4892 lines
187 KiB
Gettext
4892 lines
187 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * helpdesk
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#
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# Translators:
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# 山西清水欧度(QQ:54773801) <54773801@qq.com>, 2022
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# Raymond Yu <cl_yu@hotmail.com>, 2022
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# digitalliuzg8888, 2022
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# Jeffery CHEN <jeffery9@gmail.com>, 2022
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# Martin Trigaux, 2023
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# Emily Jia <eji@odoo.com>, 2023
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# "Tiffany Chang (tic)" <tic@odoo.com>, 2025.
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# "Chloe Wang (chwa)" <chwa@odoo.com>, 2025.
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# Weblate <noreply-mt-weblate@weblate.org>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2026-05-08 17:41+0000\n"
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"PO-Revision-Date: 2025-11-08 19:46+0000\n"
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"Last-Translator: Weblate <noreply-mt-weblate@weblate.org>\n"
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"Language-Team: Chinese (Simplified Han script) <https://translate.odoo.com/"
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"projects/odoo-19/helpdesk/zh_Hans/>\n"
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"Language: zh_CN\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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"X-Generator: Weblate 5.12.2\n"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__answered_customer_message_count
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msgid "# Exchanges"
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msgstr "# 换货"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__open_ticket_count
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msgid "# Open Tickets"
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msgstr "# 打开工单"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_count
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msgid "# Ratings"
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msgstr "# 等级"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_policy_count
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msgid "# SLA Policy"
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msgstr "# SLA政策"
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#. module: helpdesk
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#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__urgent_ticket
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msgid "# Urgent Ticket"
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msgstr "# 紧急工单"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/res_partner.py:0
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msgid "%(partner_name)s's Tickets"
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msgstr "%(partner_name)s的技术支持请求"
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#. module: helpdesk
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#. odoo-python
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#: code:addons/helpdesk/models/helpdesk_sla.py:0
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#: code:addons/helpdesk/models/helpdesk_team.py:0
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#: code:addons/helpdesk/models/helpdesk_ticket.py:0
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msgid "%s (copy)"
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msgstr "%s（副本）"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
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msgid "(any of these tags)"
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msgstr "（其中任何一个标签）"
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#. module: helpdesk
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#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
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msgid ""
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",\n"
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" <br/><br/>"
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msgstr ""
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",\n"
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" <br/><br/>"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_1
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msgid "2 days to start"
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msgstr "2天后开始"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_2
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msgid "7 days to finish"
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msgstr "7天后完成"
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#. module: helpdesk
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#: model:helpdesk.sla,name:helpdesk.helpdesk_sla_3
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msgid "8 hours to finish"
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msgstr "8 小时完成"
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#. module: helpdesk
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#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
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msgid "<b class=\"tip_title\">Tip: Create tickets from incoming emails</b>"
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msgstr "<b class=\"tip_title\">提示。从收到的电子邮件中创建工单</b>"
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid "<b>Drag & drop</b> the card to change the stage of your ticket."
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msgstr "<b>拖放</b>卡片来改变你的工单的阶段。"
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#. module: helpdesk
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#. odoo-javascript
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#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
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msgid ""
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"<b>Log internal notes</b> and use @<b>mentions</b> to notify your colleagues."
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msgstr "<b>记录内部备注</b>，使用 @<b>提及</b> 以通知您的同事。"
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.solved_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
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"Sir</t>,<br/><br/>\n"
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" We would like to inform you that we have closed your ticket "
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"(reference <t t-out=\"object.ticket_ref or ''\">15</t>).\n"
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" We trust that the services provided have met your expectations and "
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"that you have found a satisfactory resolution to your issue.<br/><br/>\n"
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" However, if you have any further questions or comments, please do "
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"not hesitate to reply to this email to re-open your ticket. \n"
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" Our team is always here to help you and we will be happy to assist "
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"you with any further concerns you may have.<br/><br/>\n"
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" Thank you for choosing our services and for your cooperation "
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"throughout this process. We truly value your business and appreciate the "
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"opportunity to serve you.<br/><br/>\n"
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" Kind regards,<br/><br/>\n"
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" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
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" </div>\n"
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" "
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msgstr ""
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.rating_ticket_request_email_template
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msgid ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
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">\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" Hello <t t-out=\"partner.name or ''\">Brandon Freeman</t>,"
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"<br/><br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" Hello,<br/>\n"
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" </t>\n"
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" Please take a moment to rate our services related to the ticket "
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"\"<strong t-out=\"object.name or ''\">Table legs are unbalanced</strong>\"\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" assigned to <strong t-"
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"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>.<br/"
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">\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br/><br/>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
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" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
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" <strong>Tell us how you feel about our services</"
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"strong><br/>\n"
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" <span style=\"text-color: #888888\">(click on one of "
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"these smileys)</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-"
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"top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Happy\" src=\"/rating/static/"
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"src/img/rating_5.png\" title=\"Happy\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Neutral\" src=\"/rating/"
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"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Unhappy\" src=\"/rating/"
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"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" We appreciate your feedback. It helps us improve continuously.\n"
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" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
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"12px; opacity: 0.5; color: #454748;\">This customer survey has been sent "
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"because your ticket has been moved to the stage <b t-"
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"out=\"object.stage_id.name or ''\">In Progress</b>.</span>\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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msgstr ""
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"<div>\n"
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" <t t-set=\"access_token\" t-value=\"object._rating_get_access_token()\"/"
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">\n"
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" <t t-set=\"partner\" t-value=\"object._rating_get_partner()\"/>\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin:0;\">\n"
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" <tbody>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" <t t-if=\"partner.name\">\n"
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" <t t-out=\"partner.name or ''\">Brandon Freeman</t>您好！<br/"
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"><br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" 您好！<br/>\n"
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" </t>\n"
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" 请抽少许时间，对我们处理 “<strong t-out=\"object.name or ''\">枱"
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"脚不平</strong>”\n"
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" <t t-if=\"object._rating_get_operator().name\">\n"
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" 问题的服务评分。该项服务要求分派给了<strong t-"
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"out=\"object._rating_get_operator().name or ''\">Mitchell Admin</strong>。"
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"<br/>\n"
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" </t>\n"
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" <t t-else=\"\">\n"
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" .<br/><br/>\n"
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" </t>\n"
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" </td></tr>\n"
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" <tr><td style=\"text-align: center;\">\n"
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" <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" "
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"style=\"width:100%; margin: 32px 0px 32px 0px; display: inline-table;\">\n"
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" <tr><td style=\"font-size: 14px; text-align:center;\">\n"
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" <strong>享用我们的服务后，您的感受是：</strong><br/>\n"
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" <span style=\"text-color: #888888\">（请选择下列一个表情"
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"并点击）</span>\n"
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" </td></tr>\n"
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" <tr><td style=\"font-size: 14px;\">\n"
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" <table style=\"width:100%;text-align:center;margin-"
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"top:2rem;\">\n"
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" <tr>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"5\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Happy\" src=\"/rating/static/"
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"src/img/rating_5.png\" title=\"Happy\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"3\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Neutral\" src=\"/rating/"
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"static/src/img/rating_3.png\" title=\"Neutral\"/>\n"
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" </a>\n"
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" </td>\n"
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" <td>\n"
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" <a t-attf-href=\"/rate/{{ access_token }}/"
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"1\" t-att-class=\"'pe-none' if object._rating_get_operator() else ''\">\n"
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" <img alt=\"Unhappy\" src=\"/rating/"
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"static/src/img/rating_1.png\" title=\"Unhappy\"/>\n"
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" </a>\n"
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" </td>\n"
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" </tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" </table>\n"
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" </td></tr>\n"
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" <tr><td valign=\"top\" style=\"font-size: 14px;\">\n"
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" 感谢您的反馈意见。这有助于我们不断改进。\n"
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" <br/><br/><span style=\"margin: 0px 0px 0px 0px; font-size: "
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"12px; opacity: 0.5; color: #454748;\">发送此客户调查是因为您的服务要求已被移"
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"至 “<b t-out=\"object.stage_id.name or ''\">进行中</b>”</span>阶段。\n"
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" </td></tr>\n"
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" </tbody>\n"
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" </table>\n"
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"</div>\n"
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" "
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#. module: helpdesk
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#: model:mail.template,body_html:helpdesk.new_ticket_request_email_template
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msgid ""
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"<div>\n"
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" Dear <t t-out=\"object.sudo().partner_id.name or "
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"object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
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" Your request\n"
|
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" <t t-if=\"hasattr(object.team_id, 'website_id') and "
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"object.get_portal_url()\">\n"
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" <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
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"{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
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"''\">Table legs are unbalanced</a>\n"
|
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" </t>\n"
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" has been received and is being reviewed by our <t t-"
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"out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
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" The reference for your ticket is <strong><t t-out=\"object.ticket_ref or "
|
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"''\">15</t></strong>.<br/><br/>\n"
|
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"\n"
|
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" To provide any additional information, simply reply to this email.<br/"
|
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"><br/>\n"
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" <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
" Don't hesitate to visit our <a t-attf-"
|
||
"href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. You "
|
||
"might find the answer to your question.\n"
|
||
" <br/><br/>\n"
|
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" </t>\n"
|
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" <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" Feel free to close your ticket if our help is no longer needed. "
|
||
"Thank you for your collaboration.<br/><br/>\n"
|
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" </t>\n"
|
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"\n"
|
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" <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
"object.team_id.use_website_helpdesk_form\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'%s%s' % (object.team_id.website_id.domain "
|
||
"or '', object.get_portal_url())\" target=\"_blank\">View Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-else=\"\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"object.get_portal_url()\" "
|
||
"target=\"_blank\">View Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
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"(object.team_id.website_id.domain or '', object.id, object.access_token)\" "
|
||
"target=\"_blank\">Close Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
||
"object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
||
" </t>\n"
|
||
" <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
"object.team_id.use_website_helpdesk_knowledge or "
|
||
"object.team_id.use_website_helpdesk_slides\">\n"
|
||
" <a class=\"btn btn-fill-primary\" t-attf-style=\"background-"
|
||
"color: {{object.company_id.email_secondary_color or 'rgb(113, 75, 103)'}}; "
|
||
"padding: 5px 10px; text-decoration: none; color: "
|
||
"{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: 4px; "
|
||
"font-size: 14px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
"target=\"_blank\">Visit Help Center</a>\n"
|
||
" </t><br/><br/>\n"
|
||
" </div>\n"
|
||
"\n"
|
||
" Best regards,<br/><br/>\n"
|
||
" <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
||
"</div>\n"
|
||
" "
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid ""
|
||
"<i class=\"fa fa-envelope-o\" title=\"Domain alias\" role=\"img\" aria-"
|
||
"label=\"Domain alias\"/>&nbsp;"
|
||
msgstr ""
|
||
"<i class=\"fa fa-envelope-o\" title=\"域 alias\" role=\"img\" aria-"
|
||
"label=\"域 alias\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
"invisible=\"rating_avg < 3.66\" title=\"Happy\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
||
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" "
|
||
"title=\"Neutral\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"Unhappy\"/>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
"invisible=\"rating_avg < 3.66\" title=\"满意\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-meh-o text-"
|
||
"warning\" invisible=\"rating_avg < 2.33 or rating_avg >= 3.66\" title=\"中性"
|
||
"\"/>\n"
|
||
" <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
"text-danger\" invisible=\"rating_avg >= 2.33\" title=\"不满意\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
||
"title=\"Sla Deadline\"/>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lg fa-clock-o me-2 mt-1\" aria-label=\"Sla Deadline\" "
|
||
"title=\"Sla Deadline\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">To use an "
|
||
"email alias, the first step is to configure an Alias Domain. You can achieve "
|
||
"this by navigating to the General Settings and configuring the corresponding "
|
||
"field.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\" role=\"img\"/><span class=\"ms-2\">要使用电子"
|
||
"邮件别名，第一步是配置别名域。您可以通过导航到常规设置并配置相应字段来实现。"
|
||
"</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">A rating request "
|
||
"will automatically be sent by email to the customer when their ticket "
|
||
"reaches the corresponding stage with the email template set.</span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">当客户的工单到达相应"
|
||
"阶段，并设置了电子邮件模板后，将自动通过电子邮件向客户发送评级请求。</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">\n"
|
||
" Type <b>/ticket</b> to create tickets<br/"
|
||
">\n"
|
||
" Type <b>/search_tickets</b> to find "
|
||
"tickets<br/>\n"
|
||
" </span>"
|
||
msgstr ""
|
||
"<i class=\"fa fa-lightbulb-o\"/>\n"
|
||
" <span class=\"ms-2\">\n"
|
||
" 输入 <b>/ticket</b> 以建立支持请求<br/>\n"
|
||
" 输入 <b>/search_tickets</b> 以搜寻支持请"
|
||
"求<br/>\n"
|
||
" </span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-lightbulb-o\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
msgstr "<i class=\"fa fa-warning\"/>&nbsp;"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<i class=\"oi oi-arrow-right\"/> Set an Alias Domain"
|
||
msgstr "<i class=\"oi oi-arrow-right\"/> 设置别名域"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Assigned to</small>"
|
||
msgstr "<small class=\"text-muted\">分配给</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small class=\"text-muted\">Customer</small>"
|
||
msgstr "<small class=\"text-muted\">客户</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "<small>#</small>"
|
||
msgstr "<small>#</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<small>Stage:</small>"
|
||
msgstr "<small>阶段：</small>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
msgstr ""
|
||
"<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
"title=\"By saving this change, the customer phone number will also be "
|
||
"updated.\" invisible=\"not is_partner_phone_update\"/>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
msgid "<span class=\"m-1\"/>#"
|
||
msgstr "<span class=\"m-1\"/>#"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "<span class=\"o_field_widget o_readonly_modifier\">Working Hours</span>"
|
||
msgstr "<span class=\"o_field_widget o_readonly_modifier\">工作时间</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Open</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">开启</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text order-2\">Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text order-2\">支持请求</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"<span class=\"o_stat_text\">\n"
|
||
" Avg. Rating\n"
|
||
" </span>"
|
||
msgstr ""
|
||
"<span class=\"o_stat_text\">\n"
|
||
" 平均值\n"
|
||
" </span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_partner_form_inherit_helpdesk
|
||
msgid "<span class=\"o_stat_text\"> Tickets</span>"
|
||
msgstr "<span class=\"o_stat_text\">工单</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "<span class=\"o_stat_text\">Rating</span>"
|
||
msgstr "<span class=\"o_stat_text\">额定值</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Failed</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">失败</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Open</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">打开</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Unassigned</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">未指派</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span class=\"text-muted text-nowrap\">Urgent</span>"
|
||
msgstr "<span class=\"text-muted text-nowrap\">紧急</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span><b>Followers </b></span>"
|
||
msgstr "<span><b>追随 者 </b></span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Average Rating</span>"
|
||
msgstr "<span>平均评分</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Reporting</span>"
|
||
msgstr "<span>报表</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>SLA Success Rate</span>"
|
||
msgstr "<span>SLA 成功率</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>Tickets Closed</span>"
|
||
msgstr "<span>工单已关闭</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "<span>View</span>"
|
||
msgstr "<span>查看</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"<span>Your ticket has successfully been closed. Thank you for your "
|
||
"collaboration.</span>"
|
||
msgstr "<span>您的支持请求已成功关闭。感谢您的合作</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<span>days of inactivity</span>"
|
||
msgstr "<span>不活动的天数</span>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "<strong class=\"col-lg-3\">Reported on</strong>"
|
||
msgstr "<strong class=\"col-lg-3\">报道</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:web_tour.tour,rainbow_man_message:helpdesk.helpdesk_tour
|
||
msgid ""
|
||
"<strong><b>Good job!</b> You walked through all steps of this tour.</strong>"
|
||
msgstr "<strong><b>做得好！</b> 您已经完成了本次教程的所有步骤。</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>After</strong>"
|
||
msgstr "<strong>之后</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "<strong>Alias </strong>"
|
||
msgstr "<strong>别名 </strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid ""
|
||
"A Python dictionary that will be evaluated to provide default values when "
|
||
"creating new records for this alias."
