را نشان می‌دهند (مثلاً "
"\"تماس\" یا \"ارسال ایمیل\")."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Three stars, maximum score"
msgstr "سه ستاره، حداکثر امتیاز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid "Ticket"
msgstr "تیکت"
#. module: helpdesk
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
msgid "Ticket Analysis"
msgstr "تجزیه و تحلیل تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
msgid "Ticket Closed"
msgstr "تیکت بسته شده"
#. module: helpdesk
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
msgid ""
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
"15 }}"
msgstr ""
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
msgid "Ticket Count"
msgstr "تعداد تیکت‌ها"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
msgid "Ticket Created"
msgstr "تیکت ساخته‌شده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
msgid "Ticket Creation Date"
msgstr "تاریخ ساخت تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
msgid "Ticket Deadline"
msgstr "موعد نهایی تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
msgid "Ticket IDs Sequence"
msgstr "توالی شناسه‌های تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
msgid "Ticket Properties"
msgstr "تنظیمات تیکت"
#. module: helpdesk
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
msgid "Ticket Rated"
msgstr "تیکت امتیاز داده شد"
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
msgid "Ticket SLA Status"
msgstr "وضعیت قرارداد سطح خدمات پشتیبانی تیکت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
msgid "Ticket Tag"
msgstr "برچسب تیکت"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "Ticket Title"
msgstr "عنوان تیکت"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "Ticket closed by the customer"
msgstr "تیکت توسط مشتری بسته شد"
#. module: helpdesk
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
msgid "Ticket created"
msgstr "تیکت ایجاد شد"
#. module: helpdesk
#. odoo-javascript
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
msgid "Tickets"
msgstr "تیکت ها"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
msgid "Tickets Analysis"
msgstr "تیکت‌ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
msgid "Tickets Closed"
msgstr "تیکت‌های بسته شده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Tickets Search"
msgstr "جستجو تیکت‌ها"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
msgid "Tickets in a folded stage are considered as closed."
msgstr "تیکت‌هایی که در مرحله جمع شده قرار می‌گیرند بسته شده محسوب می‌شوند."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
msgid "Time Billing"
msgstr "صورت‌حساب زمان"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
msgid "Time to close (hours)"
msgstr "زمان تا بستن (ساعت)"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
msgid "Time to first assignment (hours)"
msgstr "زمان تا واگذاری اولین وظیفه (ساعت)"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
msgid "Timesheets"
msgstr "برگه ساعت کارکرد"
#. module: helpdesk
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
msgid "Tip: Create tickets from incoming emails"
msgstr "نکته: از ایمیل های دریافتی تیکت ایجاد کنید"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
msgid ""
"To get things done, plan activities and use the ticket status.<br>\n"
" Collaborate efficiently by chatting in real-time or via "
"email."
msgstr ""
"برای انجام کارها، فعالیت‌ها را برنامه‌ریزی کرده و از وضعیت تیکت استفاده "
"نمایید.<br>\n"
" با استفاده از چت زنده یا از طریق ایمیل به طور مؤثر با سایرین "
"همکاری کنید."
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
msgid "Today"
msgstr "امروز"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Today Activities"
msgstr "فعالیت های امروز"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Today's Average Rating"
msgstr "امتیاز میانگین امروز"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
msgid "Total Exchange Time in Hours"
msgstr "کل زمان تبادل بر حسب ساعت"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track &amp; Bill Time"
msgstr "ردیابی و صورت‌حساب زمان"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track customer satisfaction on tickets"
msgstr "ردیابی رضایت مشتری در تیکت"
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
msgid ""
"Track the performance of your teams, the success rate of your tickets, and "
"how quickly you reach your service level agreements (SLAs)."
msgstr ""
"وضعیت عملکرد تیم‌ها، میزان موفقیت تیکت‌ها و همچنین سرعت رسیدن به توافقنامه‌های "
"سطح خدمات خود (SLA) را رهگیری کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Track the time spent on tickets"
msgstr "زمان صرف شده برای تیکت را پیگیری کنید"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
msgid "Two stars, with a maximum of three"
msgstr "دو ستاره، از حداکثر سه"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
msgid "Type of the exception activity on record."
