Files
enterprise-addons/voip_helpdesk/models/res_partner.py
T

17 lines
594 B
Python

from odoo import api, fields, models
class ResPartner(models.Model):
_inherit = "res.partner"
ticket_ids = fields.One2many("helpdesk.ticket", "partner_id")
open_ticket_count = fields.Integer(compute="_compute_open_ticket_count", groups="helpdesk.group_helpdesk_user")
@api.depends("ticket_ids.fold")
def _compute_open_ticket_count(self):
count_by_partner_id = self._count_tickets_by_partner_id(
extra_domain=[("fold", "=", False)],
)
for partner in self:
partner.open_ticket_count = count_by_partner_id.get(partner.id, 0)