|
||
msgstr "为该别名创建新记录时，将对其进行评估以提供默认值的Python字典。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_assignment_tag_team_unique
|
||
msgid "A tag can only be used once per team."
|
||
msgstr "每个团队只能使用一次标签。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_helpdesk_tag_name_uniq
|
||
msgid "A tag with the same name already exists."
|
||
msgstr "同名标签已经存在。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__description
|
||
msgid "About Team"
|
||
msgstr "关于团队"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Accept Emails From"
|
||
msgstr "接收邮件来自"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_warning
|
||
msgid "Access warning"
|
||
msgstr "访问警告信息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "Action Needed"
|
||
msgstr "所需操作"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__active
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__active
|
||
msgid "Active"
|
||
msgstr "有效"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_ids
|
||
msgid "Activities"
|
||
msgstr "活动"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Activity Exception Decoration"
|
||
msgstr "活动异常标示"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid "Activity State"
|
||
msgstr "活动状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Activity Type Icon"
|
||
msgstr "活动类型图标"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.mail_activity_type_action_config_helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config_activity_type
|
||
msgid "Activity Types"
|
||
msgstr "活动类型"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Adapt your <b>pipeline</b> to your workflow by adding <b>stages</b> <i>(e.g. "
|
||
"Awaiting Customer Feedback, etc.).</i>"
|
||
msgstr ""
|
||
"通过添加<b>阶段</b> <i>（如等待客户反馈等）</i>，使你的<b>漏斗</b>适应你的工"
|
||
"作流程。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid ""
|
||
"Adapt your pipeline to your workflow and track the progress of your tickets."
|
||
msgstr "使你的漏斗适应你的工作流程，并跟踪你的工单的进展。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Add details about this ticket..."
|
||
msgstr "添加有关此工单的详细信息..."
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Add your stage and place it at the right step of your workflow by dragging & "
|
||
"dropping it."
|
||
msgstr "添加您的舞台，和通过拖放将其放置在工作流程的正确步骤。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_edit_followers_helpdesk_ticket
|
||
msgid "Add/remove followers"
|
||
msgstr "加入/移除关注者"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_manager
|
||
msgid "Administrator"
|
||
msgstr "管理员"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "After-Sales"
|
||
msgstr "售后"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_id
|
||
msgid "Alias"
|
||
msgstr "别名"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid "Alias Contact Security"
|
||
msgstr "别名授权于"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain_id
|
||
msgid "Alias Domain"
|
||
msgstr "别名域"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Alias Domain Name"
|
||
msgstr "别名域名"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_full_name
|
||
msgid "Alias Email"
|
||
msgstr "别名电子邮件"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_name
|
||
msgid "Alias Name"
|
||
msgstr "别名"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias Status"
|
||
msgstr "别名状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_status
|
||
msgid "Alias status assessed on the last message received."
|
||
msgstr "根据收到的最后一条消息评估别名状态。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid "Aliased Model"
|
||
msgstr "模型别名"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "All"
|
||
msgstr "全部"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_all
|
||
msgid "All Tickets"
|
||
msgstr "全部工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__internal
|
||
msgid "All internal users (company)"
|
||
msgstr "所有内部用户（公司）"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Allow customers to help each other on a forum. Share answers from your "
|
||
"tickets directly."
|
||
msgstr "允许客户在论坛上互相帮助。直接分享您工单中的答案。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Allow your customers to close their own tickets"
|
||
msgstr "允许你的客户关闭他们自己的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Archive Stages"
|
||
msgstr "存档阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Archived"
|
||
msgstr "已归档"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid "Are you sure you want to continue?"
|
||
msgstr "你确定你要继续吗？"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Are you sure you want to delete these stages?"
|
||
msgstr "您确定要删除这些阶段吗？"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid ""
|
||
"Assign tickets to the appropriate team members by defining who can work on "
|
||
"tickets with certain tags."
|
||
msgstr ""
|
||
"通过定义谁可以处理带有特定标签的技术支持请求，将工单分配给相应的团队成员。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
msgid "Assigned"
|
||
msgstr "已指派"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__user_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__user_id
|
||
msgid "Assigned To"
|
||
msgstr "分派给"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__user_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Assigned to"
|
||
msgstr "分派给"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Assignee"
|
||
msgstr "指派人"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__assign_method
|
||
msgid "Assignment Method"
|
||
msgstr "分配方法"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid ""
|
||
"At this time, there is no preview available to show. The current ticket "
|
||
"cannot be accessed by the customer, as it belongs to a helpdesk team that is "
|
||
"not publicly available, or there is no customer associated with the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_attachment_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_attachment_count
|
||
msgid "Attachment Count"
|
||
msgstr "附件数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_auto_assignment
|
||
msgid "Auto Assigment"
|
||
msgstr "自动分配"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Automate the assignment of new tickets to the right people, and make sure "
|
||
"all tickets are being handled"
|
||
msgstr "自动将新工单分配给合适的人员，并确保所有工单都得到处理"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_assignment
|
||
msgid "Automatic Assignment"
|
||
msgstr "自动赋值"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_ticket
|
||
msgid "Automatic Closing"
|
||
msgstr "自动关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__avg_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__avg_response_hours
|
||
msgid "Average Hours to Respond"
|
||
msgstr "平均响应时间"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_avg
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Average Rating"
|
||
msgstr "平均评价"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_avg_percentage
|
||
msgid "Average Rating (%)"
|
||
msgstr "平均评价（%）"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Average Rating for the Past 7 Days"
|
||
msgstr "过去 7 天的平均评分"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Happy"
|
||
msgstr "平均评分：满意"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Neutral"
|
||
msgstr "平均评分：中性"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Average Rating: Unhappy"
|
||
msgstr "平均评分：不满意"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Average rating daily target"
|
||
msgstr "平均评价的每日目标"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Average rating for the last 7 days"
|
||
msgstr "过去 7 天的平均评分"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Last 7 days"
|
||
msgstr "平均过去 7 天"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Avg Open Hours"
|
||
msgstr "平均开放时数"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Bill the time spent on your tickets to your customers"
|
||
msgstr "向你的客户开具花在你的工单上的时间账单"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_blocked:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__blocked
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Blocked"
|
||
msgstr "受阻"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_crm
|
||
msgid "CRM"
|
||
msgstr "CRM"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid "Campaign"
|
||
msgstr "活动"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_cancelled
|
||
msgid "Cancelled"
|
||
msgstr "已取消"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_canned_response_menu
|
||
msgid "Canned Responses"
|
||
msgstr "预设回复"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Centralize, manage, share and grow your knowledge library. Allow customers "
|
||
"to search your articles in the help center for answers to their questions."
|
||
msgstr ""
|
||
"集中、管理、共享和发展您的知识库。允许客户在帮助中心搜索您的文章，寻找问题答"
|
||
"案。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Channels"
|
||
msgstr "频道"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Click to Set Your Daily Rating Target"
|
||
msgstr "点击此处定义您的每日评价目标"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.xml:0
|
||
msgid "Click to set"
|
||
msgstr "点击设置"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close"
|
||
msgstr "关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close Ticket"
|
||
msgstr "关闭工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_date
|
||
msgid "Close date"
|
||
msgstr "关闭日期"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Close inactive tickets automatically"
|
||
msgstr "自动关闭不活动的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Close ticket"
|
||
msgstr "关闭工单"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed"
|
||
msgstr "已关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Closed On"
|
||
msgstr "关闭在"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Closed Tickets"
|
||
msgstr "完成的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_close_analysis
|
||
msgid "Closed Tickets Analysis"
|
||
msgstr "完成的工单分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__closed_by_partner
|
||
msgid "Closed by Partner"
|
||
msgstr "已由搭档关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__close_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__close_date
|
||
msgid "Closing Date"
|
||
msgstr "关闭日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__allow_portal_ticket_closing
|
||
msgid "Closure by Customers"
|
||
msgstr "客户关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__color
|
||
msgid "Color"
|
||
msgstr "颜色"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__color
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__color
|
||
msgid "Color Index"
|
||
msgstr "颜色指标"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Comment"
|
||
msgstr "备注"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__commercial_partner_id
|
||
msgid "Commercial Entity"
|
||
msgstr "商业实体"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Communication history"
|
||
msgstr "Communication history"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_forum
|
||
msgid "Community Forum"
|
||
msgstr "社区论坛"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_company
|
||
msgid "Companies"
|
||
msgstr "公司"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__company_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__company_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Company"
|
||
msgstr "公司"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_config
|
||
msgid "Configuration"
|
||
msgstr "配置"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "Configure Tags Handled by Team Members"
|
||
msgstr "配置由团队成员处理的标签"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Configure tags handled by team members"
|
||
msgstr "配置由团队成员处理的标签"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Confirm"
|
||
msgstr "确认"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/wizard/helpdesk_stage_delete.py:0
|
||
msgid "Confirmation"
|
||
msgstr "确认"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "Congratulations!"
|
||
msgstr "恭喜！"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_partner
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Contact"
|
||
msgstr "联系人"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_coupons
|
||
msgid "Coupons"
|
||
msgstr "优惠券"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Create Date"
|
||
msgstr "创建日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_res_partner
|
||
msgid "Create a Customer"
|
||
msgstr "创建客户"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,website_form_label:helpdesk.model_helpdesk_ticket
|
||
msgid "Create a Ticket"
|
||
msgstr "创建工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.email_template_action_helpdesk
|
||
msgid "Create a new template"
|
||
msgstr "创建一个新的模板"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid ""
|
||
"Create teams to organize your tickets by expertise or geographical region, "
|
||
"and define a different workflow for each team."
|
||
msgstr "创建团队以按专业知识或地理区域组织工单，并为每个团队定义不同的工作流。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Create tickets by sending an email to an alias"
|
||
msgstr "通过向一个别名发送电子邮件来创建工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
msgid "Create tickets to get statistics."
|
||
msgstr "创建工单以获取统计数据。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_uid
|
||
msgid "Created by"
|
||
msgstr "创建人"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__create_date
|
||
msgid "Created on"
|
||
msgstr "创建日期"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Creation Date"
|
||
msgstr "创建时间"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Criteria"
|
||
msgstr "准则"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid "Custom Bounced Message"
|
||
msgstr "自定义退回消息"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Customer"
|
||
msgstr "客户"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/models/res_company.py:0
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team1
|
||
msgid "Customer Care"
|
||
msgstr "客户关怀"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_email
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_email
|
||
msgid "Customer Email"
|
||
msgstr "客户邮件"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_name
|
||
msgid "Customer Name"
|
||
msgstr "客户名称"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_phone
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__partner_phone
|
||
msgid "Customer Phone"
|
||
msgstr "客户电话"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Customer Portal URL"
|
||
msgstr "客户门户网站网址"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.rating_rating_action_helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_rating
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_ratings
|
||
msgid "Customer Ratings"
|
||
msgstr "客户点评"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__partner_ids
|
||
msgid "Customers"
|
||
msgstr "客户"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "Customers will be added to the followers of their tickets."
|
||
msgstr "客户将被添加到他们的门票关注者中。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Daily Target"
|
||
msgstr "日常目标"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Datetime at which the SLA stage was reached for the first time"
|
||
msgstr "第一次达到约定阶段服务的日期时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Day count since this resource was last updated"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
msgid ""
|
||
"Day to reach the stage of the SLA, without taking the working calendar into "
|
||
"account"
|
||
msgstr "到达 SLA 阶段的日期，不考虑工作日历"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rotting_days
|
||
msgid "Days Rotting"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Days to rot"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__deadline
|
||
msgid "Deadline"
|
||
msgstr "截止日期"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "Deadline reached"
|
||
msgstr "截止日期已到"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_defaults
|
||
msgid "Default Values"
|
||
msgstr "默认值"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.unlink_helpdesk_stage_action
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid "Delete"
|
||
msgstr "删除"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Delete Stage"
|
||
msgstr "删除阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_delivery_status
|
||
msgid "Delivery Status"
|
||
msgstr "交货状态"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Describe your team to your colleagues and customers..."
|
||
msgstr "向您的同事和客户描述您的团队..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__description
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__description
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Description"
|
||
msgstr "描述"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Description of the policy..."
|
||
msgstr "备注..."