msgstr "نوع فعالیت استثنایی برای رکورد."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_stage.py:0
msgid "Unarchive Tickets"
msgstr "خروج تیکت‌ها از بایگانی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
msgid "Unassigned"
msgstr "محول نشده"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
msgid "Unassigned Tickets"
msgstr "تیکت‌های واگذار نشده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
msgid "Unhappy"
msgstr "ناراضی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
msgid "Unhappy face"
msgstr "چهره ناراضی"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
msgid "Unread Messages"
msgstr "پیام های ناخوانده"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
msgid "Urgent"
msgstr "فوری"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid "Use <b>activities</b> to organize your daily work."
msgstr "از <b>فعالیت ها</b> برای سازماندهی کارهای روزانه خود استفاده کنید."
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
msgid "Use Alias"
msgstr "استفاده از نام مستعار"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
msgid "Use Coupons"
msgstr "استفاده از کوپن‌ها"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
msgid "Use Gift Cards"
msgstr "استفاده از کارت‌های هدیه"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
"customers. Add new people to the followers' list to make them aware of the "
"progress of this ticket."
msgstr ""
"از کادر پیام‌ها برای <b>ارسال ایمیل</b> و برقراری ارتباط مؤثر با مشتریان "
"استفاده کنید.\n"
" افراد جدیدی را به لیست دنبال‌کنندگان اضافه کنید تا آنها را از پیشرفت این "
"تیکت آگاه نمایید."
#. module: helpdesk
#: model:ir.model,name:helpdesk.model_res_users
#: model:res.groups,name:helpdesk.group_helpdesk_user
msgid "User"
msgstr "کاربر"
#. module: helpdesk
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
msgid "VIP Support"
msgstr ""
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
msgid "Visibility"
msgstr "قابلیت مشاهده"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "Visibility &amp; Assignment"
msgstr "قابلیت مشاهده و تخصیص"
#. module: helpdesk
#. odoo-javascript
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
msgid ""
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
"start.</i>"
msgstr ""
"می خواهید <b>رضایت مشتری خود را افزایش دهید</b>؟<br/><i>برای شروع روی "
"میزخدمت کلیک کنید.</i>"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid ""
"Want to use the website form? Just adjust your team's visibility to "
"\"Invited portal users and all internal users\" and watch the magic happen!"
msgstr ""
"می‌خواهید از فرم وب سایت استفاده کنید؟ قابلیت مشاهده تیم خود را به «کاربران "
"پورتال دعوت شده و همه کاربران داخلی» تغییر دهید و شاهد جادو باشید!"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
msgid ""
"We hope to have addressed your request satisfactorily. If you no longer need "
"our assistance, please close this ticket. Thank you for your collaboration."
msgstr ""
"امیدواریم که توانسته باشیم درخواست شما را به شکل رضایت‌بخشی حل کرده باشیم. "
"اگر دیگر نیازمند راهنمایی ما نیستید می‌توانید تیکت را ببندید. از بابت همکاری "
"که داشتید تشکر می‌کنیم."
#. module: helpdesk
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
msgid ""
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
"provided within 2 working days.<br>\n"
" Support is mainly provided in English. We can also assist in "
"Spanish, French, and Dutch."
msgstr ""
#. module: helpdesk
#: model:helpdesk.tag,name:helpdesk.tag_website
msgid "Website"
msgstr "تارنما"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
msgid "Website Form"
msgstr "فرم وبسایت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
msgid "Website Messages"
msgstr "پیام های وب سایت"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
msgid "Website communication history"
msgstr "تاریخچه ارتباط با وبسایت"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
msgid "Within"
msgstr "طی"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working Hours"
msgstr "ساعت های کاری"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Assign"
msgstr "ساعات کاری برای تخصیص"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
msgid "Working Hours to Close"
msgstr "ساعات کاری تا بسته شدن"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
msgid "Working Hours until SLA Deadline"
msgstr "ساعات کاری تا سررسید SLA"
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
msgid ""
"Working hours exceeded for reached SLAs compared with deadline. Positive "
"number means the SLA was reached after the deadline."
msgstr ""
"ساعات کاری برای تحقق SLA به پایان رسیده در مقایسه با مهلت مورد نظر بیشتر شده "
"است. عدد مثبت به این معنی است که SLA پس از پایان مهلت به هدف رسیده است."
