373 lines
16 KiB
Gettext
373 lines
16 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# Wil Odoo, 2025
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# Tony Ng, 2025
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#
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# Weblate <noreply-mt-weblate@weblate.org>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server saas~18.3+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-12-30 18:43+0000\n"
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"PO-Revision-Date: 2025-11-18 12:35+0000\n"
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"Last-Translator: Weblate <noreply-mt-weblate@weblate.org>\n"
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"Language-Team: Chinese (Traditional Han script) <https://translate.odoo.com/"
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"projects/odoo-19/website_helpdesk_livechat/zh_Hant/>\n"
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"Language: zh_TW\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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"X-Generator: Weblate 5.12.2\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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msgid "%(name)s's Ticket"
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msgstr "%(name)s 的支援請求"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
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msgid "<span class=\"o_stat_text\">View chat</span>"
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msgstr "<span class=\"o_stat_text\">查看對話</span>"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "好的，我們應該已有需要的一切."
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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"在「建立支援請求」步驟之前，必須有「電子郵件」步驟類型，才可建立支援請求。"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "有沒有其他資料要補充？"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "聊天機器人程式碼"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "聊天機器人程式碼步驟"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
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msgid "Chatbots"
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msgstr "聊天機器人"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Chatbots"
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msgstr "配置聊天機器人"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "設定線上客服頻道"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "新增技術支援請求"
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#. module: website_helpdesk_livechat
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#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Create a Ticket"
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msgstr "建立支援請求"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr "新增技術支援請求（/ticket 請求主題）"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
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"(i_start)sticket title%(i_end)s%(pre_end)s"
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msgstr ""
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Created a new ticket: %s"
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msgstr "已建立新支援請求：%s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "討論群組"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
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msgid "Display Name"
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msgstr "顯示名稱"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "首先，問題的性質是甚麼？"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "太好了，這會使我們的工作較容易。"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
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msgid "Has Helpdesk Ticket"
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msgstr "有幫助台支援請求"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "技術支援機器人"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "技術支援團隊"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "技術支援請求"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "很好，快將會有人幫助你。"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "我有一個技術問題"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "我有一個行政問題"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
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msgid "ID"
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msgstr "識別號"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "沒問題，我們也可以用其他方法找出你的合約。"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "最後，可以告知你的電郵地址嗎？"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "線上客服"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
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msgid "Live chat from which the ticket was created"
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msgstr "建立支援請求的即時聊天"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
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msgid "Livechat Support Channel Report"
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msgstr "線上客服支援頻道報告"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Load More"
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msgstr "載入更多"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "否"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
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"are using the right format: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"找不到以下關鍵字的支援請求：%(b_start)s%(keywords)s%(b_end)s。%(br)s請確保使"
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"用正確的格式：%(pre_start)s%(search_tickets_command)s (關鍵字)%(i_start)s%"
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"(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr "好的，我剛剛為你建立了一個技術支援請求。你應該很快會收到一封確認電郵。"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
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msgid "Open tickets"
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msgstr "未完成請求"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "請在下方填寫你設備的序號。"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "請於下方填寫客戶參考編號。"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr "搜尋技術支援請求（/search_tickets 關鍵字）"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"輸入以下指令，搜尋技術支援請求：%(pre_start)s%(search_tickets_command)s (關鍵"
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"字)%(i_start)s%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in command"
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msgstr "指令有缺漏或錯誤"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in the command"
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msgstr "指令有缺漏或錯誤"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "步驟類型"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr "謝謝你，這將幫助我們的工程師找出問題所在。"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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msgid "The channel becomes accessible to helpdesk users when tickets are set."
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msgstr "設定支援請求後，幫助台使用者便可存取頻道。"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "支援請求"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
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msgid "Tickets created"
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msgstr "支援請求已建立"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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msgstr "%(b_start)s%(keywords)s%(b_end)s 的支援請求搜尋結果：%(br)s%(tickets)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"首先，你有客戶參考編號嗎？\n"
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"應該在你收到的每張發票上，寫了在你的名稱旁邊的。"
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#. module: website_helpdesk_livechat
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#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
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msgid "Use Live Chat"
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msgstr "使用實時聊天"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "使用者"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "我們都準備好了。現在，你的問題是什麼？"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "是"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid "You cannot create tickets linked to channels you don't have access to."
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msgstr "你不可建立支援請求並將其連結至你沒有存取權限的頻道。"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid ""
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"You cannot update a ticket and link it to a channel you don't have access to."
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msgstr "你不可更新支援請求、將其連結至你沒有存取權限的頻道。"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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msgid "e.g. Product arrived damaged"
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msgstr "例：產品送達時已損壞"
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#~ msgid ""
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#~ "Create a new helpdesk ticket by typing: %(pre_start)s%(ticket_command)s %"
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#~ "(i_start)sticket title%(i_end)s%(pre_end)s"
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#~ msgstr ""
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#~ "輸入以下內容，建立新的技術支援請求：%(pre_start)s%(ticket_command)s (支援"
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#~ "請求主題)%(i_start)s%(i_end)s%(pre_end)s"
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