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_digest_digest
|
||
msgid "Digest"
|
||
msgstr "摘要"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid "Discard"
|
||
msgstr "丢弃"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__tags
|
||
msgid "Dispatch tickets based on tags"
|
||
msgstr "根据标签分派支持请求"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__display_name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__display_name
|
||
msgid "Display Name"
|
||
msgstr "显示名称"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/digest.py:0
|
||
msgid "Do not have access, skip this data for user's digest email"
|
||
msgstr "无访问权限，用户摘要邮件忽略该数据"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__balanced
|
||
msgid "Each user has an equal number of open tickets"
|
||
msgstr "每个用户都有相同数量的未结工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__assign_method__randomly
|
||
msgid "Each user is assigned an equal number of tickets"
|
||
msgstr "为每个用户分配相同数量的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_email
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
msgid "Email Alias"
|
||
msgstr "电子邮箱别名"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__template_id
|
||
msgid "Email Template"
|
||
msgstr "EMail模板"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__template_id
|
||
msgid ""
|
||
"Email automatically sent to the customer when the ticket reaches this "
|
||
"stage.\n"
|
||
"By default, the email will be sent from the email alias of the helpdesk "
|
||
"team.\n"
|
||
"Otherwise it will be sent from the company's email address, or from the "
|
||
"catchall (as defined in the System Parameters)."
|
||
msgstr ""
|
||
"当工单到达此阶段时，电子邮件会自动发送给客户。\n"
|
||
"默认情况下，电子邮件将从支持团队的电子邮件别名发送。\n"
|
||
"否则，它将从公司的电子邮件地址或从 catchall（如系统参数中定义）发送。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__email_cc
|
||
msgid "Email cc"
|
||
msgstr "邮件抄送"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_domain
|
||
msgid "Email domain e.g. 'example.com' in 'odoo@example.com'"
|
||
msgstr "电子邮件域名，例如 'odoo@example.com' 中的 'example.com'"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to"
|
||
msgstr "发送到的电子邮件"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Emails sent to a Helpdesk Team alias generate tickets in your pipeline."
|
||
msgstr "发送到帮助台团队的电子邮箱，并为您生成工单。"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.rating_ticket_request_email_template
|
||
msgid "Enable \"customer ratings\" feature on the helpdesk team"
|
||
msgstr "在支持人员团队中启用“客户评级”功能"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Enter the <b>subject</b> of your ticket <br/><i>(e.g. Problem with my "
|
||
"installation, Wrong order, etc.).</i>"
|
||
msgstr ""
|
||
"输入您的工票<b>主题</b> <br/><i> （例如：我的安装有问题，订单错了，等等）</"
|
||
"i>。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid "Exceeded Working Hours"
|
||
msgstr "超过工作时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid "Excluding Stages"
|
||
msgstr "不包括各阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Extra Info"
|
||
msgstr "额外信息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__failed
|
||
msgid "Failed"
|
||
msgstr "失败的"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_fail
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_fail
|
||
msgid "Failed SLA Policy"
|
||
msgstr "失败的SLA 策略"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__sla_failed
|
||
msgid "Failed SLA Ticket"
|
||
msgstr "失败的 SLA 工单"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Failed Tickets"
|
||
msgstr "失败的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_fsm
|
||
msgid "Field Service"
|
||
msgstr "现场服务"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "First Assignment Date"
|
||
msgstr "首次分派日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__assign_date
|
||
msgid "First assignment date"
|
||
msgstr "首次分派日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__fold
|
||
msgid "Folded"
|
||
msgstr "已折叠"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Follow All Team's Tickets"
|
||
msgstr "关注所有团队的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
msgid "Follow all your helpdesk tickets"
|
||
msgstr "跟踪所有服务台单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Followed"
|
||
msgstr "关注"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_follower_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_follower_ids
|
||
msgid "Followers"
|
||
msgstr "关注者"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_partner_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_partner_ids
|
||
msgid "Followers (Partners)"
|
||
msgstr "关注者（合作伙伴）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_type_icon
|
||
msgid "Font awesome icon e.g. fa-tasks"
|
||
msgstr "Font Awesome图标，例如：fa-tasks"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Future Activities"
|
||
msgstr "未来活动"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Get in touch with your website visitors, and engage them with scripted "
|
||
"chatbot conversations. Create and search tickets from your conversations."
|
||
msgstr ""
|
||
"与网站访客取得联系，通过脚本聊天机器人对话，与他们互动。从对话中创建和搜索支"
|
||
"持请求。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
msgid ""
|
||
"Get statistics on your tickets and how long it takes to assign and resolve "
|
||
"them."
|
||
msgstr "获取有关您的工单以及分配和解决它们所需的时间的统计信息。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Get tickets through an online form"
|
||
msgstr "通过线上表格获取工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_giftcards
|
||
msgid "Gift Cards"
|
||
msgstr "礼品卡"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Grant discounts, free products or free shipping"
|
||
msgstr "赠送折扣、免费产品或免费送货"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant employees access to your helpdesk team or tickets by adding them as "
|
||
"followers. Employees automatically get access to the tickets they are "
|
||
"assigned to."
|
||
msgstr ""
|
||
"通过将员工添加为关注者，使他们能够访问技术支持团队或支持请求。员工会自动获得"
|
||
"访问权限，查看受分配的工单。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Grant portal users access to your helpdesk team or tickets by adding them as "
|
||
"followers. Customers automatically get access to their tickets in their "
|
||
"portal."
|
||
msgstr ""
|
||
"通过将门户用户添加为关注者，使他们能够访问技术支持团队或技术支持请求。客户可"
|
||
"自动获得权限，查看其门户中的支持请求。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__done
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__done
|
||
msgid "Green"
|
||
msgstr "绿色"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_done
|
||
msgid "Green Kanban Label"
|
||
msgstr "绿色看板标签"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__normal
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__normal
|
||
msgid "Grey"
|
||
msgstr "灰色"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_normal
|
||
msgid "Grey Kanban Label"
|
||
msgstr "灰色看板标签"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Happy"
|
||
msgstr "快乐"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Happy face"
|
||
msgstr "笑脸"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__has_message
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__has_message
|
||
msgid "Has Message"
|
||
msgstr "有消息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached
|
||
msgid "Has SLA reached"
|
||
msgstr "晚于 SLA 阶段规定时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_reached_late
|
||
msgid "Has SLA reached late"
|
||
msgstr "晚于 SLA 阶段规定时间"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "Hello"
|
||
msgstr "您好"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Help Center"
|
||
msgstr "帮助中心"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.menu_helpdesk_root
|
||
#: model:res.groups.privilege,name:helpdesk.res_groups_privilege_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.digest_digest_view_form
|
||
msgid "Helpdesk"
|
||
msgstr "服务台"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "Helpdesk Overview"
|
||
msgstr "帮助中心概览"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla
|
||
msgid "Helpdesk SLA Policies"
|
||
msgstr "帮助中心 SLA 政策"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage
|
||
msgid "Helpdesk Stage"
|
||
msgstr "服务台阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_stage_delete_wizard
|
||
msgid "Helpdesk Stage Delete Wizard"
|
||
msgstr "支持人员阶段删除向导"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag_assignment
|
||
msgid "Helpdesk Tag Assignment"
|
||
msgstr "服务台标签指派"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_tag
|
||
msgid "Helpdesk Tags"
|
||
msgstr "帮助中心标签"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_team
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__team_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__team_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
msgid "Helpdesk Team"
|
||
msgstr "帮助中心团队"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_search
|
||
msgid "Helpdesk Team Search"
|
||
msgstr "技术支持团队搜索"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_team_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__team_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__team_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_team_menu
|
||
msgid "Helpdesk Teams"
|
||
msgstr "帮助中心团队"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Helpdesk Ticket"
|
||
msgstr "服务台工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.ir_cron_auto_close_ticket_ir_actions_server
|
||
msgid "Helpdesk Ticket: Automatically close the tickets"
|
||
msgstr "服务台工单：自动关闭工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Helpdesk Tickets"
|
||
msgstr "服务台工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.solved_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Closed"
|
||
msgstr "服务台：工单已关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.rating_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Rating Request"
|
||
msgstr "帮助台：工单评级请求"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,name:helpdesk.new_ticket_request_email_template
|
||
msgid "Helpdesk: Ticket Received"
|
||
msgstr "服务台：技术支持请求已收到"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "High Priority"
|
||
msgstr "高优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__2
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__2
|
||
msgid "High priority"
|
||
msgstr "高优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__rotting_threshold_days
|
||
msgid "Highlight tickets that haven't been updated for this many days."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "History"
|
||
msgstr "历史"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_open_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_open_hours
|
||
msgid "Hours Open"
|
||
msgstr "开放小时"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__first_response_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__first_response_hours
|
||
msgid "Hours to First Response"
|
||
msgstr "首次响应的小时数"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_module_module__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_ir_ui_menu__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_mail_message__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_portal_share__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_company__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "ID"
|
||
msgstr "ID"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid ""
|
||
"ID of the parent record holding the alias (example: project holding the task "
|
||
"creation alias)"
|
||
msgstr "上级记录ID支持别名(例如:项目支持任务创建别名)"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team2
|
||
msgid "IT Support (Auto Assignment by Tags)"
|
||
msgstr "信息技术支持（按标签自动分配）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon"
|
||
msgstr "图标"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_icon
|
||
msgid "Icon to indicate an exception activity."
|
||
msgstr "指示异常活动的图标。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction
|
||
msgid "If checked, new messages require your attention."
|
||
msgstr "如果勾选此项，则需要查看新消息。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "If checked, some messages have a delivery error."
|
||
msgstr "如果勾选此项， 某些消息将出现发送错误。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_bounced_content
|
||
msgid ""
|
||
"If set, this content will automatically be sent out to unauthorized users "
|
||
"instead of the default message."
|
||
msgstr "如果设置，此内容将自动发送给未经授权的用户，而不是默认消息。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_normal:helpdesk.stage_solved
|
||
#: model:helpdesk.stage,name:helpdesk.stage_in_progress
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "In Progress"
|
||
msgstr "进行中"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__from_stage_ids
|
||
msgid "In Stages"
|
||
msgstr "阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__normal
|
||
msgid "In progress"
|
||
msgstr "进行中"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Inactive Period(days)"
|
||
msgstr "不活跃期（天）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__invited_internal
|
||
msgid "Invited internal users (private)"
|
||
msgstr "受邀内部用户（非公开）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_team__privacy_visibility__portal
|
||
msgid "Invited portal users and all internal users (public)"
|
||
msgstr "受邀网站用户和所有内部用户（公开）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_is_follower
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_is_follower
|
||
msgid "Is Follower"
|
||
msgstr "是关注者"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Issue credits notes"
|
||
msgstr "发布退款通知"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "JSON that maps ids from a many2one field to seconds spent"
|
||
msgstr "将 many2one 字段中的 id 映射到所用秒数的 JSON 文件"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_blocked
|
||
msgid "Kanban Blocked Explanation"
|
||
msgstr "看板阻塞说明"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_normal
|
||
msgid "Kanban Ongoing Explanation"
|
||
msgstr "看板进展中说明"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__kanban_state
|
||
msgid "Kanban State"
|
||
msgstr "看板状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__kanban_state_label
|
||
msgid "Kanban State Label"
|
||
msgstr "看板状态标签"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__legend_done
|
||
msgid "Kanban Valid Explanation"
|
||
msgstr "看板有效解释"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_knowledge
|
||
msgid "Knowledge"
|
||
msgstr "知识库"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 3 months"
|
||
msgstr "最近3个月"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 30 Days"
|
||
msgstr "最近30天"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 30 days"
|
||
msgstr "最近30天"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 365 Days"
|
||
msgstr "近365天"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Last 7 Days"
|
||
msgstr "最近7天"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Last 7 days"
|
||
msgstr "最近7天"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__date_last_stage_update
|
||
msgid "Last Stage Update"
|
||
msgstr "最后阶段更新"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_uid
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_uid
|
||
msgid "Last Updated by"
|
||
msgstr "最后更新人"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__write_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__write_date
|
||
msgid "Last Updated on"
|
||
msgstr "上次更新日期"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Late Activities"
|
||
msgstr "最近活动"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_data
|
||
msgid "Latest Ratings"
|
||
msgstr "最后评分"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's create your first <b>ticket</b>."
|
||
msgstr "让我们来创建你的<b>第一张工单</b>。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Let's go back to the <b>kanban view</b> to get an overview of your next "
|
||
"tickets."
|
||
msgstr "让我们回到 <b>看板视图</b> ，了解您的下一个工单的概述。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Let's view your <b>team's tickets</b>."
|
||
msgstr "让我们来看看你的<b>团队的工单</b>。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_livechat
|
||
msgid "Live Chat"
|
||
msgstr "在线聊天"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_incoming_local
|
||
msgid "Local-part based incoming detection"
|
||
msgstr "收件时检测本地的别名域"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Low Priority"
|
||
msgstr "低优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__0
|
||
msgid "Low priority"
|
||
msgstr "低优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
msgid ""
|
||
"Make sure tickets are handled in a timely manner by using SLA Policies.<br>"
|
||
msgstr "通过使用SLA政策，确保工单得到及时的处理。<br>"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Make sure tickets are handled on time"
|
||
msgstr "确保按时处理工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "Make sure tickets are handled on time by using SLA Policies.<br>"
|
||
msgstr "通过使用SLA政策，确保工单得到及时处理。<br>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__time
|
||
msgid ""
|
||
"Maximum number of working hours a ticket should take to reach the target "
|
||
"stage, starting from the date it was created."
|
||
msgstr "工单到达目标阶段所需的最大工作小时数（从创建之日起开始）。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid ""
|
||
"Measure your customer satisfaction by sending rating requests when your "
|
||
"tickets are solved."
