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enterprise-addons/project_helpdesk/data/helpdesk_ticket_demo.xml
T

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XML

<?xml version="1.0" encoding="utf-8"?>
<odoo>
<data noupdate="1">
<record id="project_helpdesk_ticket_1" model="helpdesk.ticket">
<field name="name">Wrong paint color!!</field>
<field name="team_id" ref="helpdesk.helpdesk_team1"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="description">I was very displeased to catch one of your employees red-handed painting the walls of the first room with orange. I didn't give the green light for this, I even specifically blacklisted that color!</field>
</record>
</data>
</odoo>