#. module: helpdesk
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
msgid "Working hours used to determine the deadline of SLA Policies."
msgstr "ساعات کاری مورد استفاده برای تعیین سررسید سیاست SLA."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
msgid ""
"Would you like to unarchive all of the tickets contained in these stages as "
"well?"
msgstr "می‌خواهید همه تیکت‌های موجود در این مراحل را هم از بایگانی خارج کنید؟"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
msgid "X"
msgstr ""
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You can either archive them or "
"first delete all of their tickets."
msgstr ""
"نمی‌توانید مراحل حاوی تیکت را حذف کنید. باید آنها را بایگانی کنید یا ابتدا "
"تمام تیکت‌های آنها را حذف کنید."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
msgid ""
"You cannot delete stages containing tickets. You should first delete all of "
"their tickets."
msgstr ""
"نمی‌توانید مراحل حاوی تیکت را حذف کنید. ابتدا باید همه تیکت‌های آنها را حذف "
"کنید."
#. module: helpdesk
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
msgid "You cannot have negative targets"
msgstr "شما نمی توانید اهداف منفی داشته باشید"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/res_partner.py:0
msgid ""
"You cannot update the company of this partner because it would lead to "
"inconsistency with some of its tickets."
msgstr ""
"نمی‌توانید شرکت این طرف همکار را به‌روزرسانی کنید زیرا منجر به ناهماهنگی با "
"برخی از تیکت‌های آن می‌شود."
#. module: helpdesk
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
msgid "You completed all your tickets on time."
msgstr "تمام تیکت های خود را به موقع تکمیل کردید."
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "You have been invited to follow %s"
msgstr "شما دعوت شده اید که دنبال کنید %s"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
msgid "You have been invited to follow Ticket Document :"
msgstr "از شما دعوت شده است سند تیکت را دنبال کنید:"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "alias"
msgstr "نام مستعار"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "close_date"
msgstr ""
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
msgid "e.g. Close urgent tickets within 36 hours"
msgstr "به عنوان مثال، تیکت های فوری را ظرف 36 ساعت ببندید"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. Customer Care"
msgstr "مثال: مراقبت از مشتری"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. My Company"
msgstr "به عنوان مثال شرکت من"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
msgid "e.g. Product arrived damaged"
msgstr "مثال: محصول ارسالی عیب دارد"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "e.g. mycompany.com"
msgstr "برای مثال mycompany.com"
#. module: helpdesk
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
msgid "eLearning"
msgstr "آموزش الکترونیکی"
#. module: helpdesk
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
msgid "generate tickets in your pipeline."
msgstr "ایجاد تیکت از فرصت‌های فروش خود."
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
msgid "has been created from ticket:"
msgstr "از تیکت ایجاد شده است:"
#. module: helpdesk
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
msgid "team search"
msgstr "جستجوی تیمی"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_team.py:0
msgid "team_id"
msgstr ""
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "tickets"
msgstr "تیکت"
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/controllers/portal.py:0
msgid "user_id"
msgstr ""
#. module: helpdesk
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
msgid ""
"{{ object.company_id.name or object.user_id.company_id.name or "
"'Helpdesk' }}: Service Rating Request"
msgstr ""
"{{ object.company_id.name or object.user_id.company_id.name or 'Helpdesk' }}"
": درخواست امتیازدهی به خدمات"
#. module: helpdesk
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
msgid "{{ object.name }}"
msgstr ""
#. module: helpdesk
#. odoo-python
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
msgid "👤 Unassigned"
msgstr "👤 اختصاص نیافته"
#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
#~ msgstr "<strong class=\"col-lg-2\">مدیریت با</strong>"
#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
#~ msgstr "<strong class=\"col-lg-2\">گزارش در</strong>"
#~ msgid "<strong>Assigned to</strong>"
#~ msgstr "<strong>محول شده به</strong>"
#~ msgid "<strong>Customer</strong>"
#~ msgstr "<strong>مشتری</strong>"
#~ msgid "<strong>Message and communication history</strong>"
#~ msgstr "<strong>تاریخچه پیام و ارتباطات</strong>"
#~ msgid ""
#~ "Add a description to help your coworkers understand the meaning and "
#~ "purpose of the stage."