|
||
msgstr "通过在解决工单时发送评级请求来衡量客户满意度。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "Medium"
|
||
msgstr "中等"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Medium Priority"
|
||
msgstr "中等优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__1
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__1
|
||
msgid "Medium priority"
|
||
msgstr "中等优先级别"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_ui_menu
|
||
msgid "Menu"
|
||
msgstr "菜单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_mail_message
|
||
msgid "Message"
|
||
msgstr "消息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error
|
||
msgid "Message Delivery error"
|
||
msgstr "消息发送错误"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_ids
|
||
msgid "Messages"
|
||
msgstr "消息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__priority
|
||
msgid "Minimum Priority"
|
||
msgstr "最小优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__stage_id
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__sla_stage_id
|
||
msgid "Minimum stage a ticket needs to reach in order to satisfy this SLA."
|
||
msgstr "为满足此 SLA 工单需达到的最低阶段。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_ir_module_module
|
||
msgid "Module"
|
||
msgstr "模块"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__to_stage_id
|
||
msgid "Move to Stage"
|
||
msgstr "转移到阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "My Activities"
|
||
msgstr "我的活动"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__my_activity_date_deadline
|
||
msgid "My Activity Deadline"
|
||
msgstr "我的活动截止时间"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "My Deadline"
|
||
msgstr "我的截止活动"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "My Performance"
|
||
msgstr "我的绩效"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_my
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "My Tickets"
|
||
msgstr "我的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag__name
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Name"
|
||
msgstr "名称"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Neutral"
|
||
msgstr "中立"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Neutral face"
|
||
msgstr "平静"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: model:helpdesk.stage,name:helpdesk.stage_new
|
||
msgid "New"
|
||
msgstr "新建"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__assign_method
|
||
msgid ""
|
||
"New tickets will automatically be assigned to the team members that are "
|
||
"available, according to their working hours and their time off."
|
||
msgstr "新工单将根据他们的工作时间和休息时间自动分配给可用的团队成员。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Newest"
|
||
msgstr "最新"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_calendar_event_id
|
||
msgid "Next Activity Calendar Event"
|
||
msgstr "下一个活动日历事件"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_date_deadline
|
||
msgid "Next Activity Deadline"
|
||
msgstr "下一活动截止日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_summary
|
||
msgid "Next Activity Summary"
|
||
msgstr "下一活动摘要"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_type_id
|
||
msgid "Next Activity Type"
|
||
msgstr "下一活动类型"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "No Customer"
|
||
msgstr "无客户"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_action_main
|
||
msgid "No SLA policies found. Let's create one!"
|
||
msgstr "没有找到SLA政策。让我们创建一个!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid "No activity types found. Let's create one!"
|
||
msgstr "未找到活动类型。让我们创建一个！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7days_tickets
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_close_analysis
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_success
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.rating_rating_action_helpdesk
|
||
msgid "No data yet!"
|
||
msgstr "还没有数据耶！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_stage_team_action
|
||
msgid "No stages found. Let's create one!"
|
||
msgstr "没有找到阶段。让我们创建一个!"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "No tags found. Let's create one!"
|
||
msgstr "找不到标签。 让我们创建一个！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.action_helpdesk_tag_assignment
|
||
msgid "No tags or team members found. Let's create them!"
|
||
msgstr "未找到标签或团队成员。让我们创建它们！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_dashboard_action_main
|
||
msgid "No teams found"
|
||
msgstr "没有找到团队"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_team_action
|
||
msgid "No teams found. Let's create one!"
|
||
msgstr "未找到团队。让我们创建一个！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
msgid "No tickets found"
|
||
msgstr "没有找到工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid "No tickets found. Let's create one!"
|
||
msgstr "没有找到工单，让我们创建一个！"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "None"
|
||
msgstr "无"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of Actions"
|
||
msgstr "操作数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_failed
|
||
msgid "Number of SLAs Failed"
|
||
msgstr "未达 SLA 数目"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__ticket_count
|
||
msgid "Number of Tickets"
|
||
msgstr "工单数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of errors"
|
||
msgstr "错误数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_needaction_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_needaction_counter
|
||
msgid "Number of messages requiring action"
|
||
msgstr "需要采取行动的消息数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__message_has_error_counter
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__message_has_error_counter
|
||
msgid "Number of messages with delivery error"
|
||
msgstr "发送错误的消息的数量"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of open tickets with at least one SLA failed."
|
||
msgstr "至少有一个 SLA 失败的打开工单数。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_open_ticket_count
|
||
msgid "Number of other open tickets from the same partner"
|
||
msgstr "来自同一合作伙伴的其他未结工单的数量"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_count
|
||
msgid "Number of other tickets from the same partner"
|
||
msgstr "来自同一伙伴的其他工单数量"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Number of tickets closed in the past 7 days."
|
||
msgstr "过去 7 天内关闭的工单数量。"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_on_hold
|
||
msgid "On Hold"
|
||
msgstr "暂停"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__ongoing
|
||
msgid "Ongoing"
|
||
msgstr "正在进行"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Open"
|
||
msgstr "打开"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
msgid "Open Tickets"
|
||
msgstr "正在做的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__open_hours
|
||
msgid "Open Time (hours)"
|
||
msgstr "花费时间（小时）"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Open the ticket."
|
||
msgstr "打开工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid ""
|
||
"Optional ID of a thread (record) to which all incoming messages will be "
|
||
"attached, even if they did not reply to it. If set, this will disable the "
|
||
"creation of new records completely."
|
||
msgstr ""
|
||
"无论是否回复，所有的接收的邮件都将附上一条线索（记录）选配的ID。如果设置了，"
|
||
"这个将完全阻止新记录的创建。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Our Ratings"
|
||
msgstr "我们的点评"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_menu_team_dashboard
|
||
msgid "Overview"
|
||
msgstr "概述"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid "Parent Model"
|
||
msgstr "上级模型"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_parent_thread_id
|
||
msgid "Parent Record Thread ID"
|
||
msgstr "上级记录ID"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_parent_model_id
|
||
msgid ""
|
||
"Parent model holding the alias. The model holding the alias reference is not "
|
||
"necessarily the model given by alias_model_id (example: project "
|
||
"(parent_model) and task (model))"
|
||
msgstr ""
|
||
"拥有别名的母项模型。拥有别名参考的模型不一定是alias_model_id给出的模型（例"
|
||
"如：project(parent_model) 和任务 (模型)）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__partner_ticket_ids
|
||
msgid "Partner Tickets"
|
||
msgstr "合作伙伴工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__privacy_visibility
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__team_privacy_visibility
|
||
msgid ""
|
||
"People to whom this helpdesk team and its tickets will be visible.\n"
|
||
"\n"
|
||
"- Invited internal users: internal users can access the team and the tickets "
|
||
"they are following. This access can be modified on each ticket individually "
|
||
"by adding or removing the user as follower.\n"
|
||
"A user with the helpdesk > administrator access right level can still access "
|
||
"this team and its tickets, even if they are not explicitely part of the "
|
||
"followers.\n"
|
||
"\n"
|
||
"- All internal users: all internal users can access the team and all of its "
|
||
"tickets without distinction.\n"
|
||
"\n"
|
||
"- Invited portal users and all internal users: all internal users can access "
|
||
"the team and all of its tickets without distinction.\n"
|
||
"Portal users can only access the tickets they are following. This access can "
|
||
"be modified on each ticket individually by adding or removing the portal "
|
||
"user as follower."
|
||
msgstr ""
|
||
"此帮助台团队及其工单将对其可见的人员。\n"
|
||
"\n"
|
||
"- 受邀的内部用户：内部用户可以访问团队和他们关注的工单。可以通过添加或删除用"
|
||
"户作为关注者来单独修改每个工单上的此访问权限。\n"
|
||
"具有支持人员>管理员访问权限级别的用户仍然可以访问此团队及其工单，即使他们不是"
|
||
"关注者明确的一部分。\n"
|
||
"\n"
|
||
"- 所有内部用户：所有内部用户都可以不加区别地访问团队及其所有工单。\n"
|
||
"\n"
|
||
"- 受邀网站用户和所有内部用户：所有内部用户都可以不加区别地访问团队及其所有工"
|
||
"单。\n"
|
||
"网站用户只能访问他们关注的工单。可以通过添加或删除网站用户作为关注者来单独修"
|
||
"改每个工单上的此访问权限。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "People to whom this team and its tickets will be visible"
|
||
msgstr "该团队及其支持请求将向哪些人开放"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
msgid "Percentage of happy ratings"
|
||
msgstr "满意度"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Percentage of tickets that were closed without failing any SLAs."
|
||
msgstr "在不违反任何SLA的情况下关闭的工单的百分比。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid ""
|
||
"Percentage of tickets whose SLAs have successfully been reached on time over "
|
||
"the total number of tickets closed within the past 7 days."
|
||
msgstr "过去 7 天内，成功按时达到 SLA 的支援请求占已关闭支援请求的总数百分比。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Performance"
|
||
msgstr "效能"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team_performance
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_graph_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_pivot_analysis
|
||
msgid "Performance Analysis"
|
||
msgstr "绩效分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__auto_close_day
|
||
msgid "Period of inactivity after which tickets will be automatically closed."
|
||
msgstr "不活动的时期，之后工单将被自动关闭。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
msgid "Phone"
|
||
msgstr "电话"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Plan onsite interventions"
|
||
msgstr "规划现场干预措施"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a number."
|
||
msgstr "请输入一个数值"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a percentage below 100."
|
||
msgstr "请输入低于 100 的百分比。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a positive value."
|
||
msgstr "请输入一个正值。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_target/helpdesk_team_target.js:0
|
||
msgid "Please enter a value less than or equal to 5."
|
||
msgstr "请输入小于或等于5的值"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_contact
|
||
msgid ""
|
||
"Policy to post a message on the document using the mailgateway.\n"
|
||
"- everyone: everyone can post\n"
|
||
"- partners: only authenticated partners\n"
|
||
"- followers: only followers of the related document or members of following "
|
||
"channels\n"
|
||
msgstr ""
|
||
"使用邮件网关在文档中发布消息的政策：\n"
|
||
"- 所有人：任何人都可以发布\n"
|
||
"- 合作伙伴：仅限认证通过的合作伙伴\n"
|
||
"- 关注者：仅限关联文档或关注频道的成员\n"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_url
|
||
msgid "Portal Access URL"
|
||
msgstr "门户网站访问网址"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_portal_share
|
||
msgid "Portal Sharing"
|
||
msgstr "门户分享"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Portal users will be removed from the followers of the team and its tickets."
|
||
msgstr "门户用户将从团队及其工单的关注者中删除。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.server,name:helpdesk.action_open_customer_preview
|
||
msgid "Preview"
|
||
msgstr "预览"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__priority
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__priority
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Priority"
|
||
msgstr "优先级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__properties
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Properties"
|
||
msgstr "权益"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_rating_rating
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "Rating"
|
||
msgstr "点评"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__rating_last_value
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__rating_last_value
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_pivot_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_graph_inherit_helpdesk
|
||
msgid "Rating (1-5)"
|
||
msgstr "评分（1-5）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_avg_text
|
||
msgid "Rating Avg Text"
|
||
msgstr "评价平均文本"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_feedback
|
||
msgid "Rating Last Feedback"
|
||
msgstr "最新反馈评级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_image
|
||
msgid "Rating Last Image"
|
||
msgstr "最新图像评级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_value
|
||
msgid "Rating Last Value"
|
||
msgstr "最新值评级"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_percentage_satisfaction
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_percentage_satisfaction
|
||
msgid "Rating Satisfaction"
|
||
msgstr "评级满意度"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_last_text
|
||
msgid "Rating Text"
|
||
msgstr "评分文本"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_count
|
||
msgid "Rating count"
|
||
msgstr "点评数"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__rating_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__rating_ids
|
||
msgid "Ratings"
|
||
msgstr "点评"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
msgid "Reach Stage"
|
||
msgstr "到达阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_status__status__reached
|
||
msgid "Reached"
|
||
msgstr "达到"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__reached_datetime
|
||
msgid "Reached Date"
|
||
msgstr "到达日期"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_cancelled
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_in_progress
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_new
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_on_hold
|
||
#: model:helpdesk.stage,legend_done:helpdesk.stage_solved
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__kanban_state__done
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Ready"
|
||
msgstr "就绪"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Receive notifications whenever tickets are created, rated or discussed on in "
|
||
"this team"
|
||
msgstr "每当在此团队中创建、评级或讨论工单时接收通知"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__alias_force_thread_id
|
||
msgid "Record Thread ID"
|
||
msgstr "记录线索ID"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__kanban_state__blocked
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__kanban_state__blocked
|
||
msgid "Red"
|
||
msgstr "红色"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage__legend_blocked
|
||
msgid "Red Kanban Label"
|
||
msgstr "红色的看板标签"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_refund_status
|
||
msgid "Refund Status"
|
||
msgstr "退款(货)状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_credit_notes
|
||
msgid "Refunds"
|
||
msgstr "退款"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Reimburse customers with a voucher code for future purchases"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_repair
|
||
msgid "Repair"
|
||
msgstr "维修"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_repair_status
|
||
msgid "Repair Status"
|
||
msgstr "维修状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_repairs
|
||
msgid "Repairs"
|
||
msgstr "维修"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_replacements
|
||
msgid "Replacements"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Reported on"
|
||
msgstr "<strong class=\"col-lg-2\">报表时间</strong>"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_main
|
||
msgid "Reporting"
|
||
msgstr "报表"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__activity_user_id
|
||
msgid "Responsible User"
|
||
msgstr "责任用户"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Restore"
|
||
msgstr "还原"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_return_status
|
||
msgid "Return Status"
|
||
msgstr "退货状态:"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Return faulty products"
|
||
msgstr "退回有问题的产品"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_product_returns
|
||
msgid "Returns"
|
||
msgstr "退货"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__is_rotting
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Rotting"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA"
|
||
msgstr "SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_deadline
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Deadline"
|
||
msgstr "服务水平协议的最后期限"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__failed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Failed"
|
||
msgstr "失败的SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_action_main
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_sla
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__sla_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_sla_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "SLA Policies"
|
||
msgstr "SLA策略"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_res_partner__sla_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_res_users__sla_ids
|
||
msgid ""
|
||
"SLA Policies that will automatically apply to the tickets submitted by this "
|
||
"customer."
