396 lines
18 KiB
Gettext
396 lines
18 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Martin Trigaux, 2022
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# Malaz Abuidris <msea@odoo.com>, 2022
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# "Tiffany Chang (tic)" <tic@odoo.com>, 2025.
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# "Dylan Kiss (dyki)" <dyki@odoo.com>, 2025.
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# "Malaz Siddig Elsayed Abuidris (msea)" <msea@odoo.com>, 2026.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-12-30 18:43+0000\n"
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"PO-Revision-Date: 2026-03-14 09:36+0000\n"
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"Last-Translator: \"Malaz Siddig Elsayed Abuidris (msea)\" <msea@odoo.com>\n"
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"Language-Team: Arabic <https://translate.odoo.com/projects/odoo-19/"
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"website_helpdesk_livechat/ar/>\n"
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"Language: ar\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=6; plural=n==0 ? 0 : n==1 ? 1 : n==2 ? 2 : n%100>=3 "
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"&& n%100<=10 ? 3 : n%100>=11 ? 4 : 5;\n"
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"X-Generator: Weblate 5.16.2\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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msgid "%(name)s's Ticket"
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msgstr "تذكرة %(name)s"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
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msgid "<span class=\"o_stat_text\">View chat</span>"
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msgstr "<span class=\"o_stat_text\">عرض الدردشة</span>"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "حسناً، لدينا كل ما نحتاج إليه"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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"يجب أن تأتي الخطوة من نوع \"البريد الإلكتروني\" قبل خطوة \"إنشاء تذكرة\" حتى "
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"يتم إنشاء تذكرة."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "أهناك ما تود إضافته؟"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "نص Chatbot"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "خطوة نَص Chatbot"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
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msgid "Chatbots"
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msgstr "برامج الدردشة الآلية"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Chatbots"
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msgstr "تهيئة برامج الدردشة الآلية"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "تهيئة قناة الدردشة المباشرة"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "إنشاء تذكرة"
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#. module: website_helpdesk_livechat
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#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Create a Ticket"
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msgstr "قم بإنشاء تذكرة"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "أنشئ تذكرة جديدة في مكتب المساعدة (/ticket عنوان التذكرة)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
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"(i_start)sticket title%(i_end)s%(pre_end)s"
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msgstr ""
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"قم بإنشاء تذكرة مساعدة جديدة عن طريق كتابة: %(pre_start)s%(ticket_command)s%"
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"(i_start)sعنوان التذكرة%(i_end)s%(pre_end)s "
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Created a new ticket: %s"
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msgstr "تم إنشاء تذكرة جديدة: %s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "قناة المناقشة"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
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msgid "Display Name"
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msgstr "اسم العرض"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "أولاً، ما هي طبيعة مشكلتك؟"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "رائع، سيسهّل علينا ذلك كثيراً."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
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msgid "Has Helpdesk Ticket"
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msgstr "يحتوي على تذكرة مكتب المساعدة"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "Bot مكتب المساعدة"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "فريق مكتب المساعدة"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "تذكرة مكتب المساعدة"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "هيا، المساعدة في طريقها إليك!"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "لدي مشكلة تقنية"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "لدي سؤال إداري"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
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msgid "ID"
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msgstr "المُعرف"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "لا بأس، يمكننا العثور على عقدك بطرق أخرى أيضاً."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "شيء أخير، أيمكنك كتابة عنوان بريدك الإلكتروني؟"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "الدردشة المباشرة"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
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msgid "Live chat from which the ticket was created"
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msgstr "الدردشة الحية التي تم إنشاء التذكرة منها"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
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msgid "Livechat Support Channel Report"
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msgstr "تقرير قناة دعم الدردشة المباشرة"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Load More"
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msgstr "تحميل المزيد"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "لا"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
