435 lines
18 KiB
Gettext
435 lines
18 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Martin Trigaux, 2022
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# Friederike Fasterling-Nesselbosch, 2022
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# Marianna Ciofani, 2023
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#
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# "Dylan Kiss (dyki)" <dyki@odoo.com>, 2025.
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# "Marianna Ciofani (cima)" <cima@odoo.com>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 16.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-12-30 18:43+0000\n"
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"PO-Revision-Date: 2025-10-27 16:59+0000\n"
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"Last-Translator: \"Marianna Ciofani (cima)\" <cima@odoo.com>\n"
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"Language-Team: Italian <https://translate.odoo.com/projects/odoo-19/"
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"website_helpdesk_livechat/it/>\n"
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"Language: it\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=3; plural=(n == 1) ? 0 : ((n != 0 && n % 1000000 == "
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"0) ? 1 : 2);\n"
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"X-Generator: Weblate 5.12.2\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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msgid "%(name)s's Ticket"
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msgstr "Ticket di %(name)s"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
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msgid "<span class=\"o_stat_text\">View chat</span>"
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msgstr "<span class=\"o_stat_text\">Mostra chat</span>"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "Bene, dovremmo avere tutto ciò di cui abbiamo bisogno"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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"Un tipo di fase \"E-mail\" deve esistere prima della fase \"Crea ticket\" "
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"per creare il ticket stesso."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "Nient'altro da aggiungere?"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "Chatbot Script"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "Chatbot Script Step"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
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msgid "Chatbots"
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msgstr "Chatbot"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Chatbots"
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msgstr "Configura Chatbot"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "Configura un canale Live Chat"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "Crea segnalazione"
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#. module: website_helpdesk_livechat
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#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Create a Ticket"
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msgstr "Crea ticket"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "Crea un nuovo ticket di assistenza (/ticket titolo ticket)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
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"(i_start)sticket title%(i_end)s%(pre_end)s"
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msgstr ""
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"Crea un nuovo ticket helpdesk con: %(pre_start)s%(ticket_command)s %"
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"(i_start)stitolo ticket%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Created a new ticket: %s"
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msgstr "Creato un nuovo ticket: %s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "Canale di discussione"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
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msgid "Display Name"
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msgstr "Nome visualizzato"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "Per prima cosa, qual è la natura del tuo problema?"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "Ottimo, questo renderà le nostre vite più semplici."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
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msgid "Has Helpdesk Ticket"
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msgstr "Ha ticket Helpdesk"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "Bot assistenza clienti"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "Team assistenza clienti"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "Ticket helpdesk"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "Ci siamo, aiuto in arrivo!"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "Ho un problema tecnico"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "Ho una domanda di carattere amministrativo"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
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msgid "ID"
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msgstr "ID"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "Va bene, possiamo trovare il tuo contratto in altri modi."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "Solo un'ultima cosa, puoi fornirci il tuo indirizzo e-mail?"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "Livechat"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
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msgid "Live chat from which the ticket was created"
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msgstr "Live chat da cui è stato creato il ticket"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
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msgid "Livechat Support Channel Report"
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msgstr "Resoconto canale di supporto chat dal vivo"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Load More"
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msgstr "Carica di più"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "No"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
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"are using the right format: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"Non è stato trovato nessun ticket per %(b_start)s%(keywords)s%(b_end)s.%"
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"(br)sAssicurati di utilizzare il formato giusto: %(pre_start)s%"
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"(search_tickets_command)s%(i_start)sparole chiave%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr ""
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"Ok, ho appena creato un ticket per te. Dovresti ricevere un'e-mail di "
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"conferma a breve."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
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msgid "Open tickets"
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msgstr "Apri ticket"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "Per favore, scrivi di seguito il numero seriale del dispositivo."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "Per favore, scrivi di seguito il tuo riferimento cliente."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "Cerca ticket di assistenza (/search_tickets parola chiave)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"Cerca ticket helpdesk digitando: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)sparole chiave%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in command"
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msgstr "Nel comando manca qualcosa oppure è errato"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in the command"
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msgstr "Nel comando manca qualcosa oppure è errato"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "Tipo fase"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr ""
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"Grazie, questo aiuterà i nostri ingegneri a capire cosa sia andato storto."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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msgid "The channel becomes accessible to helpdesk users when tickets are set."