|
||
msgstr "将自动应用于此客户提交的工单的 SLA 策略。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "SLA Policy"
|
||
msgstr "SLA 政策"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__description
|
||
msgid "SLA Policy Description"
|
||
msgstr "SLA策略说明"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_stage_id
|
||
msgid "SLA Stage"
|
||
msgstr "SLA阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_status_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_status_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_search
|
||
msgid "SLA Status"
|
||
msgstr "SLA状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_report_analysis
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu_sla_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_graph
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_report_analysis_view_pivot
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "SLA Status Analysis"
|
||
msgstr "SLA状态分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_fail
|
||
msgid "SLA Status Failed"
|
||
msgstr "SLA状态失败"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_success
|
||
msgid "SLA Status Success"
|
||
msgstr "SLA 状态成功"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__reached
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA Success"
|
||
msgstr "SLA成功"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "SLA Success Rate"
|
||
msgstr "SLA 成功率"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__sla_status__ongoing
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "SLA in Progress"
|
||
msgstr "正在进行的SLA"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_ids
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
msgid "SLAs"
|
||
msgstr "服务水平协议"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__message_has_sms_error
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__message_has_sms_error
|
||
msgid "SMS Delivery error"
|
||
msgstr "短信发送错误"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Sample"
|
||
msgstr "示例"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Save this ticket and the modifications you've made to it."
|
||
msgstr "保存此工单以及对此工单所做的修改。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Schedule your <b>activity</b>."
|
||
msgstr "安排您的<b>活动</b>。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_search
|
||
msgid "Search SLA Policies"
|
||
msgstr "搜索SLA策略"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Assigned to"
|
||
msgstr "在“分配给”中搜索"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Customer"
|
||
msgstr "在客户中搜索"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Helpdesk Team"
|
||
msgstr "在服务台团队搜索"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search in Stage"
|
||
msgstr "在阶段搜索"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Search%(left)s Tickets%(right)s"
|
||
msgstr "搜索%(left)s工单%(right)s"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__access_token
|
||
msgid "Security Token"
|
||
msgstr "安全令牌"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Select the <b>customer</b> of your ticket."
|
||
msgstr "选择你的工单的<b>客户</b>。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Self-Service"
|
||
msgstr "自助服务"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.action_helpdesk_ticket_mass_mail
|
||
msgid "Send Email"
|
||
msgstr "发送电子邮件"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send broken products for repair"
|
||
msgstr "发送破损产品进行维修"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.new_ticket_request_email_template
|
||
msgid ""
|
||
"Send customers a confirmation email to notify them that their helpdesk "
|
||
"ticket has been received and is currently being reviewed by the helpdesk "
|
||
"team. Automatically send an email to customers when a ticket reaches a "
|
||
"specific stage in a helpdesk team by setting this template on that stage."
|
||
msgstr ""
|
||
"向客户发送确认电子邮件，通知他们已收到技术支持请求，技术支持团队正在对其进行"
|
||
"审核。在技术支持团队的特定阶段设置模板，当技术支持请求到达该阶段时，自动向客"
|
||
"户发送电子邮件。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Send customers a replacement for a lost, damaged, or returned item"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_service
|
||
msgid "Service"
|
||
msgstr "服务"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Set an Email Template on Stages"
|
||
msgstr "设置阶段性的电子邮件模板"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,description:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Set this template on a project's stage to automate email when tasks reach "
|
||
"stages"
|
||
msgstr "在项目的阶段设置此模板，以便在任务到达阶段时自动发送电子邮件"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
msgid "Settings"
|
||
msgstr "设置"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.portal_share_action
|
||
msgid "Share Ticket"
|
||
msgstr "分享工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid ""
|
||
"Share presentations and videos, and organize them into courses. Allow "
|
||
"customers to search your eLearning courses in the help center for answers to "
|
||
"their questions."
|
||
msgstr ""
|
||
"共享演示文稿和视频，并将其整理成课程。允许客户在帮助中心搜索电子学习课程，寻"
|
||
"找问题答案。"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_rating
|
||
msgid "Show Customer Ratings"
|
||
msgstr "显示客户评分"
|
||
|
||
#. module: helpdesk
|
||
#: model:res.groups,name:helpdesk.group_use_sla
|
||
msgid "Show SLA Policies"
|
||
msgstr "显示SLA策略"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Show all records whose next activity date is past"
|
||
msgstr "显示所有逾期未完成活动的记录"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__sla_id
|
||
msgid "Sla"
|
||
msgstr "Sla"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.stage,name:helpdesk.stage_solved
|
||
msgid "Solved"
|
||
msgstr "已解决"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid "Source"
|
||
msgstr "来源"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__stage_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__stage_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Stage"
|
||
msgstr "阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_stage
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_stage
|
||
msgid "Stage Changed"
|
||
msgstr "阶段已改变"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
msgid "Stage Search"
|
||
msgstr "阶段搜索"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__stage_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_stage_menu
|
||
msgid "Stages"
|
||
msgstr "阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_stage_delete_wizard__stage_ids
|
||
msgid "Stages To Delete"
|
||
msgstr "删除阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__stage_ids
|
||
msgid ""
|
||
"Stages the team will use. This team's tickets will only be able to be in "
|
||
"these stages."
|
||
msgstr "团队将要使用的阶段，这个团队的工单都会在这些阶段中。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_status
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__status
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Status"
|
||
msgstr "状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_state
|
||
msgid ""
|
||
"Status based on activities\n"
|
||
"Overdue: Due date is already passed\n"
|
||
"Today: Activity date is today\n"
|
||
"Planned: Future activities."
|
||
msgstr ""
|
||
"基于活动的状态\n"
|
||
"逾期：超出到期日期\n"
|
||
"今天：活动日期是今天\n"
|
||
"计划：未来活动。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__duration_tracking
|
||
msgid "Status time"
|
||
msgstr "状态时间"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__name
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__name
|
||
msgid "Subject"
|
||
msgstr "主题"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7days_success
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__success_rate
|
||
msgid "Success Rate"
|
||
msgstr "成功率"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_7dayssuccess
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_success
|
||
msgid "Success Rate Analysis"
|
||
msgstr "成功率分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_success
|
||
msgid "Success SLA Policy"
|
||
msgstr "成功的SLA政策"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_tree
|
||
msgid "Tag"
|
||
msgstr "标签"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_tag_action
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__tag_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__tag_ids
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_tag_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tag_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tags"
|
||
msgstr "标签"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_tag_action
|
||
msgid "Tags are perfect for organizing your tickets."
|
||
msgstr "标签是组织你的工单的完美选择。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "Target"
|
||
msgstr "目标"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__stage_id
|
||
msgid "Target Stage"
|
||
msgstr "目标阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
msgid "Team"
|
||
msgstr "团队"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_tag_assignment_search
|
||
msgid "Team Member"
|
||
msgstr "团队成员"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__user_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__member_ids
|
||
msgid "Team Members"
|
||
msgstr "团队成员"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_stage_team_action
|
||
msgid "Team Stages"
|
||
msgstr "团队阶段"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.email_template_action_helpdesk
|
||
msgid "Templates"
|
||
msgstr "模板"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "The customer cannot belong to a different company than the ticket."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_model_id
|
||
msgid ""
|
||
"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
|
||
"email that does not reply to an existing record will cause the creation of a "
|
||
"new record of this model (e.g. a Project Task)"
|
||
msgstr ""
|
||
"相应于这个别名对应的模型(Odoo单据种类)。任何一封不属于对某个已存在的记录的到"
|
||
"来邮件，将导致此模块中新记录的创建(例如：一个新的项目任务)。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__alias_name
|
||
msgid ""
|
||
"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
|
||
"<jobs@example.odoo.com>"
|
||
msgstr ""
|
||
"邮件别名的名称，例如：如果您要收取 <jobs@example.odoo.com> 的EMail,别名就要设"
|
||
"为：\"jobs\""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "The team does not allow ticket closing through portal"
|
||
msgstr "团队不允许通过门户关闭工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla__exclude_stage_ids
|
||
msgid ""
|
||
"The time spent in these stages won't be taken into account in the "
|
||
"calculation of the SLA."
|
||
msgstr "在计算 SLA 时，不会考虑在这些阶段花费的时间。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "There are currently no Ticket for your account."
|
||
msgstr "您的账户当前没有工单。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "This"
|
||
msgstr "此"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid ""
|
||
"This SLA Policy will apply to tickets matching ALL of the following criteria:"
|
||
msgstr "本 SLA 政策适用于符合以下所有标准的支持请求："
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__campaign_id
|
||
msgid ""
|
||
"This is a name that helps you keep track of your different campaign efforts, "
|
||
"e.g. Fall_Drive, Christmas_Special"
|
||
msgstr "名称会帮助您追踪不同营销活动，例如：节能减排、圣诞特辑"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__medium_id
|
||
msgid "This is the method of delivery, e.g. Postcard, Email, or Banner Ad"
|
||
msgstr "这是传达方法，例如：明信片、EMail或横幅广告"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__source_id
|
||
msgid ""
|
||
"This is the source of the link, e.g. Search Engine, another domain, or name "
|
||
"of email list"
|
||
msgstr "这是链接源，例如：搜索引擎、其他域名或EMail列表名称"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was closed %s hours after its SLA deadline."
|
||
msgstr "此票单在服务级别协议截止日期后 %s 小时关闭。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "This ticket was successfully closed %s hours before its SLA deadline."
|
||
msgstr "此票单在其 SLA 截止时间前 %s 小时成功关闭。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_confirmation_wizard
|
||
msgid ""
|
||
"This will archive the stages and all of the tickets they contain from the "
|
||
"following teams:"
|
||
msgstr "这将存档来自以下团队的阶段及其包含的所有工单："
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.mail_activity_type_action_config_helpdesk
|
||
msgid ""
|
||
"Those represent the different categories of things you have to do (e.g. "
|
||
"\"Call\" or \"Send email\")."
|
||
msgstr ""
|
||
"这些代表了你必须做的不同类别的事情（例如：\"打电话 \"或 \"发送电子邮件\"）"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Three stars, maximum score"
|
||
msgstr "三星为最高分"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_status__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_id
|
||
#: model:ir.model.fields,field_description:helpdesk.field_rating_rating__ticket_id
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_activity
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_form_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_tree_inherit_helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid "Ticket"
|
||
msgstr "门票"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_dashboard
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_dashboard_action
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_ticket_report_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_analysis
|
||
msgid "Ticket Analysis"
|
||
msgstr "工单分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_closed
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_closed
|
||
msgid "Ticket Closed"
|
||
msgstr "工单已关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.solved_ticket_request_email_template
|
||
msgid ""
|
||
"Ticket Closed - Reference {{ object.ticket_ref if object.ticket_ref else "
|
||
"15 }}"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__ticket_count
|
||
msgid "Ticket Count"
|
||
msgstr "工单数<br>"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_new
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_new
|
||
msgid "Ticket Created"
|
||
msgstr "已创建的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__create_date
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__create_date
|
||
msgid "Ticket Creation Date"
|
||
msgstr "工单创建日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__sla_deadline
|
||
msgid "Ticket Deadline"
|
||
msgstr "工单截止日期"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__ticket_ref
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_ref
|
||
msgid "Ticket IDs Sequence"
|
||
msgstr "工单 ID 序列"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_properties
|
||
msgid "Ticket Properties"
|
||
msgstr "工单属性"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,name:helpdesk.mt_team_ticket_rated
|
||
#: model:mail.message.subtype,name:helpdesk.mt_ticket_rated
|
||
msgid "Ticket Rated"
|
||
msgstr "工单评价"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_helpdesk_sla_status
|
||
msgid "Ticket SLA Status"
|
||
msgstr "工单 SLA 状态"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_tag_assignment__tag_id
|
||
msgid "Ticket Tag"
|
||
msgstr "技术支持标签"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "Ticket Title"
|
||
msgstr "支持请求标题"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "Ticket closed by the customer"
|
||
msgstr "客户关闭的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.message.subtype,description:helpdesk.mt_ticket_new
|
||
msgid "Ticket created"
|
||
msgstr "工单已创建"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_sla
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_team
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_action_unassigned
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__ticket_ids
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_partner__ticket_count
|
||
#: model:ir.model.fields,field_description:helpdesk.field_res_users__ticket_count
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_menu_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_stage_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_list_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_helpdesk_ticket
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_my_home_menu_helpdesk
|
||
msgid "Tickets"
|
||
msgstr "工单"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.actions.act_window,name:helpdesk.helpdesk_ticket_analysis_action
|
||
#: model:ir.ui.menu,name:helpdesk.helpdesk_ticket_report_menu
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_analysis_view_tree
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_report_view_cohort
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_analysis
|
||
msgid "Tickets Analysis"
|
||
msgstr "工单分析"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_digest_digest__kpi_helpdesk_tickets_closed
|
||
msgid "Tickets Closed"
|
||
msgstr "工单已关闭"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Tickets Search"
|
||
msgstr "搜索工单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_stage__fold
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__fold
|
||
msgid "Tickets in a folded stage are considered as closed."
|
||
msgstr "折叠阶段的门票被视为关闭。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_sale_timesheet
|
||
msgid "Time Billing"
|
||
msgstr "按时计费"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__close_hours
|
||
msgid "Time to close (hours)"
|
||
msgstr "关闭时间（小时）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__assign_hours
|
||
msgid "Time to first assignment (hours)"
|
||
msgstr "到第一次任务的时间（小时）"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_helpdesk_timesheet
|
||
msgid "Timesheets"
|
||
msgstr "工时单"
|
||
|
||
#. module: helpdesk
|
||
#: model:digest.tip,name:helpdesk.digest_tip_helpdesk_0
|
||
msgid "Tip: Create tickets from incoming emails"
|
||
msgstr "提示：从传入的电子邮件创建工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_my_ticket_action_no_create
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_my
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_main_tree
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_team
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_unassigned
|
||
msgid ""
|
||
"To get things done, plan activities and use the ticket status.<br>\n"
|
||
" Collaborate efficiently by chatting in real-time or via "
|
||
"email."