#~ msgstr ""
#~ "توضیحی اضافه کنید تا به همکاران خود کمک کنید معنی و هدف مرحله را درک کنند."
#~ msgid "Add a description..."
#~ msgstr "افزودن شرح..."
#~ msgid "Alias domain"
#~ msgstr "دامین مستعار"
#~ msgid "Alias email"
#~ msgstr "ایمیل مستعار"
#~ msgid ""
#~ "At each stage, employees can block tickets or mark them as ready for the "
#~ "next step.\n"
#~ " You can customize the meaning of each "
#~ "state."
#~ msgstr ""
#~ "در هر مرحله، کارمندان می توانند تیکت ها را مسدود کنند یا آنها را به عنوان "
#~ "آماده برای مرحله بعدی علامت گذاری کنند.\n"
#~ " شما می توانید معنای هر حالت را سفارشی "
#~ "کنید."
#~ msgid "Average"
#~ msgstr "متوسط"
#~ msgid "Bad"
#~ msgstr "بد"
#~ msgid "Canceled"
#~ msgstr "لغو شده"
#~ msgid "Created On"
#~ msgstr "ایجادشده در"
#~ msgid "Current stage of this ticket"
#~ msgstr "مرحله فعلی این تیکت"
#~ msgid "Dashboard"
#~ msgstr "تحلیل فروش"
#~ msgid "Documentation"
#~ msgstr "مستندات"
#~ msgid "Domain User"
#~ msgstr "کاربر دامنه"
#~ msgid "Edit"
#~ msgstr "ویرایش"
#~ msgid "Enable eLearning"
#~ msgstr "آموزش الکترونیکی را فعال کنید"
#~ msgid "Folded in Kanban"
#~ msgstr "تاشده در کانبان"
#~ msgid "Followed Teams"
#~ msgstr "تیم های دنبال شده"
#~ msgid "Grant discounts or free products"
#~ msgstr "اعطای تخفیف یا محصولات رایگان"
#~ msgid "Group By"
#~ msgstr "گروه‌بندی برمبنای"
#~ msgid "Has External Mail Server"
#~ msgstr "دارای سرور ایمیل خارجی"
#~ msgid "Helpdesk Ticket Type"
#~ msgstr "نوع تیکت میز خدمت"
#~ msgid "Hours to Assign"
#~ msgstr "ساعت تا تخصیص"
#~ msgid "Hours to Close"
#~ msgstr "ساعت تا بسته شدن"
#~ msgid "In"
#~ msgstr "در"
#~ msgid "Issue"
#~ msgstr "مورد کاری"
#~ msgid "Let your customers answer each other's questions on a forum"
#~ msgstr "به مشتریان خود اجازه دهید در یک انجمن به سؤالات یکدیگر پاسخ دهند"
#~ msgid "No types found. Let's create one!"
#~ msgstr "هیچ نوعی پیدا نشد. بیایید یکی ایجاد کنیم!"
