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enterprise-addons/website_helpdesk_forum/tests/test_helpdesk_forum.py
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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo.fields import Command
from odoo.tests import Form
from odoo.addons.helpdesk.tests.common import HelpdeskCommon
from odoo.addons.website_forum.tests.common import TestForumCommon
class TestHelpdeskForum(HelpdeskCommon, TestForumCommon):
@classmethod
def setUpClass(cls):
super().setUpClass()
cls.test_team.use_website_helpdesk_forum = True
cls.ticket_name = 'Help Me'
cls.ticket_description = 'Please Help'
cls.ticket = cls.env['helpdesk.ticket'].create({
'name': cls.ticket_name,
'description': cls.ticket_description,
'team_id': cls.test_team.id,
})
cls._activate_multi_website()
def test_share_ticket(self):
self.assertTrue(self.ticket.can_share_forum, 'Ticket should be able to be shared on the forums.')
form = Form(self.env['helpdesk.ticket.select.forum.wizard'].with_context({'active_id': self.ticket.id}))
wizard = form.save()
wizard.tag_ids = [Command.create({'name': 'tag_1', 'forum_id': self.forum.id}), Command.create({'name': 'tag_2', 'forum_id': self.forum.id})]
post = wizard._create_forum_post()
self.assertEqual(post.name, self.ticket_name, 'The created post should have the same name as the ticket.')
self.assertEqual(post.plain_content, self.ticket_description, 'The created post should have the same description as the ticket.')
self.assertEqual(post.ticket_id, self.ticket, 'The created post should point to the ticket.')
self.assertEqual(len(post.tag_ids), 2, 'The created post should have the tags defined in the wizard.')
def test_show_knowledge_base_forum(self):
# see /website_helpdesk_forum:HelpdeskTeam._compute_show_knowledge_base_forum() for more info
test_team_public = self.test_team.with_user(self.env.ref('base.public_user'))
forums = self.env['forum.forum'].search([])
self.test_team.use_website_helpdesk_forum = False
self.assertFalse(test_team_public.show_knowledge_base_forum, 'This team does not use Forums')
self.test_team.use_website_helpdesk_forum = True
self.test_team.website_forum_ids = False
forums.privacy = 'private'
self.assertFalse(test_team_public.show_knowledge_base_forum, 'User does not have access to any forum')
self.test_team.website_forum_ids = False
forums[0].privacy = 'public'
self.assertTrue(test_team_public.show_knowledge_base_forum, 'User has access to a forum')
self.test_team.website_forum_ids = forums
self.assertTrue(test_team_public.show_knowledge_base_forum, 'User has access to one of the help forums')
self.test_team.website_forum_ids = forums[1]
forums[1].privacy = 'private'
self.assertFalse(test_team_public.show_knowledge_base_forum, 'User does not have access to any of the help forums')
def test_top_forum_posts(self):
# We first create a new nice, interesting forum for our helpdesk team
forum = self.env['forum.forum'].create({
'name': 'Discussions on Mushrooms',
})
self.test_team['website_forum_ids'] = forum
# Then we create 7 different forum posts for our forum
forum_posts = self.env['forum.post'].create([{
'name': f'This is forum post number {post_record}',
'forum_id': forum.id,
} for post_record in range(1, 8)])
# Then we need to create some users which will vote the forum posts
# We create 28 users because we need one for each vote.
forum_users = self.env['res.users'].create([{
'name': f"Theodore the {index}'th",
'login': f'usr{index}',
'email': f'user{index}@example.com',
} for index in range(0, 28)])
# Finally it's time to create the votes for each of the forum posts
forum_user_ids = forum_users.ids
self.env['forum.post.vote'].create([{
'post_id': forum_value.id,
'user_id': forum_user_ids.pop(),
'vote': '1',
} for index, forum_value in enumerate(forum_posts) for _ in range(index+1)])
self.assertEqual(self.test_team.top_forum_posts, forum_posts[6:1:-1], 'The top posts should be the ones with the most votes, in this case the last 5 from last to first')