|
||
msgstr ""
|
||
"要完成工作，请计划活动并使用工单状态。<br>通过实时聊天或通过电子邮件高效协"
|
||
"作。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.rating_rating_view_search_inherit_helpdesk
|
||
msgid "Today"
|
||
msgstr "今天"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Today Activities"
|
||
msgstr "今日活动"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Today's Average Rating"
|
||
msgstr "今日平均评分"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__total_response_hours
|
||
msgid "Total Exchange Time in Hours"
|
||
msgstr "总交换时间（小时）"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track & Bill Time"
|
||
msgstr "追踪& 账单时间"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track customer satisfaction on tickets"
|
||
msgstr "跟踪客户对工单的满意度"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_action
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_sla_report_analysis_dashboard_action
|
||
msgid ""
|
||
"Track the performance of your teams, the success rate of your tickets, and "
|
||
"how quickly you reach your service level agreements (SLAs)."
|
||
msgstr "跟踪团队的绩效、工单的成功率以及达到服务级别协议 （SLA） 的速度。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Track the time spent on tickets"
|
||
msgstr "追踪花在工单上的时间"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
msgid "Two stars, with a maximum of three"
|
||
msgstr "两颗星，上限三颗"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__activity_exception_decoration
|
||
msgid "Type of the exception activity on record."
|
||
msgstr "记录中异常活动的类型。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_stage.py:0
|
||
msgid "Unarchive Tickets"
|
||
msgstr "取消存档工单"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.portal_helpdesk_ticket
|
||
msgid "Unassigned"
|
||
msgstr "未分派"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__unassigned_tickets
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_search_analysis_closed
|
||
msgid "Unassigned Tickets"
|
||
msgstr "未分配的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.team_rating_progress_data
|
||
msgid "Unhappy"
|
||
msgstr "不开心"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_kanban
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_kanban
|
||
msgid "Unhappy face"
|
||
msgstr "生气脸"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search
|
||
msgid "Unread Messages"
|
||
msgstr "未读消息"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/components/helpdesk_team_dashboard/helpdesk_team_dashboard.xml:0
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_sla_report_analysis__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket__priority__3
|
||
#: model:ir.model.fields.selection,name:helpdesk.selection__helpdesk_ticket_report_analysis__priority__3
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_tickets_view_search_base
|
||
msgid "Urgent"
|
||
msgstr "紧急"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid "Use <b>activities</b> to organize your daily work."
|
||
msgstr "使用<b>活动</b>来组织您的日常工作。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_alias
|
||
msgid "Use Alias"
|
||
msgstr "使用别名"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_coupons
|
||
msgid "Use Coupons"
|
||
msgstr "使用优惠券"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__use_giftcards
|
||
msgid "Use Gift Cards"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Use the chatter to <b>send emails</b> and communicate efficiently with your "
|
||
"customers. Add new people to the followers' list to make them aware of the "
|
||
"progress of this ticket."
|
||
msgstr ""
|
||
"利用聊天记录<b>发送电子邮件</b> ，与客户进行高效沟通。将新人添加到关注者列"
|
||
"表，以便了解此工单的进展情况。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model,name:helpdesk.model_res_users
|
||
#: model:res.groups,name:helpdesk.group_helpdesk_user
|
||
msgid "User"
|
||
msgstr "用户"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.team,name:helpdesk.helpdesk_team3
|
||
msgid "VIP Support"
|
||
msgstr "VIP支持"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__privacy_visibility
|
||
msgid "Visibility"
|
||
msgstr "可见性"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "Visibility & Assignment"
|
||
msgstr "可见性 & 分配"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-javascript
|
||
#: code:addons/helpdesk/static/src/js/tours/helpdesk.js:0
|
||
msgid ""
|
||
"Want to <b>boost your customer satisfaction</b>?<br/><i>Click Helpdesk to "
|
||
"start.</i>"
|
||
msgstr "想要 <b>提高客户满意度</b>?<br/><i>从单击客服开始。</i>"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid ""
|
||
"Want to use the website form? Just adjust your team's visibility to "
|
||
"\"Invited portal users and all internal users\" and watch the magic happen!"
|
||
msgstr ""
|
||
"想使用网站表单吗？只需将团队可见性调整为“受邀门户用户及所有内部用户”，即可见"
|
||
"证神奇效果！"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.tickets_followup
|
||
msgid ""
|
||
"We hope to have addressed your request satisfactorily. If you no longer need "
|
||
"our assistance, please close this ticket. Thank you for your collaboration."
|
||
msgstr ""
|
||
"我们希望能圆满解决您的请求。如果您不再需要我们的帮助，请关闭此支持请求。感谢"
|
||
"您的合作。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team1
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team2
|
||
#: model_terms:helpdesk.team,description:helpdesk.helpdesk_team3
|
||
msgid ""
|
||
"We provide 24/7 support, Monday through Friday. Ticket responses are usually "
|
||
"provided within 2 working days.<br>\n"
|
||
" Support is mainly provided in English. We can also assist in "
|
||
"Spanish, French, and Dutch."
|
||
msgstr ""
|
||
"我们提供周一至周五的 24/7 全天候支持。工单回复通常在 2 个工作日内提供。<br>支"
|
||
"持主要以英语提供。我们还可以提供西班牙语、法语和荷兰语的帮助。"
|
||
|
||
#. module: helpdesk
|
||
#: model:helpdesk.tag,name:helpdesk.tag_website
|
||
msgid "Website"
|
||
msgstr "网站"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_form
|
||
msgid "Website Form"
|
||
msgstr "网站表单"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__website_message_ids
|
||
msgid "Website Messages"
|
||
msgstr "网站消息"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__website_message_ids
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_ticket__website_message_ids
|
||
msgid "Website communication history"
|
||
msgstr "网站沟通记录"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla__time
|
||
msgid "Within"
|
||
msgstr "在"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working Hours"
|
||
msgstr "工作时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_assignation_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_assignation_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Assign"
|
||
msgstr "分配的工作时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__ticket_close_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_close_hours
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_graph_main
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_pivot_main
|
||
msgid "Working Hours to Close"
|
||
msgstr "关闭的工作时间"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_sla_report_analysis__sla_exceeded_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket__sla_deadline_hours
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_ticket_report_analysis__ticket_deadline_hours
|
||
msgid "Working Hours until SLA Deadline"
|
||
msgstr "SLA 期限前尚余工作时数"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_sla_status__exceeded_hours
|
||
msgid ""
|
||
"Working hours exceeded for reached SLAs compared with deadline. Positive "
|
||
"number means the SLA was reached after the deadline."
|
||
msgstr ""
|
||
"与截止日期相比，已达到的 SLA 超过了工作时间。正数表示在截止日期之后达到 SLA。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,help:helpdesk.field_helpdesk_team__resource_calendar_id
|
||
msgid "Working hours used to determine the deadline of SLA Policies."
|
||
msgstr "用于确定服务水平协议政策的截止日期的工作时间。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_unarchive_wizard
|
||
msgid ""
|
||
"Would you like to unarchive all of the tickets contained in these stages as "
|
||
"well?"
|
||
msgstr "是否也要取消存档这些阶段中包含的所有工单？"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_twitter
|
||
msgid "X"
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You can either archive them or "
|
||
"first delete all of their tickets."
|
||
msgstr "您无法删除包含工单的阶段。您可以存档它们，也可以先删除它们的所有工单。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.view_helpdesk_stage_delete_wizard
|
||
msgid ""
|
||
"You cannot delete stages containing tickets. You should first delete all of "
|
||
"their tickets."
|
||
msgstr "您无法删除包含工单的阶段。您应该首先删除他们所有的工单。"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_closed_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_rating_not_zero
|
||
#: model:ir.model.constraint,message:helpdesk.constraint_res_users_target_success_not_zero
|
||
msgid "You cannot have negative targets"
|
||
msgstr "你不能有负数目标"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/res_partner.py:0
|
||
msgid ""
|
||
"You cannot update the company of this partner because it would lead to "
|
||
"inconsistency with some of its tickets."
|
||
msgstr ""
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.actions.act_window,help:helpdesk.helpdesk_ticket_action_sla
|
||
msgid "You completed all your tickets on time."
|
||
msgstr "你按时完成了所有的工单。"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "You have been invited to follow %s"
|
||
msgstr "您已受邀关注%s"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_invitation_follower
|
||
msgid "You have been invited to follow Ticket Document :"
|
||
msgstr "您已受邀关注此支持请求文件："
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "alias"
|
||
msgstr "别名"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "close_date"
|
||
msgstr "close_date"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_sla_view_form
|
||
msgid "e.g. Close urgent tickets within 36 hours"
|
||
msgstr "例如：36小时解决紧急的工单"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. Customer Care"
|
||
msgstr "例如：客户关怀"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. My Company"
|
||
msgstr "例如：我的公司"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_ticket_view_form
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.quick_create_ticket_form
|
||
msgid "e.g. Product arrived damaged"
|
||
msgstr "例如：产品到达时已损坏"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "e.g. mycompany.com"
|
||
msgstr "e.g. mycompany.com"
|
||
|
||
#. module: helpdesk
|
||
#: model:ir.model.fields,field_description:helpdesk.field_helpdesk_team__use_website_helpdesk_slides
|
||
msgid "eLearning"
|
||
msgstr "在线学习"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:digest.tip,tip_description:helpdesk.digest_tip_helpdesk_0
|
||
msgid "generate tickets in your pipeline."
|
||
msgstr "在流程中生成工单。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.ticket_creation
|
||
msgid "has been created from ticket:"
|
||
msgstr "已从工票中创建。"
|
||
|
||
#. module: helpdesk
|
||
#: model_terms:ir.ui.view,arch_db:helpdesk.helpdesk_team_view_form
|
||
msgid "team search"
|
||
msgstr "团队搜索"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_team.py:0
|
||
msgid "team_id"
|
||
msgstr "team_id"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "tickets"
|
||
msgstr "支持请求"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/controllers/portal.py:0
|
||
msgid "user_id"
|
||
msgstr "user_id"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.rating_ticket_request_email_template
|
||
msgid ""
|
||
"{{ object.company_id.name or object.user_id.company_id.name or "
|
||
"'Helpdesk' }}: Service Rating Request"
|
||
msgstr ""
|
||
"{{ object.company_id.name or object.user_id.company_id.name or "
|
||
"'Helpdesk' }}: 服务评级请求"
|
||
|
||
#. module: helpdesk
|
||
#: model:mail.template,subject:helpdesk.new_ticket_request_email_template
|
||
msgid "{{ object.name }}"
|
||
msgstr "{{ object.name }}"
|
||
|
||
#. module: helpdesk
|
||
#. odoo-python
|
||
#: code:addons/helpdesk/models/helpdesk_ticket.py:0
|
||
msgid "👤 Unassigned"
|
||
msgstr "👤 未指派"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/"
|
||
#~ "Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
#~ " We would like to inform you that we have closed your ticket "
|
||
#~ "(reference <t t-out=\"object.id or ''\">15</t>). \n"
|
||
#~ " We trust that the services provided have met your expectations "
|
||
#~ "and that you have found a satisfactory resolution to your issue.<br/><br/"
|
||
#~ ">\n"
|
||
#~ " However, if you have any further questions or comments, please do "
|
||
#~ "not hesitate to reply to this email to re-open your ticket. \n"
|
||
#~ " Our team is always here to help you and we will be happy to "
|
||
#~ "assist you with any further concerns you may have.<br/><br/>\n"
|
||
#~ " Thank you for choosing our services and for your cooperation "
|
||
#~ "throughout this process. We truly value your business and appreciate the "
|
||
#~ "opportunity to serve you.<br/><br/>\n"
|
||
#~ " Kind regards,<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> "
|
||
#~ "Team.\n"
|
||
#~ " </div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">女士/先"
|
||
#~ "生</t>您好！<br/><br/>\n"
|
||
#~ " 谨此通知，我们已经关闭您的技术支持请求（参考编号：<t t-"
|
||
#~ "out=\"object.id or ''\">15</t>）。 \n"
|
||
#~ " 相信我们提供的服务已达到您的期望，您的问题已得到满意的解决。<br/"
|
||
#~ "><br/>\n"
|
||
#~ " 不过，如果您有任何其他问题或意见，请随时回复此电子邮件，重新打开您"
|
||
#~ "的技术支持请求。\n"
|
||
#~ " 我们的团队随时准备为您提供帮助，我们很乐意帮助您解决任何其他问题。"
|
||
#~ "<br/><br/>\n"
|
||
#~ " 感谢您选择我们的服务，并感谢您在整个过程中的合作。我们非常重视您的"
|
||
#~ "业务，并感谢有机会为您服务。<br/><br/>\n"
|
||
#~ " 谨致问候，<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">技术支持</t> 团"
|
||
#~ "队.\n"
|
||
#~ " </div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid "Ticket Closed - Reference {{ object.id if object.id else 15 }}"
|
||
#~ msgstr "技术支持请求已关闭 - 参考编号 {{ object.id if object.id else 15 }}"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br/><br/>\n"
|
||
#~ " Your request\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.get_portal_url()\">\n"
|
||
#~ " <a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/ticket/"
|
||
#~ "{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
||
#~ "''\">Table legs are unbalanced</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " has been received and is being reviewed by our <t t-"
|
||
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br/><br/>\n"
|
||
#~ " The reference for your ticket is <strong><t t-out=\"object.ticket_ref "
|
||
#~ "or ''\">15</t></strong>.<br/><br/>\n"
|
||
#~ "\n"
|
||
#~ " To provide any additional information, simply reply to this email.<br/"
|
||
#~ "><br/>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " Don't hesitate to visit our <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
|
||
#~ "You might find the answer to your question.\n"
|
||
#~ " <br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " Feel free to close your ticket if our help is no longer needed. "
|
||
#~ "Thank you for your collaboration.<br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
||
#~ "target=\"_blank\">View Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-else=\"\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
||
#~ "target=\"_blank\">View Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
||
#~ "\" target=\"_blank\">Close Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
||
#~ "(object.id, object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">Visit Help Center</a>\n"
|
||
#~ " </t><br/><br/>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " Best regards,<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " 亲爱的 <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">女士/先生</t>，<br/><br/>\n"
|
||
#~ " 您的技术支持请求\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.get_portal_url()\">\n"
|
||
#~ " “<a t-attf-href=\"{{ object.team_id.website_id.domain }}/my/"
|
||
#~ "ticket/{{ object.id }}/{{ object.access_token }}\" t-out=\"object.name or "
|
||
#~ "''\">桌腿不平衡</a>”\n"
|
||
#~ " </t>\n"
|
||
#~ " 已收到，现正由我们的 <t t-out=\"object.team_id.name or ''\">VIP 支持</"
|
||
#~ "t> 团队审核及跟进。<br/><br/>\n"
|
||
#~ " 技术支持请求参考编号： <strong><t t-out=\"object.ticket_ref or "
|
||
#~ "''\">15</t></strong>。<br/><br/>\n"
|
||
#~ "\n"
|
||
#~ " 如需提供更多信息，请回复本邮件。<br/><br/>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " 欢迎您看看我们的 <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">服务台</a>，您可能"
|
||
#~ "会找到问题的答案。\n"
|
||
#~ " <br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " 如果不再需要我们的帮助，请随时关闭您的技术支持请求。感谢您的合作。"
|
||
#~ "<br/><br/>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.use_website_helpdesk_form\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size: 13px;\" t-att-href=\"'%s%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.get_portal_url())\" "
|
||
#~ "target=\"_blank\">查看请求</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-else=\"\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.get_portal_url()\" "
|
||
#~ "target=\"_blank\">查看请求</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"hasattr(object.team_id, 'website_id') and "
|
||
#~ "object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'%s/my/ticket/close/%s/%s' % "
|
||
#~ "(object.team_id.website_id.domain or '', object.id, object.access_token)"
|
||
#~ "\" target=\"_blank\">关闭请求</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-elif=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % "
|
||
#~ "(object.id, object.access_token)\" target=\"_blank\">关闭请求</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a t-attf-style=\"background-color: "
|
||
#~ "{{object.company_id.email_secondary_color or '#875A7B'}}; padding: 8px "
|
||
#~ "16px 8px 16px; text-decoration: none; color: "
|
||
#~ "{{object.company_id.email_primary_color or '#FFFFFF'}}; border-radius: "
|
||
#~ "5px; font-size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">访问帮助中心</a>\n"
|
||
#~ " </t><br/><br/>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " 祝好，<br/><br/>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">技术支持</t>团队\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid ""
|
||
#~ "<b>Log notes</b> for internal communications (you will only notify the "
|
||
#~ "persons you specifically tag). \n"
|
||
#~ " Use <b>@ mentions</b> to ping a colleague \n"
|
||
#~ " or <b># mentions</b> to contact a group of people."