#~ msgid "Number of messages which requires an action"
#~ msgstr "تعداد پیام ها که نیاز به عمل"
#~ msgid "Our Customer Satisfaction"
#~ msgstr "رضایت مشتری ما"
#~ msgid "Owner"
#~ msgstr "مالک‌"
#~ msgid "Partner Email will Update"
#~ msgstr "ایمیل شریک بروز می شود"
#~ msgid "Partner Phone will Update"
#~ msgstr "تلفن شریک بروز می شود"
#~ msgid "Publish this team's ratings on your website"
#~ msgstr "رتبه بندی این تیم را در وب سایت خود منتشر کنید"
#~ msgid "Question"
#~ msgstr "پرسش"
#~ msgid "Reference"
#~ msgstr "مرجع‌"
#~ msgid "SLA Reached Date"
#~ msgstr "تاریخ دست یافتن به قرارداد سطح خدمات پشتیبانی"
#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
#~ msgstr "جستجو <span class=\"nolabel\"> (در محتوا)</span>"
#~ msgid "Search in Messages"
#~ msgstr "جستجو در پیامها"
#~ msgid "Search in Reference"
#~ msgstr "جستجو در مرجع"
#~ msgid "Sequence"
#~ msgstr "دنباله"
#~ msgid "Share"
#~ msgstr "اشتراک‌گذاری"
#~ msgid "Show all records which has next action date is before today"
#~ msgstr "تمام رکوردهایی که تاریخ اقدام بعدی آن قبل از امروز است را نشان بده"
#~ msgid "Stage Description and States Meaning"
#~ msgstr "شرح مرحله و معنی حالات"
#~ msgid "Stages Active"
#~ msgstr "مراحل فعال"
#~ msgid "Target Customer Rating"
#~ msgstr "رتبه بندی مشتریان هدف"
#~ msgid "Target Success Rate"
#~ msgstr "نرخ موفقیت هدف"
#~ msgid "Target Tickets to Close"
#~ msgstr "تیکت‌های هدف برای بستن"
#~ msgid "Task in progress. Click to block or set as done."
#~ msgstr ""
#~ "وظیفه در حال انجام است. برای مسدود کردن یا تنظیم به عنوان انجام شده کلیک "
#~ "کنید."
#~ msgid "Task is blocked. Click to unblock or set as done."
#~ msgstr ""
#~ "وظیفه \"مسدود شده\" است. برای \"رفع انسداد\" یا تنظیم به عنوان \"انجام "
#~ "شده\" کلیک کنید."
#~ msgid "Team Search"
#~ msgstr "جستجوی تیم"
#~ msgid "Team Visibility"
#~ msgstr "قابلیت مشاهده تیم"
#~ msgid "Teams"
#~ msgstr "تیم‌ها"
#~ msgid ""
#~ "The owner of records created upon receiving emails on this alias. If this "
#~ "field is not set the system will attempt to find the right owner based on "
#~ "the sender (From) address, or will use the Administrator account if no "
#~ "system user is found for that address."
#~ msgstr ""
#~ "صاحب رکورد ایجاد شده با دریافت ایمیل در این نام مستعار. اگر این فیلد "
#~ "تنظیم نشود، سیستم تلاش می‌کند تا مالک مناسب را بر اساس آدرس فرستنده (از) "
#~ "پیدا کند، یا اگر کاربر سیستمی برای آن آدرس یافت نشد، از حساب "
#~ "Administrator استفاده می‌کند."
#~ msgid "There are no ratings yet."
#~ msgstr "هنوز رتبه بندی وجود ندارد."
#~ msgid "This step is done. Click to block or set in progress."
#~ msgstr ""
#~ "این مرحله انجام می شود. برای مسدود کردن یا تنظیم در حال انجام کلیک کنید."
#~ msgid "Ticket Create Date"
#~ msgstr "تاریخ ایجاد تیکت"
#~ msgid "Ticket Stage"
#~ msgstr "مرحله تیکت"
#~ msgid "Ticket Type"
#~ msgstr "نوع تیکت"
#~ msgid "Twitter"
#~ msgstr "توییتر"
#~ msgid "Type"
#~ msgstr "نوع"
#~ msgid "Types"
#~ msgstr "انواع"
#~ msgid "Use Credit Notes"
#~ msgstr "استفاده از سند بستانکاری"
#~ msgid "Use Customer Ratings"
#~ msgstr "استفاده از رتبه بندی مشتریان"
#~ msgid "Use Repairs"
#~ msgstr "استفاده از تعمیرات"
#~ msgid "Use Returns"
#~ msgstr "استفاده از بازگشت"