enterprise-addons/website_helpdesk_livechat/i18n/fa.po

# Translation of Odoo Server.
# This file contains the translation of the following modules:
# * website_helpdesk_livechat
#
# Translators:
# Farid Hariri <fhari1234@gmail.com>, 2023
# Hanna Kheradroosta, 2023
# Martin Trigaux, 2023
# Hamed Mohammadi <hamed@dehongi.com>, 2023
# Weblate <noreply-mt-weblate@weblate.org>, 2025.
# Aliraza Habibitanha <alireza.habibitanha@gmail.com>, 2026.
msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0+e\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2025-12-30 18:43+0000\n"
"PO-Revision-Date: 2026-08-09 11:33+0000\n"
"Last-Translator: Aliraza Habibitanha <alireza.habibitanha@gmail.com>\n"
"Language-Team: Persian <https://translate.odoo.com/projects/odoo-19/"
"website_helpdesk_livechat/fa/>\n"
"Language: fa\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n > 1;\n"
"X-Generator: Weblate 2026.6.1\n"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
msgid "%(name)s's Ticket"
msgstr "تیکت %(name)s"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
msgid "<span class=\"o_stat_text\">View chat</span>"
msgstr "<span class=\"o_stat_text\">مشاهده گفتگو</span>"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
msgid "Alright, we should have everything we need"
msgstr "بسیار خب، حالا همه موارد مورد نیاز را داریم"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
msgid ""
"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
"ticket to be created."
msgstr ""
"برای ایجاد تیکت، نوع مرحله «ایمیل» باید قبل از مرحله «ایجاد تیکت» وجود داشته "
"باشد."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
msgid "Anything else to add?"
msgstr "چیز دیگری نمی‌خواهید اضافه کنید؟"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
msgid "Chatbot Script"
msgstr "متن چت‌بات"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
msgid "Chatbot Script Step"
msgstr "مرحله اسکریپت چت بات"

#. module: website_helpdesk_livechat
#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
msgid "Chatbots"
msgstr "چت‌بات‌ها"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Chatbots"
msgstr "پیکربندی ربات‌های گفتگو"

#. module: website_helpdesk_livechat
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
msgid "Configure Live Chat Channel"
msgstr "پیکربندی کانال گفتگوی آنلاین"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
msgid "Create Ticket"
msgstr "ایجاد تیکت"

#. module: website_helpdesk_livechat
#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
msgid "Create a Ticket"
msgstr "ایجاد تیکت"

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
msgid "Create a new helpdesk ticket (/ticket ticket title)"
msgstr "ایجاد تیکت جدید (/ticket عنوان تیکت)"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
"(i_start)sticket title%(i_end)s%(pre_end)s"
msgstr ""
"با استفاده از دستور %(pre_start)s%(ticket_command)s %(i_start)sعنوان تیکت%"
"(i_end)s%(pre_end)s تیکت جدیدی در سامانه پشتیبانی ایجاد کنید"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Created a new ticket: %s"
msgstr "تیکت جدید ایجاد شد: %s"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
msgid "Discussion Channel"
msgstr "کانال گفتگو"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
msgid "Display Name"
msgstr "نام نمایشی"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
msgid "First, what is the nature of your issue?"
msgstr "ابتدا بگویید که ماهیت مشکل شما چیست؟"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
msgid "Great, that will make our lives easier."
msgstr "عالی شد! این کار زندگی‌مان را راحت‌تر خواهد کرد."

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
msgid "Has Helpdesk Ticket"
msgstr "تیکت پشتیبانی دارد"

#. module: website_helpdesk_livechat
#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
msgid "Helpdesk Bot"
msgstr "ربات سامانه پشتیبانی"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
msgid "Helpdesk Team"
msgstr "تیم میز پشتیبانی"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
msgid "Helpdesk Ticket"
msgstr "تیکیت پشتیبانی"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
msgid "Here we go, help is on the way!"
msgstr "نگران نباشید، کمک در راه است!"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
msgid "I have a technical issue"
msgstr "مشکل فنی دارم"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
msgid "I have an administrative question"
msgstr "سؤال اداری دارم"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
msgid "ID"
msgstr "شناسه"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
msgid "It's OK, we can also find your contract by other means."
msgstr "مشکلی ندارد، می‌توانیم قرارداد شما را با روش‌های دیگری هم پیدا کنیم."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
msgid "Just a last thing, can we please have your email address?"
msgstr "نکته آخر اینکه، می‌توانیم آدرس ایمیل شما را داشته باشیم؟"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
msgid "Live Chat"
msgstr "چت آنلاین"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
msgid "Live chat from which the ticket was created"
msgstr "گفتگوی آنلاین که تیکت از آن ایجاد شده است"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
msgid "Livechat Support Channel Report"
msgstr "گزارش کانال پشتیبانی گفتگوی زنده"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Load More"
msgstr "بارگذاری بیشتر"