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"are using the right format: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"لم يتم العثور على تذاكر لـ %(b_start)s%(keywords)s%(b_end)s.%(br)sتأكد من "
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"استخدام التنسيق الصحيح: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)sالكلمات المفتاحية%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr ""
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"حسنا، لقد قمت بإنشاء تذكرة من أجلك الآن. يجب أن يصلك تأكيد عبر البريد "
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"الإلكتروني في أي لحظة."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
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msgid "Open tickets"
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msgstr "التذاكر المفتوحة"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "رجاءً قم بكتابة الرقم التسلسلي لمعداتك أدناه."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "رجاءً قم بكتابة مرجع العميل الخاص بك أدناه."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "ابحث عن تذاكر مكتب المساعدة (/search_tickets الكلمة المفتاحية)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"قم بالبحث في تذاكر مكتب المساعدة عن طريق كتابة الكلمات المفتاحية: %"
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"(pre_start)s%(search_tickets_command)s %(i_start)s%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in command"
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msgstr "هناك خطأ ما أو كلمة ناقصة في الأمر"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in the command"
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msgstr "هناك خطأ ما أو كلمة ناقصة في الأمر"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "نوع الخطوة"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr "شكراً لك، سيساعد ذلك مهندسينا على تحديد المشكلة."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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msgid "The channel becomes accessible to helpdesk users when tickets are set."
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msgstr "تصبح القناة متاحة لمستخدمي مكتب المساعدة عند تعيين العملاء المهتمين."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "التذاكر"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
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msgid "Tickets created"
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msgstr "تم إنشاء التذاكر"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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msgstr ""
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"نتائج البحث عن التذاكر %(b_start)s%(keywords)s%(b_end)s: %(br)s%(tickets)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"بدايةً، ألديك مرجع عميل؟ \n"
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"يكون مكتوباً في أي فاتورة تقوم باستلامها بجانب اسمك."
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#. module: website_helpdesk_livechat
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#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
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msgid "Use Live Chat"
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msgstr "استخدام الدردشة المباشرة"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "المستخدم"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "لقد انتيهيت. والآن، ما هي المشكلة؟"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "نعم"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid "You cannot create tickets linked to channels you don't have access to."
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msgstr "لا يمكنك إنشاء تذاكر مرتبطة بقنوات لا تملك صلاحيات الوصول إليها."
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#. module: website_helpdesk_livechat
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|
#. odoo-python
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|
#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
|
|
msgid ""
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|
"You cannot update a ticket and link it to a channel you don't have access to."
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|
msgstr "لا يمكنك تحديث تذكرة وربطها بقناة لا يمكنك الوصول إليها."
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#. module: website_helpdesk_livechat
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|
#. odoo-javascript
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|
#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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|
msgid "e.g. Product arrived damaged"
|
|
msgstr "مثال: وصل المنتج متضرراً"
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|
|
|
#~ msgid "Canned Responses"
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|
#~ msgstr "الردود الجاهزة"
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|
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#~ msgid "Canned Responses Search"
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|
#~ msgstr "البحث في الردود الجاهزة "
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|
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#~ msgid "Generated Ticket Count"
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|
#~ msgstr "عدد التذاكر المنشأة "
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|
|
|
#~ msgid "No canned reponses found. Let's create one!"
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|
#~ msgstr "لم يتم العثور على أي ردود جاهزة. فلنقم بإنشاء بعضها! "
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|
|
#~ msgid ""
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|
#~ "With canned responses, you can type <i>:shortcuts</i> to insert "
|
|
#~ "prewritten responses into your messages. These shortcuts are replaced "
|
|
#~ "directly in your messages so that you can still make changes before "
|
|
#~ "sending them."
|
|
#~ msgstr ""
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|
#~ "مع الردود الجاهزة، يمكنك كتابة <i>:اختصارات</i> لإدراج ردود مكتوبة مسبقاً "
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#~ "في رسائلك. يتم استبدال تلك الاختصارات في رسائلك مباشرة حتى تتمكن من إجراء "
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#~ "التغييرات قبل الإرسال. "
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