417 lines
19 KiB
Gettext
417 lines
19 KiB
Gettext
# Translation of Odoo Server.
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# This file contains the translation of the following modules:
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# * website_helpdesk_livechat
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#
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# Translators:
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# "Dylan Kiss (dyki)" <dyki@odoo.com>, 2025.
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# "Anastasiia Koroleva (koan)" <koan@odoo.com>, 2025, 2026.
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# Weblate <noreply-mt-weblate@weblate.org>, 2025.
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo Server 17.0+e\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2025-12-30 18:43+0000\n"
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"PO-Revision-Date: 2026-08-10 08:55+0000\n"
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"Last-Translator: \"Anastasiia Koroleva (koan)\" <koan@odoo.com>\n"
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"Language-Team: Russian <https://translate.odoo.com/projects/odoo-19/"
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"website_helpdesk_livechat/ru/>\n"
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"Language: ru\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: \n"
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"Plural-Forms: nplurals=4; plural=(n%10==1 && n%100!=11 ? 0 : n%10>=2 && "
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"n%10<=4 && (n%100<12 || n%100>14) ? 1 : n%10==0 || (n%10>=5 && n%10<=9) || "
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"(n%100>=11 && n%100<=14)? 2 : 3);\n"
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"X-Generator: Weblate 2026.6.1\n"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script_step.py:0
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msgid "%(name)s's Ticket"
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msgstr "%(name)s'Билет"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_tiket_view_form_inherit_website_helpdesk_livechat
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msgid "<span class=\"o_stat_text\">View chat</span>"
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msgstr "<span class=\"o_stat_text\">Просмотреть чат</span>"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_done
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msgid "Alright, we should have everything we need"
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msgstr "Хорошо, у нас есть все необходимое"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/chatbot_script.py:0
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msgid ""
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"An \"Email\" step type must exist before the \"Create Ticket\" step for a "
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"ticket to be created."
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msgstr ""
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"Для создания тикета шаг «Электронная почта» должен быть перед шагом «Создать "
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"тикет»."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_misc
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msgid "Anything else to add?"
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msgstr "Что-нибудь еще добавить?"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script
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msgid "Chatbot Script"
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msgstr "Скрипт чатбота"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_chatbot_script_step
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msgid "Chatbot Script Step"
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msgstr "Шаг сценария чатбота"
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#. module: website_helpdesk_livechat
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#: model:ir.ui.menu,name:website_helpdesk_livechat.chatbot_config
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msgid "Chatbots"
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msgstr "Чат-боты"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Chatbots"
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msgstr "Настройка чат-ботов"
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#. module: website_helpdesk_livechat
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.helpdesk_team_view_form_inherit_website_helpdesk_livechat
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msgid "Configure Live Chat Channel"
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msgstr "Настройка канала чата"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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#: model:ir.model.fields.selection,name:website_helpdesk_livechat.selection__chatbot_script_step__step_type__create_ticket
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msgid "Create Ticket"
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msgstr "Создать билет"
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#. module: website_helpdesk_livechat
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#: model:ir.model,website_form_label:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Create a Ticket"
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msgstr "Создать тикет"
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Create a new helpdesk ticket (/ticket ticket title)"
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msgstr ""
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"Создайте новый билет службы технической поддержки (/ticket название билета)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Create a new helpdesk ticket with: %(pre_start)s%(ticket_command)s %"
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"(i_start)sticket title%(i_end)s%(pre_end)s"
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msgstr ""
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"Создать новый тикет с помощью: %(pre_start)s%(ticket_command)s %(i_start)"
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"sназвание тикета%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Created a new ticket: %s"
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msgstr "Создан новый тикет: %s"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_discuss_channel
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msgid "Discussion Channel"
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msgstr "Дискуссионный канал"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__display_name
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__display_name
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msgid "Display Name"
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msgstr "Display Name"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch
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msgid "First, what is the nature of your issue?"
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msgstr "Во-первых, каков характер вашей проблемы?"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_yes
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msgid "Great, that will make our lives easier."