|
||
#~ msgstr ""
|
||
#~ "<b>记录</b>用于内部沟通的<b>备注</b>（你只会通知你特别标记的人）。 \n"
|
||
#~ " 使用<b>@提及</b>来呼唤一个同事 \n"
|
||
#~ " 或<b>#提及</b>来联系一群人。"
|
||
|
||
#~ msgid ""
|
||
#~ "<center><strong><b>Good job!</b> You walked through all steps of this "
|
||
#~ "tour.</strong></center>"
|
||
#~ msgstr ""
|
||
#~ "<center><strong><b>干得好！</b> 您完成了这次旅行的所有步骤。</strong></"
|
||
#~ "center>"
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">Madam/"
|
||
#~ "Sir</t>,<br><br>\n"
|
||
#~ " This automatic message informs you that we have closed your ticket "
|
||
#~ "(reference <t t-out=\"object.id or ''\">15</t>).\n"
|
||
#~ " We hope that the services provided have met your expectations.\n"
|
||
#~ " If you have any more questions or comments, don't hesitate to reply "
|
||
#~ "to this e-mail to re-open your ticket.<br><br>\n"
|
||
#~ " Thank you for your cooperation.<br>\n"
|
||
#~ " Kind regards,<br><br>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team.\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " 亲爱的 <t t-out=\"object.sudo().partner_id.name or 'Madam/Sir'\">女士/"
|
||
#~ "先生</t>，<br><br>\n"
|
||
#~ " 本自动消息旨在通知您，我们已关闭您的服务单（参考编号：<t t-"
|
||
#~ "out=\"object.id or ''\">15</t>）。\n"
|
||
#~ " 我们希望本次提供的服务能满足您的期望。\n"
|
||
#~ " 如果您有任何其他问题或意见，请随时回复此邮件以重新开启您的服务单。"
|
||
#~ "<br><br>\n"
|
||
#~ " 感谢您的合作。<br>\n"
|
||
#~ " 祝好，<br><br>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">服务台</t> 团队。\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid ""
|
||
#~ "<div>\n"
|
||
#~ " Dear <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">Madam/Sir</t>,<br><br>\n"
|
||
#~ " Your request\n"
|
||
#~ " <t t-if=\"object.get_portal_url()\">\n"
|
||
#~ " <a t-attf-href=\"/my/ticket/{{ object.id }}/"
|
||
#~ "{{ object.access_token }}\" t-out=\"object.name or ''\">Table legs are "
|
||
#~ "unbalanced</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " has been received and is being reviewed by our <t t-"
|
||
#~ "out=\"object.team_id.name or ''\">VIP Support</t> team.<br><br>\n"
|
||
#~ " The reference for your ticket is <strong><t t-out=\"object.id or "
|
||
#~ "''\">15</t></strong>.<br><br>\n"
|
||
#~ "\n"
|
||
#~ " To provide any additional information, simply reply to this email."
|
||
#~ "<br><br>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " Don't hesitate to visit our <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">Help Center</a>. "
|
||
#~ "You might find the answer to your question.\n"
|
||
#~ " <br><br>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " Feel free to close your ticket if our help is no longer needed. "
|
||
#~ "Thank you for your collaboration.<br><br>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; "
|
||
#~ "text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" "
|
||
#~ "t-att-href=\"object.get_portal_url()\" target=\"_blank\">View Ticket</a>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
||
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
||
#~ "size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
||
#~ "object.access_token)\" target=\"_blank\">Close Ticket</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
||
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
||
#~ "size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">Visit Help Center</a>\n"
|
||
#~ " </t><br><br>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " Best regards,<br><br>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">Helpdesk</t> Team\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
#~ msgstr ""
|
||
#~ "<div>\n"
|
||
#~ " 亲爱的 <t t-out=\"object.sudo().partner_id.name or "
|
||
#~ "object.sudo().partner_name or 'Madam/Sir'\">女士/先生</t>，<br><br>\n"
|
||
#~ " 您的请求\n"
|
||
#~ " <t t-if=\"object.get_portal_url()\">\n"
|
||
#~ " <a t-attf-href=\"/my/ticket/{{ object.id }}/"
|
||
#~ "{{ object.access_token }}\" t-out=\"object.name or ''\">桌腿不平</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " 已收到，并正由我们的 <t t-out=\"object.team_id.name or ''\">VIP 支持</"
|
||
#~ "t> 团队进行审核。<br><br>\n"
|
||
#~ " 您的服务单参考编号为 <strong><t t-out=\"object.id or ''\">15</t></"
|
||
#~ "strong>。<br><br>\n"
|
||
#~ "\n"
|
||
#~ " 如需提供任何补充信息，请直接回复此邮件。<br><br>\n"
|
||
#~ " <t t-if=\"object.team_id.show_knowledge_base\">\n"
|
||
#~ " 欢迎随时访问我们的 <a t-attf-"
|
||
#~ "href=\"{{ object.team_id.get_knowledge_base_url() }}\">帮助中心</a>。您或"
|
||
#~ "许能在那里找到问题的答案。\n"
|
||
#~ " <br><br>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " 如果您不再需要我们的帮助，可以随时关闭您的工单。感谢您的合作。"
|
||
#~ "<br><br>\n"
|
||
#~ " </t>\n"
|
||
#~ "\n"
|
||
#~ " <div style=\"text-align: center; padding: 16px 0px 16px 0px;\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px 16px; "
|
||
#~ "text-decoration: none; color: #fff; border-radius: 5px; font-size:13px;\" "
|
||
#~ "t-att-href=\"object.get_portal_url()\" target=\"_blank\">查看工单</a>\n"
|
||
#~ " <t t-if=\"object.team_id.allow_portal_ticket_closing\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
||
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
||
#~ "size:13px;\" t-att-href=\"'/my/ticket/close/%s/%s' % (object.id, "
|
||
#~ "object.access_token)\" target=\"_blank\">关闭工单</a>\n"
|
||
#~ " </t>\n"
|
||
#~ " <t t-if=\"object.team_id.use_website_helpdesk_forum or "
|
||
#~ "object.team_id.use_website_helpdesk_knowledge or "
|
||
#~ "object.team_id.use_website_helpdesk_slides\">\n"
|
||
#~ " <a style=\"background-color: #875A7B; padding: 8px 16px 8px "
|
||
#~ "16px; text-decoration: none; color: #fff; border-radius: 5px; font-"
|
||
#~ "size:13px;\" t-att-href=\"object.team_id.feature_form_url\" "
|
||
#~ "target=\"_blank\">访问帮助中心</a>\n"
|
||
#~ " </t><br><br>\n"
|
||
#~ " </div>\n"
|
||
#~ "\n"
|
||
#~ " 祝好，<br><br>\n"
|
||
#~ " <t t-out=\"object.team_id.name or 'Helpdesk'\">服务台</t> 团队\n"
|
||
#~ "</div>\n"
|
||
#~ " "
|
||
|
||
#~ msgid ""
|
||
#~ "<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
#~ "attrs=\"{'invisible': [('rating_avg', '<', 3.66)]}\" "
|
||
#~ "title=\"Satisfied\"/>\n"
|
||
#~ " <i class=\"fa fa-fw o_button_icon fa-meh-o "
|
||
#~ "text-warning\" attrs=\"{'invisible': ['|', ('rating_avg', '<', 2.33), "
|
||
#~ "('rating_avg', '>=', 3.66)]}\" title=\"Okay\"/>\n"
|
||
#~ " <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
#~ "text-danger\" attrs=\"{'invisible': [('rating_avg', '>=', 2.33)]}\" "
|
||
#~ "title=\"Dissatisfied\"/>"
|
||
#~ msgstr ""
|
||
#~ "<i class=\"fa fa-fw o_button_icon fa-smile-o text-success\" "
|
||
#~ "attrs=\"{'invisible': [('rating_avg', '<', 3.66)]}\" "
|
||
#~ "title=\"Satisfied\"/>\n"
|
||
#~ " <i class=\"fa fa-fw o_button_icon fa-meh-o "
|
||
#~ "text-warning\" attrs=\"{'invisible': ['|', ('rating_avg', '<', 2.33), "
|
||
#~ "('rating_avg', '>=', 3.66)]}\" title=\"Okay\"/>\n"
|
||
#~ " <i class=\"fa fa-fw o_button_icon fa-frown-o "
|
||
#~ "text-danger\" attrs=\"{'invisible': [('rating_avg', '>=', 2.33)]}\" "
|
||
#~ "title=\"Dissatisfied\"/>"
|
||
|
||
#~ msgid "<small class=\"text-end\">Stage:</small>"
|
||
#~ msgstr "<small class=\"text-end\">阶段: </small>"
|
||
|
||
#~ msgid ""
|
||
#~ "<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
#~ "title=\"By saving this change, the customer phone number will also be "
|
||
#~ "updated.\" attrs=\"{'invisible': [('is_partner_phone_update', '=', "
|
||
#~ "False)]}\"/>"
|
||
#~ msgstr ""
|
||
#~ "<span class=\"fa fa-exclamation-triangle text-warning oe_edit_only\" "
|
||
#~ "title=“通过保存此更改，客户电话号码也将被更新.” attrs=\"{'invisible': "
|
||
#~ "[('partner_phone_update', '=', False)]}\"/>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Failed</span>"
|
||
#~ msgstr "<span class=\"text-muted\">失败</span>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Open</span>"
|
||
#~ msgstr "<span class=\"text-muted\">打开</span>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Unassigned</span>"
|
||
#~ msgstr "<span class=\"text-muted\">未分配</span>"
|
||
|
||
#~ msgid "<span class=\"text-muted\">Urgent</span>"
|
||
#~ msgstr "<span class=\"text-muted\">紧急</span>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Managed by</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">经理</strong>"
|
||
|
||
#~ msgid "<strong class=\"col-lg-2\">Reported on</strong>"
|
||
#~ msgstr "<strong class=\"col-lg-2\">报告时间</strong>"
|
||
|
||
#~ msgid "<strong>Assigned to</strong>"
|
||
#~ msgstr "<strong>分派给</strong>"
|
||
|
||
#~ msgid "<strong>Customer</strong>"
|
||
#~ msgstr "<strong>客户</strong>"
|
||
|
||
#~ msgid "<strong>Message and communication history</strong>"
|
||
#~ msgstr "<strong>消息日志记录</strong>"
|
||
|
||
#~ msgid "A type with the same name already exists."
|
||
#~ msgstr "具有相同名称的类型已存在。"
|
||
|
||
#~ msgid "Access Instruction Message"
|
||
#~ msgstr "访问指令消息"
|
||
|
||
#~ msgid ""
|
||
#~ "Add a description to help your coworkers understand the meaning and "
|
||
#~ "purpose of the stage."
|
||
#~ msgstr "添加描述以帮助你的同事了解该阶段的意义和目的。"
|
||
|
||
#~ msgid "Add a description..."
|
||
#~ msgstr "添加描述"
|
||
|
||
#~ msgid "Alias Email From"
|
||
#~ msgstr "别名电子邮件来自"
|
||
|
||
#~ msgid "Alias domain"
|
||
#~ msgstr "别名域"
|
||
|
||
#~ msgid "Alias email"
|
||
#~ msgstr "电子邮件别名"
|
||
|
||
#~ msgid "Assign the ticket to a <b>member of your team</b>."
|
||
#~ msgstr "将工单分配给<b>你团队中的</b>一个<b>成员</b>。"
|
||
|
||
#~ msgid ""
|
||
#~ "At each stage, employees can block tickets or mark them as ready for the "
|
||
#~ "next step.\n"
|
||
#~ " You can customize the meaning of each "
|
||
#~ "state."