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
msgid "No"
msgstr "خیر"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
"are using the right format: %(pre_start)s%(search_tickets_command)s %"
"(i_start)skeywords%(i_end)s%(pre_end)s"
msgstr ""
"تیکتی برای جستجوی %(b_start)s%(keywords)s%(b_end)s یافت نشد.%(br)sاطمینان "
"حاصل کنید که از فرمت صحیح استفاده می‌کنید: %(pre_start)s%"
"(search_tickets_command)s %(i_start)sکلمه کلیدی%(i_end)s%(pre_end)s"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
msgid ""
"OK, I just created a ticket for you. You should receive an email "
"confirmation very soon."
msgstr ""
"بسیار خب، همین الان یک تیکت برای شما ایجاد کردم. به زودی باید یک ایمیل تأیید "
"دریافت کنید."

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
msgid "Open tickets"
msgstr "تیکت‌های باز"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
msgid "Please write below the serial number of your equipment."
msgstr "لطفاً شماره سریال دستگاه خود را در این قسمت بنویسید."

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
msgid "Please write below your customer reference."
msgstr "لطفاً کد مشتری را در این قسمت بنویسید."

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
msgid "Search helpdesk tickets (/search_tickets keyword)"
msgstr "جستجوی تیکت (/search_tickets کلمه کلیدی)"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
"(i_start)skeywords%(i_end)s%(pre_end)s"
msgstr ""
"با تایپ %(pre_start)s%(search_tickets_command)s %(i_start)sکلمات کلیدی%"
"(i_end)s%(pre_end)s تیکت‌های سامانه پشتیبانی را جستجو کنید"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Something is missing or wrong in command"
msgstr "یک مورد در دستور اشتباه است یا وجود ندارد"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid "Something is missing or wrong in the command"
msgstr "دستور ناقص یا اشتباه است"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
msgid "Step Type"
msgstr "نوع مرحله"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
msgid "Thank you, that will help our engineers see what went wrong."
msgstr "ضمن تشکر، این اطلاعات به مهندسان ما کمک می‌کند مشکل را بهتر درک کنند."

#. module: website_helpdesk_livechat
#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
msgid "The channel becomes accessible to helpdesk users when tickets are set."
msgstr ""
"هرگاه تیکت تنظیم شود، کانال در دسترس کاربران سامانه پشتیبانی قرار می‌گیرد."

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
msgid "Tickets"
msgstr "تیکت ها"

#. module: website_helpdesk_livechat
#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
msgid "Tickets created"
msgstr "تیکت‌های ایجاد شده"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
msgid ""
"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
"(tickets)s"
msgstr ""
"نتیجه جستجوی تیکت برای %(b_start)s%(keywords)s%(b_end)s: %(br)s%(tickets)s"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
msgid ""
"To start with, do you have a customer reference?\n"
"They are written on each invoice you received, next to your name."
msgstr ""
"برای شروع، آیا کد مشتری را در اختیار دارید؟\n"
"این کد در همه فاکتورهای دریافتی در کنار نام شما نوشته شده است."

#. module: website_helpdesk_livechat
#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
msgid "Use Live Chat"
msgstr "استفاده از گفتگوی آنلاین"

#. module: website_helpdesk_livechat
#: model:ir.model,name:website_helpdesk_livechat.model_res_users
msgid "User"
msgstr "کاربر"

#. module: website_helpdesk_livechat
#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
msgid "We're all set. Now, what is your issue?"
msgstr "همه چیز آماده است. حالا مشکل خود را شرح دهید."

#. module: website_helpdesk_livechat
#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
msgid "Yes"
msgstr "بله"

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
msgid "You cannot create tickets linked to channels you don't have access to."
msgstr ""
"نمی‌توانید تیکت‌هایی را ایجاد کنید که به کانال‌هایی لینک شوند که به آنها دسترسی "
"ندارید."

#. module: website_helpdesk_livechat
#. odoo-python
#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
msgid ""
"You cannot update a ticket and link it to a channel you don't have access to."
msgstr ""
"شما نمی‌توانید تیکت را به‌روزرسانی کرده و آن را به کانالی که به آن دسترسی "
"ندارید، لینک دهید."

#. module: website_helpdesk_livechat
#. odoo-javascript
#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
msgid "e.g. Product arrived damaged"
msgstr "مثال: محصول دریافتی آسیب دیده بود"

#~ msgid "Canned Responses"
#~ msgstr "جوابهای آماده"