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msgstr "Отлично, это облегчит нам жизнь."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__has_helpdesk_ticket
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msgid "Has Helpdesk Ticket"
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msgstr "Есть тикет в поддержку"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script,title:website_helpdesk_livechat.chatbot_script_helpdesk_bot
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msgid "Helpdesk Bot"
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msgstr "Бот службы поддержки"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_team
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__helpdesk_team_id
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msgid "Helpdesk Team"
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msgstr "Команда поддержки"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_helpdesk_ticket
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msgid "Helpdesk Ticket"
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msgstr "Заявка техподдержки"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_welcome
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msgid "Here we go, help is on the way!"
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msgstr "Ну вот, помощь уже в пути!"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_technical
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msgid "I have a technical issue"
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msgstr "У меня техническая проблема"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_dispatch_answer_administrative
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msgid "I have an administrative question"
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msgstr "У меня административный вопрос"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__id
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_res_users__id
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msgid "ID"
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msgstr "ID"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_no
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msgid "It's OK, we can also find your contract by other means."
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msgstr "Ничего страшного, мы можем найти ваш контракт и другими способами."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_email
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msgid "Just a last thing, can we please have your email address?"
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msgstr "И последнее: не могли бы мы получить ваш адрес электронной почты?"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_team__use_website_helpdesk_livechat
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msgid "Live Chat"
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msgstr "Живой чат"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_helpdesk_ticket__origin_channel_id
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msgid "Live chat from which the ticket was created"
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msgstr "Онлайн-чат, из которого был создан тикет"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_im_livechat_report_channel
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msgid "Livechat Support Channel Report"
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msgstr "Отчет по каналу поддержки онлайн-чата"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Load More"
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msgstr "Загрузить больше"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_no
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msgid "No"
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msgstr "Нет"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"No tickets found for %(b_start)s%(keywords)s%(b_end)s.%(br)sMake sure you "
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"are using the right format: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"Тикеты по запросу %(b_start)s%(keywords)s%(b_end)s не найдены.%(br)s "
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"Убедитесь, что вы используете правильный формат: %(pre_start)s%"
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"(search_tickets_command)s %(i_start)sключевые слова%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_ticket
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msgid ""
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"OK, I just created a ticket for you. You should receive an email "
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"confirmation very soon."
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msgstr ""
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"Хорошо, я только что создал для вас билет. Вы должны получить подтверждение "
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"по электронной почте очень скоро."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/livechat_channel_info_list_patch.xml:0
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msgid "Open tickets"
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msgstr "Открытые тикеты"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial
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msgid "Please write below the serial number of your equipment."
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msgstr "Пожалуйста, напишите ниже серийный номер вашего оборудования."
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_input
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msgid "Please write below your customer reference."
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msgstr "Пожалуйста, напишите ниже отзыв о вашем клиенте."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/web/store_service_patch.js:0
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msgid "Search helpdesk tickets (/search_tickets keyword)"
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msgstr ""
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"Поиск билетов службы технической поддержки (ключевое слово /search_tickets)"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Search helpdesk tickets by typing: %(pre_start)s%(search_tickets_command)s %"
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"(i_start)skeywords%(i_end)s%(pre_end)s"
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msgstr ""
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"Ищите тикеты службы поддержки, набрав: %(pre_start)s%"
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"(search_tickets_command)s %(i_start)sключевые слова%(i_end)s%(pre_end)s"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in command"
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msgstr "В команде что-то отсутствует или неправильно"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid "Something is missing or wrong in the command"
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msgstr "В команде допущена ошибка или чего-то не хватает"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_chatbot_script_step__step_type
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msgid "Step Type"
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msgstr "Тип шага"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_technical_serial_thanks
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msgid "Thank you, that will help our engineers see what went wrong."
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msgstr "Спасибо, это поможет нашим инженерам понять, что пошло не так."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,help:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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msgid "The channel becomes accessible to helpdesk users when tickets are set."
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msgstr ""
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"Канал становится доступным для пользователей модуля Поддержка при включении "
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"функционала создания тикетов."