|
||
#~ msgstr ""
|
||
#~ "在每个阶段，员工可以阻止工单，或将其标记为可进行下一步的工作。\n"
|
||
#~ " 你可以定制每个状态的含义。"
|
||
|
||
#~ msgid "Average"
|
||
#~ msgstr "平均"
|
||
|
||
#~ msgid "Average Rating: Dissatisfied"
|
||
#~ msgstr "平均评价：不满意"
|
||
|
||
#~ msgid "Average Rating: Okay"
|
||
#~ msgstr "平均评价：满意"
|
||
|
||
#~ msgid "Average Rating: Satisfied"
|
||
#~ msgstr "平均评价：满意"
|
||
|
||
#~ msgid "Avg 7 Days Customer Satisfaction"
|
||
#~ msgstr "平均 7 天客户满意度"
|
||
|
||
#~ msgid "Bad"
|
||
#~ msgstr "糟糕"
|
||
|
||
#~ msgid "Canceled"
|
||
#~ msgstr "已取消"
|
||
|
||
#~ msgid "Centralize, manage, share and grow your knowledge library"
|
||
#~ msgstr "Centralize, manage, share and grow your knowledge library"
|
||
|
||
#~ msgid "Closed in Last 30 days"
|
||
#~ msgstr "最近 30 天内关闭"
|
||
|
||
#~ msgid "Closed in Last 7 days"
|
||
#~ msgstr "最近 7 天内关闭"
|
||
|
||
#~ msgid "Created On"
|
||
#~ msgstr "创建于"
|
||
|
||
#~ msgid "Current stage of this ticket"
|
||
#~ msgstr "此工单的当前阶段"
|
||
|
||
#~ msgid "Dashboard"
|
||
#~ msgstr "仪表板"
|
||
|
||
#~ msgid "Dissatisfied"
|
||
#~ msgstr "不満足"
|
||
|
||
#~ msgid "Documentation"
|
||
#~ msgstr "文档"
|
||
|
||
#~ msgid "Domain User"
|
||
#~ msgstr "用户域"
|
||
|
||
#~ msgid "Edit"
|
||
#~ msgstr "编辑"
|
||
|
||
#~ msgid "Enable eLearning"
|
||
#~ msgstr "启用在线学习"
|
||
|
||
#~ msgid "Folded in Kanban"
|
||
#~ msgstr "折叠看板"
|
||
|
||
#~ msgid "Followed Teams"
|
||
#~ msgstr "关注团队"
|
||
|
||
#~ msgid "Grant discounts or free products"
|
||
#~ msgstr "给予折扣或免费产品"
|
||
|
||
#~ msgid "Group By"
|
||
#~ msgstr "分组方式"
|
||
|
||
#~ msgid "Handle Ticket"
|
||
#~ msgstr "处理工单"
|
||
|
||
#~ msgid "Has External Mail Server"
|
||
#~ msgstr "拥有外部邮件服务器"
|
||
|
||
#~ msgid "Helpdesk Ticket Type"
|
||
#~ msgstr "工单类型"
|
||
|
||
#~ msgid "Helpdesk: Request Acknowledgment"
|
||
#~ msgstr "帮助台：请求确认"
|
||
|
||
#~ msgid "Hours to Assign"
|
||
#~ msgstr "分配的小时数"
|
||
|
||
#~ msgid "Hours to Close"
|
||
#~ msgstr "关闭小时"
|
||
|
||
#~ msgid "Hours to SLA Deadline"
|
||
#~ msgstr "距离 SLA 截止日期的小时数"
|
||
|
||
#~ msgid ""
|
||
#~ "If enabled, portal users will have access to your customer satisfaction "
|
||
#~ "statistics from the last 30 days in their portal.\n"
|
||
#~ "They will only have access to the ratings themselves, and not to the "
|
||
#~ "written feedback if any was left. You can also manually hide ratings of "
|
||
#~ "your choosing."
|
||
#~ msgstr ""
|
||
#~ "如果启用，门户用户将有权在其门户中访问过去 30 天的客户满意度统计信息。\n"
|
||
#~ "他们只能访问评级本身，而不能访问书面反馈（如果有的话）。您还可以手动隐藏您"
|
||
#~ "选择的评级。"
|
||
|
||
#~ msgid "In"
|
||
#~ msgstr "在"
|
||
|
||
#~ msgid "In #{kanban_getcolorname(record.color.raw_value)}"
|
||
#~ msgstr "在 #{kanban_getcolorname(record.color.raw_value)}"
|
||
|
||
#~ msgid "Issue"
|
||
#~ msgstr "议题"
|
||
|
||
#~ msgid ""
|
||
#~ "It is necessary to enable customer ratings in the settings of your "
|
||
#~ "helpdesk team so that they can be displayed on the portal."
|
||
#~ msgstr "必须在支持团队的设置中启用客户评级，以便可以在门户上显示这些评级。"
|
||
|
||
#~ msgid "Kpi Helpdesk Tickets Closed Value"
|
||
#~ msgstr "Kpi 服务同心工单关闭值"
|
||
|
||
#~ msgid "Let your customers answer each other's questions on a forum"
|
||
#~ msgstr "让你的客户在论坛上回答彼此的问题"
|
||
|
||
#~ msgid "My Teams"
|
||
#~ msgstr "我的团队"
|
||
|
||
#~ msgid "No Rating"
|
||
#~ msgstr "没有评级"
|
||
|
||
#~ msgid "No types found. Let's create one!"
|
||
#~ msgstr "没有找到任何类型。让我们创建一个!"
|
||
|
||
#~ msgid "Number of SLA Failed"
|
||
#~ msgstr "SLA 失败的数量"
|
||
|
||
#~ msgid "Number of messages which requires an action"
|
||
#~ msgstr "需要采取动作消息数量"
|
||
|
||
#~ msgid "Okay"
|
||
#~ msgstr "OK"
|
||
|
||
#~ msgid "Oldest Unanswered Customer Message Date"
|
||
#~ msgstr "最早的未回复客户消息日期"
|
||
|
||
#~ msgid "Our Customer Satisfaction"
|
||
#~ msgstr "我们的客户满意度"
|
||
|
||
#~ msgid "Owner"
|
||
#~ msgstr "所有者"
|
||
|
||
#~ msgid "Partner Email will Update"
|
||
#~ msgstr "合作伙伴的电子邮件将被更新"
|
||
|
||
#~ msgid "Partner Phone will Update"
|
||
#~ msgstr "伙伴电话将更新"
|
||
|
||
#~ msgid "Privacy Visibility Warning"
|
||
#~ msgstr "隐私可见性警告"
|
||
|
||
#~ msgid "Publish this team's ratings on your website"
|
||
#~ msgstr "在网站上发布此团队的评分"
|
||
|
||
#~ msgid "Question"
|
||
#~ msgstr "疑问"
|
||
|
||
#~ msgid "Rated Tickets"
|
||
#~ msgstr "评级工单"
|
||
|
||
#~ msgid "Rating (/5)"
|
||
#~ msgstr "评价 (/5)"
|
||
|
||
#~ msgid "Ratings on Website"
|
||
#~ msgstr "网站上的评分"
|
||
|
||
#~ msgid "Reference"
|
||
#~ msgstr "参考"
|
||
|
||
#~ msgid "Refund Canceled"
|
||
#~ msgstr "退款已取消"
|
||
|
||
#~ msgid "Refund Posted"
|
||
#~ msgstr "发布的退款"
|
||
|
||
#~ msgid "Repair Canceled"
|
||
#~ msgstr "维修已取消"
|
||
|
||
#~ msgid "Repair Done"
|
||
#~ msgstr "维修完成"
|
||
|
||
#~ msgid "Return Canceled"
|
||
#~ msgstr "退货已取消"
|
||
|
||
#~ msgid "Return Done"
|
||
#~ msgstr "你只能退回已完成的拣货。"
|
||
|
||
#~ msgid "SLA Reached Date"
|
||
#~ msgstr "SLA达到日期"
|
||
|
||
#~ msgid "Sad face"
|
||
#~ msgstr "悲伤的表情"
|
||
|
||
#~ msgid "Satisfied"
|
||
#~ msgstr "满意"
|
||
|
||
#~ msgid "Search <span class=\"nolabel\"> (in Content)</span>"
|
||
#~ msgstr "<span class=\"nolabel\"> (在内容中)</span>搜索"
|
||
|
||
#~ msgid "Search in Messages"
|
||
#~ msgstr "在消息中搜索"
|
||
|
||
#~ msgid "Search in Reference"
|
||
#~ msgstr "搜索参考"
|
||
|
||
#~ msgid "Sequence"
|
||
#~ msgstr "单号规则"
|
||
|
||
#~ msgid "Share"
|
||
#~ msgstr "分享"
|
||
|
||
#~ msgid "Share presentations and videos, and organize them into courses"
|
||
#~ msgstr "共享演示文稿和视频，并将其组织到课程中"
|
||
|
||
#~ msgid "Show Knowledge Base"
|
||
#~ msgstr "显示知识库"
|
||
|
||
#~ msgid "Show all records which has next action date is before today"
|
||
#~ msgstr "显示所有的在今天之前的下一个动作日期的记录"
|
||
|
||
#~ msgid "Stage Description and States Meaning"
|
||
#~ msgstr "阶段描述和状态含义"
|
||
|
||
#~ msgid "Stages Active"
|
||
#~ msgstr "活动阶段"
|
||
|
||
#~ msgid "Target Customer Rating"
|
||
#~ msgstr "客户评分目标"
|
||
|
||
#~ msgid "Target Success Rate"
|
||
#~ msgstr "目标成功率"
|
||
|
||
#~ msgid "Target Tickets to Close"
|
||
#~ msgstr "工单完成目标"
|
||
|
||
#~ msgid "Task in progress. Click to block or set as done."
|
||
#~ msgstr "任务正在进行中，单击以阻止或设置为完成。"
|
||
|
||
#~ msgid "Task is blocked. Click to unblock or set as done."
|
||
#~ msgstr "任务被阻止。 单击以取消阻止或设置为已完成。"
|
||
|
||
#~ msgid "Team Search"
|
||
#~ msgstr "团队搜索"
|
||
|
||
#~ msgid "Team Visibility"
|
||
#~ msgstr "团队可见性"
|
||
|
||
#~ msgid "Teams"
|
||
#~ msgstr "团队"
|
||
|
||
#~ msgid ""
|
||
#~ "The owner of records created upon receiving emails on this alias. If this "
|
||
#~ "field is not set the system will attempt to find the right owner based on "
|
||
#~ "the sender (From) address, or will use the Administrator account if no "
|
||
#~ "system user is found for that address."
|
||
#~ msgstr ""
|
||
#~ "基于此别名接收到的邮件，创建记录的所有人。若此字段没有设置，系统将试图根据"
|
||
#~ "发送者(From)地址来查找正确的所有者，如果对于那个地址没有系统用户被找到，将"
|
||
#~ "使用系统管理员账户。"
|
||
|
||
#~ msgid ""
|
||
#~ "The visibility of the team needs to be set as \"Invited portal users and "
|
||
#~ "all internal users\" in order to use the website form."
|
||
#~ msgstr ""
|
||
#~ "团队的可见性需要设置为“受邀门户用户和所有内部用户”才能使用网站表单。"
|
||
|
||
#~ msgid "There are no ratings yet."
|
||
#~ msgstr "还没有客户评级"
|
||
|
||
#~ msgid "This step is done. Click to block or set in progress."
|
||
#~ msgstr "该步骤已完成，单击设置为阻止或进行中。"
|
||
|
||
#~ msgid "Ticket Create Date"
|
||
#~ msgstr "工单创建日期"
|
||
|
||
#~ msgid "Ticket Stage"
|
||
#~ msgstr "工单阶段"
|
||
|
||
#~ msgid "Ticket Stage Changed"
|
||
#~ msgstr "工单阶段已改变"
|
||
|
||
#~ msgid "Ticket Type"
|
||
#~ msgstr "工单类型"
|
||
|
||
#~ msgid "Today Average Rating"
|
||
#~ msgstr "今日平均评分"
|
||
|
||
#~ msgid "Twitter"
|
||
#~ msgstr "推特"
|
||
|
||
#~ msgid "Type"
|
||
#~ msgstr "类型"
|
||
|
||
#~ msgid "Types"
|
||
#~ msgstr "类型"
|
||
|
||
#~ msgid "Types are perfect for categorizing your tickets."
|
||
#~ msgstr "类型是对你的工单进行分类的完美选择。"
|
||
|
||
#~ msgid "Use Credit Notes"
|
||
#~ msgstr "使用退款通知"
|
||
|
||
#~ msgid "Use Customer Ratings"
|
||
#~ msgstr "使用客户评价"
|
||
|
||
#~ msgid "Use Repairs"
|
||
#~ msgstr "使用维修"
|
||
|
||
#~ msgid "Use Returns"
|
||
#~ msgstr "使用退货"
|
||
|
||
#~ msgid ""
|
||
#~ "Use the chatter to <b>send emails</b> and communicate efficiently with "
|
||
#~ "your customers. \n"
|
||
#~ " Add new people to the followers' list to make them aware of the "
|
||
#~ "progress of this ticket."
|
||
#~ msgstr ""
|
||
#~ "使用聊天<b>发送电子邮件</b>，与客户有效沟通。 \n"
|
||
#~ " 在关注者列表中添加新人，让他们了解这个工单的进展。"
|
||
|
||
#~ msgid "Working Hours to Reach SLA"
|
||
#~ msgstr "达到 SLA 的工作时间"
|
||
|
||
#~ msgid "e.g. Question"
|
||
#~ msgstr "例如问题"
|
||
|
||
#~ msgid "helpdesk view rating"
|
||
#~ msgstr "帮助台视图分级"
|
||
|
||
#~ msgid "{{ object.display_name }}"
|
||
#~ msgstr "{{ object.display_name }}}"
|
||
|
||
#~ msgid "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|
||
#~ msgstr "{{rating.res_name if t['is_helpdesk_user'] else ''}}"
|