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msgstr ""
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"Il canale diventa accessibile agli utenti dell'helpdesk quando vengono "
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"configurati ticket."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "Ticket"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
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msgid "Tickets created"
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msgstr "Ticket creati"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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msgstr ""
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"Risultati ricerca ticket per %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"Per iniziare, hai un riferimento cliente?\n"
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"Puoi trovarlo su ogni fattura ricevuta, accanto al tuo nome."
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#. module: website_helpdesk_livechat
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#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
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msgid "Use Live Chat"
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msgstr "Usa chat dal vivo"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "Utente"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "Siamo pronti. Qual è il tuo problema?"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "Sì"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid "You cannot create tickets linked to channels you don't have access to."
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msgstr "Non puoi creare ticket collegati a canali ai quali non hai accesso."
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid ""
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"You cannot update a ticket and link it to a channel you don't have access to."
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msgstr ""
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"Non puoi aggiornare un ticket e collegarlo a un canale al quale non hai "
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"accesso."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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msgid "e.g. Product arrived damaged"
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msgstr "ad es. Il prodotto è arrivato danneggiato"
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#~ msgid ""
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#~ "\n"
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#~ " Create a new helpdesk ticket by typing <b>/ticket "
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#~ "<i>ticket title</i></b><br>\n"
|
|
#~ " "
|
|
#~ msgstr ""
|
|
#~ "\n"
|
|
#~ " Crea un nuovo ticket di assistenza digitando <b>/"
|
|
#~ "ticket <i>titolo ticket</i></b><br>\n"
|
|
#~ " "
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|
|
|
#~ msgid "Canned Responses"
|
|
#~ msgstr "Risposte predefinite"
|
|
|
|
#~ msgid "Canned Responses Search"
|
|
#~ msgstr "Ricerca risposte predefinite"
|
|
|
|
#~ msgid "Configure Canned Responses"
|
|
#~ msgstr "Configura risposte predefinite"
|
|
|
|
#~ msgid "Generated Ticket Count"
|
|
#~ msgstr "Numero di ticket generati"
|
|
|
|
#~ msgid "No canned reponses found. Let's create one!"
|
|
#~ msgstr "Nessuna risposta predefinita trovata. Creiamone una!"
|
|
|
|
#~ msgid ""
|
|
#~ "No tickets found for <b>%s</b>. <br> Make sure you are using the right "
|
|
#~ "format:<br> <b>/search_tickets <i>keyword</i></b>"
|
|
#~ msgstr ""
|
|
#~ "Non è stato trovato nessun ticket per <b>%s</b>. <br>Assicurati di "
|
|
#~ "utilizzare il formato giusto:<br> <b>/search_tickets <i>parola chiave</"
|
|
#~ "i></b>"
|
|
|
|
#~ msgid ""
|
|
#~ "Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
|
|
#~ msgstr ""
|
|
#~ "Cerca ticket di assistenza digitando <b>/search_tickets<i>parola chiave</"
|
|
#~ "i></b>"
|
|
|
|
#~ msgid "Tickets search results for %s: "
|
|
#~ msgstr "Risultati ricerca ticket per %s: "
|
|
|
|
#~ msgid ""
|
|
#~ "With canned responses, you can type <i>:shortcuts</i> to insert "
|
|
#~ "prewritten responses into your messages. These shortcuts are replaced "
|
|
#~ "directly in your messages so that you can still make changes before "
|
|
#~ "sending them."
|
|
#~ msgstr ""
|
|
#~ "Utilizzando le risposte predefinite, puoi utilizzare delle "
|
|
#~ "<i>scorciatoie</i> per inserire risposte già redatte nei tuoi messaggi. "
|
|
#~ "Le scelte rapide da tastiera vengono sostituite direttamente nei tuoi "
|
|
#~ "messaggi così puoi comunque apportare modifiche prima di inviarli."
|