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_discuss_channel__ticket_ids
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#: model_terms:ir.ui.view,arch_db:website_helpdesk_livechat.chatbot_script_view_form
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msgid "Tickets"
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msgstr "Билеты"
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#. module: website_helpdesk_livechat
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#: model:ir.model.fields,field_description:website_helpdesk_livechat.field_im_livechat_report_channel__tickets_created
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msgid "Tickets created"
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msgstr "Созданные тикеты"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/discuss_channel.py:0
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msgid ""
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"Tickets search results for %(b_start)s%(keywords)s%(b_end)s: %(br)s%"
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"(tickets)s"
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msgstr ""
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"Результаты поиска тикетов по запросу %(b_start)s%(keywords)s%(b_end)s: %"
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"(br)s%(tickets)s"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref
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msgid ""
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"To start with, do you have a customer reference?\n"
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"They are written on each invoice you received, next to your name."
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msgstr ""
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"Начнем с того, есть ли у вас референс клиента?\n"
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"Они указаны на каждом полученном вами счете рядом с вашим именем."
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#. module: website_helpdesk_livechat
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#: model:res.groups,name:website_helpdesk_livechat.group_use_website_helpdesk_livechat
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msgid "Use Live Chat"
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msgstr "Использовать онлайн-чат"
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#. module: website_helpdesk_livechat
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#: model:ir.model,name:website_helpdesk_livechat.model_res_users
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msgid "User"
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msgstr "Пользователь"
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#. module: website_helpdesk_livechat
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#: model_terms:chatbot.script.step,message:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_issue
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msgid "We're all set. Now, what is your issue?"
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msgstr "Все готово. А теперь, что у вас за проблема?"
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#. module: website_helpdesk_livechat
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#: model:chatbot.script.answer,name:website_helpdesk_livechat.chatbot_script_helpdesk_step_administrative_customer_ref_answer_yes
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msgid "Yes"
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msgstr "Да"
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid "You cannot create tickets linked to channels you don't have access to."
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msgstr ""
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"Вы не можете создавать тикеты, привязанные к каналам, к которым у вас нет "
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"доступа."
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#. module: website_helpdesk_livechat
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#. odoo-python
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#: code:addons/website_helpdesk_livechat/models/helpdesk_ticket.py:0
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msgid ""
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"You cannot update a ticket and link it to a channel you don't have access to."
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msgstr ""
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"Вы не можете обновить тикет и привязать его к каналу, к которому у вас нет "
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"доступа."
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#. module: website_helpdesk_livechat
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#. odoo-javascript
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#: code:addons/website_helpdesk_livechat/static/src/core/thread_actions.js:0
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msgid "e.g. Product arrived damaged"
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msgstr "например, товар прибыл поврежденным"
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#~ msgid ""
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#~ "\n"
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#~ " Create a new helpdesk ticket by typing <b>/ticket "
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#~ "<i>ticket title</i></b><br>\n"
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#~ " "
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#~ msgstr ""
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#~ "\n"
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#~ " Создайте новый тикет в службе поддержки, набрав <b>/"
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#~ "ticket <i>название тикета</i></b><br>\n"
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#~ " "
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#~ msgid "Canned Responses"
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#~ msgstr "Подготовленные ответы"
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#~ msgid "Configure Canned Responses"
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#~ msgstr "Настройка шаблона ответов"
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#~ msgid "Generated Ticket Count"
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#~ msgstr "Количество сгенерированных билетов"
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#~ msgid "Make sure you are using the right format:"
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#~ msgstr "Убедитесь, что вы используете правильный формат:"
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#~ msgid "No tickets found for %s."
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#~ msgstr "Для %s билетов не найдено."
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#~ msgid ""
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#~ "Search helpdesk tickets by typing <b>/search_tickets <i>keyword</i></b>"
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#~ msgstr ""
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#~ "Найдите билеты службы поддержки, набрав <b> <i>ключевое слово</i> /"
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#~ "search_tickets</b>"
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#~ msgid "keyword"
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#~ msgstr "ключевое слово"
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